Here's a response to address the various points raised in the feedback:Dear Hollie,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that overall you had a very good experience and enjoyed the great views from our rooftop area. We're also pleased that you found our hotel's location convenient, with easy access to many tourist attractions and the metro right outside the door.We sincerely apologize for any inconvenience caused by the closure of our pool due to the water shortage in the city. Regarding the noise disturbances you experienced, we apologize for any disruption to your sleep caused by other guests. We strive to maintain a peaceful environment for all our guests and will address this issue with our team to ensure that appropriate measures are taken to minimize noise disturbances in the future.We truly appreciate your understanding and your detailed feedback, as it helps us improve our services and guest experiences. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

Dear Claudia,Thank you for sharing your experience. We apologize for the inconvenience with the blocked sink in your room. We'll take immediate steps to address it. We hope to welcome you back and provide an improved experience.Kind regards

Dear Walid,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our great location and that our staff members made your stay truly special with their genuine and professional service.We're glad to know that you appreciated the coffee machine in the lobby. It's always nice to have convenient amenities like that available for our guests.We hope to have the pleasure of welcoming you back soon for another wonderful stay!Kind regards

Dear BrendaThank you for your feedback! We're delighted to hear that you found our property conveniently located for shopping and within walking distance to nearby attractions. Ensuring our guests have a seamless and enjoyable experience is our priority, and we're glad to know that our location met your needs.We hope to have the pleasure of welcoming you back in the future for another convenient stay.Kind regards

Dear Ali,Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic long weekend stay at our hotel.It's great to know that our convenient location, with the main Metro stop right outside, made exploring Barcelona's attractions easy for you. We appreciate your understanding regarding the temporary closure of our rooftop pool due to the recent drought in Catalonia.We're delighted that you found our rooms clean and our facilities satisfactory. Our team works hard to ensure that our guests have a comfortable and enjoyable experience, so we're pleased to hear that you appreciated their friendliness and professionalism.Thank you for recommending us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Dear Mervyn,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our hotel's good location, helpful staff, and lovely breakfast.We apologize for any inconvenience caused by noise from the main road during the night. Your comfort is important to us, and we will take your feedback into consideration to ensure that future stays are more peaceful.We appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay.Kind regards

Dear Roberto,Thank you for letting us know! If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your experience with us is always excellent.Kind regards

Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the lack of natural light in your room. Next time we will assign you a exterior one. Kin regards

Dear Chanel,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel property modern, clean, and quiet, and that our staff were friendly and helpful throughout your stay. Your kind words mean a lot to us, and we're thrilled to know that you would choose to stay with us again in the future. We look forward to welcoming you back for another wonderful stay! If you need any assistance or have any questions in the meantime, please don't hesitate to reach out.Kind regards

Dear Theresa,Thank you for your feedback! We're delighted to hear that you found our hotel to be a great value for money and that our location provided easy access to tourist attractions. Ensuring our guests have a convenient and enjoyable experience is always our priority, and we're pleased to know that we met your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back for another great stay in the future!Kind regards

hank you for sharing your feedback with us. We're glad to hear that you found our hotel to be in a good area, with convenient access to the metro station and the Ramblas within walking distance. We're also pleased that you were satisfied with the size of your room.We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Ensuring a reliable internet connection is important to us, and we will address this issue to improve our service for future guests.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.Kind regards

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.Best regards

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.Kind regards

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.Kind regards

Dear Conor, Thank you so much for taking the time to share your positive feedback. We are happy to hear that you had an excellent experience with us! Best regards, Alba

Thank you for rating your stay at the Barcelona Universal Hotel. We hope to see you again on your next visit to Barcelona.Warm regards

Dear Julius, Thank you for your positive review and kind words! We look forward to seeing you soon. Best regards, Hotel Barcelona Universal Tema

Dear Boran, We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. We take note of this situation in order to improve the assistance to our customers. Best regards, Hotel Barcelona Universal Team

Dear Jayke, Thank you very much for your positive review and kind words about the hotel, location and our staff. We are always happy to hel you. Best regards, Hotel Barcelona Universal Team

Thank you Samantha for your lovely feedback.Looking foward welcoming you back.Kind Regards,Mercedes

Thank you Jozef for your review.I do hope to welcome you back soon.Kind Regards

Dear Regina,Thank you very much for your amazing feedback.Kind Regards,

Dear Mohammed,Thank you very much for your feedback.I do hope to have the chance to welcoming you back soon.Lind Regards,

Dear German,Thank you very much for your lovely feedback.I do hope to have the chance to welcome you back soon.Kind Regard,

Dear Yasnay,Thank you very much for your great feedback!Looking forward welcoming yo back soon.Kind Regards,

Dear Dana,Thank you very much for your lovely words.I am glad you enjoyed your stay, services and location.I do hope to have the oportunity to welcome you back on a near future.Warm Regards,

Dear SubramanianThank you for your positive feedback!Best regards, Hotel Barcelona Universal Team

Dear Abigail,Thank you very much for your lovely review and beautiful comments abour the Hotels staff.I do hope to have the chance to welcoming you back.Kind Regards,