Ratings based on 85 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Looks nice from the outside

Posted 17-May-2017
Hotel looks lovely outside with the gardens well kept. Bar area and resturant are ok but the rooms are very dated and the bathroom was not clean. If more attention was spent on improving and updating the rooms this hotel would be a nice place to spend a relaxing weekend at
4 out of 5
Recommended
for Couples
by A verified traveller from Colchester, Essex

Lovely luxury hotel just outside of Bath

Posted 15-Apr-2017
Pros: rustic feel and the new rooms and spa
Cons: 11pm curfew and we had a problem on last day having to wait a long time for our breakfast but all sorted on checking out!
Location: Bath city centre!
We visited for a second time, the first time being before the extension and the extension and spa really benefits the hotel. not too far from Bath city centre, 15 mins tops... 11pm curfew but still lovely hotel and time.
4 out of 5
by Werner

Very nice and pleasant countryside hotel

Posted 22-Mar-2017 on Hotels
Hotel was very nice and lovely, the grounds is beautiful and this was in beginning of spring so should be even better in summer. Receptionist was very friendly and helpful. There was a bit of a hic up when trying to get a towel for a swim and beware you can't use the lockers it's for spa guests only and finding your way around to the pool is tricky lots of people wondering around trying to find it. The heated pool outside is a very nice touch and pleasant and the spa pool is huge and lovely. The food is very well presented and taste beautiful. The room was amazing and well kept. The breakfast spread was excellent with a very good selection. The only complaint would be that breakfast is served to late for people on business trips a 7am instead of 8am would be better.
5 out of 5
by Glyn

Posted 05-Mar-2017 on Hotels
Excellent hotel good a bit disappointing for a 4 star hotel
5 out of 5
by A verified traveller

Excellent hotel

Posted 04-Dec-2016 on Hotels
Hotel staff were so good as was the food the setting was out in the countryside but Bath was early reached.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Dec-2016 on Hotels
4 out of 5
by A verified traveller

Charming hotel, excellent food, lovely staff.

Posted 01-Dec-2016 on Hotels
Excellent
5 out of 5
by A verified traveller

Posted 30-Oct-2016 on Hotels
Had a short but great stay. Lovely staff awesome food
3 out of 5
by A verified traveller from Marin

Lost Opportunity

Posted 05-Sep-2016 on Hotels
A potentially wonderful setting undermined by poor condition, lack of maintenance, an uncomfortable bed for all purposes, and strange layout. The restaurant is to be avoided at all costs. A dour setting at night matched by uninspired food that brought no enjoyment, with questionable food safety. Six weeks of travel with a wide variety of restaurants across several countries, and this restaurant was the only one to cause a stomach problem. Location of the hotel makes it challenging to reach Bath in peak hour traffic, but plan to do so for dinner. The spa area is small but nice if you can find a time without others around. However, it is not well maintained. Questionable cleanliness and no water or service was available at 5:30. The showers barely ran and only with cold water.
5 out of 5
by A verified traveller from Hayle cornwall

Bliss in bath

Posted 02-Sep-2016 on Hotels
We were located in a separate chalet like building with our own private garden. There was tones of space and privacy. We went into town for spa, theatre, shopping and nightlife. Had a great time at all the town features been there before to see the roman baths and the fashion museum. The hotel provided a great breakfast though within very limited times. Starting at 8 and finishing at 10 is a little restricting. Especially after a late night.all in all very happy! Even had a walk or two around the beautiful gardens!