Reception

Reviews of Hampton Inn & Suites Barrie

2.5 out of 5
Hampton Inn & Suites Barrie
74 Bryne Drive, Barrie, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1001 reviews" "
Rating 8 - Good. 271 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lorrie

Nice hotel but they had hockey teams staying and kids playing in hallways and parents drinking in their rooms. Very noisy at night. Plus had someone in the room over us that sounded like they weee running on a race track for over a hour,well after 12 pm before it stopped. For the price I expected better !!!
Stayed 1 night in Mar 2024
Response from Team Hampton on 19 Mar 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Hope we will be able to go extra mile make your further stays wonderful.

10/10 Excellent

Tanya

Liked: Amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024
Response from Jane on 16 Mar 2024
•Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and comfortable. A bit overpriced and nowhere within walking distance to eat. No restaurant at the hotel.
Stayed 1 night in Mar 2024
Response from Team Hampton on 14 Mar 2024
•Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

8/10 Good

Alison

Travelled with family
Pool and breakfast and very nice staff! Rooms were very good
Stayed 1 night in Mar 2024
Response from FOM on 12 Mar 2024
Dear Alison,Thank you for taking time out review us and sharing your amazing feedback, we are glad that you truly enjoyed our hospitality. We constantly endeavour to make our guest's stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay.SincerlyPranav KulkarniFront Office Manager

6/10 Okay

troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FOM on 12 Mar 2024
Dear Troy,We appreciate your constructive feedback. Thank you for acknowledging hospitality and efforts of Team.We apologies for not meeting your expectations in few areas and we are assuring you a flawless service in your next visit.It is our hope that you would give us another opportunity to serve you better in the near future.SincerelyPranav KulkarniFront Office Manager

10/10 Excellent

Brody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from FOM on 12 Mar 2024
Dear Brody,We are pleased to receive your feedback Thank you for acknowledging our team's efforts. Looking forward to welcome you back soon.Sincerely,Pranav Kulkarni Front Office Manager

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for short stay
Stayed 1 night in Mar 2024
Response from FOM on 12 Mar 2024
Dear Sylvie,Thank you for taking time out review us and sharing your amazing feedback, we are glad that you truly enjoyed our hospitality. We constantly endeavor to make our guest's stay pleasant and the team and I look forward to welcoming you back for a more pleasant stay.SincerelyPranav KulkarniFront Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on 12 Mar 2024
Dear John,We are pleased to receive your feedback Thank you for acknowledging our team's efforts. Looking forward to welcome you back soon. Sincerely,Pranav KulkarniFront Office Manager

8/10 Good

Mike

No issues besides the several kids hockey teams
Stayed 1 night in Feb 2024
Response from Pranav on 5 Mar 2024
Dear Mike,Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie. Sincerely,Pranav Kulkarni Front Office Manager

6/10 Okay

Rica Starr

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff is 5/5. We just didnt have water when we checked in. They promised water would be back at 6 pm but it came back around 7:30. It was quite hard since we had to use the washroom so bad and there were 5 of us. The ac turns on and off as its on its econ mode but it did get hot sometime in the middle of the night. Drinking water was not free, but its okay, buffet was very good. The hallway had some doors broken, probably from a hockey group. Other than that, the employees made our stay great despite the water issue.
Stayed 1 night in Feb 2024
Response from Pranav on 5 Mar 2024
Dear Rica Starr,I am writing to express my appreciation for your loyalty with Hilton hotels and to personally address the feedback you have shared with us. It is with great disappointment that we hear we were unable to provide you with a 10/10 stay experience during your recent stay at our Hampton Inn & Suites in Barrie. Please allow me to express my sincerest apologies for the inconvenience caused you. At Hampton, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Perhaps it must have been one of the rare incidents which unfortunately you encountered. Nonetheless I do hope this experience will not deter you from visiting Hampton Inn & Suites by Hilton Barrie. Please be assured the points shared by you will really help us in further enhancing our service. We are also glad to know that your rest of the stay experience was good.On behalf of Team Hampton, we are immensely grateful for your business and loyalty with Hilton hotels. We truly hope to have an opportunity to win your heart back whenever your next trip to the Barrie area takes place.SincerelyPranav Kulkarni Front Office Manager

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the highway.
Stayed 2 nights in Feb 2024
Response from Pranav on 5 Mar 2024
Dear Robert,Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie. Sincerely,Pranav KulkarniFront Office Manager

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not very clean. There were no towels at the pool and when tried to call the front desk the phone in the pool did not work. This was also the emergency phone. The breakfast was not great. The hotel was not worth the money. I spent the same staying I. Ottawa and that hotel was amazing. I would have rated this worth maybe $100 not $300 plus tax
Stayed 1 night in Jan 2024
Response from Team Hampton on 21 Feb 2024
•Thank you for sharing your comments about your experiences. We appreciate you taking the time to post your comments about your stay, and we're sorry our hotel did not meet your expectations. We'll be working with our team to make sure they are more aware of the surroundings so they can verify all common areas are kept clean at all times. We want all of our guests to enjoy their stay, we're hoping you'll come back and give us another try!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Team Hampton on 21 Feb 2024
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Greeting at front desk at checking in was long (filling out my address again!) one person that seemed less than happy to be there.
Stayed 1 night in Feb 2024
Response from Team Hampton on 21 Feb 2024
Thank you for taking the time to provide your feedback. We hope to have another chance in the future to better your opinion.

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service
This hotel was fine for a quick stay but the rooms and elevators looked tired and worn. Breakfast was tasty and parking was easy. The coffee was good. Staff were personable. For the price, though, I would have liked the rooms to have been better maintained.
Stayed 1 night in Jan 2024
Response from Team Hampton on 21 Feb 2024
I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.

10/10 Excellent

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in lady. My room is very nice but the toilet is quite small and lower. Also, no goodies in room. Would have liked a list of eateries around the hotel.
Stayed 1 night in Jan 2024
Response from Jane on 25 Jan 2024
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Chantal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and accommodating. Breakfast was delicious.
Stayed 3 nights in Jan 2024
Response from Jai on 27 Jan 2024
Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 Terrible

Trista

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Pranav on 5 Mar 2024
Dear Trista,I am writing to express my appreciation for your loyalty with Hilton hotels and to personally address the feedback you have shared with us. It is with great disappointment that we hear we were unable to provide you with a 10/10 stay experience during your recent stay at our Hampton Inn & Suites in Barrie. Please allow me to express my sincerest apologies for the inconvenience caused you. At Hampton, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Perhaps it must have been one of the rare incidents which unfortunately you encountered. Nonetheless I do hope this experience will not deter you from visiting Hampton Inn & Suites by Hilton Barrie. Please be assured the points shared by you will really help us in further enhancing our service. We are also glad to know that your rest of the stay experience was good.On behalf of Team Hampton, we are immensely grateful for your business and loyalty with Hilton hotels. We truly hope to have an opportunity to win your heart back whenever your next trip to the Barrie area takes place.SincerelyPranav Kulkarni Front Office Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness
Stayed 1 night in Jan 2024
Response from Team Hampton on 25 Jan 2024
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Alex

Stayed 5 nights in Jan 2024
Response from Team Hampton on 25 Jan 2024
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

6/10 Okay

Lindsay

Travelled with family
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Team Hampton on 25 Jan 2024
•Thank you for taking the time to provide your feedback. We hope to have another chance in the future to better your opinion.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & premises
Stayed 2 nights in Dec 2023
Response from Team Hampton on 25 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team Hampton on 25 Jan 2024
•Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

10/10 Excellent

Todd

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grear place, will definitely be back!
Stayed 2 nights in Dec 2023
Response from Team Hampton on 25 Jan 2024
Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
When checking in, the person didn’t look at us, no greeting and no smile and didn’t even let us know which way to go and where to find the room. We finally get to our room and the door was dirty and was hard to open (it rubbed hard against the frame). Once inside, the sink had hairs and grime in it as well as the shower. The toilet had stains under the seat and had mold buildup in the toilet, obviously not brushed. The kitchenette had grime in the sink as well. The bed had a few hairs between the sheets but hard to say if it was old sheets or clean. When looking at the rest of the room, we were nervous actually sleeping in that bed. Very disappointed and grossed out. Hampton is usually good but clearly not at this location.
Stayed 2 nights in Dec 2023
Response from Team Hampton on 21 Feb 2024
•Thank you for taking the time to let us know how we are doing. I have shared your feedback with my staff and we are working to correct your concerns. Please come back and visit us when you are in the area and give us another chance to "WOW' you.

10/10 Excellent

Savannah

Stayed 2 nights in Dec 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

10/10 Excellent

kevin

Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Team Hampton on 25 Jan 2024
•Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

10/10 Excellent

WILLIAM

Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

8/10 Good

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas
Nice clean room. Didn’t stay for the breakfast. Need more wheelchair parking
Stayed 2 nights in Dec 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for your recent stay at Hampton Inn and Suites and for taking the time to write a review. I'm happy to hear that you enjoyed the majority of your stay and we hope to see you again very soon.

10/10 Excellent

Diomedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is spacious with 2 queen beds and the washroom is also spacious. Kush at the reception was very helpful, he has an excellent service. Breakfast was great!
Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Dan

Stayed 1 night in Dec 2023
Response from Team Hampton on 25 Jan 2024
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick family trip
Large rooms. Friendly service. Nice amenities
Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Wallace

Travelled with family and small children
Great service and staff very friendly and helpful
Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, quiet room with comfortable bed.
Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Nov 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! All the hotel staff were very nice and helpful
Stayed 2 nights in Dec 2023
Response from Team Hampton on 7 Jan 2024
•We are happy to hear that you enjoyed your stay with us at Hampton Inn and Suites. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Barrie area you will stay with us again.

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Gary, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 1 night in Dec 2023
Response from Jane on 17 Dec 2023
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team Hampton on 25 Jan 2024
•Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

10/10 Excellent

Liz

Stayed 1 night in Dec 2023
Response from Jane on 17 Dec 2023
•Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

8/10 Good

JACOBA W

Stayed 1 night in Dec 2023
Response from Jane on 17 Dec 2023
•Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Andrew

Response from Team Hampton on 21 Feb 2024
Thank you for taking the time to review your recent stay at Hampton Inn and Suites. We hope to see you back real soon!

10/10 Excellent

Nell

Travelled with partner
Stayed 2 nights in Nov 2023
Response from Team Hampton on 17 Dec 2023
Thank you for taking the time to post about your stay at Hampton Inn and Suites. I am glad you found good quality in our pricing and accommodations. We hope to see you again on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel! It is clean, quiet, and staff are friendly. Breakfast was really good. We will definitely be back next time we are in town!
Stayed 1 night in Dec 2023
Response from Jane on 17 Dec 2023
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Hampton Inn and Suites.

2/10 Terrible

Paul

Travelled with partner
Disliked: Property conditions & facilities
Property is dated. Staff had zero.control.over multiple hockey teams...we packed and left as neighbor kids were yelling and screaming and making crank calls to our room. No parents to be seen. Walls were paper thin to hear all conversations. Breakfast which was provided was un available by 930 as hockey families had monopolized food and eating area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Team Hampton on 17 Dec 2023
Thank you for taking the time to post a review of your stay with Hampton Inn and Suites. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Barrie.

10/10 Excellent

Gordon

Stayed 2 nights in Nov 2023
Response from Jane on 17 Dec 2023
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Hampton Inn and Suites.

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023
Response from Team Hampton on 7 Jan 2024
•Thank you for the positive feedback! It’s great to know your stay with us at Hampton Inn and Suites was as good as we had hoped it would be. We’re looking forward to having you again as our guests!