Ratings based on 255 Verified Reviews

4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Nice beach, great staff

Posted 19-Mar-2017
The hotel has a great location and very friendly staff. Great beach, good restaurants and bars. Very laid back and relaxing.
4out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

Good Hotel on the beach.

Posted 05-Mar-2017
Pros: Location was perfect. Staff was perfect. Room was great. Used activity center, ice cream parlor.
Cons: Food could be improved. We arrived at 6:00 AM and could not check in till 3:00, however, the staff did supply a room for us to change into beach attir
Location: Loved the location. Walked through Lawrence Gap .Water sports near hotel.
Loved the location on the beach. Hotel room had a wonderful room with a great view. Staff was extremely helpful. Beach employees very helpful. Felt very safe on the property and off the property. Good amenities.
5out of 5
Recommended
for Everyone
by A verified traveller from Mansfield, PA

Great All inclusive for a family vacation

Posted 28-Feb-2017
Turtle Beach resort really grew on me. The facility is right on the beach with water sports, games, and food within a few steps. The pools are clean and well maintained. The ice cream shop is open daily for all the ice cream and milk shakes you can eat. The staff was friendly and helpful. The buffet food was decent, but not great. There was plenty of choice just some of the options were undercooked at times (fries and eggs). They had live entertainment after dinner. One night they have a stilt-walker which I enjoyed. The hot tub is for 18 and older only and the "pool guy" told me my son had to get out of the hot tub. The water sports staff were always concerned about safety. I was able to get a surfing lesson, use a paddle board, boogie board, they also had sailboats and wave runner rentals. Overall we had a wonderful time.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent value for money

Posted 13-Feb-2017
Pros: Staff were super. Extra touches... such us fruit, drinks, lollies served on beach. Attentive beach staff. Fabulous standard of evening entertainment
Cons: Public toilets need some attention. Really let the hotel down.
Last minute girl's trip. Hotel suited us very well.
3out of 5
Recommended
for Everyone
by A verified traveller

Great inclusive resort

Posted 07-Feb-2017
My room was on the first floor and the patio opened up to the garden area which had direct access to the beach. Staff was fantastic! Very friendly and attentive. The all day dining wasn't as good as I expected but overall the food was good.
5out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Jan-2017
Pros: Nice atmosphere and fantastic views. Jaqui is fantastic!
Cons: Staff are not always up to speed
Location: beach at 15 min walk
Great resort! Views are breathtaking. Owner and manager Jaqui is great!
5out of 5
Recommended
for Everyone
by A verified traveller

Fabulous break

Posted 07-Jan-2017
Brilliant xmas and new year stay. Pool facilities were perfect for serious swimmers, young children and toddlers alike. Staff bend over backwards to help. Setting is stunning with sunrise and sunset. Sea is quite rough but swinmable in the shallower water. Food was fresh and plentiful. Had a ground floor room out on to the 'beach' within the complex and it was perfect for a toddler to walk out on to, no issues with security whatsoever. Will definitely return!
5out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Beach and Pool steps away from room

Posted 24-Dec-2016
The hotel staff were very friendly and amazing. Provided great recommendations when asked, was very accommodating and helpful to assist with vegan food choices. When it came to the water sports, Cap. Sam and team ensured a memorable experience on the beach.
4out of 5
by A verified traveller

Perfect location for beaches and nightlife

Posted 01-Dec-2016 on Hotels
Fabulous food and free watersports - great value for all inclusive deal
5out of 5
Recommended
for Everyone
by A verified traveller from Ocala, FL

Excellent

Posted 27-Nov-2016
Pros: I liked pretty much everything.
Cons: A very small thing... the breakfast sausages should be changed for some American brand, the brand currently served just doesn't taste very good.
Location: Perfect!
Couldn't have asked for much more. We had an outstanding suite with old access to a pool, dining facility and a bar! The staff was friendly and always helpful. We really enjoyed our 'all inclusive' experience, it's the only way to go. We will recommend to friends and relatives alike.