Ratings based on 259 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Nice hotel on the beach

Posted 06-May-2017
Captain Sam is in charge of water sports felt safe with him. Entire water staff friendly and helpful. Nice evening entertainment. Food okay and hotel within walking distance of local establishments. Hermo greet you at the door great man with wonderful smile. Looking forward to coming back.
4 out of 5
Recommended
for Everyone
by A verified traveller from FL

The hotel was nice and the staff were great.

Posted 02-May-2017
It was a wonderful experience. I enjoyed the entertainment. However, I must say that the music was great during dinner, but I would've liked to have more dance music after dinner. Also, there were a few staff members dancing with the guests adding more staff to get the guests to dance would be even better. Adding more reggae and west Indian music is a plus.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ma

Beautiful hotel on the Beach

Posted 08-Apr-2017
The staff is absolutely wonderful!! Evening entertainment very nice , there is lots of great food. Our room was wonderful. Would absolutely return..
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Nice beach, great staff

Posted 19-Mar-2017
The hotel has a great location and very friendly staff. Great beach, good restaurants and bars. Very laid back and relaxing.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

Good Hotel on the beach.

Posted 05-Mar-2017
Pros: Location was perfect. Staff was perfect. Room was great. Used activity center, ice cream parlor.
Cons: Food could be improved. We arrived at 6:00 AM and could not check in till 3:00, however, the staff did supply a room for us to change into beach attir
Location: Loved the location. Walked through Lawrence Gap .Water sports near hotel.
Loved the location on the beach. Hotel room had a wonderful room with a great view. Staff was extremely helpful. Beach employees very helpful. Felt very safe on the property and off the property. Good amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mansfield, PA

Great All inclusive for a family vacation

Posted 28-Feb-2017
Turtle Beach resort really grew on me. The facility is right on the beach with water sports, games, and food within a few steps. The pools are clean and well maintained. The ice cream shop is open daily for all the ice cream and milk shakes you can eat. The staff was friendly and helpful. The buffet food was decent, but not great. There was plenty of choice just some of the options were undercooked at times (fries and eggs). They had live entertainment after dinner. One night they have a stilt-walker which I enjoyed. The hot tub is for 18 and older only and the "pool guy" told me my son had to get out of the hot tub. The water sports staff were always concerned about safety. I was able to get a surfing lesson, use a paddle board, boogie board, they also had sailboats and wave runner rentals. Overall we had a wonderful time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value for money

Posted 13-Feb-2017
Pros: Staff were super. Extra touches... such us fruit, drinks, lollies served on beach. Attentive beach staff. Fabulous standard of evening entertainment
Cons: Public toilets need some attention. Really let the hotel down.
Last minute girl's trip. Hotel suited us very well.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great inclusive resort

Posted 07-Feb-2017
My room was on the first floor and the patio opened up to the garden area which had direct access to the beach. Staff was fantastic! Very friendly and attentive. The all day dining wasn't as good as I expected but overall the food was good.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Jan-2017
Pros: Nice atmosphere and fantastic views. Jaqui is fantastic!
Cons: Staff are not always up to speed
Location: beach at 15 min walk
Great resort! Views are breathtaking. Owner and manager Jaqui is great!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous break

Posted 07-Jan-2017
Brilliant xmas and new year stay. Pool facilities were perfect for serious swimmers, young children and toddlers alike. Staff bend over backwards to help. Setting is stunning with sunrise and sunset. Sea is quite rough but swinmable in the shallower water. Food was fresh and plentiful. Had a ground floor room out on to the 'beach' within the complex and it was perfect for a toddler to walk out on to, no issues with security whatsoever. Will definitely return!