Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Michigan, USA

Hotel OK, location not great

Posted 06-Jul-2016
We chose this hotel as we were on our way to Canterbury from the west side of London. Town of Sittingbourne quite industrial and the location of the hotel does not lend itself to walking about. Restaurant very costly so had to get in the car again to find an alternate dining facility.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2016 on Hotels
5out of 5
by Paticia from Hemel Hempsteead

Lovely weekend break

Posted 31-Mar-2016 on Hotels
very impressed with the hotel, staff were very attentive. not so keen on Sittingbourne
5out of 5
by mark

This traveller left a rating score only Posted 30-Mar-2016 on Hotels
4out of 5
by A verified traveller

Nice hotel

Posted 14-Mar-2016
Lovely facilities very comfortable great breakfast nice log fires
4out of 5
by A verified traveller from Kent

Enjoyed my Stay

Posted 04-Jan-2016
Pros: Pool and Spa
Cons: Hotel bed was uncomfortable could do with changing
Location: Really nice Thai restaurant in Sittingbourne. Canterbury nice place to visit.
Enjoyed my stay at this hotel. The Spa and Pool facilities were really good. The food was expensive in the main restaurant and we could not eat in the The Brasserie restaurant on a Saturday evening as it is closed, which was disappointing. Because of this we ate out. Really nice Thai restaurant in Sittingbourne. Breakfast was really good and the staff looked after you. The room was really nice, but the bed was uncomfortable which was a shame. I would however recommend the hotel to anyone who would like to chill out and relax on a weekend.
4out of 5
by A verified traveller

Great short break

Posted 10-Nov-2015
Pros: The spa and the friendly and attentive staff.
Location: Great location for visiting Kent by car, not so great for walking in the local area.
We booked this hotel for a weekend break to unwind. The weather was not great so we made good use of the excellent spa facilities. Food in the restaurant was delicious, with great service from the pleasantly cheerful staff. In fact the cheerful, friendly staff throughout the hotel made the stay that little bit nicer. We were disappointed that the area around the hotel was not quite what we'd expected - it's on the edge of a "built-up" area, while the nearby lanes were treacherous with fast moving cars and no pavements (a little scary for a stroll). The main reason for staying, however, was for the chance to do as little as possible, relax and unwind and we managed this very well. Would definitely recommend.
5out of 5
by A verified traveller from london

Excellent as always

Posted 25-Oct-2015
We stay here quite regularly and are never disappointed. The staff can't do enough for you and the facilities are great! The food is top notch and is always fresh.
4out of 5
by Niels Pilt from Frederiksberg

Hyggeligt landhotel

Posted 21-Oct-2015 on Hotels
Det er et meget traditionelt ældre hotel, der er opgraderet med stor personlig service og flotte omgivelser. De forskellige opholdsrum er utrolig hyggelige i gammel engelsk stil.
5out of 5
by Lillie from Canterbury

Parents 25th wedding anniversary weekend

Posted 07-Oct-2015 on Hotels
i sent my parents away here for their 25th wedding anniversary, they said they had a brilliant time and the room and hotel was lovely. the bed had a heated headboard and the separate lounge area was warm and welcoming with an open fire. i pre-ordered flowers, chocolates and wine for their arrival. i also ordered a dessert plate with ''happy anniversary'' however they did not honour this. the food was lovely, however very small portions and the brasserie menu was limited to sandwiches only and this wasn't told to my parents when they booked for dinner. apart from those two minor default everything else was perfect.