Exterior

Reviews of U Sathorn Bangkok

5 out of 5
U Sathorn Bangkok
105, 105/1 Soi Ngam Duphli, Thung Maha Mek, Sathorn, Bangkok

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tat Yuen

Stayed 2 nights in Dec 2023
Response from Jason Macleod on 28 Dec 2023
Dear Tat Yuen, Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

MIN JI

Stayed 2 nights in Dec 2023
Response from Jason Macleod on 25 Dec 2023
Dear Min Ji,Greetings from U Sathorn Bangkok.Thank you very much for your kind review; it’s greatly appreciated by all of us at U Sathorn Bangkok. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Wai kee ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Jason Macleod on 20 Dec 2023
Dear Wai Kee Ken,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind stay rating goes a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jason Macleod on 18 Dec 2023
Dear Alison, Your gracious feedback and high rating regarding your stay at U Sathorn Bangkok are immensely appreciated. Your kind words motivate us to maintain our commitment to excellence. Thank you for choosing our establishment, and we look forward to the pleasure of hosting you once again. Warm Regards, Jason Macleod General Manager

10/10 Excellent

MING YI

Stayed 5 nights in Dec 2023
Response from Jason Macleod on 15 Dec 2023
Dear Ming Yi, We are truly grateful for your outstanding rating and feedback following your stay at U Sathorn Bangkok. Your high score reflects our dedication to providing exceptional service. Thank you for choosing us, and we look forward to welcoming you back in the future.Warm Regards, Jason Macleod General Manager

10/10 Excellent

JUNGAE

Stayed 1 night in Dec 2023
Response from Jason Macleod on 15 Dec 2023
Dear Jungae, Your generous rating and feedback following your stay at U Sathorn Bangkok are immensely appreciated. We're delighted our efforts resonated with you, and your high score inspires us to continue delivering exceptional experiences. Thank you for choosing us, and we eagerly anticipate your return.Jason Macleod General Manager

10/10 Excellent

Anne

Stayed 2 nights in Nov 2023
Response from Jason Macleod on 15 Dec 2023
Dear Anne, Your feedback and high rating regarding your stay at U Sathorn Bangkok are immensely appreciated. Your kind words motivate us to maintain our commitment to excellence. Thank you for choosing our establishment, and we look forward to the pleasure of hosting you once again. Warm Regards, Jason Macleod

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend, beautiful hotel & pool area!
Beautiful hotel, breakfast & the pool area is especially amazing. Staff are so friendly, highly recommend if staying in Bangkok. Pool has sunlight all day! Rooms are big and spacious with a balcony.
Stayed 3 nights in Nov 2023
Response from Thank you from U Sathorn Bangkok on 6 Dec 2023
Dear Rosie,Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Tinnapan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite modern resort in the heart of Bangkok
Stayed 1 night in Nov 2023
Response from Thank you from U Sathorn Bangkok on 4 Dec 2023
Dear Tinnapan,Greetings from U Sathorn Bangkok.May I begin by thanking you for sharing your U Sathorn Bangkok experience and it was a genuine pleasure to learn you enjoyed your time with us.We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.We look forward to being of service to you again on your next visit to Bangkok.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

hanna

Stayed 1 night in Nov 2023
Response from Jason Macleod on 15 Dec 2023
Dear Hanna, We extend our heartfelt gratitude for your generous feedback and exceptional rating of your stay at U Sathorn Bangkok. Your encouraging words serve as a source of inspiration for our team's dedication. Thank you for entrusting us with your stay, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm Regards, Jason Macleod General Manager

10/10 Excellent

Diane

Stayed 2 nights in Nov 2023
Response from Jason Macleod on 15 Dec 2023
Dear Diane, Your generous rating and feedback following your stay at U Sathorn Bangkok are immensely appreciated. We're delighted our efforts resonated with you, and your high score inspires us to continue delivering exceptional experiences. Thank you for choosing us, and we eagerly anticipate your return.Jason Macleod General Manager

10/10 Excellent

junhyuk

Stayed 1 night in Nov 2023
Response from Jason Macleod on 15 Dec 2023
Dear Junhyuk, We extend our heartfelt gratitude for your generous feedback and exceptional rating of your stay at U Sathorn Bangkok. Your encouraging words serve as a source of inspiration for our team's dedication. Thank you for entrusting us with your stay, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm Regards, Jason Macleod General Manager

10/10 Excellent

Young

Stayed 3 nights in Oct 2023
Response from Jason Macleod on 15 Dec 2023
Dear Young, Your generous rating and feedback following your stay at U Sathorn Bangkok are immensely appreciated. We're delighted our efforts resonated with you, and your high score inspires us to continue delivering exceptional experiences. Thank you for choosing us, and we eagerly anticipate your return.Jason Macleod General Manager

10/10 Excellent

NARA

Stayed 4 nights in Oct 2023
Response from Jason Macleod on 15 Dec 2023
Dear Nara, We extend our heartfelt gratitude for your generous feedback and exceptional rating of your stay at U Sathorn Bangkok. Your encouraging words serve as a source of inspiration for our team's dedication. Thank you for entrusting us with your stay, and we eagerly anticipate the opportunity to welcome you back in the near future.Warm Regards, Jason Macleod General Manager

8/10 Good

SOOYEON

Stayed 4 nights in Oct 2023
Response from Jason Macleod on 15 Dec 2023
Dear Sooyeon, We are truly grateful for your outstanding rating and feedback following your stay at U Sathorn Bangkok. Your high score reflects our dedication to providing exceptional service. Thank you for choosing us, and we look forward to welcoming you back in the future.Warm Regards, Jason Macleod General Manager

10/10 Excellent

christian

Stayed 3 nights in Sep 2023

10/10 Excellent

daejung

Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

minkyeong

Stayed 1 night in Sep 2023

10/10 Excellent

TAEJONG

Stayed 2 nights in Sep 2023

10/10 Excellent

juhyeong

Stayed 1 night in Aug 2023

10/10 Excellent

So Hee

Stayed 1 night in Aug 2023

10/10 Excellent

SARNYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Bangkok!!! Friendly staffs, nice food, beautiful decoration and hotel ambience. Quiet since it is in the Soi near Sathon Rd. not on the main street. You cannot imagine to find this kind of property in the middle of BKK.
Stayed 2 nights in Sep 2023
Response from Thank you from U Sathorn Bangkok on 9 Sept 2023
Dear SARNYA,Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

4/10 Poor

LUK JING

Travelled with family
Disliked: Staff & service, property conditions & facilities
Disappointed to say that this hotel is not up to my expectation. Upon checking in the room, there was a puddle of water on the floor near the fridge and there was a weird smell. After turning on the air con for several hours, the smell was gone. Yet, this isn’t something I expect in a 4-star hotel of this price. Also, the temperature of the room goes up to 27C during the day even when it’s set as the coolest temperature. The worst thing of the stay is that on the last day, I was informed my check-out time was 1pm and that I had signed a paper agreeing to that during check-in. During check-in, it was quite late and raining and I probably signed it during a rush without reading the terms clearly. It’s my mistake that I did not read the terms, but I don’t think the hotel should change the terms as it was clearly written in my booking that I can enjoy 24-hour use of room. Since my departure flight was at night, I booked this hotel mainly because of this feature. All in all, this hotel is overrated and I do not recommend it. Cleanliness 5/10 Staff & service 5/10 Amenities 5/10 Location 6/10 Property conditions & facilities 6/10 Eco-friendliness 6/10

10/10 Excellent

DONGHUN

Stayed 1 night in Aug 2023

10/10 Excellent

LAI NOG

Stayed 2 nights in Aug 2023

10/10 Excellent

Carol

Stayed 3 nights in Aug 2023

10/10 Excellent

JIYEONG

Stayed 1 night in Aug 2023

10/10 Excellent

SUKHOON

Stayed 1 night in Jul 2023

10/10 Excellent

Pui Lam

Stayed 3 nights in Jul 2023

8/10 Good

Po Yan

Stayed 2 nights in Jul 2023

10/10 Excellent

Torben

Stayed 2 nights in Jul 2023

10/10 Excellent

Claire

Stayed 2 nights in Jun 2023

10/10 Excellent

wonjae

Stayed 2 nights in Jun 2023

6/10 Okay

YUNG CHING

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
可以一再入住的飯店
早餐,住宿,服務人員,酒店環境一切都很好的住宿體驗~ 只是房間內馬桶蓋緩衝壞了,蓋上時都會急速下降
Stayed 2 nights in May 2023
Response from Thank you from U Sathorn Bangkok on 26 Jun 2023
Dear Value Guest,Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

minsu

Stayed 2 nights in May 2023

10/10 Excellent

chin

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF NICE SERVICE
Stayed 2 nights in May 2023
Response from Thank you from U Sathorn Bangkok on 12 May 2023
Dear chin, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Sathorn Bangkok.Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Bangkok. Kind regards,Jason MacleodGeneral Manager

10/10 Excellent

Donghee

Stayed 1 night in Apr 2023

10/10 Excellent

JEONGEUN

Stayed 1 night in Apr 2023

8/10 Good

Chi ming

Stayed 3 nights in Apr 2023

10/10 Excellent

Adrian

Stayed 3 nights in Apr 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Oasis in leafy surroundings
Beautiful colonial style hotel, friendly and helpful staff and a great breakfast. Being able to check out at 5pm was probably the best bit qith a 9pm flight! Will definitely come back
Stayed 2 nights in Apr 2023
Response from Thank you from U Sathorn Bangkok on 17 Apr 2023
Dear Louise,Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Seunghee

Stayed 1 night in Apr 2023

10/10 Excellent

CHANG BUM

Stayed 3 nights in Mar 2023

2/10 Terrible

JIHYUN

Stayed 1 night in Mar 2023

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t go unless have no money
Room was full Of bugs. Rain shower never worked. Room smelt muggy. Not great as they say u pay for what u get and it was cheap
Stayed 1 night in Apr 2023
Response from Thank you from U Sathorn Bangkok on 11 Apr 2023
Dear Jason,Greetings from U Sathorn Bangkok.I would like to begin by thanking you for your very kind words regarding your time with us and both me and my team are delighted you enjoyed your stay.It has been brought to my attention that your recent visit with us was not up to our usual exacting U standards and I would like to offer my genuine apologies for this. Providing the highest levels of hospitality is our overwhelming aim and hearing we have fallen below that standard is something I would like to address immediately. I hope you can forgive us for the inconvenience you suffered and it will not stop you from staying with us in the future.Looking forward to welcome you back again soon in near future.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous oasis.
Fabulous in every way. Luxurious oasis in the heart of Bangkok. First class service, facilities and food. Returning to Bangkok next week so we have already rebooked!
Stayed 3 nights in Apr 2023
Response from Thank you from U Sathorn Bangkok on 11 Apr 2023
Dear Catherine,Greetings from U Sathorn Bangkok.May I begin by thanking you for taking the time and trouble to write a review of your stay at U Sathorn and I truly appreciate your kind words. Given the wide choice of accommodation available in Bangkok and the surrounding area I am delighted you chose us and that we lived up to your expectations.We hope on your next trip you choose to stay with us again as it would be a pleasure to welcome you back.Best regards,Jason MacleodGeneral Manager

8/10 Good

gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay again Missed the spa - not open now Enjoyed the library food and drinks
Stayed 2 nights in Mar 2023
Response from Thank you from U Sathorn Bangkok on 3 Apr 2023
Dear Gerard,Greetings from U Sathorn Bangkok.I was delighted to read your review and may I thank you for your kind words. As a U-branded property our sole intention is to offer the highest levels of service and comfort we possibly can and we are so glad that you enjoyed your stay.May I end by saying we hope you have the opportunity to visit us again in the very near future as one of our valued returning guests.Best regards,Jason MacleodGeneral Manager

10/10 Excellent

Antoine

Stayed 2 nights in Mar 2023