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Swissotel Le Plaza Basel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Swissotel Le Plaza Basel

UNESCO Sustainable Property

Swissotel Le Plaza Basel

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationMesseturm Basel3 min walk
  • Popular LocationCaricature and Cartoon Museum15 min walk
  • Popular LocationBasler Muenster18 min walk
  • AirportBasel (BSL-EuroAirport)13 min drive

Choose dates to view prices

About this area

Basel

Located in Basel, Swissotel Le Plaza Basel is connected to the convention centre. Beyeler Foundation and Vitra Design Museum are cultural highlights and Basel Zoo is a popular area attraction. Consider Musical Theater Basel for a night out or Sole Uno if you're travelling with kids. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience for public transportation: Marktplatz Tram Stop is 13 minutes on foot.
Popular Location

What's nearby

  • Congress Center Basel - 1 min walk
  • Messeturm Basel - 3 min walk
  • St. Matthew Parish - 12 min walk
  • Caricature and Cartoon Museum - 15 min walk
  • Basler Muenster - 18 min walk

Getting around

  • Basel Bad Station - 10 min walk
  • Marktplatz Tram Stop - 13 min walk
  • Basel (BSL-EuroAirport) - 13 min drive

Restaurants

  • Rheinfelder Hof - 3 min walk
  • Rheinfelder Hof - 3 min walk
  • BarRouge - 3 min walk
  • Klara - 4 min walk
  • Bäckerei Beschle - 4 min walk

About this property

Swissotel Le Plaza Basel

Luxury hotel connected to the convention centre in Basel City Centre, walk to Congress Center Basel
Along with a restaurant, this smoke-free hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 238 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and slippers.
Swissotel Le Plaza Basel offers 238 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 30 per day)
  • Valet parking on site (CHF 50 per day)
  • Wheelchair-accessible parking available
  • Off-site parking available (CHF 30 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 32.00 for adults and CHF 18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Sauna
  • Segway hire/tours
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Doorbell and phone notification
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CHF 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 32.00 for adults and CHF 18.00 for children (approximately)
  • Self-parking fee: CHF 30 per day
  • Valet parking fee: CHF 50 per day
  • Nearby parking fee: CHF 30 per day
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Swissotel Basel Plaza
Swissotel Hotel Basel Plaza
Swissotel Plaza Basel
Basel Swissotel Le Plaza
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Swissotel Plaza Basel Hotel
Swissotel Le Plaza Basel Hotel
Swissotel Le Plaza Basel Basel
Swissotel Le Plaza Basel Hotel Basel

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 185 out of 379 reviews
5 - Excellent 49%
Rating 4 - Good. 143 out of 379 reviews
4 - Good 38%
Rating 3 - Okay. 33 out of 379 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 379 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 379 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Nov 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/5 Good

Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Liked: Cleanliness, amenities
Great location and beautiful lobby, very nice staff..registration clerks, concierge..efficient and friendly. However go to higher floors and things change. In our room my husband went to open the closet door and the handle came off in his hand, Tried to hang up his coat and the hanger fell apart. Picked up the phone to call the front desk and the phones were dead. He said he felt like he was in a Peter Sellers movie. We found very few charging stations in the room. Didn’t see the hole in the back of the cabinet shelf to pull the Coffee maker plug thru to the outlet, so moved it into the bathroom. And our room wasn’t serviced at all during our stay. All in all it was a bit strange.
Stayed 2 nights in Dec 2019