Ratings based on 809 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from OC CA

In the Water

Posted 18-Jul-2017
The only beachside hotel you want to request City View.
5 out of 5
Recommended
for Everyone
by A verified traveller from w

Amazing

Posted 17-Jul-2017
Best time and amazing hotel Amazing place Must see have a wonderful time Can't fault it 😁
4 out of 5
by A verified traveller from Luton

Good Hotel, however missing the little touches

Posted 08-Jul-2017
Pros: >In review
Cons: It would have gone a long way to greet you on arrival with a complimentary cool drink and provide a welcome gift in the room
Location: >Beach >Restaurants / Bars >Eclipse Club (in hotel)
They have some great aspects, however my partner and I have been to a few top hotels and we feel this one is missing some of the small touches, which makes it exceptional. 1. Staff are generally very friendly and willing to help 2. Great views of Barcelona 3. Access to Rooftop club and events hotel are holding included with stay, and these events are worth going to. 4. Room in general is very good, Shower is amazing, there is a proper Iron and board, Nespresso machine Bad 1. One big issue we had was on our visit to the pool area, we ordered drinks, we were waiting 1hr, (you do have to pay for these), the staff member that took our order, avoided us and didn't even reassure us. We asked another member, and they just said it was coming, these drinks never arrived, in the end we gave up, had to leave our sunbeds and go to another pool area, and order by the bar. After we ordered, they advised us that the pool area is closing and we would have to go to another location, this was at 4.50pm, I have never seen a pool area close this early. 2. Another Issue on this visit, there was a lot of rubbish in the area we were sitting in the pool area, it took them almost 30mins to clear and we had to ask twice for this, not something I expect in a lesser hotel let alone one as expensive as this. 3. After check out, they advised we could still use the facilities, however you have to hand in the key cards that get you around, there was no explanation, on how to access anything afterwards
5 out of 5
Recommended
for Everyone
by A verified traveller

Anniversary weekend away!

Posted 04-Jul-2017
Pros: Everything I don't think you could find anything bad to say about the hotel, staff were all very polite and helpful.
Location: The location is perfect right on the beach front with restaurants below and a few bars.
The W hotel is beautiful, modern and a perfect location it is directly on the beach so perfect We stayed in a fabulous room and although all the rooms are beautiful ours looked out onto the beach so the view was something else.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, too few staff for guests

Posted 03-Jul-2017
Stayed before and had 5* service...pool staff being very responsive to needs etc. This time service was exceptionally slow-sometimes orders were even forgotten, sunbeds were also reserved for hours at a time by guests who were clearly having a morning out before returning. Having stayed in 4/5* hotels globally, W Barcelona is particular lacking in service (I've since learnt it's been taken over by Marriott since our stay last year), however location is incomparable and the views unlike any other
2 out of 5
by A verified traveller

Overrated hotel

Posted 03-Jul-2017
Pros: View from the hotel room
Cons: Train the staff!
This hotel is totally overrated. The staff are awful and the service is non existent for a hotel of a 5 star rating. The room was nice with a lovely view, but that's about it. I wouldn't waste your money.
2 out of 5
by A verified traveller

Doesn't really know where it sits party / family

Posted 24-Jun-2017
Ok but wouldn't go back aukward to get to couldn't gets taxi
4 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Stunning views from the 23rd floor

Posted 05-Jun-2017
Pros: Huge shower, extremely comfortable bed, fantastic "whatever whenever" concierge staff
Cons: Housekeeping
Location: Superb beach, cafes and restaurants within walking distance
The view from our room was beautiful, mainly Mediterranean but part of the harbour as well. Watched the cruise ships and superyachts going in & out.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic hotel

Posted 01-Jun-2017
The club on the 26th floor was the best part of the trip!
4 out of 5
Recommended
for Everyone
by A verified traveller

would do it again.

Posted 28-May-2017
nice hotel. excellent location. a bit worn out. average+ standard.