Premium bedding, down duvets, pillow-top beds, minibar

Reviews of Fairmont Royal Pavilion

5 out of 5
Fairmont Royal Pavilion
Porters, Holetown, St. James

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 183 reviews" "
Rating 8 - Good. 46 out of 183 reviews" "
Rating 6 - Okay. 14 out of 183 reviews" "
Rating 4 - Poor. 4 out of 183 reviews" "
Rating 2 - Terrible. 2 out of 183 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff but hotel is a bit tired
Stayed 4 nights in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel the ocean view room was well appointed comfortable and quiet with a lovely large balcony with comfortable seating. Very good restaurants and bar with new furniture. The breakfasts are very good. Access to beach was easy. The ONLY downside they need to get the beach service sorted, it's all a bit haphazard and disorganised and they are missing out on revenue. The food and drinks are reasonably priced. The extensive gardens and ground are very well maintained. Lovely stay and very friendly and helpful staff.
Stayed 5 nights in Jan 2024
Response from Katrina Cumberbatch on 12 Jan 2024
Dear Tim,We truly appreciate your taking your precious time to share your feedback of your recent stay at Fairmont Royal Pavilion. We are glad to read that you enjoyed our resort’s luxury guest room accommodations, food and beverages offerings and well-maintained grounds. As well, we are delighted to hear that you had a pleasurable experience with our friendly and helpful staff.We have shared your additional comments regarding the beach service with our service management teams for review. Please be assured that we take immense pride in training and coaching our staff members to provide five-star service to all our guests, and we sincerely apologize that your expectations were not met. Should you plan a return visit to Barbados, we will love to welcome you back to Fairmont Royal Pavilion.

8/10 Good

ENIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and trying to resolve problems there and then.
Stayed 4 nights in Oct 2023
Response from Katrina Cumberbatch on 2 Nov 2023
Dear ENIS,Thank you for taking time to share your feedback, and being our valued guest. It is always a pleasure to receive positive feedback about our staff. They take immense pride in their work and strive to create memorable experiences for all our guests, which includes being as helpful as possible. We hope to have the pleasure of taking care of you once again in the future.

8/10 Good

Janet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The best staff hospitality I’ve experienced in the Caribbean.
Stayed 5 nights in Sep 2023
Response from Katrina Cumberbatch on 30 Oct 2023
Dear Janet,We truly appreciate your kind sentiments regarding the hospitality extended to you by our staff. Each team member takes immense pride in creating magical moments for all of our valued guests. Thank you for acknowledging these efforts and it would be our pleasure to welcome you back to Barbados and to Fairmont Royal Pavilion once more.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2023
Response from Katrina Cumberbatch on 30 Oct 2023
Dear Lee,Thank you for rating Fairmont Royal Pavilion 4/5 after your recent stay. We truly appreciated having you as our guests and anticipate your return in the future.

6/10 Okay

jason

Travelled with partner
Liked: Cleanliness
Staff - generally excellent Beach service - dreadful Room - very nice and cleaned well Outside area's - needed cleaning Towel service - dreadful Construction work - not made aware before travel Food - one of 2 restaurants closed - not made aware
Stayed 10 nights in Sep 2023
Response from Katrina Cumberbatch on 27 Sept 2023
Dear Jason,Thank you for taking time to share your feedback of your experience at Fairmont Royal Pavilion. We appreciate your compliments on our excellent staff and nice rooms. At our resort we all take great pride in providing the highest levels of service, therefore I am very sorry to learn that our service was not up to our typical five-star standard. I can assure you that our staff cares about creating memorable experiences for all our guests and genuinely apologize that we did not meet your expectations. Our intentions to refresh the Taboras Restaurant and do maintenance on one of the room blocks, were disseminated to our Tour Operators and direct bookings as we wanted to ensure we are transparent and set the expectations for incoming guests. If this information did not reach you, we truly apologize.We hope though, that we can regain your trust and that you will give us the opportunity to serve you with the five-star service you deserve in a rejuvenated environment.

6/10 Okay

Robert

Stayed 5 nights in Sep 2023
Response from Katrina Cumberbatch on 30 Oct 2023
Dear Robert,Thank you for choosing Fairmont Royal Pavilion as your holiday destination. Though your holiday was average, we hope you can join us once again to truly experience the five star service that you deserve.

10/10 Excellent

Meko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ABSOLUTELY BEAUTIFUL PROPERTY
Stayed 1 night in Sep 2023
Response from Katrina Cumberbatch on 14 Sept 2023
Dear Meko,Thank you for your comments regarding your stay at Fairmont Royal Pavilion.We are delighted you enjoyed your stay holiday us and very much look forward to warmly welcoming you again in the near future.Yours sincerely,

10/10 Excellent

Kimberly Dawn

Stayed 3 nights in Aug 2023
Response from Katrina Cumberbatch on 27 Sept 2023
Dear Kimberly Dawn,Thank you for choosing Fairmont Royal Pavilion and for being our valued guest.We hope to have the pleasure of yet another one of your visits.

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Had a pleasurable stay at the hotel but I would describe the rooms as in need of upgrade and tired. We chose a beachfront suite which allowed us to walk straight out onto our deck and the beach so very happy with that. Other plus points were the staff who are very polite and accommodating and the breakfast which was very high quality and good variation of food each day. In terms of negatives, the room was noisy and thin walls between rooms and noisy kids upstairs was not great. The room minibar despite a sign saying it would be replenished daily was actually never replenished. There was poor communication from the hotel about any evening entertainment that was happening and because of this we only ate once at the hotel but we’re glad we did as we had some amazing experiences at local restaurants All in all, a good holiday but this hotel could really do so much better and I don’t think I would choose to return again
Stayed 9 nights in Aug 2023
Response from Katrina Cumberbatch on 22 Aug 2023
Dear Neil,Thank you for taking time to share your candid review of Fairmont Royal Pavilion. Valuable feedback such as yours is important to us as we continuously strive to improve the resort experience we provide to all our guests.We are pleased to hear that you enjoyed the easy beach access from your suite, the variation and quality of the breakfast and had positive interactions with our team. Please be assured that we are addressing improvement areas internally and your feedback is very helpful as we identify enhancement opportunities. Your comments about the communication on entertainment and the stocking of the minibar have been duly noted and would be addressed through training with our teams. We sincerely appreciate you being our valued guest and really hope you will give us another opportunity if you plan a return trip to sunny Barbados. Best regards,

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful! They rooms are gorgeous! I’ve never been so satisfied with any hotel… absolutely perfect!
Stayed 3 nights in Aug 2023
Response from Katrina Cumberbatch on 11 Aug 2023
Dear Corey,Thank you so much for choosing Fairmont Royal Pavilion and for leaving such a nice review of your stay. We are happy that you were here to enjoy all that our island and our resort has to offer and that you were satisfied.It would be a pleasure to welcome you back for another perfect holiday.Best regards,Katrina Cumberbatch

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at the hotel, very nice room overlooking the sea, Great beach with plenty of sun beds, nice extensive breakfast buffet, good number of nearly restaurants and bars.
Stayed 7 nights in Jul 2023
Response from Katrina Cumberbatch on 3 Aug 2023
Dear Steven,Thank you for telling us about your experience at Fairmont Royal Pavilion. We are pleased that you chose us for your holiday and that you enjoyed your stay.We look forward to welcoming you back in the future.

10/10 Excellent

Michael Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, great staff, good food quality and choices, comfortable accommodations.
Stayed 5 nights in Jun 2023
Response from Katrina Cumberbatch on 10 Jul 2023
Dear Michael Curtis,Thank you very much for taking your time to share your experience on Fairmont Royal Pavilion. We are pleased that the staff made a positive impression on you and that we checked all of the boxes that are ideal for a perfect vacation. It would be our pleasure to serve you again in the future. Best Regards,

10/10 Excellent

Arlene R Williams

Stayed 4 nights in Jun 2023
Response from Katrina Cumberbatch on 10 Jul 2023
Dear Arlene R Williams,We are thrilled to have exceeded your expectations at Fairmont Royal Pavilion.Thank you for choosing us and we hope to have you join us again.Sincerely,

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the place to stay if you want a real feel for the warmth & charm of Barbados & its people instead of a cold impersonal hotel. The staff make you feel like part of their family and give wonderful support in every need of your visit ex. tours. Breakfast was very good. A lot of varieties: hot cold food, pastries fruits coffee tea, so tasteful. Restaurants are great. Want to say a special thank you to all receptionists who helped us so much! Also, the best review to the hotel taxi driver Roger Thompson who showed his professionalism and knowledge of the history of Barbados, will recommend to hire him for the island tour and any other activities. We will recommend the hotel to everyone and will return for sure! Thank you so much for an unforgettable trip and stay.
Stayed 7 nights in Jun 2023
Response from Katrina Cumberbatch on 15 Jun 2023
Dear Michael,Thank you very much for taking the time to share your holiday experience at Fairmont Royal Pavilion. It is always very heartwarming to read about the effect our dedicated staff had on our valued guests. Please be assured that these details will be shared with all the team members as we know they will be overjoyed to read that you enjoyed the food, the island and most of all, the warm and personable service they provided. Thank you once again for choosing us for your holiday and we look forward to warmly welcoming you back.

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Massage was late, room was not xleaned timely. Charged for complimentary "tea".
Stayed 2 nights in May 2023
Response from Katrina Cumberbatch on 30 May 2023
Dear Samantha,Thank you for your feedback on your recent stay at Fairmont Royal Pavilion. We sincerely apologize that you had a less than favorable experience as we pride ourselves in creating positive memories for all of our guests. As a token of our most sincere apologies, we have refunded the charge for the afternoon tea and we thank you for your patience in this matter. It is our hope that you give us the opportunity to serve you again, we will ensure that we give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from Katrina Cumberbatch on 16 May 2023
Dear Jonathan,Thank you for your five-star review of Fairmont Royal Pavilion. We truly appreciate your patronage and look forward to welcoming you back.Regards,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service staff was amazing !!!!!
Stayed 9 nights in Jan 2023

8/10 Good

Andrew Denham

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Vesna, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! But…It’s bit outdated, staff is amazing, doing their best but lack of organization (not on staff but on management). You’ll have 3 different staff members serving you but when it comes to the service, too slow.But as I said they are all amazing! Grounds are impeccable, beach is amazing…The island is fantastic! Do not expect much from restaurants outside of the hotel…stay in! Food Is probably one of the best! Fairmont just have to work on entertainment (jazz can’t help much in the evening). Unless it’s a free cocktail (wine) night…they don’t have too many people hanging around the bar area… And that hotel has a lot of potentials. This is just how I see it and I would go back for sure.
Stayed 5 nights in Sep 2022

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Paradise!
This is an amazing resort just a few steps from the beach. The beach and color of water is beautiful and clean. The entire staff was amazing and top notch from the time we arrived and were greeted for check-in until the time we left and they for gracious to provide late check out as our flight was not until 5:30 pm. They could not not be more helpful or pleasant. I had a fabulous birthday getaway and am so glad I chose this resort (and I was considering many other places)!! Best resort in Barbados to stay! Also, highly recommend dining at the Cliff (amazing views) and the lunch catamaran cruise. Thank you to the the service members including, Sueshella, Shelly Alleyne, Michael Sealy, Drerrick, and Ashlee (who I took pics of but am having a hard time uploading) for making our trip truly remarkable.
Stayed 4 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2022 Vacation @ Fairmont
We had a fantastic time @ Fairmont, slight negative when you stay and pay premium price for the beachfront patio is that you lose privacy, too many staff and other people walking past your suite constantly. This part could be improved.
Stayed 6 nights in Aug 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The beach was perfectly situated with plenty of chaises each day and paddle boards, kayaks and other water sports. There’s even a little base in the water you can swim up to, sit on a bench and rest, then jump off. We enjoyed the pool as well.
Stayed 7 nights in Aug 2022

6/10 Okay

DANIEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Ralf

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Pavilion is a well maintained property located on a beautiful beach on the west coast of Barbados. The staff is very friendly and service oriented. We enjoyed our stay at this property very much and will certainly return soon on our next trip to Barbados.
Stayed 4 nights in Jul 2022

8/10 Good

joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is old but well kept. Could use some updating.
Stayed 6 nights in Jun 2022

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding five-star experience from the moment we set foot on the property, to the sad moment we had to leave. Exceptional location, rooms, views, beach, and service. Concierges and hotel staff are all fantastic, and really lovely people.
Stayed 8 nights in May 2022

6/10 Okay

Olaf Arne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I called few times about our room.
Stayed 8 nights in Jan 2022

8/10 Good

Kevyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in perfect location. Wifi is almost non existent and the food is not to the standard you would expect for a 5 star hotel but expect that extremely good.
Stayed 7 nights in Dec 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Thank you
The staff friendliness and personal touch was what is immediately apparently at the Fairmont. They made us feel like we were the only guests they had staying with them. If you’re looking for a party atmosphere then this isn’t for you. If you’re looking for peace and quiet, a stunning beach and luxury then the Fairmont is perfection. We moved onto a different hotel on the south of Barbados for the remainder of our trip and it’s fair to say we didn’t appreciate how good the fairmont was until we left!
Stayed 3 nights in Nov 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms was spacious and all see facing with direct beach and sea views. All staff were very kind and the service was exceptional from concierge, dining, beach, and in room. Water sports were great with an efficient and friendly team.
Stayed 7 nights in Aug 2021

8/10 Good

samih

Liked: Cleanliness, property conditions & facilities, room comfort
covid affected review
We stayed at the Fairmount over New Years. In terms of location and beach front, it has to be one of the best located on the West Coast. Amazing views. I don’t think we can rate the hotel service accurately as due to covid, it seems the hotel was short staffed. The service was extremely slow. Staff were friendly and attentive but everything took a long time. The beach has access to water sports. All rooms have a similar beach view. A really nice pool area. There is no spa at the hotel.
Stayed 3 nights in Jan 2021
Response from Daimon Nurse on 12 Jan 2021
Dear Samih, Thank you for taking the time to review our hotel. While you enjoyed your time overall with us, with amazing sea views and friendly staff, I want to sincerely apologize for the slow service you received. I will be sure to share your review with our senior management to ensure a better experience the next time you stay with us. Thank you again for your review and we hope to see you soon again! Daimon Nurse Digital Marketing and Communications Manager

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Barbados
Best hotel in the island. Location is perfect Staff very friendly and professional
Stayed 3 nights in Mar 2020
Response from Daimon N on 30 Mar 2020
Hi Horacio, Thank you so much for reviewing our hotel. We truly appreciate your comments and rating! Our location in Porters, St. James truly is perfect with its amazing beach location but yet still conveniently located to other major attractions in Barbados! Sincerely, Daimon N Digital Marketing and Communications Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and room. Evening dining somewhat limited.
Stayed 7 nights in Feb 2020
Response from DaimonN on 17 Mar 2020
Dear Anonymous, Thank you so much for your kind remarks. We are so excited you enjoyed one of the best beach resorts locations in the Caribbean. Your feedback on the evening dining has also been noted and will be discussed by our senior culinary team. We hope you can join us again soon in paradise. Regards, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Daimon N on 17 Feb 2020
Dear Anonymous, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Royal Pavilion. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont Royal Pavilion in the near future. Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Daimon N on 17 Feb 2020
Dear Anonymous, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont Royal Pavilion. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont Royal Pavilion in the near future. Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing friendly staff and a beautiful location.
Stayed 7 nights in Dec 2019
Response from Daimon N on 17 Dec 2019
Dear Anonymous, Thank you for reviewing our hotel. We are overjoyed you had fun on your vacation and we exceeded your expectations. We do hope we can see you soon again on our beautiful beach. Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from Daimon N on 17 Dec 2019
Dear Anonymous, Thank you for rating our hotel and we hope to see you soon again! Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from Daimon N on 27 Nov 2019
Dear Anonymous, Thank you for rating our hotel. We hope you can visit us soon again! Sincerely, Daimon N Digital Marketing & Communications Manager

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019
Response from Daimon N on 8 Nov 2019
Dear Anonymous, Thank you for rating our hotel. In an effort to better serve you and others in the future, would you be able to share more of your experience with us? Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlene, the concierge is amazing. She was so sweet and helped us plan our itinerary. She answered every question we had and acted like a friend. The rest of the staff always smiled and said hello. The room was gorgeous and always clean.
Stayed 7 nights in Oct 2019
Response from DaimonN on 28 Oct 2019
Dear Anonymous, Thank you for such kind feedback. Our dedicated team truly make our hotel wonderful and I am glad Charlene and the rest of the team were able to make your holiday delightful. We hope to see you soon again. Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet beach. Provide a butler service but I didn’t now use it much. Room was well appointed. Food selection is limited at the hotel but close to very good restaurants and it is easy to catch a taxi.
Stayed 5 nights in Sep 2019
Response from Daimon N on 27 Sept 2019
Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your overall stay with us and your comments on the butler service and menus have been noted and will be addressed by our senior management team. Thank you again for your valuable insight and we really hope to see you soon again. Regards, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
All staff regardless of their position, were very friendly and very helpful.
Stayed 7 nights in Sep 2019
Response from Daimon N on 30 Sept 2019
Dear Anonymous, Thank you for rating our hotel and saying such kind words about our staff. They are truly the secret to our resort's success and we hope to see you soon again! Regards, Daimon Nurse Manager of Digital Marketing and Communications

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the location and the closeness of the rooms to the beach. I also like how quiet and comforting it was. The staff are very nice and helpful. I didn’t like the restaurants because it was not only expensive but the food was not that great for the price.
Stayed 4 nights in Sep 2019
Response from Daimon N on 27 Sept 2019
Dear Anonymous, Thank you for sharing such valuable insights. As a leading luxury hotel in the Caribbean, we pride ourselves on not only having one of the best beachfront locations but some of the friendliest staff in the Caribbean. We are glad you enjoyed your overall stay with us and your feedback on the restaurant has been noted and will be addressed by our management. We hope you can join us again soon. Regards, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room faces the beach and water with unobstructed views. Recently redone-we have been going for years.
Stayed 6 nights in Sep 2019
Response from Daimon N on 16 Sept 2019
Dear Anonymous, Thank you for reviewing our hotel. I am glad you enjoyed your ocean-facing room and it is one of the best features of the hotel; having all rooms face the ocean ensures all our guests get the same fabulous views. We hope to see you again soon! Sincerely, Daimon N Digital Marketing & Communications Manager

8/10 Good

W.D, New Jersey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came back yesterday. It was wonderful! This is not the high season the hotel was not full, which was just fine with me. My experience started at the airport. As soon as I disembarked from the plane there was the hotel staff member waiting to maneuver me through the long line of travelers waiting at customs. I didn’t have to wait in the long lines....now that is service! She brought me to my transportation where the driver picked me up and brought me to the hotel. At the hotel I was met with a drink, cool towel for my hands and a dessert. Staff is warm,friendly & accommodating. My room was wonderful. My only issue was the minibar was being fixed and the hot water was not available in the mornings. I complained about the water the first morning. They seemed to have addressed the issue at the time but each morning the same thing occurred. Always warm water in the afternoon and evening. The staff was wonderful! Debra the waitresses was excellent. Pearce who was everywhere was excellent and accommodating. He showed me around answered many questions about the island.Access to the beach-wonderful. Sand was soft, water was warm/crystal clear. Plenty of chairs with umbrellas-never a need to fight for chair/umbrella. Food/drink on the beach, thanks Tea! Plenty of watersports led by Ryan! Live entertainment for dinner-tasteful. Complimentary breakfast buffet-lovely. Food was good.They don’t skimp on the alcohol. Rum punch is WOW! Property clean, well kept. Will be back!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Daimon N on 11 Sept 2019
Dear Anonymous, Thank you for rating our hotel. In an effort to better serve you and other guests in the future, would you be able to share more of your experience with us? Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Psizzle, Chapel Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what an amazing stay. The property was well kept, and the staff was top notch. The location was great. Special shout out goes to Ryan, the gentleman who works with the water sports. This man was the friendliest person I’ve ever met. Took the time and went out of his way to make us feel welcomed. Even thought my wife how to paddle board as well as some sailing.
Stayed 4 nights in Aug 2019
Response from Daimon N on 20 Aug 2019
Dear Psizzle, Thank you for taking the time to review our hotel. We are touched you had such an amazing time at our resort. Staff like Ryan are truly what makes our hotel shine and I am glad the team were able to turn moments into memories for you and your wife. We hope to see you soon again! Sincerely, Daimon N Digital Marketing & Communications Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Daimon N on 20 Aug 2019
Dear Anonymous, Thank you for rating our hotel. In an effort to better serve you and other guests in the future, would you be able to share more of your experience with us? Sincerely, Daimon N Digital Marketing & Communications Manager