Dear Mercy,Thank you for such a positive review.It's fantastic to hear that Alex's hospitality hit the mark for you - our team really aims to make every guest feel welcome! We're also thrilled you found our hotel to be spotless and that the breakfast selection, especially the fresh juice, provided a great start to your day. Your recommendation means the world to us, and we can't wait to have you back for another excellent experience.We all look forward to welcoming you back in the future.Kind regards,Casa Lit Barcelona by Ona

Dear Callum,Thank you for taking the time to share your feedback.We're thrilled you found the room cleanliness and hotel condition to be top-notch, and that our service met your expectations - our team always aims for that 100% satisfaction! While we strive to create a perfect experience for each guest, it sounds like you had a smooth stay overall. Remember, our doors are always open for any future visits!We hope to see you again soon for another enjoyable experience.Best wishes,Casa Lit Barcelona by Ona

Dear Natalie, It's wonderful to hear that you enjoyed the boutique charm of our hotel and the convenient location close to cafes, restaurants, and cultural spots. Our team is thrilled to know that our decor and room amenities added to the enjoyment of your 4-night stay. We're so glad our front desk team made you feel welcome with a friendly 'hola'!We're sorry to hear about the air conditioning issue and understand that clear communication regarding seasonal availability is important; we'll ensure that this information is more transparent for our guests. Also, we regret that one of our restaurant team members seemed less than cheerful. We always aim to provide top-notch service and hospitality, and we'll keep an eye on ensuring consistency across all guest interactions.Once again, thank you for your kind words and your constructive feedback. We're over the moon that you would recommend us and are looking forward to welcoming you back in the future!All of the team really do hope we may welcome you back in the future. Kindest regards,Casa Lit Barcelona by Ona

Dear Ai,Thank you for taking the time to share your feedback with us.I'm really sorry to hear that your experience with our reception staff was not up to our usual standards. We take pride in our customer service and it's disappointing to learn that we fell short. Rest assured, we are looking into the matter to ensure it remains an isolated incident. We're glad you noticed the cleanliness of our rooms and our hotel's overall condition, although it seems we have some room for improvement. We do hope that you enjoyed other aspects of your stay, such as our convenient location and modern amenities.We hope we can provide you with an improved stay in the future.Kind regards,Casa Lit Barcelona by Ona

Dear Fernando,Thank you for taking the time to share your review.We're thrilled to see such high marks on cleanliness, condition, service, and amenities - it means a lot! Regarding the parking charge and tourist surcharge, we apologize if there was any confusion. We strive to be transparent with all our fees, and we'll look into how we can make this clearer for our guests. Just to clarify, parking or the tourist tax is never included in the price of the room.We hope that we can welcome you back in the future.Best wishes,Casa Lit Barcelona by Ona

Dear Shai,Thank you for such a positive review.It's music to our ears to hear that our staff made a great impression and that you appreciated the beauty and amenities of our hotel. We're thrilled that you found everything to your liking, from the cleanliness of your room to the overall condition of the hotel. We pride ourselves on the service we provide and it seems like we hit the mark with you!We look forward to welcoming you back on future occasions. Best wishes,Casa Lit Barcelona by Ona

Dear Rahsaan,Thank you for taking the time to review your recent stay.It's a joy to hear that you appreciated the beauty of our hotel and received great service from our team. We're thrilled that the cleanliness and condition of our hotel met your expectations, and it's always rewarding to know our guests notice the hard work we put in. We hope the good vibes of our location added to the enjoyment of your stay!We look forward to welcoming you back in the future.Kind regards,Casa Lit Barcelona by Ona

Dear Michael,Our sincerest thanks for this positive review of your stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next visit.Best wishes,Casa Lit Barcelona by Ona

Dear Lewis, Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,Casa Lit Barcelona by Ona

Dear Collins,Thank you for taking the time to share your feedback.While it's great to hear about the areas where our hotel shines, it seems we've missed the mark on the housekeeping during your stay. Please rest assured that we typically pride ourselves on maintaining high standards of cleanliness, as most of our guests can attest. We're sorry to hear that this wasn't your experience, and we'll certainly review your comments with our team to ensure every guest has a stay that sparkles.We hope to welcome you back on future occasions. Best regards,Casa Lit Barcelona by Ona

Dear Clarence,Thank you for this review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We would love to welcome you back on many more occasions. Best wishes,Casa Lit Barcelona by Ona

Dear Angela,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.We hope to see you again on a future visit.Kind regards,Casa Lit Barcelona by Ona

Dear Peggy,Thank you for sharing your opinion of your stay with us.We're thrilled you found our location convenient for exploring the vibrant surroundings and that our team made a great impression on you. Safety is a priority for us, and we're glad to hear that once settled in, you felt secure and could enjoy the richness of our neighborhood. While the area's initial impression might seem daunting, we find that it's often the eclectic atmosphere that guests come to appreciate and remember.It would be a pleasure to welcome you back. Best wishes,Casa Lit Barcelona by Ona

Dear Cameron,Thank you for taking the time to share your opinion with us.We're thrilled to hear that you loved our staff and found the room cleanliness and amenities to your satisfaction. Our team works hard to maintain the hotel's condition, so we're glad it met your standards! It's fantastic that you rated our service so highly - it's something we take great pride in!We look forward to welcoming you again soon, Best regards,Casa Lit Barcelona by Ona

Dear Simona,Thank you for sharing your feedback.It's fantastic to hear that you enjoyed our prime location just a stone's throw from La Rambla and the Gothic Quarter — it really is the perfect spot for exploring the city's charms. Kudos to our staff for making a great impression; they'll be thrilled to know they helped make your stay a success. And isn't the rooftop just the perfect oasis? We can't wait for the weather to heat up so more guests like you can enjoy the views and vibes up there. We did note your comment about the shower area; while our room service is always at the ready, we'll keep an eye on that splash zone!We hope to welcome you back soon.Best wishes,Casa Lit Barcelona by Ona

Dear Jazzerine,Thanks for taking the time to review your stay at our hotel.Unfortunately, it seems that we did not meet all of your expectations. We have taken note of your feedback and would be very interested to receive specific details about what failed to meet your expectations so that we may take them into consideration. Nevertheless, we are pleased that our location suited you.We hope that we have the pleasure of seeing you again in the near future. Kind regards,Casa Lit Barcelona by Ona

Dear Kin Kan Candy,Thank you for taking the time to review your stay.We're thrilled to hear you enjoyed the coveted location of our hotel and found the rooms above ground to be to your liking. It's great that the bathtub layout provided you with both comfort and privacy - it's quite a favorite feature among our guests! Cleanliness is a top priority for us, so it's rewarding to know we hit the mark for you.We noticed that some aspects of the hotel didn't quite meet your expectations. While we're always striving for perfection, we'll certainly take your feedback as an opportunity to review our amenities and overall hotel condition to ensure we're delivering the best possible experience.In the meantime, we're glad that the majority of your stay was enjoyable and we hope the positive aspects will bring you back to us in the future.It would be a pleasure to welcome you back. Best wishes,Casa Lit Barcelona by Ona

Dear Michael,Thank you for this kind review.We're thrilled to hear you found the room cozy and enjoyed the rooftop vibes—it's definitely the cherry on top of a memorable stay. Our team works hard to offer a welcoming atmosphere and it's always great to see our guests appreciating the little details that make us unique.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Casa Lit Barcelona by Ona

Dear Cobalt,Thank you for such a positive review.It's music to our ears to hear you enjoyed our breakfast offerings! We love to start your day on a high note with our sweet and savory variety, and it's fantastic to know it hit the right chord with you. Your shoutout to our room cleanliness, hotel condition, and service is much appreciated – our team works hard to keep everything spotless and guest-friendly. And we're thrilled you were satisfied with the room amenities; free wifi and grab bars near toilets are just some of the thoughtful touches we've put in place for a comfy stay.We look forward to welcoming you back soon. Kind regards,Casa Lit Barcelona by Ona

Dear Sabin, Thank you for your review.It's fantastic to hear you found our location convenient for exploring the nearby La Rambla and the beach - we do pride ourselves on being a stone's throw away from some of Barcelona's hotspots! We hope to welcome you back. Best wishes,Casa Lit Barcelona by Ona

Dear Saarah,Thank you for sharing your feedback.It's fantastic to hear how our location served as the perfect launchpad for your Barcelona adventures – being just a short stroll from the metro and bus stops sure makes city exploration a breeze! Plus, having a supermarket and cafes around the corner is always a bonus. We're glad the lift access added a positive note to your experience. We do apologize that the terrace was not open during your visit; it's a seasonal space that we look forward to sharing with our guests during the summer months.Regarding the room amenities, while we don't have kettles in the rooms, our communal kettle at reception is always there for a hot drink. I'm sorry if there was any confusion about the water – we're always here to help make your stay more comfortable. We're also taking note of your feedback on the room temperature and street noise. Our team is committed to providing a cozy and peaceful environment, and we're sorry if we fell short this time.We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Casa Lit Barcelona by Ona

Dear Ana,Thank you for sharing this lovely review.We're thrilled to hear you enjoyed the breakfast - our kitchen team always aims to start your day off right! Plus, knowing you found the room to be comfortable and recommendable truly makes our day. It's music to our ears when guests have such a positive experience.We look forward to welcoming you back.Kind regards,Casa Lit Barcelona by Ona

Dear Ilyas.Thank you for taking the time to share your experience with us.We're thrilled to hear that you were satisfied with the overall condition of our hotel and the service from our team – that's music to our ears! Regarding the location transparency, we always strive to provide our guests with the most accurate information about our surroundings. We're right at the heart of the city's cultural hub, close to Las Ramblas and some of the best theaters and restaurants. That said, we recognize that every neighborhood has its character, and we're continually working with local authorities to ensure our guests feel comfortable. We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Casa Lit Barcelona by Ona

Dear David,Thank you for taking the time to review your stay.It's awesome to hear that you found our hotel clean and our staff super friendly – that's just how we like it! Plus, I'm thrilled you enjoyed the breakfast option. We totally get that our location is a bit off the main area, but it sounds like it was a good fit for you.We hope to have the occasion to welcome you back in the near future.Kind regards,Casa Lit Barcelona by Ona

Dear Paris,Thanks for this kind review.We're thrilled to hear you had a lovely time and appreciated our impeccable room cleanliness and hotel condition, not to mention the service our team provided. It's great to know we hit the mark in making your stay pleasant. Our aim is to offer a modern and comfortable experience, right in the heart of Barcelona, and it sounds like we did just that for you!Wishing you all the best and looking forward to your next visit,Casa Lit Barcelona by Ona

¡Hola Aranzazu! ¡Gracias por tu reseña! Nos alegra mucho que hayas tenido una buena experiencia.Nos encanta saber que la ubicación te resultó cómoda para disfrutar de Barcelona sin necesidad de coche y que destacaras la amabilidad de nuestro equipo en la atención.Esperamos que vuelvas a visitarnos en un futuro cercano. ¡Hasta pronto!Casa Lit Barcelona by Ona

¡Hola Faduma! Muchísimas gracias por valorar tu reciente estancia en nuestro hotel. Nos alegra saber que has disfrutado de tu estancia y te agradecemos muchísimo la especial mención que has reflejado en tu reseña sobre la calidad del servicio recibido. Sólo nos queda darte las gracias por tu confianza y esperar con ilusión su regreso en próximas ocasiones.Ojalá muy pronto podamos volver a darte la bienvenida.¡Saludos! Casa Lit Barcelona by Ona

Dear Holly,Thank you for this kind review about your recent visit.It's fantastic to hear that our reception team provided excellent food recommendations and helped make your local dining experience memorable! We're also thrilled that your room met your expectations with its cleanliness and spaciousness, not to mention the top-notch shower facilities. Our team works hard to ensure everything is spotless, and it's great to know this effort is appreciated.We hope to have the pleasure of welcoming you back in the future. Warm regards,Casa Lit Barcelona by Ona

¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia en nuestro hotel.Nos alegra saber que has valorado positivamente la condición del hotel y el servicio que brindamos. ¡Nuestro equipo siempre se esfuerza por ofrecer la mejor experiencia posible! Lamentamos que hayas tenido una experiencia menos agradable con respecto al olor del desagüe en tu baño. Aunque no es algo común, vamos a revisar inmediatamente el problema para asegurarnos de que todo esté en perfectas condiciones para nuestros futuros huéspedes.Nos gustará volver a darte la bienvenida. ¡Hasta pronto!Casa Lit Barcelona by Ona

Dear Ashley,Thank you for taking the time to let us know your opinion of your recent stay.It's fantastic to hear that you enjoyed our proximity to Las Ramblas and found our hotel to be nice. We're thrilled Alex made a great impression with his excellent concierge services - we think he's quite the superstar too! While we acknowledge the immediate vicinity may have its challenges, we're glad you could quickly find your way to the main attractions. Our team is dedicated to maintaining a pristine environment, so your 100% cleanliness rating has us over the moon!Regarding your feedback about the area in front of our hotel, we're continuously working with local authorities to ensure the safety and comfort of our guests. While the vibrant city life brings its hustle and bustle, we hope that the positive experiences overshadow any inconvenience.We hope that you will return on another occasion. Best wishes,Casa Lit Barcelona by Ona

Dear Christie,Thank you for taking the time to let us know your opinion of your recent stay.It's fantastic to hear that you enjoyed our rooftop area and found our location convenient for exploring the Gothic Quarter. We aim to be a peaceful oasis just steps away from the hustle and bustle, so I'm glad it hit the mark for you! Plus, our staff will be thrilled to know they made a positive impact during your stay.We're also proud of our commitment to cleanliness and maintaining the hotel in top condition, so your 100% satisfaction in these areas is music to our ears. As for the amenities, we constantly strive to offer our guests the best experience, so it's great to know we succeeded with you.It would be a pleasure to welcome you back. Best wishes,Casa Lit Barcelona by Ona

Cher Amrik,Nous sommes très heureux que vous ayez apprécié notre établissement.Au plaisir de vous accueillir à nouveau,Casa Lit by Ona

Dear Rajbir,Thank you for such a positive review.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.We look forward to welcoming you back. Best wishes,Casa Lit by Ona Hotels

Dear Simone,Thank you for sharing your review.Thrilled to hear the comfort of the bed made for a restful night's sleep and that the spaciousness of the bathroom added to the enjoyment of your stay. It's fantastic that the hairdryer exceeded your expectations and that our commitment to cleanliness shone through. Delighted to learn that our little bar served as the setting for a pleasant meal and that our team's friendly assistance left a positive impact on you. We're here to make your stay as enjoyable as possible!We hope to see you again soon.Kind regards,Casa Lit by Ona Hotels

Dear Liat,Thank you for sharing your review.It's fantastic to hear that you found our hotel to be a great value and that you would highly recommend us. We always aim to offer a top-notch experience, so knowing you enjoyed our clean rooms, excellent condition, and attentive service brings us immense joy.Wishing you all the best and looking forward to your next visit,Casa Lit by Ona Hotels

Dear Nicola,Thank you for such a positive review.Thrilled to hear that you found our hotel to be both peaceful and conveniently located, it's something we truly pride ourselves on! We're also over the moon that you appreciated the cleanliness of our rooms and the condition of our hotel, not to mention the service and amenities provided during your stay. We work hard to ensure our guests have a comfortable and enjoyable experience, and it's always rewarding to see those efforts recognizedWe look forward to welcoming you back on a future occasion.Best regards,Casa Lit by Ona Hotels

Dear Guest, Thank you for reviewing your recent stay at our hotel.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.We look forward to welcoming you again. Best wishes,Casa Lit by Ona Hotels

Dear Jakub,Thanks for taking the time to share your views of your stay at our hotel.It's fantastic to hear that everything was on point during your stay! We take pride in providing top-notch service and maintaining the condition of our hotel to ensure our guests have a memorable experience. We understand that the room size did not meet your expectations, and we recognize that while our rooms are designed to be cozy and modern, some guests might prefer a bit more space. For future visits, you might be interested in exploring our variety of room sizes, which include options that may better suit your needs. We're committed to making every stay comfortable and enjoyable, and we'd love to have the opportunity to host you in a room that aligns more closely with your preferences.We hope to see you again in the future.Kind regards,Casa Lit by Ona Hotels

¡Hola Omid! Muchísimas gracias por valorar tu reciente estancia en nuestro hotel. Nos alegra saber que has disfrutado de tu estancia y te agradecemos muchísimo la especial mención que has reflejado en tu reseña sobre la calidad del servicio recibido. Nuestro único objetivo es lograr que, entre nosotros, nuestros huéspedes se sientan como en casa. Es genial haberlo conseguido en tu caso.Esperamos que vuelvas a visitarnos en un futuro cercano. ¡Hasta pronto! Casa Lit by Ona Hotels

Dear Claire,We would like to thank you for this review about your experience in our hotel.It's great to hear you found our staff fantastic and that our location gave you easy access to the sights. We're thrilled to know that the room was up to scratch, providing a clean and well-equipped space for your sightseeing adventure.We understand that first impressions can be daunting, but we're so glad to hear that your concerns about the area were unfounded and that your stay was trouble-free. We work hard to ensure our guests feel safe and comfortable during their time with us.Your kind words about our service and room amenities truly mean a lot to us. We're glad these aspects contributed to a memorable experience.It would be a pleasure to have you return on a future occasion. Best regards,Casa Lit Barcelona by Ona

Hola Harjeet,Muchas gracias por elegirnos.Lamentamos que tu experiencia no haya resultado del todo satisfactoria.Tratamos de contribuir en la medida de lo posible al bienestar de nuestros huéspedes por lo que siempre recomendamos comunicar cualquier problema a nuestro personal para darnos la oportunidad de ofrecerte una solución al momento.Esperamos que nos des otra oportunidad para brindarte una mejor experiencia en el futuro. ¡Hasta la próxima!Casa Lit by Ona Hotels

Dear Yunus,Thank you for taking the time to review your stay.We're thrilled that you took the time to leave a review, though it seems like we have some room for improvement based on your experience. While our location is indeed vibrant and close to many attractions, we understand that it may come with its challenges. As the area is bustling and full of life, we're actively working with local authorities to ensure that our guests feel comfortable and secure. Rest assured, we're committed to providing a positive experience for all our guests.It would be a pleasure to have you return in the future.Kind regards,Casa Lit by Ona Hotels

Dear Kasira,Thank you for taking the time to share your feedback.It's great to hear that you were satisfied with the room amenities, and we appreciate your kind words! It seems there might have been a mix-up with the daily housekeeping, which is definitely a part of our service. We're also looking into the chrome cast issue to ensure it's sorted out promptly for our guests. We are sorry for any inconvenience this may have caused during your time here.We hope to welcome you back on future occasions. Season’s greetings!Casa Lit by Ona Hotels

¡Hola! Lamentamos mucho que no haya sido lo que esperabas. Agradecemos tus comentarios.Tratamos de contribuir en la medida de lo posible al bienestar de nuestros huéspedes por lo que siempre recomendamos comunicar cualquier problema a nuestro personal para darnos la oportunidad de ofrecerte una solución al momento.Estamos a tu disposición por cualquier sugerencia que quieras compartirnos.¡Saludos!Casa Lit by Ona Hotels

Dear George,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Casa Lit by Ona Hotels

Dear Nigel,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Casa Lit by Ona Hotels

Hola Margarita,Lamentamos profundamente que tu estancia no haya cumplido con las expectativas. Es importante para nosotros que cada huésped disfrute de una experiencia agradable y confortable, sentimos mucho no haberlo cumplido en tu caso.Nos gustaría saber qué es lo que no te ha gustado para poder mejorar en ese área, ya que nos tomamos muy en serio las opiniones de nuestros huéspedes.Esperamos poder volver a recibirte en un futuro próximo para ofrecerte una experiencia más satisfactoria. Un gran saludo,

Dear Robert,Thank you for your kind feedback.We're thrilled to hear that our front desk team and bartender made a great impression with their helpful information and service. Delighted as well that the quality of food hit the mark for you! Ensuring our guests have a comfortable and enjoyable stay is what we aim for, and it's fantastic to know we succeeded during your visit.The entire team look forward to welcoming you back on a future visit.Kind regards,Casa Lit by Ona Hotels