Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Nanaimo, BC

Excellent location, great facility

Posted 02-Apr-2016
Despite some review comments beach is beautiful and parts of it are very swim able. Great staff. Excellent food.
5 out of 5
by A verified traveller from toronto, ON

Posted 25-Mar-2016
Pros: service and how clean it was.
Cons: some rocks in the water to make it calmer
Perfect staff the service from every single one was incredible and always with a smile. Big thank you for Tara at the front desk, Nicole ( the best omelette cook), Damian and Maradonna always looking after our drinks and Dexter arranging our seats at the beach. We had the best lasagna at the Italian restaurant Asiago. The room was spacious and the bed very comfortable. Everyone was trying their best to satisfy and meet all our requests.
4 out of 5
by A verified traveller from CT, USA

On the south Side of the island

Posted 10-Mar-2016
The hotel location is a little far from most of the sight seeing however it is close to the airport and only a $18 cab ride one way. The rooms are comfortable with nice balconies. Pillows however are hard. I recommend making reservations for asiagos which is the Italian restaurant. The food was fresh and delicious their. The other 2 restaurants are buffet most of the time which was ok. You can have dinner as fast or as slow as you want. Nice pool areas with none motorized water sports and a free catamaran evening cruise, about 2hr cruise, which is prebooked on your arrival. The activities people could be a little more helpful and there is a charge for using your room phone even for local calls.
4 out of 5
by A verified traveller

Posted 20-Feb-2016
Great staff. Loved the location. Actually enjoyed the surf, so no complaints there. Would rate the food only good, while everything else was very good.
3 out of 5
by A verified traveller from England

Decent Location, Needs Updating

Posted 18-Feb-2016
Lovely staff, very accommodating in ensuring you get the room you want. The hotel itself is in need of a big overhaul, the rooms and passageways are a bit tatty but the pools and gardens are nice enough. The food is OK, but even though the hotel was at near maximum occupancy there was sometimes only one place to eat. The adults only pool often saw many families bringing their often screaming kids in which has convinced me I need to book an adults on resort next time.
4 out of 5
by A verified traveller

Posted 10-Feb-2016
The hotel was great and located near beach and local shops. The staff was extremely nice andcthe hotel was bery clean. The only disappointment was the food. It could have been a lot tastier and more options.
5 out of 5
by A verified traveller from North Yorkshire

Lovely hotel right onto a white sand beach

Posted 01-Feb-2016
Pros: Friendliness and helpfulness of the staff and position of the hotel right onto a lovely beach and close to St Lawrence Gap
Cons: Perhaps the rooms could be upgraded alittle to be more sophisticated but they were adequate and clean.
Location: Right onto a white sandy beach with water sports and free loungers. Short walk to St Lawrence Gap with bars restaurants and nightlife and nature park
Lovely friendly hotel right onto a white sandy beach. AfFlat 10 minute walk to St Lawrence Gap with plenty of nice restaurants and bars and night life if you want a change from all inclusive. A Good base to explore the island from. Rooms were adequate and clean. Food at the hotel was excellent plenty of choice for lunch and evening meals. There are two al a carte restaurants which open alternative evenings which you need to book.The waterfront restaurant at night is a lovely eating place. There is a buffet available each night which is different each evening and themed which we also found very good. Lunch again was a buffet at the Waterfront which we found very nice. Hot dogs and pizza are available all day long if you are hungry in between and afternoon tea is also served. We were given a free catamaran outing to watch the sun go down which was lovely. Water sports are available. Nothing was to much trouble from the staff who were kind and friendly without being overbearing. There is nightly entertainment provided for those who want it, the four girl group were very good. We had a lovely relaxing stay.
4 out of 5
by A verified traveller

Posted 10-Jan-2016
We are family with 2 boys aged 11 & 9. Great New Years holiday in a very nice hotel with very friendly staff. The sea was rough as this is the south coast with Atlantic Ocean hitting it. If you want calm go west coast. Food is good but could be better. Not enough variety of fresh fruit & salad.
4 out of 5
by A verified traveller

Posted 07-Jan-2016
Great hotel with good facilities. The ocean on the south coast is far more choppy therefore during our stay the sea wasn't very accessible and waterspouts was limited to 2 half days from the full week.
3 out of 5
by A verified traveller from Washington, DC

Resort located on beach

Posted 12-Dec-2015
The hotel seems to attract an older crowd (55 and older). I am 51 and was there with my niece celebrating her 30th birthday. We spent most of our time off of the resort. The hotel needs a bit of updating. Every time you showered the floor would be flooded. Ibe stayed at all-inclusive resorts in the past and this one did not compare. The fridge was empty. We had to ask for beverages. Although the staff was amazing I don't think I'd recommend this hotel to anyone