Ratings based on 162 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Stayed there many times it's a great hotel from th

Posted 22-Jun-2017
Stayed there many times it's a great hotel and the staff was excellent
5 out of 5
Recommended
for Everyone
by A verified traveller from Freeport, Bahamas

Posted 19-May-2017
Never disappointed staying at this hotel. Can't wait to see the completed expansion!
Comment from Hotel Management
30-May-2017 by Hotel Dann, Hotel Management
Thank you for your trust and staying with us! Your opinion is very important for us, we're at your service. We hope to see you soon. Have a nice day.
4 out of 5
by Rafael

This traveller left a rating score only Posted 26-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great hotel, across from a mall.

Posted 07-Mar-2017
Pros: Everything.
Cons: Cannot think of anything
Location: The hotel is located across the Buenavista Mall, the best in the city with restaurants, shopping and anything yu ight need.
Experience was wonderful. Hotel is in great location. Friendly staff.
Comment from Hotel Management
13-Mar-2017 by Jessica B., Hotel Management
Thank you for your trust and staying with us! We're at your service. We hope to see you soon. Have a nice day.
4 out of 5
by Jerry

This traveller left a rating score only Posted 06-Mar-2017 on Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 21-Feb-2017
It was a huge room and it provided everything you may have forgotten at home. The views are not great from the room but the city is basically under construction. The breakfast had variety and was delicious as mostly every food in Colombia is.
Comment from Hotel Management
13-Mar-2017 by Jessica B., Hotel Management
Thank you for your trust and staying with us! We're at your service. We hope to see you soon. Have a nice day.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel and close to all activities

Posted 08-Feb-2017
Cons: Be more open minded at the 13 floor restaurant
Location: Good
Nice welcome experience at the front desk was fast and easy. Everything is good breakfast is amazing and assorted. The only thing that I see and had bad experience is at the 13 floor restaurant which I go together with my wife and friend and the won't let us eat or give service for dinner just that my friend and I had a short which was not a just simple short and for me that I come from touristic island and our economy depend almost from the tourist is absurd in don't let us get dinner. We have well know and big 5 star resort on the beach with high end restaurant and here they don't give any problem if a guest come and nice dinner in short and telling about casual short, all americans and european do this they lifestyle is to be comfortable and want to be pamper and here at this hotel they won't give this option and be open minded at the end the customer paid here. What I forgot to tell is that servers could stop us at the elevator and tell us about this matter and not taking us to the table and tell us that we cannot be serve due our dress very unprofessional.
Comment from Hotel Management
13-Mar-2017 by Jessica B., Hotel Management
Your experience is very important for us, thank you for your feedback. We will make sure to take it to consideration to improve our services. We hope to see you soon! Have a nice day.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Jan-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami. fl

Great Hotel Perfect Location!

Posted 25-Jan-2017
Great Rooms very confortable! Unfortunally there is a lot of contruction going on arround not great views as expected!!
Comment from Hotel Management
13-Mar-2017 by Jessica B., Hotel Management
Thank you for your trust and staying with us! We're at your service. We hope to see you soon. Have a nice day.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Good location, nice area in the city.9

Posted 16-Jan-2017
Staff friendly, breakfast well assorted. Room size comfortable, you can't bit price.