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Reviews of H10 Universitat Hotel

4 out of 5
H10 Universitat Hotel
Ronda Universitat, 21, Barcelona

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1003 reviews" "
Rating 8 - Good. 400 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco Antonio Jimenez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy and well located hotel. Decoration gives a special and unique touch to the property. Personnel is very attentive.
Stayed 3 nights in Mar 2024
Response from H10 Universitat**** on 11 Apr 2024
Apreciado Sr. Jiménez,Le agradecemos habernos escogido para su visita en Barcelona, también por su tiempo y su gran puntuación.Esperamos recibirlo muy pronto.Cordialmente,

8/10 Good

DONG HYUK, Chagrin Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from H10 Universitat**** on 18 Mar 2024
Dear ,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards, H10 Universitat****

10/10 Excellent

Shlomo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from H10 Universitat**** on 31 Jan 2024
We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon. H10 Universitat****"

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 4 nights in Nov 2023
Response from H10 Universitat**** on 28 Nov 2023
Dear John,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here was great!
Stayed 1 night in Nov 2023
Response from H10 Universitat**** on 27 Nov 2023
Dear Nikolas,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards, H10 Universitat****

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and location
Stayed 3 nights in Nov 2023
Response from H10 Universitat**** on 23 Nov 2023
We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon.

8/10 Good

wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel stay was great. You might like to improve the breakfasts as there is no rotation at all - same food daily. I saw there were alot of Asian guests which is great but nothing tailor to our taste bud
Stayed 2 nights in Nov 2023
Response from H10 Universitat**** on 22 Nov 2023
We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services.

10/10 Excellent

TANAISHA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2023
Response from H10 Universitat**** on 2 Nov 2023
Dear Ms. Tanaisha,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Janice, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not hesitate to stay at this property again, very convenient, staff was wonderful and rooms were spacious.
Stayed 2 nights in Oct 2023
Response from H10 Universitat**** on 24 Oct 2023
Dear Mrs.JaniceWe would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was tiny. Clean but small.
Stayed 2 nights in Sep 2023
Response from H10 Universitat**** on 28 Oct 2023
Dear Diana,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards, H10 Universitat****

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from H10 Universitat**** on 14 Oct 2023
We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from H10 Universitat**** on 30 Oct 2023
Dear Linda,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from H10 Universitat**** on 10 Oct 2023
We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was very friendly and helpful. Would definitely recommend.
Stayed 1 night in Sep 2023
Response from H10 Universitat**** on 28 Sept 2023
Dear Olga. Our hotel aims to provide a truly unique experience, and we feel thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 Good

Dario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convient for shopping, eating, etc.
Stayed 2 nights in Sep 2023
Response from H10 Universitat**** on 12 Sept 2023
Dear Mr. Dario, We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon. Best regards, H10 Universitat****

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great location.
Stayed 2 nights in Sep 2023
Response from H10 Universitat**** on 13 Sept 2023
Dear Patricia,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards, H10 Universitat****

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place. Minutes from major attractions.
Stayed 2 nights in Sep 2023
Response from H10 Universitat**** on 12 Sept 2023
Dear Mr. Tony,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,"Dear ,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

8/10 Good

Lubica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from H10 Univeristat Hotel on 12 Sept 2023
Dear Lubica,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon. Best regards, H10 Universitat****"

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from H10 Univeristat Hotel on 12 Sept 2023
Dear Brenda,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are really looking forward to welcome you again soon, H10 Universitat Hotel.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the H10 many times and it's the perfect base for a stay in the wonderful city of Barcelona. Great base, stylish hotel and helpful staff and a lovely roof bar for cocktails with views over the city. We'll be back soon!
Stayed 4 nights in Sep 2023
Response from H10 Univeristat on 9 Sept 2023
Dear Grant, We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards, H10 Universitat****"

4/10 Poor

Julio

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from H10 Universitat**** on 23 Jul 2023
Dear Julio, We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time. Thank you for taking the time to rate your latest stay with us. We believe that every feedback helps us improve as we constantly seek to enhance and provide the best services to our valued guests. We therefore kindly ask you to provide us with some information about what happened during your stay in order to better understand the situation and act accordingly.We are really looking forward to welcome you again soon. Best regards,

10/10 Excellent

albee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms
Stayed 2 nights in Jul 2023
Response from H10 Universitat**** on 23 Jul 2023
Dear Albee,First of all, we would like to thank you for expressing your opinion, as we believe that every comment helps us improve our services. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We are really looking forward to welcome you again soon.

10/10 Excellent

Mayra

Travelled with family
Beautiful hotel, excellent service. Would stay again and recommend it to family and friends
Stayed 1 night in Jul 2023
Response from H10 Universitat**** on 23 Jul 2023
Dear Mayra,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. Our hotel aims to provide a truly unique experience, and we feel thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Mariam, Van nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean good breakfast and amazing costumer service I would like to thank to all the workers at reception
Stayed 4 nights in Jul 2023
Response from H10 Universitat**** on 11 Jul 2023
Dear Ms. Mariam,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. Thank you very much for noticing the treatment received from the staff during your stay, we are very pleased to know that you have enjoyed your room and the rest of the facilities. Our hotel aims to provide a truly unique experience, and we feel thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great customer service
Stayed 1 night in Jun 2023
Response from H10 Universitat**** on 2 Jul 2023
Dear Mrs. Mary,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. Thank you very much for noticing the treatment received from the staff during your stay.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are really looking forward to welcome you again soon. H10 Universitat****

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, awesome, friendly, knowledgeable staff, spacious room, very clean. Laura at front desk assisted us with taxi, park tickets, restaurant recommendations, extremely helpful and hospitable.
Stayed 2 nights in May 2023
Response from H10 Universitat**** on 31 May 2023
Dear Ms. Teresa,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. Thank you very much for noticing the treatment received from the staff during your stay, we are very pleased to know that you have enjoyed your room and the rest of the facilities. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.We are really looking forward to welcome you again soon.

10/10 Excellent

Eliran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in a great hotel
Except the fact that one elevator was not working during the day, due to some maintenance issues of the hotel, everything was amazing. The service was excellent, the rooms were clean and spacious, the breakfast was great and the location of the hotel is just perfect. We will definitely come back again.
Stayed 4 nights in May 2023
Response from H10 Universitat**** on 23 May 2023
Dear Mr. Eliran,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. Thank you very much for noticing the treatment received from the staff during your stay, we are very pleased to know that you have enjoyed your room and the rest of the facilities. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer.Again, thank you for taking the time to review our H10 Universitat Hotel.We hope to see you back soon.

8/10 Good

Jerry

Stayed 2 nights in May 2023
Response from H10 Universitat**** on 11 Jun 2023
Dear Mr. Jerry,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

8/10 Good

Agnieszka

Travelled with partner
Liked: Staff & service
Great location, service at breakfast excellent
Stayed 2 nights in Jan 2023
Response from H10 Universitat**** on 15 Feb 2023
Dear guest,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, easy to find - close to bus stops and tourists attractions
Stayed 1 night in Jan 2023
Response from H10 Universitat**** on 8 Jan 2023
Good morning,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2022
Response from H10 Universitat**** on 28 Dec 2022
Good morning,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from H10 Universitat**** on 21 Oct 2022
Good afternoon,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon. Best regards,

10/10 Excellent

Antoinette

Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location - we stayed only 1 night so we booked the small room
Stayed 1 night in Sep 2022
Response from H10 Universitat**** on 14 Sept 2022
Good afternoon,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay. Near many attractions, great restaurants and Las Rambla. Service was amazing. Great staff who were very helpful. Thank you to everyone there!
Stayed 1 night in Sep 2022
Response from H10 Universitat**** on 13 Sept 2022
Good afternoon,Thank you for choosing our H10 Universitat Hotel for your most recent stay in Barcelona, also for leaving us such a wonderful review. We love to read about your experience, so that we can use this valuable feedback to deliver an even better experience next time.

10/10 Excellent

David

Stayed 1 night in Sep 2022
Response from H10 Universitat**** on 13 Sept 2022
Good afternoon,We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings.We are really looking forward to welcome you again soon.Best regards,

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Room was MUCH smaller than picture on site suggests. Really only suitable for one person for one night. The bar downstairs was unmanned, even though we were awarded a 'free drink'? Rooftop bar was decent, if small.
Stayed 1 night in Aug 2022
Response from H10 Universitat**** on 19 Aug 2022
Good afternoon,We thank you for choosing our H10 Universitat Hotel for your visit in Barcelona, and also for your time and comments that are essential for the constant improvement of our hotel as we strive daily to give you the best attention and services. It deeply saddens us to read that we fell short of your expectations during your most recent stay with us. We would like, however, to inform you that the size of the rooms is specified on every website to avoid misunderstandings. Again, thank you for taking the time to review our H10 Universitat Hotel. We hope to see you back soon.

10/10 Excellent

John

Stayed 1 night in Jun 2022

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at this hotel were lovely - both at reception and in the bar. However our room was truly awful and way below the standard that I have come to expect from H10. It was really tiny. The sink was in the room, almost blocking access to the wardrobe, and the shower and toilet were in a glass block next to the bed, allowing for no privacy. Some parts of the room description were not accurate at all. The courtyard view was not a courtyard in any true sense and the view was horrendous meaning that curtains needed to be kept closed. The standard Rituals toiletries that we have enjoyed in every other H10 hotel we have stayed in had been replaced by a generic brand and really should not be described as “designer”. This was our last couple of nights in Barcelona and we were out of the room for nearly all of the time. if we had been staying for longer we would not have been willing to stay in this room. We have previously stayed at many other H10’s in the city - including the Cubik, The Montana, Catalunya, and the Madison, and many H10’s elsewhere in Spain. This hotel (or at least our room) does a complete did-service to the brand.
Stayed 2 nights in Apr 2022
Response from Reservas on 21 Jun 2022
Dear Christopher, First of all sorry for our late reply. Thank you very much for sharing your opinion about your stay with us. We are sorry to know you did not have a pleasant stay with us. We will keep in mind your comments in order to keep improving. We will do our best to give you a pleasant stay with us next time. Best regards, H10 Universitat Hotel.

10/10 Excellent

Takuya

Stayed 3 nights in Apr 2022
Response from Reservas on 19 Apr 2022
Dear Guest, thank you very much for sharing your opinion about your stay with us, we are glad to know you had a good experience. It is really important for us to have feedbacks as they help us improving day by day. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat Hotel.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
The services and cleanliness was at high standard and decor is lovely. The room was smaller than expected but we only stayed for one night, and it was sufficient for the price paid. Very central location. The only negative feedback was the room hairdryer didn't work and the replacement hairdryer was awful. I would highly recommend to invest in better electronic as although it seems a small detail, it's extremely inconvenient when not working.
Stayed 1 night in Feb 2022
Response from Reservas on 9 Mar 2022
Dear Ms Hannah, we would like to thank you for sharing your opinion about your stay with us. Your comments are really important for us as they help us improving constantly. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat

10/10 Excellent

Nadiya

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Nadiya

Stayed 1 night in Feb 2022

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, food and location fabulous
Fantastic water pressure and temperature in shower, terrific buffet breakfast, great location in center of Barcelona
Stayed 1 night in Nov 2021
Response from Reservas on 22 Nov 2021
Dear Elissa, thank you very much for sharing your opinion about your stay with us, we are glad to know you had a good experience. It is really important for us to have feedbacks as they help us improving day by day. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat Hotel.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona is a great city!
Room was very nice and clean. Balcony rooms are right on the busy street so noisy. Nice breakfast room.
Stayed 3 nights in Oct 2021
Response from Reservas on 29 Oct 2021
Dear Ms. Elizabeth, we would like to thank you for sharing your opinion about your stay with us. Your comments are really important for us as they help us improving constantly. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat Staff

6/10 Okay

Jorge

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from Reservas on 4 Oct 2021
Dear Guest, we would like to thank you for sharing your opinion about your stay with us. Your comments are really important for us as they help us improving constantly. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room small but very comfortable. Certainly I will book again on next Barca trip.
Stayed 1 night in Jul 2021
Response from H10 Universitat on 20 Jul 2021
Dear Mr Robert, thank you very much for sharing your opinion about your stay with us, it is really important for us to have feedbacks as they help us improving day by day. We look forward to seeing you next time! Thank you very much :)

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room size is very small and old. isolation is poor. it seems like a 2 start hotel .
Stayed 4 nights in Feb 2020
Response from H10 Universitat on 11 Mar 2020
Dear Guest, Thank you very much for sharing your opinion about your stay with us. We are sorry to know you did not have a pleasant stay with us. We will keep in mind your comments in order to keep improving. We will do our best to give you a pleasant stay with us next time. Best regards, H10 Universitat Hotel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel and location, clean, friendly, lovely
Stayed 7 nights in Jan 2020
Response from Celia Fernández on 15 Feb 2020
Good evening, We would like to thank you for choosing our hotel for your visit in Barcelona, and also for your time and great ratings. We are really looking forward to welcome you again soon. Best regards," -H10 Universitat Hotel

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and wonderful staff
The location was absolutely perfect! Close to las ramblas, but not too close and we were able to walk to all the major attractions and the hotel is a block away from where you get the airport bus! The front desk was very helpful when we checked in and were available to answer any questions throughout our stay. The room was extremely clean and was kept clean throughout our stay. When I go back to Barcelona I will definitely be staying here again!
Stayed 3 nights in Feb 2020
Response from recepcion on 12 Feb 2020
Dear Ms Susan, thank you very much for sharing your opinion about your stay with us, we are glad to know you had a good experience. It is really important for us to have feedbacks as they help us improving day by day. We look forward to seeing you next time! Thank you very much. Best regards, H10 Universitat Hotel.