- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
Failing standards at The Hilton!
The hotel is undergoing a huge refurbishment programme which undoubtedly affected the standard of service and of the amenities (or lack of) available! The bar was so poorly stocked that after amending our order for the fourth time only to be told that none of the drinks were available we gave up! I am sure that standards will improve once the refurbishment is completed but as it stands at the moment this is definitely not a four star hotel!