Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Waterloo, ON

Classy and clean

Posted 19-Sep-2016
Pros: clean, spacious room, good breakfast
Cons: unfortunate for us there were wedding guests and other parties going on that dampened the experience
Location: Barrie Antique store, downtown waterfront
Really liked the room, we booked a king suite. It was very spacious. The staff were pleasant and the breakfasts were above average. Two small disappointments: used the pool and hot tub and the jets didn't work. Also there was what sounded like a loud bachelorette party going on. I'm guessing this due to the noise and on an front facing upper floor window was a male blow-up doll. I'm not a prude, but the hotel seemed classier than that.
5out of 5
by A verified traveller

super hotel

Posted 19-Sep-2016
Pros: voir article precedent
Cons: absolument rien
a l'arrivee l'enregistrement s'est fait tres vite et nos clefs de chamber remises subito presto=avons demande au prepose a la reception s'il y avait un bon restaurant italien tout pres de l'hote; et il nous a recommande le il bucco. Ce restaurant avait un menu assez volumineux et nous avons opte pour les pates fraiches faites en place-ce repas fut tres delicieux et surement un des bons repas que nous avons eu le plaisir de deguster cette annee-La carte des vin est tres bien et les vins italiens sont primes et quell choix!! En resume superbe hotel, comfort assure et les dejeuners sont excllents.
4out of 5
by A verified traveller

Posted 16-Sep-2016
Great Spot! Would come back and stay again. Room was nice and clean and room service was fast and provided what we needed.
2out of 5
by A verified traveller

It's ok the location is great staff are very pleas

Posted 21-Aug-2016
When we walked into our room it looked clean and spaciousness until we used the washroom! It was obviously not cleaned the amount of hair that was in the floor was rather disgusting the bathtubs was not cleaned out as their was hair in it and soap residue !! This just completely turned us off if this room!! Although I did not call down to the front desk which perhaps I should have but really it wouldn't have made a difference because of what we experienced in the bathroom !! Sure they could have cleaned it up but just knowing that the bathroom was left uncleaned! Would u stay here again probably not !!
Comment from Hotel Management
24-Aug-2016 by Wesley A., Hotel Management
Thank you very much for your feedback. I would like to sincerely apologize for the cleanliness issues you had during your stay with us. We will be sure to look further into this isolated incident.
3out of 5
by A verified traveller from Brampton, ON

Nice hotel but not close to much activity

Posted 17-Aug-2016
Pros: Room was comfortable, spacious, clean and quiet.
Cons: Automatically email the receipt, or offer a print out if that's not the case.
Location: There wasn't much to do close by. A box mall, but not many restaurants. I had to go back down the highway to the next stop.
The person at the desk was pleasant but wasn't overly welcoming. My key didn't work at first so I had to come back down and get it reset. Finally - I didn't get a copy of my receipt. When I turned my keys in I didn't ask, but every hotel I've been to this year automatically emails the receipt to me. If Hampton don't do that automatically, then they should offer it to you when you check out. The room itself was comfortable, clean and quiet. Very nice.
Comment from Hotel Management
19-Aug-2016 by Wesley A., Hotel Management
Thank you very much for sharing your feedback from your stay! I do apologize for the issues you had with the receipt not being sent to you from the hotel. Reservations through Expedia are often purchased directly through them, and you are not billed directly by the hotel. Therefore, no receipt could be rendered. Please feel free to reach out to me directly at wesley.ashton@hilton.com, and I can look further into your reservation specifically. Thank you again, and we hope to have you back soon!
3out of 5
by A verified traveller from hamilton ontario

Posted 14-Aug-2016
Front desk "paul" was dry and should not be the first person you meet at the hotel. He did not want to be at his job that evening. No fridge in room. Paper cups instead of glasses and the coffee maker was in the bathroom and towels were hard. Will not be back.
Comment from Hotel Management
18-Aug-2016 by Wesley A, Hotel Management
Thank you very much for taking the time to write a review. I would like to apologize for the issues you experienced during your stay. I know that if given another opportunity, we can show you that level of service that so many have grown so fond of.
3out of 5
by A verified traveller from London

Great location and easy to find. Lots of parking.

Posted 30-Jul-2016
Cons: The desk clerk did not have a good attitude. The breakfast was not good. No fan in the bathroom.
We always stay at Hampton Inns for the cleanliness and were not disappointed.
Comment from Hotel Management
09-Aug-2016 by Wesley, Hotel Management
Thank you very much for taking the time to share your feedback with us. I would like to apologize for the issues you had, and do know that they will be rectified right away. We hope to have you back soon!
5out of 5
by Derik

This traveller left a rating score only Posted 30-Jun-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Jun-2016 on Hotels
3out of 5
by KIR YONG

가격만큼은 아닌 것 같음

Posted 26-Jun-2016 on Hotels
그럭저럭