Ratings based on 95 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from San Diego

Good stay

Posted 23-Sep-2017
Nice Manor turned into B&B. 15 minute drive from the center of Bath. Staff friendly and room large and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Gloucestershire

A real treat

Posted 24-Aug-2017
Pros: Atmosphere, garden & loved the spa
Cons: The outdoor spa area needs some TLC. We didn't have coffee in our room.
Location: Lots to do locally for all the family.
Welcoming, including a warm welcome to our dogs! A lovely hotel, comfortable rooms with lovely bathroom. Such a comfortable, massive bed. Would love to come back to this hotel one day. Food was very nice & we dined outside with our dogs.
3 out of 5
by Yolandi

Nice stay but slightly over priced.

Posted 14-Jul-2017 on Hotels
My husband and I stayed for 2 nights to celebrate our anniversary. Upon arrival, the receptionist was friendly and we were shown to our room by another member of staff. The room was clean and well decorated, yet quite small. It was also very hot with only a small window to let some cool air in. Our room also faced onto the main road which took away the quiet and peaceful feel for the area. The shower starts out strong for about 5 seconds and then looses a lot of pressure which was a little bit frustrating. The Spa area was nice and clean. The pool however is out doors and could possibly benefit from a canopy as it was raining when we stayed. Breakfast was nice, but over priced if you have not booked it with the room. You get 1 piece of bacon, 1 sausage, egg, mushrooms and back pudding and some toast. On the 2nd morning we were also a bit forgotten and took ages for them to take our order. WIFI is free and easy to connect to. The grounds are also lovely We paid about £300 for the 2 nights. It was lovely and clean, but compared to some other places we have stayed, it is a little over priced. My husband also requested a morning paper which he never got.
5 out of 5
Recommended
for Everyone
by A verified traveller from oceanside Ca

Beautiful hotel near everything

Posted 03-Jul-2017
I was an excellent experience with the best hotel I stayed at
2 out of 5
by A verified traveller from California

Bad turning good

Posted 26-Jun-2017
Pros: Restaurant area, swimming pool and the grounds..
Cons: Maintenance....and cleaning up of Bird droppings in some areas...
Location: The town of Bath....River boating...and many of Parks, old Manors and gardens...
Upon check in ,Staff greeting was friendly and quick check in... then to our room.....Looks nice , Big , with a view...But then we notice the the Tub was not CLEAN,,, a ring of scum around the whole tub , we inform the front desk and they gave us more towels, ????. They said they will send someone to clean...No one came...So later on we took a shower, look like someone already used the Bath soap. it was left open ,then we put on the shower , the shower hose was broken so almost all the water came out of the broken hose.....not the shower head.... The furniture was rundown and old....I inform the hotel manager, Caroline....she came and inspected the situation and she went out of her way to accommodate us and free upgrade and compensate us....She apologize and made sure if there is anything else she could do...We went to our upgraded room and WOW..Big and spacious..CLEAN..I was impressed and satisfied......So we enjoyed the Spa facilities and especially the POOL....because it was their hottest day in England, 85 degrees.. ..Thanks to Caroline again for her call of duty....
4 out of 5
by Annika

Nice place in the countryside.

Posted 28-May-2017 on Hotels
Very nice lady in reception who helped us a lot! Had a very pretty room, no9. Pool area beautiful an functional. Nice place although a bit worn out..and the staff in restaurant were not good. We did not get asparagus with the food, were promised compensation but didi not get. But the helpful lady in reception made our day!
5 out of 5
by Chris

Posted 28-May-2017 on Hotels
Superb hotel but the service was not as good as it could have been
3 out of 5
by A verified traveller

Looks nice from the outside

Posted 17-May-2017
Hotel looks lovely outside with the gardens well kept. Bar area and resturant are ok but the rooms are very dated and the bathroom was not clean. If more attention was spent on improving and updating the rooms this hotel would be a nice place to spend a relaxing weekend at
1 out of 5
by hayley

Holmwood Park Review

Posted 04-May-2017 on Hotels
This weekend we stayed for two nights at Holmwood park hotel. Not only were we not happy but many of the other guests commented on similar problems. 1. The hotel was not clean. Not only did it smell dirty but the decor had damp patches, wallpaper coming off in places and the bathroom not clean. 2. The Spa. This should feel clean and of a well being. To get to the spa you had to walk out of a small back door past wash bags. The furnishings were old and untidy, the shower in the ladies changing area filthy and when the bubbles were not on in the hot tub the dirt on the bottom could be seen. 3. The staff were friendly but it was a shame that they lacked basic training of customer care and waiter service. 4. Breakfast. The first morning the breakfast was OK (not 'fresh' fruit salad though). On the second morning it took 15mins to get the attention to get a coffee, another 15mins to relieve it and be able to order hot breakfast. The is very little vegetarian options and when another couple asked for gluten or wheat free produce there was none. 5. Gardens. Established area of the gardens was beautiful but lack of gardener around spa area with beds left looking bare. This hotel could be a beautiful place to visit but in summary, well furbished decor but desperately needs refurbishment, needs a good clean, staff trained and a Manager available during a busy bank holiday. weekend. In our opinion certainly not good value for money and up to the image portrayed.
4 out of 5
by Josephine

This traveller left a rating score only Posted 04-May-2017 on Hotels