Ratings based on 227 Verified Reviews

3.7 out of 5
92% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Essex, UK

3 night stopover is Paris on return to UK

Posted 11-Sep-2017
Pros: Location to relatives that live close by
Cons: As above
Location: Well located for metros and buses; supermarket next door; some decent eateries in the same road
Hotel does not merit 3 stars. Room was supposed to be a double but was more like a single size room: it felt like a bigger room that had been converted into 2 as wall which adjoined next door was only plaster board and not soundproofed. Room would benefit from a good 'deep clean' as curtains and carpets smelt of stale cigarette smoke, despite no smoking notices on the doors, but no smoke detector in the room to deter this. Breakfast was overpriced at 12 euros and poor quality i.e. bread and pastries were stale. Overall I would not recommend this hotel for a stay of more than one night for couples or families as despite being a 'comfort' hotel it was anything but! Only positive was that reception staff were friendly and polite.
Comment from Hotel Management
02-Oct-2017 by gm, Hotel Management
Dear guest: Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
5 out of 5
by Reuben

Posted 05-Jul-2017 on Hotels
Comment from Hotel Management
18-Jul-2017 by Jf Le croller, Hotel Management
Merci Beaucoup
4 out of 5
by A verified traveller

Posted 09-Jun-2016 on Hotels
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Merci de nous faire partager vos impressions Bien à vous
2 out of 5
by Bhavisha from London

Bad hotel

Posted 10-Jan-2016 on Hotels
Not a nice hotel at all. Not even a kettle is provided in your room. Probably because there is no space in the room for a kettle; the rooms are extra small, like staying at uni halls. rooms also too close and walls so thin you can hear everything from next door. Staff are also very unfriendly and not willing to assist. Even an iron is only provided when asked for 3-4 times. And for the amount we paid as welll, would have expected a bit better service and a nicer room and area for the hotel to be in. It was okay as we only went there to sleep, but it's not nice still. try to avoid this hotel.
Comment from Hotel Management
19-Mar-2016 by Jf Le croller, Hotel Management
Thank you for your comment, it's true that we have no kettle in the room, we preferred to use the espresso coffee and tea at will at the reception, about the size of the room so they are not great around 11M2, as many hotel in the city center such as Paris, as to iron ironed it is not customary to have in the room for the 3 star hotel, but available at the reception if they are not already by another client. We are all grieve you so please do not have, and wish you a good year in 2016
4 out of 5
by Inna

Posted 09-Aug-2015 on Hotels
Comment from Hotel Management
21-Nov-2015 by Jf Le croller, Hotel Management
thank you a lot
1 out of 5
by Philippe

Posted 25-Jul-2015 on Hotels
Comment from Hotel Management
21-Nov-2015 by Jf Le croller, Hotel Management
Sorry that our hotel did not tell you so please
3 out of 5
by A verified traveller

Posted 06-Jun-2015 on Hotels
Comment from Hotel Management
19-Mar-2016 by Jf Le croller, Hotel Management
Nous vous remercions pour votre commentaire
4 out of 5
by A verified traveller

Posted 22-Apr-2015 on Hotels
Comment from Hotel Management
19-Mar-2016 by Jf Le croller, Hotel Management
Nous vous remercions pour votre commentaire
4 out of 5
Recommended
for Everyone
by A verified traveller from Mauritius

Nice Hotel

Posted 20-Feb-2015
Pros: Cleanliness, nice welcome from staff, location of the hotel
Cons: The bathroom is a bit small imo. It is approximately 80 cm X 80 cm.
Pleasantly surprised. Nearby supermarket, bakery and food shops are just next to the corner of this hotel.
3 out of 5
by Robert

Posted 14-Jan-2015 on Wotif
Location: Too remote, Edgy part of town...