Grand Suite | View from room

Reviews of The Ayrlington

5 out of 5
The Ayrlington
24-25 Pulteney Road, Bath, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 997 reviews" "
Rating 8 - Good. 263 out of 997 reviews" "
Rating 6 - Okay. 64 out of 997 reviews" "
Rating 4 - Poor. 12 out of 997 reviews" "
Rating 2 - Terrible. 4 out of 997 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , good location
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to the centreof bath
Stayed 1 night in Apr 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean location with a beautiful yard. Room was well lit, nicely laid out, and a good size. Affordable and very walkable to the main attractions of Bath. Staff were knowledgeable, personable, and efficient. Would happily stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Ayrlington was wonderful! Staff were very helpful and kind, breakfast was quick and easy, and it was walkable to the city center.
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr 2024
Dear Phoebe,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will absolutely return. We stayed in the Grand Suite and it had a private sitting room overlooking the garden with gorgeous windows, skylights and a view of the Abby. The staff was very hospitable. 5/5 in every way.
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr 2024
Dear Jennifer, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. It is always encouraging to hear positive feedback, I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful.Lovely size room & nice comfy bed. Breakfast was very nice. Handy place to stay for visiting Bath city centre, only a short walk to centre of Bath.
Stayed 1 night in Mar 2024
Response from Kara on 5 Apr 2024
Dear Jill,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback. We hope to welcome you in the future.

10/10 Excellent

Bahram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were very helpful and welcoming and polite We had Zen room which was very clean and comfortable Car park at site was a bit tight but we could find a parking lot and we were happy during our stay
Stayed 1 night in Mar 2024
Response from Kara on 17 Apr 2024
Dear Bahram,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

8/10 Good

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful room easy parking
Stayed 1 night in Mar 2024
Response from Kara on 18 Mar 2024
Dear Michael,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Richard

Outstanding service
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb location, clean and vibrant rooms and excellent bathrooms and the entire staff were outstanding. Finally, I had one of the finest cooked breakfasts I have ever had. Top notch throughout
Stayed 1 night in Mar 2024

10/10 Excellent

Lee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky hotel that was spotless, friendly staff and a lovely room.
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear Lee,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.

6/10 Okay

CA Arpit

Liked: Cleanliness, property conditions & facilities
The bed was making noise couldn’t sleep, little old bed it was. It is little far from city centre No places around They use 5 stars beneath there logo don’t get confuse it’s not a five star property
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear CA,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. With being a short 5 - 10 minute walk to the city centre, we find this gives our guest the opportunity to feel close by the centre with everything you need but a short distance to keep the busy city life noise away. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.

10/10 Excellent

Ross, Worcester Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant couple of nights stay.
Stayed 2 nights in Feb 2024
Response from Kara on 18 Mar 2024
Dear Ross,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.

10/10 Excellent

Charan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is all you need for a safe, convenient stay with warmly welcoming staffs. They have a mini bar and good parking space. Would visit again!
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar 2024
Dear Charan,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.

6/10 Okay

Greg, Dana Point

Travelled with partner
Liked: Cleanliness, staff & service
It’s ok!
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Greg,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, comfortable bedroom and was lovely and warm during the very cold weather. Extremely convenient for walking into Bath.
Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan 2024
Dear Gwen,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan 2024
Dear Reshma,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

6/10 Okay

Vincent

Travelled with partner
It was just not for us. we recommend that when you book this hotel that you are not being put into the zen room. It is not on the internal part of the hotel you have to enter your room via a concrete staircase to a doorway on the outside of the hotel. And if you are going to have a winter holiday be advised that they turnd off our heating and we had no controll of it .that was not a pleasant experience not having controll. There is no room service for food or beverages and eating facilities for lunch or dinner, although they have a great breakfast facility only. Although it is a graet position for walking to restaurants and all attractions. It is definitely not a 5star hotel i belive it to be a 3 star again this is only my experience as i have stayed in the uk for five weeks in many hotels. Thanks
Stayed 5 nights in Jan 2024
Response from Kara on 3 Feb 2024
Dear Vincent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Your comments have been shared in order to action and improve our service and facilities. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are absolutely brilliant! Really helpful. The rooms are spotless. Highly recommended if you are staying in Bath. Thank you for having us
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan 2024
Dear Charlie,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

4/10 Poor

Shaun

Stayed 1 night in Jan 2024
Response from Kara on 3 Feb 2024
Dear Shaun,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

6/10 Okay

Verified traveller

Business traveller
Room wasn’t particularly clean; found hairs in the bed. Complimentary bottle of water had already been opened and ‘re-sealed’.
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan 2024
Dear Valued Guest,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.

10/10 Excellent

Rodney

Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan 2024
Dear Rodney,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking space Very friendly staff
Stayed 1 night in Dec 2023
Response from Kara on 28 Jan 2024
Dear Joanne,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

8/10 Good

Peter Trent

Liked: Staff & service
Disliked: Amenities
Nice enough but not 5 star as claimed...
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Peter Trent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very welcomed to this beautiful hotel, our room was stunning with all facilities you could need for a few nights stay. We enjoyed our breakfast and also the variety, where no request was too much. Thank you Arlington
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Jo,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Dan,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

Jason, Porth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk into the centre, lovely hotel with friendly staff. Breakfast was excellent. Would definitely recommend if staying in Bath and will stay again
Stayed 1 night in Dec 2023
Response from Kara on 28 Jan 2024
Dear Jason,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bath centre hotel
Great small hotel within easy level 15mm walk of town centre, some rooms have superb views across the area. Easy to get to by car and convenient parking. Good breakfast and helpful staff.
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Guy,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath Xmas Market visit
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Pauline,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

8/10 Good

Lewis

Stayed 1 night in Dec 2023
Response from Kara on 28 Jan 2024
Dear Lewis,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our second visit. Very clean, lovely breakfast. Staff very friendly & helpful. Car parking is a plus, 10 mins walk into the city centre.
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan 2024
Dear Alison, On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Staff extremely welcoming and accommodating, room quite tired and dark (lighting wasn’t great), the bathroom was very drafty and cold with lots of light bulbs missing from light. Was a handy stop to explore bath as only a short walk to the centre.
Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023
Response from Kara on 18 Mar 2024
Dear Martin, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location to explore Bath. Facilities, service, breakfast all exceptional.
Stayed 2 nights in Nov 2023
Response from Kara on 28 Jan 2024
Dear Paul,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Ravinder

Liked: Staff & service, amenities, property conditions & facilities
Very clean room , lovely welcoming, friendly, staff, made birthday feel very special. The hotel was lovely, could not fault it at all above 5 star for me
Stayed 2 nights in Nov 2023

8/10 Good

Amanda

Stayed 2 nights in Nov 2023
Response from Kara on 25 Nov 2023
Dear Amanda, Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities, room comfort
Want a good night's Sleep stay here excellent
On arrival checked in 1 hour early room ready, receptionist was exceedingly helpful. Room delightful exceedingly clean and all staff we met were exceedingly helpful and polite. Breakfast we perfect .. Location of hotel.. it was quiet and a nice distance from the main shopping and attractions about 10 minutes. I would definitely come again and would recommend staying with out reserve.
Stayed 2 nights in Nov 2023
Response from Kara on 25 Nov 2023
Dear D, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kara on 25 Nov 2023
Dear Tamara, Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

Julie

Stayed 1 night in Nov 2023
Response from Kara on 28 Jan 2024
Dear Julie,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2023
Response from Kara on 4 Nov 2023
Dear Valued guest, Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.

8/10 Good

Kathleen

Liked: Staff & service
This property was within walking distance of everything. Super convenient location.
Stayed 2 nights in Oct 2023
Response from Kara on 4 Nov 2023
Dear Kathleen, Thank you for taking the time to review your visit to the guesthouse .I am so pleased to see that all aspects of your visit were enjoyed, and being so close to the centre of Bath. We look forward to welcoming you again in the future.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite place to stay in Bath
This was our second stay at The Ayrlington, and it will definitely be our first choice in the future. Helpful staff, beautiful room, lovely breakfast, great location with parking a short walk from the centre of Bath - what's not to like?
Stayed 1 night in Oct 2023
Response from Kara on 4 Nov 2023
Dear Alison,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Christopher, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Kara on 1 Nov 2023
Dear Christopher,Thank you for taking the time to review your visit to the guesthouse. We are pleased to hear you enjoyed the stay with us and look forward to welcoming you again in the future!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kara on 1 Nov 2023
Dear Shane,Thank you for taking the time to review your visit to the guesthouse. We are pleased to hear you enjoyed the stay with us and look forward to welcoming you again in the future!

6/10 Okay

Lynden

Liked: Amenities
We had to change rooms as we paid for a superior and had a standard breakfast was awful due too the bacon was so overcooked couldn’t eat it rest wasn’t the warmest I think it needs a decent chef Staff were very nice won’t stay there again sorry
Stayed 1 night in Oct 2023
Response from Kara on 4 Nov 2023
Dear Lynden,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. We would love to welcome you back in the future to show you our true Ayrlington experience! Once again, we appreciate you taking the time to share your feedback.

10/10 Excellent

Martin

Stayed 1 night in Oct 2023
Response from Kara on 15 Oct 2023
Dear Martin, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel, helpful staff, great location, 10 mins to centre of Bath. Nice breakfast, well organised for small dining room, ample choice especially fresh fruit, £10 parking charge is excessive for small hotel away from city centre, is this necessary when ample space for guests? I did ask for explanation on leaving, receptionist tried her best to explain but still think it’s unreasonable.
Stayed 2 nights in Oct 2023
Response from Kara on 4 Nov 2023
Dear Mary,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback. You mention that you felt our parking charge was excessive, please understand due to changes from Bath & North East Somerset Council from last year we've added the charge.I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Nicola

Stayed 2 nights in Oct 2023
Response from Kara on 15 Oct 2023
Dear Nicola, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ideal getaway, quiet and comfortable, we had a room with a four poster bed , which was a dream to sleep in, room was big as was the bathroom all facilities catered for , breakfast was delicious and hot , would stay again if going to bath
Stayed 1 night in Oct 2023
Response from Kara on 15 Oct 2023
Dear Andrew, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.

6/10 Okay

Natasha

Stayed 1 night in Sep 2023
Response from Kara on 3 Oct 2023
Dear Valued guest, Thank you for taking the time to review your visit to the guesthouse. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.