expedia

Reviews

245 reviews

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    3.2

    Guest rating

    5 - Excellent
    28
    4 - Good
    83
    3 - Okay
    70
    2 - Mediocre
    41
    1 - Poor
    23
    3.5
    Cleanliness
    3.5
    Service and Staff
    2.9
    Amenities
    3.0
    Property condition

    3/5

    • Disliked: Cleanliness, room comfort

    Stayed 4 nights in Feb 2020

    3/5

    • Liked: Staff & service
    • Disliked: Room comfort

    Decent service but lots of stairs and insect bites

    The service at the front desk was helpful. I was able to check in early and they helped me with my bags. Keep in mind there are a lot of stairs and although once I got to the office they helped me with my bags it was a bit of a fight with two suitcases going down the stairs to the office. The restaurant was near the beach. Service was slow but the guy serving me was friendly. In the middle of the night my legs started itching and I woke up the next morning with a bunch of bites. I’m not sure what big me but it started to pus a couple days later and got infected. I’m not from the island so I’m not sure what kind of bug it was. I really hope it wasn’t bed bugs or anything serious.

    Stayed 1 night in Jan 2020

    2/5

    • Liked: Property conditions & facilities
    • Disliked: Staff & service, amenities

    The rooms did not have a mini fridge, the mosquito screens were ripped, there was cobwebs by the window, the balcony had no shade, the towel had stains and the bath match had holes in it.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Clean and clean bathroom,our Tv didn’t have Tv controller we asked for it and the front desk said that we arrived very late in the night that tomorrow we”ve could pickup, we have a relaxing and enjoyable stay at this hotel.

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Is a beautiful hotel with an awesome view but the staff and the service was really distasteful.

    Stayed 2 nights in Jan 2020