Ratings based on 1,299 Verified Reviews

4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk, UK

Gorgeous hotel in an amazing location

Posted 16-Apr-2018
I picked this hotel because of reading so many great reviews and it didnt disappoint. The hotel staff were brilliant, they were so friendly and helped out in any way possible. The rooms were gorgeous and very modern. But best of all was the location. Perfect for walking to all the sites but 2 mins away from Rambla de Catalunya so great places to eat but without the prices of the main touristy areas. Would definitely recommend it and would love to go back! Thanks for an awesome stay :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Nice hotel in a good location

Posted 14-Apr-2018
We enjoyed our stay at Balmes. The staff were very welcoming and the hotel was clean, comfortable and in a good location. We were out all day and evening so can’t comment on facilities. We mostly walked around Barcelona but public buses, metro and the tour buses are all close by.
Comment from Hotel Management
16-Apr-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for taking time to share such a positive review! We are so pleased to know that your recent stay at Balmes Hotel was a wonderful experience. It is nice that the location was to your liking as well. We are perfectly located in the heart of Barcelona and close to many famous tourist spots like La Pedrera, Casa Batlló among other prominent places. Thank you for complimenting our high-level cleanliness and we are happy that your room was comfortable and met your expectations. We look forward to welcoming you for another pleasant holiday. All the best. María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Apr-2018
Unusual room with upstairs and downstairs, main bed really comfortable but apparently the sofa bed was not that comfy and the downstairs was rather chilly at night. Hotel staff were excellent and really helpful, great location easy for Metro and really lovely area.
Comment from Hotel Management
13-Apr-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for your review of your recent stay at Balmes Hotel, Barcelona, We are grateful for your feedback about your experience at our four-star hotel. We appreciate your positive comments about the bed comfort and convenient location. We are sorry that the sofa bed was not to your personal taste. Regarding the room temperature please alert our front of house team the moment that you have an issue and they will find an immediate solution. Our team is thrilled to hear that you felt well taken care of. Thank you for complimenting our prime location in the central Eixample neighbourhood just 200m from "Provença" metro station. We hope that we may have the opportunity to welcome you back in the future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2018
Lovely hotel , clean , friendly staff, in a great place.
Comment from Hotel Management
20-Mar-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for such an excellent rating and a positive review. We are pleased to know that your recent stay at Balmes Hotel was a wonderful experience. We are perfectly located in the heart of Barcelona and close to many famous tourist spots like La Pedrera, Casa Batlló and much more. Thank you for all your compliments. Your comfort and happiness always come first. We take pride in our service, ambiance and specially designed interiors, displaying a variety of sculptures from Africa and Asia. Our team is happy to know that we met your expectations. We hope to welcome you back for another pleasant stay. All the best. María Rosa Castillo, General manager
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Very pleasant and very good location.

Posted 07-Mar-2018
Pros: The location is very good.
Cons: I cannot think of anything at the moment.
Location: Proximity to Passeig the Gracia is ideal.
I stay for a short period in Barcelona and I was out most of the time and I had a good experience overall.
Comment from Hotel Management
07-Mar-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Alda, Thank you for taking time to share your positive review. We are pleased to know that your recent stay at Balmes Hotel has been a good experience. As you have mentioned, we are indeed in a perfect location and close to many famous destinations such as La Pedrera, Casa Batlló and much more. We are happy to know that we have met your expectations. We hope to welcome you back for another pleasant stay. All the best. María Rosa Castillo, General manager
4 out of 5
Recommended
for Families
by A verified traveller from Johannesburg, S.A.

Very good location, short walk to most attractions

Posted 06-Jan-2018
Pros: Location and price
Cons: Room service menu is limited.
Location: Great restaurants, shopping areas, flamenco theatre
Great experience, extremely courteous and diligent staff and management. Hotel is short walk from fantastic cafes and world cuisine eateries. Will definately stay here again, highly recommended.
Comment from Hotel Management
07-Jan-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Nazim, Thank you for taking time to share such a valuable review. We are pleased to know that you and your family had a wonderful holiday during your stay at Balmes hotel. We are perfectly located in the heart of Barcelona and close to many famous tourist spots like La Pedrera, Casa Batlló and much more. Thank you for complimenting our service. Our well-trained and dedicated team always aim to give the best experience to our every guest. We are happy to know that we were able to meet your expectations. We have taken note of your comment regarding the limited room service menu. We hope to improve our menu in the future. Your satisfaction is always our priority. We thank you for your suggestion and also for recommending us. It means so much to us! We are looking forward to welcoming you again. All the best! María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Nice hotel with good quality rooms. Good location.

Posted 01-Jan-2018
We stayed in a family room 714 for 3 nights. Lovely room well presented and quiet. Within walking distance of the centre. The staff were friendly and helpful we loved the city and will definitely be back.
Comment from Hotel Management
03-Jan-2018 by María Rosa Castillo, General manager, Hotel Management
Dear Jonathan, Thank you for such a positive review. We are so pleased to know that you and your family had a wonderful stay at Balmes Hotel. Thank you so much for all your compliments. We take pride in our service, ambiance and specially designed interiors, displaying a variety of sculptures from Africa. Your comfort and happiness is always our priority. As you have mentioned, Balmes Hotel is indeed in a perfect location. We hope you had visited La Pedrera, Casa Batlló, and other prominent tourists' sites which are very close to the hotel. It's very nice and humbling to know that you will return. We are very much looking forward to welcoming you and your family. Wish you a Happy and a Prosperous New Year! María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Centrally located, clean and comfortable

Posted 14-Nov-2017
It was all we were looking for. Very clean, comfortable and a very good buffet breakfast.
Comment from Hotel Management
21-Nov-2017 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Many thanks for your kind comments about your recent experience at Balmes Hotel, Barcelona. We are very pleased to hear your positive feedback regarding the cleanliness and comfort of your room. Thank you for mentioning our very convenient location in the elegant Eixample neighbourhood at only 200m from the "Provença" metro station which makes our hotel a great base from which to explore the city. It's really nice to know that you enjoyed our delicious breakfast buffet, with a wide selection of dishes. The whole team look forward to welcoming you back in the future. My very best wishes, María Rosa Castillo, General manager
4 out of 5
Recommended
for Everyone
by A verified traveller from houston

Posted 12-Nov-2017
Clean hotel...helpful staff...close to everything...good price... breakfast at 18 euro is expensive ....the art work at the hotel is awesome ....
Comment from Hotel Management
14-Nov-2017 by María Rosa Castillo, General manager, Hotel Management
Dear Guest, Thank you for reviewing your stay at Balmes Hotel - within walking distance to the Passeig de Gràcia, Avinguda Diagonal and Eixample. We are pleased that you were satisfied with the cleanliness of our hotel and with the excellent service our team provided. We welcome your appreciation for the hotel's artwork, featuring a collection of African art, showcasing 3D wooden African masks and sculptures from different sub-Saharan African countries. We take very good note of your observation regarding our breakfast buffet, which includes a variety of delicious Catalan cuisine dishes, as well as gluten free and vegan alternatives. We hope to see you, again. Warm regards, María Rosa Castillo, General manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Swindon

Fantastic hotel in the middle of the city.

Posted 26-Oct-2017
Pros: Location, room, bathroom
Location: Close to all the major tourist attractions. Walk, metro or staff will flag down a cab for you.
Me and my fiancé stayed here for 3 nights in October and we had a fantastic time. If you like walking (a lot) then you can walk to almost all the major tourist attractions in the city. We racked up over 25,000 steps each day. If you don't like walking, then the nearest metro station is 5 minutes away. The staff were excellent, we arrived too early to check in but the hotel secured our bags for us. We had to check out at 11 and weren't flying back until the evening, again the hotel secured our bags until we collected them. The beds were very comfortable and the bathroom shower was brilliant. 100% recommend this hotel to anyone travelling to Barcelona.
Comment from Hotel Management
27-Oct-2017 by María Rosa Castillo, General manager, Hotel Management
Dear Jamie, Thank you for the kind comments you sent us about your recent stay, they were much appreciated. We are delighted that you and your fiancé had such a great stay in Barcelona and were able to visit so much, made easier by our prime location. We do try to make all our guests feel at ease and we will always go the 'extra mile' to ensure that your expectations are met and your stay is a more enjoyable one. We are grateful for your remarks about the comfort of your room. Thank you very much for your kind recommendation. The entire team hope that we have the pleasure of welcoming you back on many more occasions. My kindest regards, María Rosa Castillo, General manager