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Reviews of Safestay Barcelona Gothic

2 out of 5
Safestay Barcelona Gothic
Carrer Vigatans 5, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 124 reviews" "
Rating 8 - Good. 41 out of 124 reviews" "
Rating 6 - Okay. 31 out of 124 reviews" "
Rating 4 - Poor. 8 out of 124 reviews" "
Rating 2 - Terrible. 6 out of 124 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

CRISTIAN

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The location was great. The condition of the building was not great(the floors) were noisey.
Stayed 3 nights in Dec 2019
Response from Aga, on 13 Dec 2019
Dear Signe, Thank you for the feedback. We are renovating our Hostal now, so we invite you to try it again in future. We are still training and upgrading the service standard so your comments are valuable. We look forward to hosting you again soon for a more positive experience. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked this hostel, despite being on the cheaper side. Paper towels in bathroom always a plus, very clean. Lockers outside of room, but I found this convenient and preferable to being inside the room. Top bunks don't have charging capabilities. WiFi would continually require you to re-sign in and view an ad, even in the middle of using it, quite inconvenient at times. Rooftop terrace very spacious to get work done or work out. Also, there is a large laundry room that works for a secluded, quiet location when the terrace is closed. Location of this hostel is great. Barcelona in general is very walkable, and from here even long walks have a lot to see.
Stayed 1 night in Nov 2019
Response from Aga on 13 Dec 2019
Thank you for having stayed us! I am thrilled to see that you gave us the highest rating in all categories. It is great to learn that you enjoyed your stay with is and that you found the hostel first class.I do hope we may have the opportunity to welcome you back again to Safestay Gothic Barcelona very soon! Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from Aga on 21 Nov 2019
Estimado Cliente, Gracias por su comentario es muy importante para nosotros, Un saludo, Aga

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very good place with access to the metro. One of the things that I love is 24 hrs.
Stayed 2 nights in Oct 2019
Response from Aga on 14 Nov 2019
Dear Orbitz, We would like to thank for sharing such a great review. We appreciate your kind words about location, and 24 hours reception. Thank you for sharing your experience, and we look forward welcoming you again at Safestay Gothic,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is the only think I enjoyed about this property. The rooms are too small for 12 beds and therefore too noisy and smell bad whenever someone uses the WC. The lockers are located outside of the rooms, just in a corridor, they are too small to carry a hand luggage and back pack and everyone sees you while you are changing, The showers are also away from the lockers and the rooms, so taking a shower was quiet embarrassing. The best part about this stay is that the lady sleeping next to me stole my iPhone while sleeping, hopefully the stuff helped me to get it back from her. I would not recommend this Hostal.
Stayed 7 nights in Aug 2019

6/10 Okay

Nedal

Stayed 1 night in Jun 2019
Response from Aga, Safestay Gothic Hostel on 10 Sept 2019
Dear Guest, Thank you for your opinion, it is very important for us. Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first expierence with hostels when I travel, but i really like this hostel, good rooms . Bathrooms even if they are common they are clean. Good service and nice price with location .
Stayed 2 nights in Jun 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for your comment, we try hard to bridle the best, we hope you choose again, greetings!

2/10 Terrible

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Location was great and the staff,especially Sila super nice. If it hadn't been for finding huge bed bugs in my bed at 3 am on the second night this review would have been great :/ My room was changed and clothes washed but it really changed the vacation mood :(
Stayed 3 nights in Jun 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for leaving us your comment, we take note of it to be able to improve, we hope you choose us again, regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area was very beautiful. Staff was super friendly and helpful and knowledgable about the city. I loved that there were plenty of outlets in the bathroom and bedrooms. I wish they sold adapters and basics like toothpaste. It would be nice to have girls and guys separate. People tend to just change without warning. Also it would be nice if the beds near the wall had a curtain on the wall side. When those people turn on their light at night, it wakes up everyone.
Stayed 4 nights in May 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for leaving us your comment, we take note of it to be able to improve, we hope you choose us again, regards!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Toilets were really dirty and my room had the pipes exposed in the ceiling, which meant that every time someone upstairs flushed the toilet or opened the tap at 2-4 am, we would all hear a loud noise in the room.
Stayed 1 night in May 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for leaving us your comment, we take note of it to be able to improve, we hope you choose us again, regards!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
My bed was not clean, same as the toilets. Toilets were very scarce and the one in my room could not be even locked. Not that it matters when you cant even use it because it is disgustingly dirty.
Stayed 2 nights in May 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for leaving us your comment, we take note of it to be able to improve, we hope you choose us again, regards!

8/10 Good

Quesotravels

Liked: Staff & service, amenities
Cozy common area, open later than most. Showers need a serious deep clean. Toilet was fine. Mattress was ok. Old building, creaky wooden floors made being quiet difficult. Personally added some charm for me. No alcohol allowed on premise, kind of a bummer.
Stayed 4 nights in Apr 2019
Response from Safestay Gothic Staff on 15 Jul 2019
Hello, thank you for leaving us your comment, we take note of it to be able to improve, we hope you choose us again, regards!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t do enough for me
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and affordable hostel. Although, I wish there were privacy curtains.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really large hostel. There was a decent breakfast spread for a small cost. The lockers we outside of the room which was a bit inconvenient but other than that I would recommend this place. Decent walking distance to many things, as well as close to the subway.
Stayed 3 nights in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very good comfortable stay. The staff was nice wifi was fast and clean facilities.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
It's definitely a hostel. Floors don't get swept despite housekeeping coming by everyday at noon. Girls bathroom in my room had no tp for 4 days. But it's in the heart of the gothic quarter, close to L4 metro and the staff is nice.
Stayed 5 nights in Dec 2018
Response from Aurelia on 21 Dec 2018
Dear Guest, thank you for sharing your experience with us. We are sorry to hear about some inconvenience you might have had during your stay. We always try to make sure that our clients are comfortable. Kinbd regards Aurelia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As an average I can say it is not a bad hostel! Nice Staff and nice breakfast but not included in the main price.
Stayed 1 night in Nov 2018
Response from Jan, Safestay Gothic Hostel on 11 Dec 2018
Thank you for your review, we are glad you enjoyed your stay with us, hope to see you again next time you visit Barcelona! Happy travels!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and comfortable
Recently reformed hostel, so everything is working well and in good condition. Very good beds. Beach and main attractions all at walking distance. Wide choice of restaurants, bars and clubs nearby. The staff is friendly and helpful.
Stayed 8 nights in Nov 2018
Response from . on 9 Dec 2018
Hello Joseph we are glad that you have a good time in here with us, we hope to see you for your next vacations, regards Rousmaury staff safestay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Gothic hostel
Overall it was a good experience, I went to use the shower downstairs on my last day before checking out and the showers were not working or the water had been shut off, I didn't like that at all. I got fed up and just wanted to get out of there.
Stayed 5 nights in Nov 2018
Response from J. on 20 Nov 2018
Thank you for your feedback, we are happy you found your stay with us a good experience! The showers works 24 hours!, they are to push and turn, you should have just checked with our reception. Happy travels and hope to see you again! Jan Safestay Gothic Hostel

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to Find
For the price, this is a very good place to stay. Def recommend !
Stayed 10 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hostel
An excellent hostel. Nothing fancy but clean and cheap with excellent services and small touches like pretty cheap drinks/snacks. The location is perfect.
Stayed 6 nights in Oct 2018

10/10 Excellent

zain, london

Liked: Cleanliness, staff & service
Nice hostel close to shops
The hostel is nice but only problem I find is people living in the room where making so much noise some talking on phones while others trying to sleep that the biggest problem.. but it great experience 👍
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is central. Close to beach and attractions.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap hostel
This is cheap hostel in the city centre. I have stayed six bed room. I was surprised that man and lady have in the same bed without clothes.
Stayed 1 night in Sep 2018

8/10 Good

Bobfrog, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean for a hostel with dorms. It would have been nice to have soap in the men's secondary bathroom. I wonder about security because I did see a broken lock in front of the lockers one day.
Stayed 4 nights in Sep 2018
Response from Safestay Staff on 17 Sept 2018
Dear Client, thank you for sharing your experience with us. We are sorry about the inconvenience, have already reminded that to the housekeeping! We assure that our place is safe! Kind regards, Safestay Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay close to barceloneta and gothic
Stayed 7 nights in Jul 2018
Response from Safestay Gothic Staff on 25 Jul 2018
Good evening, Thanks a lot for your review. We're glad to know you had a good experience with us. Hopefully to see you soon. Kind regards,

8/10 Good

Lei

Liked: Staff & service
Disliked: Room comfort
Worth your money
Very good location. Generally clean. But I wish the staff could check the public showering room more often.
Stayed 3 nights in Jun 2018
Response from Safestay Gothic Staff on 12 Jul 2018
Hi, Thanks for take a minute and review us. Our apologies for those problems. We take all the reviews in consideration for improve soon. Kind regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a Great Place
not great. rooms were dingy and dark. service was okay. sheets were disgusting. but it was cheap and location was good.
Stayed 1 night in Jun 2018
Response from Safestay Gothic Staff on 25 Jul 2018
Good evening, Our apologies for that inconvenience. We take all the coments into consideration for improve soon. Kind regards,

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location
Stayed 2 nights in May 2018
Response from Safestay Gothic Staff on 12 Jul 2018
Hi, Thanks to take a minute and put a review for us. We are glad that you enjoyed your stay with us. Hopefully to see you soon. Kind regards, Safestay Gothic

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room I was given was not what was asked for on expedia.
Stayed 2 nights in May 2018
Response from Safestay Gothic Staff on 25 Jul 2018
Good evening, Our apologies for that inconvenience. We take all the comments into consideration for improve soon. Kind regards,

6/10 Okay

Bridgette, Melbourne

Disliked: Property conditions & facilities, room comfort
It’s very loud, the floors are wooden and every noise echos. The bunks are very high up if you get a top bunk. Showers are ok. Not very many toilets. Overall I probably wouldn’t stay here again but it wasn’t the worst hostel I’ve been too.
Stayed 2 nights in May 2018
Response from Safestay Gothic Staff on 12 Jul 2018
Hi, Our apologies for the late answer, and for to know that you didn't enjoyed your stay with us. We are making some works to improve the hostel. We take in consideration your opinion for improve soon. Kind regards,

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good a place to lay your head as any I've seen
I spent 3 nights here! The 16 bed dorm where I stayed wasn't the most luxurious place in the world to sleep (obviously), but the location is very good, and the price is right. There were bathrooms in the dorm, but the showers were down the hall. Metal lockers in the hall made for better security than the wooden cabinets inside the dorm, but I wasn't particularly worried. The staff were friendly, and their English was good. The neighborhood was fine, but I did wake to hear people in the street making noise [or giggling/smoking weed (legal in Barcelona)] in the night, but I think that's the worst of it.. All in all, I was happy with my stay and I would absolutely stay here again.
Stayed 3 nights in Apr 2018
Response from Safestay Gothic Staff on 12 Jul 2018
Hi, Our apologies for the late answer. We are glad to know you enjoyed your stay with us. We hope to see you soon. Kind regards, Safestay Gothic

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A good hostel for the location
The location is good for walking to Catalunya Square and to Las Ramblas and Boqueria Market. The reception is really big and well lit. Wifi works just fine. The staff is extremely friendly! They messed up my reservation and I did not get my room in the 6-bed female dorm, but they gave me a free towel instead and placed me in a 8-bed female room. The shower stream is really good, so you get a good shower, but the shower shelves are pretty dirty, and full of garbage. Also the floor is really squeaky, to the point where you feel like you will sink through the floor, and wake up everyone on the way.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly between the construction that was going on at 8 am everyday and paper thin walls, to the girl at the front desk who checked me in tried to pull a change trick switch, thinking I wouldn't notice her only giving me 1 euro back not 3

6/10 Okay

Jari, Finland, Helsinki

Liked: Cleanliness, room comfort
Disliked: Staff & service
The staff smoked right outside the entrance. the doors are over
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location. Bed with curtain.
I stayed there in a mixed dorm room for a night. My favourite thing was the sleeping space which is very spacious and covered with a curtain. Staffs were also friendly. The hostel is situated in the city centre and proximity to shopping area and the cathedral.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Everything about this hostle was aweful. The photos on the website look nothing like it did in person. The whole hostle was filthy. (Walls, floors, bathroom, bed room) the bedrooms were feeezing cold I had to sleep with my jacket on every night, and There was no wifi in the bed room. The showeres were filthy and the water had a bad smell to it. The guy who checked me in seemed like he didn’t even want to be there. DO NOT BOOK
Stayed 5 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience
From all the bad things, the worst is that upon checking-in, you have to sign a waiver stating you won't get your money back if you leave before your check out date. Pros: Location Cons: Smelly rooms. Guests check-in in the middle of the night. Noisy/old wooden floors everywhere. Dirty showers. Worst toilet paper I have ever used. No soap in restrooms. Worst roommates I have ever had (very weird people didn't seem to be tourists). This place could use a lot of help from the Safestay Madrid which is a great hostel.
Stayed 4 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great location but in need of a lot of love
The hostel is in an excellent location, between the Cathedral and Picasso museum. I was able to walk everywhere. The staff aren’t the friendliest or most helpful. The rooms have no curtains so the streetlights fill the room with light and sound insulation is non existent. Generally not a good venue with stained bed sheets.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2018
Response from S. on 2 Feb 2018
Thank you, happy travels!

6/10 Okay

Marjorie

Liked: Staff & service
Disliked: Cleanliness
For a place to only sleep...
The hostel price was unbelievably low so as I was on a budget I decided to stay. The place wasn’t very clean and there was a bad smell coming from the showers... like mildew or something else. But again, if looking for a cheap place to crash with no expectations it’s fine.
Stayed 2 nights in Jan 2018
Response from S. on 30 Jan 2018
Thank you, we are happy you enjoyed the best prices we offer! We do our best to keep the facilities clean, bathrooms are shared and cleaned regularly several times a day, thank you for your comments, they help us getting better:) Happy travels!