DO NOT STAY HERE PLEASE HEED THIS WARNING!!!! Everything was going fine until minor problems arose, such as they have taxis that wait at the hotel (contracted) that kept upping the price to go to the same location by the end of the stay it was almost double the first day. I mean the hotel is very cheap and its actually very nice. However, its incredible how poor the staff is. I had an employee harass me for over 7 hours begging me for money and the front desk manager/Luza did nothing. I was in so much fear for this man to enter my room I barricaded the door. Scary right? Well hotels.com was of course doing nothing and have done nothing. Finally they told the man to go home which he obliged. They asked me down to the front desk and offered a solution that allowed me, the manager, the assistant manager, and the man who harassed me to determine if he should be fired. What was crazy was they wanted me to decide. I replaced the mini fridge with wrong items and was harassed over $3 USD even after all of that. No refunds, discounts or anything were offered, asked, or received. The location is very nice the neighborhood is very safe. Im American and spoke barely any Spanish and felt more unsafe walking around New Orleans. MANY other hotels within blocks of the area stay there!!!!!!