Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Marin

Lost Opportunity

Posted 05-Sep-2016 on Hotels
A potentially wonderful setting undermined by poor condition, lack of maintenance, an uncomfortable bed for all purposes, and strange layout. The restaurant is to be avoided at all costs. A dour setting at night matched by uninspired food that brought no enjoyment, with questionable food safety. Six weeks of travel with a wide variety of restaurants across several countries, and this restaurant was the only one to cause a stomach problem. Location of the hotel makes it challenging to reach Bath in peak hour traffic, but plan to do so for dinner. The spa area is small but nice if you can find a time without others around. However, it is not well maintained. Questionable cleanliness and no water or service was available at 5:30. The showers barely ran and only with cold water.
5out of 5
by A verified traveller from Hayle cornwall

Bliss in bath

Posted 02-Sep-2016 on Hotels
We were located in a separate chalet like building with our own private garden. There was tones of space and privacy. We went into town for spa, theatre, shopping and nightlife. Had a great time at all the town features been there before to see the roman baths and the fashion museum. The hotel provided a great breakfast though within very limited times. Starting at 8 and finishing at 10 is a little restricting. Especially after a late night.all in all very happy! Even had a walk or two around the beautiful gardens!
5out of 5
by A verified traveller

Posted 08-Aug-2016
Excellent hotel and location, very pleased with our overnight stay
1out of 5
by A verified traveller

Awful hotel avoid!

Posted 15-Apr-2016 on Hotels
The worst hotel ever No wifi in hotel Mould in kettle Dust balls on the bed Dated wallpaper in the cupboards Cold showers ah peak evening showing times Fishy smell in dining room Cold rooms Faulty and dangerous electrics with the hotel electrics tripping Good staff is only positive
5out of 5
by A verified traveller from London

Amazing stay

Posted 18-Feb-2016
Beautiful hotel ! Top marks! We stayed for the Valentine's weekend and it was perfect!
5out of 5
by A verified traveller

A uk paradise

Posted 26-Jan-2016 on Hotels
It was great
5out of 5
by MARK from Manchester

Beautiful friendly Bath

Posted 12-Jan-2016 on Hotels
We booked a two night break mainly to visit Bath and the surrounding areas. We ate in the bar on the first night and the food was really good as were the staff very friendly and attentive. The Spa is certainly an added bonus to the Hotel as it is fairly new and in good condition with a large jacuzzi bath a sauna and a steamroom. The outdoor pool was very cold. It was January though and woulf be nice in the summer. Outside on Abbey rd is a bus service (no 94) which runs every 2 hrs 0930 1130 etc last bus back 1745 and runs into Bath centre dropping off near the Abbey. This was the friendliest bus driver I have ever met and was very helpful. The stop back is outside All bar one. There is plenty to do in Bath and tons of shops. The architecture is beautiful. Well worth a visit.
5out of 5
by A verified traveller from Hampshire

Beautiful hotel set in fantastic grounds.

Posted 24-Nov-2015
Fantastic stay here, this hotel really is a little gem hidden just a few miles away from Bath and other local attractions. The staff can't do enough for you and the rooms are simply beautiful. I can't wait to go back!
5out of 5
by Alan from Camel ford Cornwall

Posted 17-Oct-2015 on Hotels
We have stayed in many hotels, this was one of the best. We will go again.
2out of 5
by A verified traveller from uk

Hotel in the country near Bath

Posted 01-Oct-2015
Pros: The outdoor pool,28 degrees. The room was lovely and spaceous, with a large en suite bathroom, roll top bath, walk in shower and oodles of hot water.
Cons: Bar and restaurant decor and the staff and service.
Location: Beautiful country location 15 minutes walk from a village with a rail station. Just outside Bath....plenty to do and see if you had a car.
A great chance to relax and unwind in the beautiful room overlooking the garden and spa area. A quiet country walk along riverside footpaths was the perfect afternoon outing.