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Love it , the staff are lovely always polite, and ready to help. The only - they ask all the time the room number, I mean after every drink, I think they need reconsider the system. But overall very good food! Hope to to be back the next year. Personally thank you for Vladimir ( I know is not) who makes excellent work ! Like all of the Rest stuff!
Jurate
Stayed 3 nights in Oct 2023
Response from MarBella Guest Relations on 8 Nov 2023
Dear Jurate,Thank you for choosing to stay at the MarBella . We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are delighted to hear that you had a positive experience at MarBella and that you enjoyed the great service of our staff and the variety of our food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,
Response from MarBella Guest Relations on 21 Oct 2023
Dear Danielle,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,
Service was excellent, very friendly and sea swimming area wonderful. Food could be a little bit and miss
lisa
Stayed 6 nights in Oct 2023
Response from MarBella Guest Relations on 21 Oct 2023
Dear lisa,Greetings from MarBella . Thank you for your 5-star review of our hotel. We were truly pleased to hear that you enjoyed our service. We hope to have the chance to welcome you back at MarBella in the nearest future.Kind Regards,
10/10 Excellent
Eric, Austin
Travelled with family, Travelled with family and small children
Marbella exceeded our expectations. From the service, to the food, and the hotel grounds, our stay was perfect.
Eric
Stayed 8 nights in Oct 2023
Response from MarBella Guest Relations on 21 Oct 2023
Dear Eric,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at MarBella . With kind regards
Beautiful setting, staff were helpful. Food for the most part was good. Plenty of selection as well. I probably should say there were a few things which needed attention in my room like the door onto the balcony and light, and the staff did their best to try and fix these (immediately) I may add.
Luke
Stayed 5 nights in Oct 2023
Response from MarBella Guest Relations on 16 Oct 2023
Dear Luke,Let us thank you for recommending MarBella after the experience you had with us! We are delighted to hear that you had a positive experience at MarBella and that you enjoyed the professional behavior of our staff. We hope to have the chance to welcome you back at MarBella in the nearest future.With Best Regards,
The friendliness of the staff who all seemed exceptionally happy in their jobs
anne
Stayed 5 nights in Sep 2023
Response from MarBella Guest Relations on 16 Oct 2023
Dear anne,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at MarBella . Hope to have more opportunities in the future to welcome you back.Kind regards,
Response from MarBella Guest Relations on 23 Sept 2023
Dear Selina,Greetings from MarBella . Thank you for your 5-star review of our hotel. We are delighted to hear that you enjoyed your stay at MarBella and that our service was a positive part in your experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at MarBella .With Best Regards,
Consistent high level of service from staff - cleanliness of rooms and all areas of hotel was maintained to high standard - food choices and presentation in buffet and a la carte restaurants -excellent -
Looking forward to new renovations
Adult only areas being used by families instead of designated family areas - unfortunately difficult for hotel to enforce -
Fiona
Stayed 7 nights in Aug 2023
Response from MarBella Guest Relations on 11 Sept 2023
Dear Fiona,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at MarBella . Hope to have more opportunities in the future to welcome you back.Kind regards,
Not enough staff, slow service, too crowded and loud. rooms looks very old and dated. Food was terrible in both Buffet and A La carts. It was not fresh, seems recycled throughout all the restaurants. small swimming pool for those many guests. It is not a place to relax but maybe if you have young kids it is more convenient.
Sanam
Stayed 3 nights in Aug 2023
Response from MarBella Guest Relations on 11 Sept 2023
Dear Sanam,Allow me to apologize that your recent stay at MarBella was not to your complete satisfaction.The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred.Kindest Regards,
Can’t fault this hotel. It’s big and a bit “concrete” for my taste but provided everything we needed for a family holiday. Good food, excellent service and lots of different pools, activities etc for the kids.
Joanne
Stayed 6 nights in Aug 2023
Response from MarBella Guest Relations on 29 Aug 2023
Dear Joanne,Thank you very much for your kind rating. Our team is happy to note that you enjoyed our service and delightful food. Our team would like to express our gratitude for your honest comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,
Response from MarBella Guest Relations on 13 Aug 2023
Dear George, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,
Everything very easy we had a great holiday and kids really enjoyed it. Great scenery
Joel
Stayed 8 nights in Jul 2023
Response from MarBella Guest Relations on 10 Aug 2023
Dear Joel,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,
Great stay for families with three pools, a water park, beach, great a la carte restaurants and recently renovated rooms. The all-inclusive package is worth it!
Verified traveller
Stayed 7 nights in Jul 2023
Response from MarBella Guest Relations on 24 Jul 2023
Dear Hina,Thank you very much for your kind rating. We are pleased to note that you enjoyed the comforts of our hotel including our food. We hope to have the chance to welcome you back at MarBella in the nearest future.With Best Regards,
10/10 Excellent
Hina
Travelled with family, Travelled with family and small children
23 Jul 2023
Liked: Property conditions & facilities
Beautiful setting, food was lovely.
Hina
Stayed 7 nights in Jul 2023
Response from MarBella Guest Relations on 24 Jul 2023
Dear Hina,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at MarBella .Kind regards,
A beautiful hotel with wonderful food and friendly staff. The room, grounds, public areas and restaurants were always immaculately clean. The restaurant provided excellent gluten free options and always offered to make fresh food to avoid cross contamination due to being coeliac. The hotel is in the middle of nowhere and has lots of steps and steep hills so wouldn’t be good for anyone with mobility issues. There is also nothing around close by for those who enjoy venturing out, but everything you need is available within the grounds. The food was great quality both at the pool and in the restaurant. The drinks were branded and the cocktail list extensive. The water park was an excellent addition. Both the main pools were 1.4m deep all round which was a slight issue with younger children but there was a shallower kids pool at the water park. The only grumble was that the hotel shop was selling inflatables for around 11 euros. We discovered only after purchasing them that they were not allowed in the pools and therefore couldn’t understand why they were selling them! Overall a wonderful, tranquil hotel highly recommended for a peaceful break where you will be treated like royalty.
Freya
Stayed 7 nights in Jun 2023
Response from MarBella Corfu Guest Relations on 18 Jun 2023
Dear Freya,We are very happy you chose MarBella Corfu for your stay in Corfu. We are happy to know that you enjoyed the restaurant, staff and food. We would love to have the chance to welcome you back in Corfu for another stay.Best Regards,
Response from MarBella Corfu Guest Relations on 12 Jun 2023
Dear Tracey Lisch,We noted with pleasure the positive rating you have posted on your MarBella Corfu experience. And look forward to welcoming you back.With best regards,MarBella Corfu Guest Relations
This is the second year we’ve stayed at a MarBella property and again we had an absolutely wonderful time. The staff are all so friendly, welcoming and helpful. The food options are all delicious.
We had a bungalow with private pool and would definitely choose this option again.
It’s an easy transfer from the airport and I look forward to booking again for next year.
Lucy
Response from MarBella Corfu Guest Relations on 29 May 2023
Dear Lucy,Greetings from MarBella Corfu. Thank you for your 5-star review of our hotel. We are proud to know that you enjoyed our excellent food and friendly staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at MarBella Corfu.Best Regards,
Loved it!
Huge variety and quality of food at the buffet breakfast and dinner - the dinner menu varied each day during our seven-day stay.
Exceptional staff - attentive, friendly and plenty of them around.
Easy access to the beach front with two excellent eating/drinking venues.
A good range of activities available - including an interesting trek up into the hills, which is worthwhile doing.
The hotel is clearly designed for families and peak times it might be busy. However early October meant it was quieter, which we really appreciated.
We would happily return there and would recommended it.
Only one downside - the rooms need mugs and not just cups - its a pet peeve.
We had a 5 night family break with bigger teens over half term. Very pleasantly surprised by the quality of the hotel having stayed in many 5 star hotels before.
We were in a standard sea view room and although small they were perfectly formed with wonderful view.
The beach and boardwalk area were stunning with a lovely restaurant and bar. The sea is so clear that fish and octopus watching were very easy from the deck.
Restaurants were good, buffet plentiful, staff friendly .
The water park was fun for an hour, the tennis court needed revamping.
Gardens immaculate.
Lots of steps as built into hillside but all appeared accessible.
We look forward to visiting again .
claire
Stayed 5 nights in Oct 2022
10/10 Excellent
Claire
Travelled with family, Travelled with family and small children
Lovely hotel, staff are incredible. Lovely drinks and nice alacarte restaurants to choose from. The boat trip to corfu town a nice added bonus. Pools are cold so would recommend packing a wet-suit top for the kids as they were blue after being in for a short period.
Claire
Stayed 9 nights in Oct 2022
8/10 Good
narinder dev
10 Oct 2022
Liked: Cleanliness, staff & service
Beautiful place and beautiful very quiet
narinder dev
Stayed 7 nights in Oct 2022
Response from MarBella Corfu Hotel Team on 14 Oct 2022
Dear narinder dev,Thank you for sharing your recent experience at MarBella Corfu.We are delighted you enjoyed our services and facilities at MarBella Corfu. We will certainly share your kind comments with the wider team. Thank you once again for choosing MarBella Corfu and we will be looking forward to welcome you back in the near future. Best Regards,MarBella Corfu Hotel Team
The service was exceptional. The place is a bit dated and the rooms don’t match the pictures at all. But honestly the views, service, and alcohol selection exceeded expectations to offset any disappointment in the dated rooms. Don’t get me wrong the room
Great resturant staff really went the extra mile at the hotel. Not quiet a beach break, access to sea via decked jetty but it was very calm at the waterfront.
Korby
Stayed 6 nights in Aug 2022
Response from MarBella Corfu Hotel Team on 17 Oct 2022
Dear Korby,Thank you for the time taken to post this kind review of your recent experience at MarBella Corfu.We are delighted you enjoyed so many aspects of our services and facilities at MarBella Corfu. We will certainly share your kind comments with the wider team. Thank you once again for choosing MarBella Corfu and we will be looking forward to welcome you back in the near future. Best Regards,
This hotel is an utter disgrace! How it is pictured on line is an unfair depiction. We are so upset that we had to pay for one night. Totally unacceptable!
Sam Rubins
Stayed 6 nights in Aug 2022
Response from MarBella Corfu Hotel Team on 14 Sept 2022
Dear Mr. Rubins,Thank you for taking the time to post a review on Expedia, following your recent visit. We value your feedback and we are sorry to hear about your experience. Rest assured we have taken these comments on board.We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Best Regards,
We had a wonderful time in your hotel : thank you so much !
melanie
Stayed 5 nights in Aug 2022
Response from MarBella Corfu Hotel Team on 19 Aug 2022
Dear Melanie,Thank you for the time spent to post this kind review of your recent experience at the MarBella Corfu Hotel.We are pleased to read that you had such a wonderful holiday experience with us.Thank you once again for choosing the MarBella Corfu Hotel and we would be looking forward to welcome you back in the near future. Warm Regards,
The amenities are nice but overall the hotel is not well maintained. The rooms are not as featured, we paid for a superior sea view and got a small room with a bathroom that looked nothing like the photos. We also had a bathroom problem that they tried to fix but was never fixed, they really don’t maintain the property well. The food is very basic similar to that of a cruise, with cheap ingredients. We tried to eat at the tavernas next door. I would recommend this hotel unless you know what you get in all inclusives and are willing to be surrounded by children and noise.
Danielle
Stayed 7 nights in Jul 2022
Response from MarBella Corfu Hotel Team on 8 Aug 2022
Dear Danielle,
Thank you for the time spent to post this kind review of your recent experience at the MarBella Corfu Hotel.
We are pleased to read that you such a rewarding and relaxing holiday experience with us
Please rest assured that your constructive feedback is deeply appreciated and all the points brought forward will be taken under serious consideration in our future planning regarding further product and service development
Our vision in the MarBella Corfu Hotel is to always provide a unique and memorable holiday experience promoting the hospitality values, the cultural heritage and the natural beauties of Corfu Island.
To this end, we are all committed in achieving the highest level of guest satisfaction. Please accept our sincere apologies for not meeting your expectations in certain aspects of your stay.
We wish to thank you once more for choosing the MarBella Corfu Hotel and we do hope to be given the opportunity in the near future to welcome you back again in our resort and provide a truly marvelous holiday experience.
Warm regards,