Ratings based on 303 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Auckland, New Zealand

Beautiful Hotel with fabulous staff & facilities

Posted 27-Sep-2016
Pros: Everything!
Definitely a 5*+ experience - I was attending the World Cup Jumping Final at the Real Club de Polo de Barcelona which is just next door. Also easy access from the Airport to the Metro Stop just 200m from the hotel. Fabulous Fitness Club (very important for me) and leisure pools. There is refurbishment in progress but it did not hinder my stay at all - I was in one of the newly refurbished rooms which was beautiful. Totally recommend this property.
Comment from Hotel Management
29-Sep-2016 by Guest Services, Hotel Management
Dear Libby, Thank you for such a wonderful review, we are so pleased you enjoyed both your stay with us and the event at our neighbouring Polo Club. We look forward to welcoming you back on your next visit to Barcelona. Best wishes, Guest Services
4out of 5
by A verified traveller

Nice hotel, but out of town!

Posted 18-Sep-2016
Very nice hotel, the only thing that lets it down is the price of the food and drink which is ridiculously expensive. It would be nice if they had tea and coffee facilities in the room too. The hotel is a fair distance from any shops and restaurants, so be prepared to get the tube into central Barcelona when you need these. Despite this, we would happily stay again and recommend this hotel.
Comment from Hotel Management
19-Sep-2016 by Guest Services, Hotel Management
Dear Sir/Madam, Thank you for taking the time to share your kind comments and recommendation. We are delighted to inform you that we are currently in the process of a great renovation project which sees both rooms and facilities being updated, in our new rooms there will feature new tea and coffee making facilities. The metro is just a short walk from the hotel which can connect you with all of Barcelona, and restaurants and bars can be found just a couple of stops away. We look forward to welcoming you back on your next visit to Barcelona. Kind regards, Guest Services
5out of 5
by A verified traveller from Gloucester

Luxury hotel near nou camp

Posted 18-Sep-2016
Sons 21st birthday spent in barcelona staying at the fairmont. Sparkling wine and cake delivered to our room on his birthday. Great thought and appreciated after a long day of sightseeing. Efficient staff also. Thank you for a memorable stay.
Comment from Hotel Management
19-Sep-2016 by Guest Services, Hotel Management
Dear Karen, Thank you for your wonderful review. We are so pleased your son had a fantastic birthday with us, we are glad we could make it special. We look forward to welcoming you back to the hotel on your next visit to Barcelona. With best regards, Guest Services
4out of 5
by A verified traveller from Tenorio

Cobfirtavel e bem localizado

Posted 16-Sep-2016
Um esoeriencia muito agradavel,elegante e confirravel
Comment from Hotel Management
19-Sep-2016 by Guest Services, Hotel Management
Dear Eraldo, Thank you for your kind review, we are delighted you enjoyed your stay. We hope to see you again soon. Best wishes, Guest Services
5out of 5
by A verified traveller from Nassau, Bahamas

It was a nice stay.

Posted 14-Sep-2016
Pros: Clean and Beautiful
They are a little further from the main part of the city than other hotels so it depends on how much walking you would prefer or if you like being closer to sights and town center.
Comment from Hotel Management
14-Sep-2016 by Guest Services, Hotel Management
Dear Adam, Thank you for your wonderful review. We are delighted you enjoyed your stay with us. Please allow us to highlight that there is a quick and easy to use metro system with a stop just 5 minutes walk from the hotel, which can connect you with all of Barcelona. We hope to see you again very soon. Best wishes, Guest Services
5out of 5
by A verified traveller

Upscale property

Posted 13-Sep-2016
The hotel is beautiful The are renovating the rooms Make sure to get one on even numbers side which has a view of the Camp Nou , Barcelona FC stadium the only downside is that it is 20 min by subway to downtown but if you look for confort snd relaxation after budy days, this is the place to stay Bianca, Adrian and Montse at front desk are great as well as Ismael at the bar
Comment from Hotel Management
14-Sep-2016 by Guest Services, Hotel Management
Dear Rodrigo, Thank you for your wonderful review, we are delighted you had a fantastic stay. We will pass on your kind comments to Blanca, Adrian, Montse and Ismael, they will be so pleased to hear them. We hope to see you again soon. Best regards, Guest Services
4out of 5
by A verified traveller from Roma

Posted 13-Sep-2016
Pros: Colazione eccezionale; palestra molto attrezzata e piscina di facile e comodo accesso. Stanze molto ampie
A fronte di un problema molto serio che ho avuto a causa di un esclusivo disservizio dell'hotel, ho ricevuto una assistenza del tutto sommaria e parziale. Mi sarei aspettato tutt'altra disponibilità ed attenzione da parte di un Hotel che fa parte di una delle più importanti società alberghiere del mondo... Inoltre, la hall molto ampia diffonde sino alle stanze i rumori ed i suoni delle persone che si trattengono sino a notte inoltrata
Comment from Hotel Management
14-Sep-2016 by Guest Services, Hotel Management
Dear Marco, Thank you for sharing your feedback, we appreciate your comments. We are glad to know that you enjoyed our breakfast and facilities however we regret to hear of the problems you experienced, please accept our apologies for the shortcomings that you had during your stay. As we do not know the full details of your incident, unfortunately we are unable to comment further. We hope your issues were resolved during your stay. Best regards, Guest Services
5out of 5
by A verified traveller from new york, ny

Posted 29-Aug-2016
Our room was brand new and gorgeous. The lobby is stunning. Really nice pool and restaurant on premises. Nicest hotel we stayed in during our 12 day European family trip. Hotel is close to the airport, but a little far from most of the action in Barcelona.
Comment from Hotel Management
07-Sep-2016 by Guest Services, Hotel Management
Dear Jen, Thank you for your fantastic review, we are delighted you had a wonderful time with us. We would like to highlight that although situated just outside of the city centre there is a metro service located just a 5 minute walk from the hotel. We hope to see you again soon on your next trip to Barcelona. Best regards, Guest Services
5out of 5
by A verified traveller

Posted 17-Aug-2016
Super séjour dans cet hôtel, calme, accueillant, prestations de très bonnes qualités. Très bon petit déjeuner, chambres spacieuses et très confortables, personnel charmant. Belles piscines, proche des transports et taxi toujours à disposition. Nous avons passé une excellente semaine dans ce très bel hôtel.
Comment from Hotel Management
20-Aug-2016 by Guest Services, Hotel Management
Cher Monsieur / Madame, Quelle joie de lire votre commentaire. Votre satisfaction est pour nous très importante et nous apprécions votre confiance. Nous sommes heureux d’avoir contribué à ce que votre famille passe un séjour agréable à Barcelone. Ce sera un grand plaisir pour nous de vous revoir lors de votre prochaine visite à Barcelone. Cordialement, Guest Services
5out of 5
by A verified traveller from lyon

Magnifique hôtel , grandiose !

Posted 10-Aug-2016
Nous avons passés un superbe séjour l'hôtel est splendide ...
Comment from Hotel Management
13-Aug-2016 by Guest Services, Hotel Management
Chère jenny, Merci pour vos gentils commentaires. Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Il nous tarde de vous accueillir à nouveau lors de votre prochaine visite à Barcelone. A bientôt ! Cordialement, Guest Services