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Reviews of Nido del Condor Hotel & Spa

4.5 out of 5
Nido del Condor Hotel & Spa
Av. Bustillo Km. 6.9, San Carlos de Bariloche, Rio Negro

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 319 reviews" "
Rating 8 - Good. 96 out of 319 reviews" "
Rating 6 - Okay. 31 out of 319 reviews" "
Rating 4 - Poor. 6 out of 319 reviews" "
Rating 2 - Terrible. 5 out of 319 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with great views to the lake
Stayed 3 nights in Mar 2024
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 26 Mar 2024
Estimado Jaime, estamos orgullosos de estar a la altura de sus expectativas. Trabajamos día a día para mejorar nuestros servicios.Muchísimas gracias por su ameno comentario.Saludos cordiales,

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 1 Feb 2024
Agradecidos de su calificación estimado Richard. Lo esperamos nuevamente cuando desee.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 23 Dec 2023
buenos días, gracias por su puntuación.saludos cordiales.

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Ok. Room had limited lake view. A bit of nickel and diming. One night free fireplace use regardless of the number of nights stayed. Ran us down to our car for the 3 cent plastic key.
Stayed 3 nights in Nov 2023

10/10 Excellent

ARMANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, it made my stay at Bariloche wondering
Stayed 3 nights in Oct 2023
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 6 Nov 2023
Thank you for your review! We look forward to welcoming you again.Hotel Nido del Cóndor

10/10 Excellent

Ninfa

Stayed 4 nights in Oct 2023
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 6 Nov 2023
Dear MImfa,Thank you for your review! We look forward to welcoming you again.

10/10 Excellent

Yuman, La Canada Flintridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a beautiful part of the lake. Only 15 minutes by car or taxi to skiing. Restaurant served wonderful food. People were so nice. Hotel on a hill. So if you want the rooms with the best view, you will need to walk uphill. Staff very helpful to carry your luggage.
Stayed 3 nights in Aug 2023
Response from Reservations Area - Nido del Cóndor Hotel & Spa on 26 Sept 2023
Dear YUMAN, thank you very much for sharing your experience.Bests regads.

10/10 Excellent

Bernal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here! We took advantage of the spa and the restaurant, eating lunch and dinner on site once and spending time in the hot (warm) tub and getting massages. It was all really fantastic. Literally the only negative I can say is that spa facilities seem a bit worn down and like they need to be updated, particularly the hot tub that was not really hot.
Stayed 3 nights in Apr 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service
Slow check in,very slow front desk stuff

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in two different areas of the property. One had elevator access which greatly assisted us, the other didn't. This makes it very difficult for older, or disabled individuals

8/10 Good

Delis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Very good but issue with luggage. The hotel is cabana style and transporting luggage to cabana, one luggage’s wheels were damaged.
Stayed 1 night in Nov 2022

8/10 Good

Emilayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the best part is the view! It’s stunning! The staff is friendly and helpful, the room is pretty comfortable too, but the pool could be bigger, it’s a bit crowded, I wish the breakfast area was bigger and with more options of healthy food, and I wish they would offer late check in.

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and cozy, the place where the hotel is located is very nice, the hotel food is acceptable, the service in general is good, only that the room they gave us was very far from the reception and when we arrived they did not take us bags to the room and had to carry it up a steep incline.
Stayed 4 nights in May 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in general,
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
The hotel was excellent, the front desk service communicate with you via WhatsApp if you want and you can ask and order everything from there, from table reservations at restaurants to tour bookings and changes in your requests at the hotel. Specially Mario was super helpful and willing to solve immediately every matter that we put in his hands. Breakfast was good, it had a correct selection of salty and sweet stuff. I would have liked that the personnel would be more strict with people that weren’t wearing masks. Also several cups were cracked, it’s a bit of nitpicking but a 4atras hotel cannot miss these details. The room was amazing, very spacious and clean, the view to the lake was super good and the room service excellent, they were offering chromecast devices in case you wanted to stream smth to the tv. One down side was the fridge was empty, I would guess they would refill it with whatever you ask but would have been nice to have it filled already. Also, the fridge was making a terrible noise when starting so in the middle of the night it was a bit annoying.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Milagros Romero on 27 Feb 2020
Muchas gracias por su evaluación! Lo esperamos nuevamente en el hotel! Saludos cordiales

10/10 Excellent

John, Naples, Fl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because Orbitz never cancelled my reservation I had to pay for rooms I didn’t use. Orbitz told me and emailed me they cancelled the reservation but didn’t do it.
Stayed 2 nights in Feb 2020
Response from Sandra on 14 Apr 2020
Hi John, we really don´t have any information of what you´re telling us. You can always write to our Reservation Office and I am sure they will give you a quick response. Regards,

2/10 Terrible

Verified traveller

We cancelled our trip. You were to have cancelled our reservations but according to the hotel you never did
Stayed 1 night in Feb 2020
Response from Milagros Romero on 19 Feb 2020
Dear guest, we are sorry for your bad experience with your reservation. But also, let me remind you that if your reservation was non refundable, the policy is clear when it says that with this rate you cant make changes or cancellations. For situations that might consider cancellations, we offer rates with a policy of free cancellation. Rates that are non refundable, has a lower price, with this condition, this means that you cant have the benefit of a free cancellation rate, that has a higher price. We hope you can understand our policies of work. Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake room view, nice hotel garden. Not so good pillows
Stayed 2 nights in Jan 2020
Response from Milagros Romero on 15 Jan 2020
Thank you for your comment. We are glad to know you enjoyed your stay at the hotel. We will work to improve our service. Kind regards.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was worth every penny. It’s a sunken bedroom and you open your eyes in the morning and the first thing you see is the beautiful view. The breakfast was good and the dining room has that same beautiful view. The new manager is very good. She helped us with a couple of minor problems and after reading the couple of poor reviews, you can tell she’s fixing all of the problems.
Stayed 6 nights in Dec 2019
Response from Milagros Romero on 3 Jan 2020
Thank you for your review. Our staff works every day to make you feel like home. It is nice to know you had a great stay. Kind regards.

8/10 Good

Sumit, Austin, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the highest room on the property which gave us a fantastic view of Lake Nahuel Huapi. I suspect other rooms have somewhat of the same view but not quite the same as the room we were in. The downside was that the building we were in was a tough walk up from the office where the restaurant and the main office was. The breakfast was less than exciting but the staff was supremely supportive and helpful. A little modernization of the facilities would make this property a 5-star facility.
Stayed 3 nights in Dec 2019
Response from Milagros Romero on 3 Jan 2020
Dear Sumit, thank you for your comment. We are glad to know you enjoyed your stay at the hotel. We will work to improve our service. Kind regards.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
Beautiful view and lovely facility. Staff was incredibly helpful and kind. Challenging steps and incline to the place where our rooms were
Stayed 3 nights in Nov 2019
Response from Milagros Romero on 3 Jan 2020
Dear Linda, thank you for your review. We are glad We are glad to know you enjoyed your stay at our hotel. About the incline of the place, is because the hotel is built over a mountain, but we hope that didn't disturb you stay. Kind regards.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a wonderful location and is so well maintained. The staff is very friendly and helpful. My family and I really enjoyed our time here.
Stayed 3 nights in Nov 2019
Response from Milagros Romero on 3 Jan 2020
Thank you very much for your review. We are glad to know you enjoyed our beatiful views and appreciate for recognizing our staff and their dedication for service. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Joaquin Cordova on 19 Nov 2019
Thank you for your review!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Joaquin Cordova on 19 Nov 2019
Thank you for your review.

6/10 Okay

Antonio

Travelled with group
Liked: Cleanliness
asked for 2 selaret
Stayed 1 night in Nov 2019
Response from Joaquin Cordova on 19 Nov 2019
Dear Antonio, Your comment is not clear, but thank you anyway for your review.

10/10 Excellent

Luis J.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind staff, great costumer service, beautiful view
Stayed 2 nights in Nov 2019
Response from Joaquin Cordova on 19 Nov 2019
Dear Luis, Thank you very much for your review. We are glad to know you enjoyed our beatiful views and appreciate for recognizing our staff and their dedication for service. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location requires tranport, once Sube card sorted, no problemo. Large spacious rooms, great views.
Stayed 4 nights in Sep 2019
Response from Joaquin Cordova on 1 Oct 2019
Thank you for your review. As we are located in an excellent place with extraordinary views of the lake, we are a few kilometers away of the city center. As you properly said, you can use either the public transport with SUBE card or even ask for a taxi at reception desk and will be at the citiy center in just a few minutes. Regards

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service
The staff were very helpful and kind! The property is beautiful but a little dated as far as the pool/ spa area. The one time I used our whirlpool tub is leaked everywhere. They did come right away to fix it... didn’t use it again just in case it would happen again.
Stayed 8 nights in Sep 2019
Response from Joaquin Cordova on 10 Sept 2019
Thank you very much for your review. We apologize for the inconvenience with the whirlpool, it is not common and we assure it works properly again. We are glad to know that your stay was overall great. Kind regards.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía
Pasamos un tiempo maravilloso en el hotel, todos nos ayudaron mucho desde pedir taxis , cómo información, en especial Lorena que me empacaba el desayuno de mi esposo.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Joaquin Cordova on 27 Jun 2019
Thank you very much for your review. We hope you enjoyed our beautiful Hotel and the amazings lake views. Regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with an amazing lake view. Nicolas in reception went above and beyond to schedule our last minute tour and spa appointments. The breakfast was good and the staff was always willing to accommodate your requests. Awesome service, thank you!
Stayed 2 nights in Jun 2019
Response from Joaquin Cordova on 21 Jun 2019
Thank you for your review. We are glad to know our staff made you feel like home, and that you enjoyed our beautiful rooms with amazing views of the Nahuel Huapi Lake. Kind regards!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Joaquin Cordova on 18 Jun 2019
Thank you for your review and for choosing Nido del Condor Hotel & Spa for your stay in Bariloche.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Joaquin Cordova on 24 Apr 2019
Dear Giovanni, Thank you very much for your review! We hope you had a great time during your stay! Regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the staff are amazizing. Very helpfull and kind.
Stayed 3 nights in Apr 2019
Response from Joaquin Cordova on 12 Apr 2019
Dear Richard, Thank you very much for your review. We are glad to know you enjoyed our amazing views and that our staff made you feel like home! Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Joaquin Cordova on 4 Apr 2019
Thank you for your review. We hope you enjoyed your stay at our Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Joaquin Cordova on 1 Apr 2019
Thank you for your review! We hope you had a nice stay at our hotel

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, gorgeous views
Welcome was very personal - presented with an orange juice and taken to our room. The room was up the top of a steep hill with beautiful views over the lake. The staff were very friendly and willing to help with anything. The kitchen equipment was very light on with only one pot.
Stayed 6 nights in Mar 2019
Response from Joaquin Cordova on 12 Mar 2019
Dear Glenda, Thank you for your review. We are glad to know you enjoyed the beautiful views our hotel offers, and that our team made you feel like home. We will keep in mind your observation about the kitchenette. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the lake. Extremely helpful staff. Very nice room.
Stayed 2 nights in Feb 2019
Response from Joaquin Cordova on 26 Feb 2019
Thank you for staying with us! We are glad to know you had a great stay. Regards

8/10 Good

Maria, Morehead City, NC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had a wonderful view. Breakfast was pretty good. You must have a car if you want to see Bariloche, the hotel is quite far from downtown and taxis were a little expensive.
Stayed 3 nights in Feb 2019
Response from Joaquin Cordova on 26 Feb 2019
Dear Maria, Thank you very much for your review. We hope you had a wonderful time at our hotel. Regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Joaquin Cordova on 18 Feb 2019
Dear Ryan, thank you for your review. We hope you enjoyed your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with Charm and Character
It is a beautiful hotel and spa! We were there for a very short time (one night) and did not take full advantage of their amenities. The service was great and they provided a delicious breakfast. It is a little ways away from city center (not walkable).
Stayed 1 night in Feb 2019
Response from Joaquin Cordova on 15 Feb 2019
Thank you very much for your review. We look forward to receiveing you in the future and hope you can stay more nights to enjoy our Hotel. Regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good staff and excellent breakfast Vvvvvvvvvbbbbbbbb
Stayed 3 nights in Feb 2019
Response from Joaquin Cordova on 11 Feb 2019
Thank you for your review. We are glad to know you enjoyed your stay at our hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Property needs air conditioning and improve room cleanliness
Stayed 3 nights in Jan 2019
Response from Joaquin Cordova on 21 Jan 2019
We are sorry for your experience. We are installing air conditioners, but as it is high season now, it can take longer than we expect, as we have lots of reservations. Regarding cleanliness, we will take notes and make sure it is all in perfect conditions.

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from Joaquin Cordova on 21 Jan 2019
Thank you for your review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
This is a fantastic hotel—stay here! Beautiful and comfortable room with fireplace and great lake view. The room was super! The setting lovely. The breakfast excellent. The staff were wonderful. I was solo on a bicycle ride around the world but this would be great place for romance! Stay here!
Stayed 1 night in Jan 2019
Response from Joaquin Cordova on 17 Jan 2019
Dear Michael, Thank you for choosing us on your wonderful bicycle ride around the world during your visit to Bariloche! We are glad to know you enjoyed your stay! We wish you the best on your trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, i really enjoyed my stay here. it's 10 min bus ride from the city. nice views as well
Stayed 4 nights in Dec 2018
Response from Joaquin Cordova on 9 Jan 2019
Thank you very much for your review! We are glad to know you had a great stay at our hotel! We look forward to receiveng you again in the future.