Posted 19-Sep-2015 on Hotels
Lovely surroundings, good welcome from reception, chose firstly to eat in the 'brasserie' however, awful reception, told to sit in the corner! No one came to take our order until we approached bar staff who then said that 'the chef' was extremely busy and we may or may not get food. This however, was rectified by the food and beverages manager. We chose to eat in the main restaurant and the service was excellent. The food also excellent! Superb waiting staff and they couldn't do enough for us.
Don't even attempt the brasserie, head straight for the restaurant. Really lacking problem solving skills and nonchalant response.
Bedroom 29 very clean and beautiful furniture and en suite bathroom. However the mattress let the overall stay down, very cheap, aching back in the morning, didn't fit 'snug' sgsinst the adjoining bed so kept 'rolling' and sinking in the middle.