Ratings based on 110 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 09-May-2018
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 09-May-2018
2 out of 5
by A verified traveller from Devon

Disappointing special occasion

Posted 12-Apr-2018
Receptionist need training and all staff need customer service training. When booking asked for 2 twin deluxe rooms as special occasion. On arrival was asked for my debit card as Was told I had not paid, on questing this was told I had not paid. I assured her I had, after calling a colleague over it was sorted and confirmed I had paid for four adults already. The rooms were not Deluxe nor were bathrooms. The steam room was out of use as being repaired. Breakfast was not great, Brry poor value and service
4 out of 5
Recommended
for Everyone
by A verified traveller

Me & Mrs F

Posted 02-Apr-2018
Thoroughly enjoyed our stay. Staff were 1st class, food was 1st class as were the spa facilities. Unfortunately couldn’t have a treatment as fully booked but can’t have everything! 😂 Would definately stay again.
4 out of 5
Recommended
for Couples
by A verified traveller from Romford

Pretty hotel set in a picturesque area.

Posted 14-Feb-2018
Pros: The period details with a contempory twist along with access to a spa.
Cons: The pillows felt past their best. The bathroom decor was tatty and worn (the recptionist said it was due an update- needed sooner rather than later).
Location: The hotel is set in beautiful grounds with a short drive to bath.
The staff were welcoming and helpful. The hotel had lovely original features with a contempory twist. Our room was comfortable and bigger than expected. The spa was a great experience (even swimming in the outdoor pool on a cold and frosty evening).
3 out of 5
by A verified traveller

Nice location but hotel is tired

Posted 12-Feb-2018 on Hotels
The service in the restaurant is terrible. The staff are not attentive and most of them do not speak a word of english - it is like Faulty Towers! Bed was uncomfotable and the Garden room which we stayed in was supposed to be their top room - stayed in much better places in bath for the amount this cost
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Feb-2018
Everything was quite lovely, spaces clean, room comfy, staff very professional and polite.
5 out of 5
by A verified traveller

Posted 01-Feb-2018 on Hotels
Amazing little manor house with wonderful food.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Dec-2017 on Hotels
5 out of 5
by Faye

Fabulous

Posted 01-Dec-2017 on Hotels
Simply perfect