The property is at a great location (walking distance to La Rambla) with ton on restaurants, shopping and dining options nearby. The staff is very friendly and responsive. Unfortunately, the room which looked great when we entered fell short in basic capabilities such as HVAC, Electrical system, room screens etc. Our room for 5 people was super hot and there was no way to cool it down other than leaving the window open through the nut which was noisy and uncomfortable. The staff member on duty did try to locate a fan, but was unsuccessful. The electrical outlet tripped and we couldn't charge our phones through the night before our big trip next day. The bathroom door is also transparent which doesn't work well if you are traveling with friends in a group of 5. I recommend that you focus on the essentials (HVAC, electric outlets, door screens etc). Without that your wonderful room with hot tub, beautiful wall decors, bunk beds for kids and bath accessories will be a let down.