Ratings based on 857 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Excellent hotel would highly recommend

Posted 12-Sep-2017
Stayed here for six nights in September. Gorgeous room, I got an update when the staff realised it was my birthday. On the day I was sent a birthday cake and card. Hotel is in a great location on the beach. Pools are lovely, food excellent and gym is massive! Will definitely be back
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Sep-2017
The room was beautiful and the view of Mediterranean great!
5 out of 5
Recommended
for Everyone
by A verified traveller from cheshire england

Great hotel

Posted 09-Sep-2017
Pros: There really wasn't anything we did not like & if you wanted the beach it was spot on.
Location: Perfect for the beach and water sports. A it far from the city centre though a good 30minutes walk or about 10 euro in a taxi
Hotel was great,views from room just spot on watched the boats coming and going for ages. Staff were very attentive and could not do enough to help.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Absolutely perfext

Posted 04-Sep-2017
Everything about this stay was incredible. The whole team went above and beyond in making my 30th so special, with a room upgrade and drinks and even a cake! I also had a treatment at the spa which made me feel amazing. The only downside was that I was advised to wear swimwear in the spa, only to walk in to two undressed men, which made me feel very uncomfortable and walk out after a few minutes. I only wish I could have stayed another night!
1 out of 5
by A verified traveller from London

Rude confrontational aggressive intimidating staff

Posted 28-Aug-2017
There was a rude, aggressive and intimidating staff member called "Arienda" that would not let me and my 2 children (7 and 8) into the lift (held the doors shut by force) - as she thought we were trying to get into the club "ECLIPSE" on the 25th floor. She actually held the lift doors opened and ordered myself and my children out of the lift. My kids were scared. I was very upset and embarrassed. It was clear she was provoking a response and thought that my world revolved around her club "Eclipse". I got out of the lift and took another lift to my room on the eighth floor. This dampened my enjoyment and experience at the hotel. I won't be going their again and I would not recommend it to anyone else. Also, a drink of Fanta is 550 euros and when I bought a coke and a Fanta by the poolside (full of people-watching posers and wanna bees... as opposed to people wanting to have fun) the bar staff bought the drinks in a glass full of ice... it was clear that they only emptied 50% of the contents of the bottle behind the bar - into the glass. I had to tell the bar staff off - and to next time open the bottle in my presence and pour the contents into the glass in front of me.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best Hotel in Barcelona

Posted 25-Aug-2017
Excellent Location, Incredible Views to the sea , Excellent Service, Excellent Delicious Hotel restaurants, Incredible Design and Decoration
1 out of 5
by A verified traveller

Terrible service and customer loyalty

Posted 25-Aug-2017
Terrible service and no loyalty to its customers -would not provide a refund even due to extenuating circumstances will never stay with the W again
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Awesome hotel

Posted 23-Aug-2017
My daughter and I absolutely loved the time we spent at the W Hotel in Barcelona. Lots of amenities, restautants, nightclub and the room with a view of the harbor was to die for. We wish we had a longer stay but we will definitely return.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Beautiful hotel best views

Posted 23-Aug-2017
Check in time is 3pm. We arrived at 4pm and our room was not ready for us however we was treated to 2 complimentary drinks. Room was ready at 5.30pm
5 out of 5
Recommended
for Everyone
by A verified traveller from yorba linda ca

Beautiful location

Posted 23-Aug-2017
Hotel is located at the best part of Barcelona right in front of the beach with excellent ocean and city view I love it will be back