- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quite unpleasant being told that my email through hotels.com regarding the update of occupant was 'nothing to do with the hotel'. But he honored the condition i was expecting, so it was ok in the end. It was just handled very unprofessionally. Over all the staff at the front desk gives off quite stern atmosphere instead of warm and welcoming feel. On the other hand, the bar staff was absolutely excellent! My husband went to free wine tasting event there, and he had a fantastic time.