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Reviews of River Valley Motor Inn

2 out of 5
River Valley Motor Inn
1575 West Travis Street, La Grange, TX

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 267 reviews" "
Rating 8 - Good. 111 out of 267 reviews" "
Rating 6 - Okay. 59 out of 267 reviews" "
Rating 4 - Poor. 22 out of 267 reviews" "
Rating 2 - Terrible. 20 out of 267 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious rooms and hot showers. Awesome!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Mayra,Thank you for your great feedback. We're thrilled to hear that you enjoyed our spacious rooms and hot showers! Providing comfortable accommodations and amenities like these are essential to us, and we're delighted that they met your expectations. We hope to welcome you back for another fantastic stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner/manager was very friendly and super accommodating. Amazing hospitality!!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Apr 2024
Dear Angela,Thank you so much for your wonderful feedback. We're delighted to hear that you had a positive experience with our owner/manager! Providing excellent hospitality and accommodating our guests' needs are top priorities for us. It's wonderful to know that their friendliness and attentiveness enhanced your stay. We look forward to welcoming you back for another fantastic experience in the future!Sincerely, Hotel Manager

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
There was a random 6ft board/plank leaning against a wall In my room…. Hair on the toilet seat…. Dust bunnys on the pillows… Back mold in the shower….. And the water smells like rotten eggs
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Andrew,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way.Sincerely, Hotel Manager

10/10 Excellent

Christine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bruce at the front desk was very polite and helpful.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Christine,Thank you for your kind words about Bruce at our front desk. We are thrilled to hear that he provided you with excellent service. We strive to ensure that our guests feel welcomed and supported throughout their stay. Your feedback will be shared with Bruce, and we hope to welcome you back soon.Sincerely, Hotel Manager

8/10 Good

Kristin

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Kristin,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service
Good option for the price.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 5 Mar 2024
Dear Guest,Thank you for taking the time to leave a review. We're delighted to hear that you found our hotel to be a good option for the price. Providing value and a comfortable stay is our goal, and we appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager

6/10 Okay

Lee

Disliked: Property conditions & facilities
I had to go to the office and request soap and shampoo. It was not already in the room. The AC was very loud. Needed earplugs to sleep.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Lee,We apologize for the inconvenience with the amenities in your room and the noise from the AC unit. We strive to ensure that our guests have a comfortable stay, and we will address these issues with our team to improve. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The furnishings were nice and the location was convenient. Parking was well lit and I felt secure. The WIFI was down. The phone service to the front desk was down. We needed a down stairs room and there was no way to communicate our needs for that prior to booking. We had a large group meeting in LaGrange and many booked elsewhere because of the communication issue. They did not clean the rooms or make up the rooms day to day so we had to use the same towels over and over. The ice machine was broken and the floors were filthy. I wear white socks and in 2 minutes after my shoes were off the soles of my socks were black with dirt, they never mop the floors...never. The desk clerk was nice if you could find her. If you do not mind those issues you will probably enjoy staying there.
Stayed 2 nights in Dec 2023

4/10 Poor

Tommy

Travelled with group
Liked: Staff & service
No phones for last 2 months making it’s difficult to make reservations or contact hotel… Wi-Fi issues. Paint coming off the walls from past water issues. Hotel needs some serious TLC.
Stayed 2 nights in Dec 2023

10/10 Excellent

harland

Travelled with family
Liked: Amenities
no phone ssrvice and there is little provision made to plug in an extension cord to service boat batteries for fisherman. the only way we can stay with you all is to sqeeze the electric cable under the door to our room. many motels and resorts provide outside outlets for fishermen guests!! just a few such outlets would make many guests much happier!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and neat. The recliner was a nice amenity. Staff was courteous and professional, and the rate was affordable.
Stayed 2 nights in Dec 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
There was no Internet the phone in the room didn’t work to call the front desk. Plus it was filthy and had a pubic hair on it and we need ed ice. They said they had no ice but when I went back to my room there were men taking ice out of the top of the ice machine? The reason I needed the ice is because my sister was stung by a scorpion. Toilet seat and door knob for bathroom. We’re both loose. And there was no breakfast only coffee was served which I don’t drink also when I use the key, it didn’t work so I had to go back up to the front because the phone didn’t work and I couldn’t find the phone number for the place online but the manager up there was very nice and got us new key and came down with it.
Stayed 1 night in Dec 2023

8/10 Good

Geno

Stayed 1 night in Nov 2023

6/10 Okay

Sarasu

Travelled with family
Disliked: Cleanliness
It is nothing fancy. We knew that going in. The whole facility needs a good cleaning, but our main complaint is that someone came into our room while we were gone with the do not disturb sign on the door. They did not clean the room. We did not notice anything missing other than towels that they did not replace. No one should have entered that room for any reason!!
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy trip
Staff great! Although cleaners could have ended up with an eyefull since they ignored the do not disturb sign as we were getting ready to leave that morning. Nice little place. Could update the bedspreads, but that and no ice in the ice machine is really the main improvements to make.
Stayed 1 night in Oct 2023

4/10 Poor

BRIAN, Anna

Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good people doing good things, clean property and i enjoyed my atay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ruben

Stayed 2 nights in Oct 2023

8/10 Good

Lynda

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Overcharged!
I had to pay an outrageous amount of money because of availability for a room that was not acceptable at best. It had paint peeling off the walls and a roach in the bathroom. Tv paused every 30 seconds and was told that was cloud cover affecting DIRECTV. Not cloudy. Yelling outside from ???? All of this for $180 a night. Not acceptable. Please make this right.
Stayed 2 nights in Oct 2023

6/10 Okay

Vanessa

Business traveller
Liked: Cleanliness, staff & service
Cheap and Comfortable
We stay here for the economical price and the cleanliness of a low comfort low price hotel. We had issues this time with a broken toilet that was never fixed even at our request so we were manually putting water in the tank for 3 days. New owners are slowly improving everything and look forward to that. It’s a true trucker and one night stay hotel but it’s comfortable and rooms are large. We are only there for evening after a work day, so sleeping, showering, relaxing time.
Stayed 3 nights in Oct 2023

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Run down but cheap
This place is pretty run down. No hot water at the sink. Bugs in the bathroom light fixture. We had to get maintenance to come fix the TV and replace a light bulb. They have coffee in the lobby but no breakfast.
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

William

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly and efficient. The room was no dirty but not the cleanest, no hand towels no wash rags. There were dead roaches in bathroom light fixture and roach poop on the wall. No smoke detector. On the postive side well insulated for noise.
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

The manager and staff were very courteous and professional. My room was spotlessly clean too!
Stayed 3 nights in Oct 2023

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great value for an over night stay. Room cooled quickly. It is a good value. The staff was very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Hunter

Business traveller
Liked: Cleanliness, staff & service
Food near by
Stayed 1 night in Sep 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not find reservation and payment but took care of us and gave us a room while they researched the issue. Clean rooms and property but limited parking for the number of guests staying and this was during the week. May have been to the party being held at the bbq area across from our room.
Stayed 1 night in Sep 2023

10/10 Excellent

sharon

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay perfect price!
We have stayed here once before and were pleased. We were, again, happy with our stay. I love that there is no carpet. The rooms are nicely painted and clean. The beds are very comfortable. I couldn't figure out how to work the microwave for that midnight snak but ate it cold instead. It was quiet and we felt safe. Front desk very courteous.
Stayed 1 night in Sep 2023

4/10 Poor

Timothy

Disliked: Property conditions & facilities
Overall condition of facility was poor.
Stayed 2 nights in Sep 2023

8/10 Good

PAULA

Stayed 2 nights in Sep 2023

4/10 Poor

Don

Stayed 2 nights in Aug 2023

2/10 Terrible

Julie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is good for traveling workmen. The hotel felt dated 1960's and the room was musty. On the side was two mattresses thrown near a dumpster and a metal container with bullet holes, like target practice. We spent 3 minutes in the room and my husband had such a bad feeling about this place that we left. There was a hotel nearby with the same price with clean and fresh rooms, breakfast bar and coffee for the same price.
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Georgia

Travelled with family
Liked: Staff & service
Per description on Expedia should have had laundry, not working, supposedly had coffee and tea, no tea. Room was dark. No privacy if drapes were open. Also Expedia said it’s one story, it’s is 2 story.
Stayed 4 nights in Jun 2023

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Timothy

Stayed 1 night in May 2023

8/10 Good

Daniel

Stayed 2 nights in Apr 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service
Clean and quiet
Stayed 1 night in Apr 2023

8/10 Good

Jody

Stayed 1 night in Apr 2023

10/10 Excellent

Brian

It was a pleasant stay.
The staff were super friendly, the bed was comfortable, and the air conditioner worked fine. They could use some bigger pillows.
Stayed 2 nights in Mar 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older place,fresh inside
We booked late. The motel met all our needs.
Stayed 4 nights in Mar 2023

10/10 Excellent

John

Stayed 1 night in Mar 2023

6/10 Okay

Esteban

Liked: Property conditions & facilities
Disliked: Staff & service
not so sure..
You attendant always said, "I guess or I'm not sure" there's no working vending machine and if you check in and return to the office you may find yourself waiting until the hear a door chime which not all doors have even if you say "hello or anyone there?" but as a disabled person, they really need to get bigger and higher toilets. it seemed like those were for kids.
Stayed 1 night in Mar 2023

8/10 Good

Ralph

Liked: Cleanliness, staff & service, room comfort
Great service at an average motel
Its an okay place and a good value for La Grange. The gentleman at the desk was incredibly helpful!
Stayed 1 night in Mar 2023

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

marie anne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly adequate, at a great price.
Short trip with a friend, staying only one night. The rooms don't look like much at first, but have everything you need and more - like a mini fridge and microwave oven. I spent a comfortable night in a clean room for $69. Yes, the furniture could look fresher and the lighting could be improved but I parked for free just outside my unit, and the free WiFi was fast and there were plenty of power outlets. I had unit 106, a handicapped-accessible unit, so nice walk-in shower and wide doors. For the price, I received great value.
Stayed 1 night in Apr 2021

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in LaGrange!
The hotel was clean. The bed and pillows were comfortable. The AC worked just fine. Had everything we needed. I would stay here again. For those who care, the water there is soft.
Stayed 1 night in Apr 2021