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Reviews of The Okura Prestige Bangkok

5 out of 5
The Okura Prestige Bangkok
Park Venture Ecoplex, 57 Wireless Road, Bangkok, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1000 reviews" "
Rating 8 - Good. 178 out of 1000 reviews" "
Rating 6 - Okay. 29 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo

Travelled with partner
Liked: Amenities
Everything was perfect
Stayed 1 night in Apr 2024
Response from Niek Hammer on 15 Apr 2024
Thank you for your stay and we are pleased to hear that your time at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!! Totally totally recommend. Great rooms, amazing staff, beautiful design and details
Stayed 2 nights in Apr 2024
Response from Niek Hammer on 10 Apr 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok sometime in the hopefully not too distant future!!

8/10 Good

Kisson, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Niek Hammer on 11 Apr 2024
It was a great pleasure having you as our guest and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

YIU FUNG

Liked: Cleanliness, staff & service, property conditions & facilities
自助早餐很好、選擇多。
Stayed 3 nights in Apr 2024
Response from Niek Hammer on 7 Apr 2024
Thank you for choosing The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

Susan, west islip

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location of the property was excellent and the staff was exceptional
Stayed 7 nights in Mar 2024
Response from Niek Hammer on 1 Apr 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

KEVIN

Stayed 2 nights in Mar 2024
Response from Niek Hammer on 20 Apr 2024
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to your future return!

8/10 Good

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good.
Response from Niek Hammer on 27 Mar 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to your future return!

10/10 Excellent

Alix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Breakfast and dinner menu was delicious.
Stayed 1 night in Mar 2024
Response from Niek Hammer on 26 Mar 2024
Thank you for your stay and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Ratanaphorn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for my holiday !! i will be back soon
Stayed 2 nights in Mar 2024
Response from Niek Hammer on 17 Mar 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience every time I’ve stayed here
Stayed 1 night in Mar 2024
Response from Niek Hammer on 13 Mar 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok

10/10 Excellent

Piyatida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly delightful experience. The first thing that caught my attention was the breathtaking view from my room. Waking up to such a picturesque sight really set the tone for my stay
Stayed 3 nights in Feb 2024
Response from Niek Hammer on 24 Feb 2024
Thank you for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a delight. A bit of Japan in the middle of Bangkok. Quiet and uncomplicated and well located.
Stayed 5 nights in Feb 2024
Response from Niek Hammer on 22 Feb 2024
Thank you for your continued patronage to the Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient hotels in Bangkok’s CBD area…
Stayed 3 nights in Feb 2024
Response from Niek Hammer on 21 Feb 2024
Thank you for your stay and it was a great pleasure having you as our guest at The Okura Prestige Bangkok!

10/10 Excellent

Hing Yu Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most friendly General Manager
Stayed 3 nights in Feb 2024
Response from Niek Hammer on 13 Feb 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to seeing you again!

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, amenities
Great hotel, the best breakfast buffet and service i ever experienced! Bravo to the team and their kind attentiveness.
Stayed 3 nights in Jan 2024
Response from Niek Hammer on 30 Jan 2024
Thank you so much for your kind words and we look forward to be welcoming you back to The Okura Prestige Bangkok!

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024
Response from Niek Hammer on 13 Feb 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok with other travelers and we look forward to your future return!

10/10 Excellent

gongzhe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well-served Japanese hotel, clean and tidy, the food is excellent, and the staff is warm and professional.
Stayed 5 nights in Jan 2024
Response from Niek Hammer on 18 Jan 2024
Thank you for your stay at The Okura Prestige Bangkok and we look forward to be seeing you again sometime!

10/10 Excellent

Robert, McLean

Stayed 1 night in Jan 2024
Response from Niek Hammer on 18 Jan 2024
Thank you for sharing your recent experience at The Okura Prestige Bangkok and we look forward to welcoming you back!

10/10 Excellent

Ty, Sutter Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Okura Prestige Bangkok is perhaps the nicest hotel we have stayed at, and this is our of a very distinguished list. The staff are all extremely professional and friendly. The room has the highest amenities and functions, combined with a sophisticated Japanese aesthetic. The infinity pool is gorgeous. And finally, the breakfast buffet is by far the best we have had at any hotel, not to mention you can eat it on the 24th floor patio overlooking some of the most fascinating architecture in Bangkok.
Stayed 1 night in Jan 2024
Response from Niek Hammer on 16 Jan 2024
Thank you for choosing The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

2/10 Terrible

Jess

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The first step to this hotel on my first day was a terrible experience. The water and power was out due to maintenance which meant the elevators were out till 6ish. We ended waiting 25minutes in the warm for a fireman lift. To compensate this, the hotel had a little canapés/drinks station. I had an upgrade, room was reasonable. 2802 for those who want a corner deluxe twin room of the view of Bangkok’s cityscape. Breakfast next day- had a choice of international buffet which was nothing to rave about. Pancakes were left out under light but still quite cold. Coffee was clearly from a machine- absymal. Tea was glugy and thick. Choice to sit inside or outside- if you do intend to sit outside, you might wanna head there early due to its popularity. Throughout my stay the corridor outside my room leading to the elevators smelled like cigarette smoke. I have complained about this both to okura services and front desk, but they just looked at me without offering a change of room. Housekeeping was slow with request, asked for teabags and bottles of water which I had to wait 2hours for. Appalling. My final straw to cap this stay at this hotel was that I had to lug and lift my luggage (with help of the Grab driver). I felt the hotel was overstaffed. Honestly, the perks are the convenience of having central embassy and BTS within a stone throw distance but the service…remains absymal. Although thanks for the super late checkout without additional fees and a upgrade
Stayed 2 nights in Jan 2024
Response from Niek Hammer on 12 Jan 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we are very sorry to learn about your experience. At the same time we also would like to take this opportunity to offer our sincere apologies for the inconvenience you encountered due to annual power transformer maintenance which we had to execute in compliance with government regulations.

10/10 Excellent

Anass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located on top of BTS station, swimming pool is great.
Stayed 2 nights in Jan 2024
Response from Niek Hammer on 12 Jan 2024
Thank you for your kind comments and we are pleased to learn that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Yin

Stayed 4 nights in Jan 2024
Response from Niek Hammer on 12 Jan 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

2/10 Terrible

Benjamin

Stayed 3 nights in Jan 2024
Response from Niek Hammer on 12 Jan 2024
With regret we have taken notice of your rating following your recent stay at The Okura Prestige Bangkok and please let us know if we can be of any further assistance.

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Clean, posh and comfortable. Extremely convenient location with direct connection to BTS and walkable to many places. Would stay again in future
Stayed 2 nights in Jan 2024
Response from Niek Hammer on 10 Jan 2024
Thank you for choosing The Okura Prestige Bangkok and we are very happy to hear it was so much enjoyed!

10/10 Excellent

Chin Chye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a corner room that offered me panoramic views of the city. Not only was the room bigger, the toilet area was bigger too. It offered dual facing of the city as it was in a corner. Room looked fresh and clean, very well kept. The bed was ultra comfy, the TV channels were engaging, the bathtub size made everything perfect. The amenities in the room were well stocked. Housekeeper replenished my fruit plate daily which I feel was a good gesture. Facilities in the hotel were also exclusive and well decorated. The gym was probably one of the more well equipped gyms I had ever visited in a 5-star hotel. They had an infinity pool just outside the gym which overlooked the city area from a height of 24 floors. Breakfast buffet was both international and Japanese themed. It looked amazing and I was really spoilt for choice. Location wise, BTS station was just a 3 mins walk away but it was not directed connected. Calling for Grab car (Uber) could be challenging due to its location in the city area. Overall, I have 0 complains with my stay here and would definitely return again.
Stayed 3 nights in Dec 2023
Response from Niek Hammer on 10 Jan 2024
Thank you for taking the time to share your detailed experience with us at The Okura Prestige Bangkok and we pleased to hear it was so much enjoyed!

6/10 Okay

Angel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet at their Up and Above Cafe offers lots of choices especially including Japanese option, however go early to avoid grumpy staff during the peak time, and a bit difficult for them to collect your used plates and offer you a refill of tea or coffee..
Stayed 2 nights in Jan 2024
Response from Niek Hammer on 10 Jan 2024
Thank you for sharing your thoughts on your recent stay at The Okura Prestige Bangkok and we regret to learn about your breakfast feedback, but value your feedback for our continuous improvement.

10/10 Excellent

Gigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really thoughtful and prepared surprises for our special celebration! The staff are nice and their English proficiency is good too! The breakfast was excellent and the room is spacious! Would definitely come back again!
Response from Niek Hammer on 9 Jan 2024
Thank you recommending us to other travelers and we are delighted to learn that your stay at The Okura Prestige Bangkok was so much enjoyed!

10/10 Excellent

thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very gods stay- front desk very helpful. Breakfast was excellent. Convenient to the bts sky train.
Stayed 4 nights in Jan 2024
Response from Niek Hammer on 9 Jan 2024
Thank you for your kind words and we are pleased to hear that your stay at The Okura Prestige Bangkok was much enjoyed!

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good location, the pool should be heated in order to enjoy it more but overall was great.
Stayed 4 nights in Dec 2023
Response from Niek Hammer on 7 Jan 2024
Thank you for staying with us at The Okura Prestige Bangkok and we are pleased that you had an enjoyable overall stay!

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Niek Hammer on 9 Jan 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and please let us know if we can be of any future assistance!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Niek Hammer on 2 Jan 2024
Thank you for your stay and we so happy to hear that your time at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Niek Hammer on 2 Jan 2024
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to be welcoming you sometime in the hopefully not too distant future!

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Niek Hammer on 31 Dec 2023
Thank you for visiting us at The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Emily

Stayed 3 nights in Dec 2023
Response from Niek Hammer on 31 Jan 2024
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property! Staff and service were 5 star! Restaurant options were superb. The room the view and amenities are just some of the perks of this hotel. I travel to Thailand often and definitely will return
Stayed 1 night in Dec 2023
Response from Niek Hammer on 31 Dec 2023
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we look forward to seeing you again sometime as our distinguished guest!

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from Niek Hammer on 30 Dec 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

4/10 Poor

Yosef

Stayed 4 nights in Dec 2023
Response from Niek Hammer on 18 Jan 2024
With regret we have taken notice of your rating and please let us know we can be of any further assistance!

8/10 Good

Wai Lung

Stayed 4 nights in Dec 2023
Response from Niek Hammer on 29 Dec 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

10/10 Excellent

Derek Sau Leung

Stayed 3 nights in Dec 2023
Response from Niek Hammer on 29 Dec 2023
Thank you for your stay at The Okura Prestige Bangkok and we are pleased to hear it was much enjoyed!

10/10 Excellent

Yu-Ting

Stayed 3 nights in Dec 2023
Response from Niek Hammer on 27 Dec 2023
Thank you for sharing your recent experience at The Okura Prestige Bangkok and we sincerely look forward to the pleasure of your return!

10/10 Excellent

JHAVERI

Stayed 2 nights in Dec 2023
Response from Niek Hammer on 24 Dec 2023
It was a great pleasure having you as our guest at The Okura Prestige Bangkok and we look forward to seeing you again!

10/10 Excellent

johan nicolai

Stayed 4 nights in Dec 2023
Response from Niek Hammer on 24 Dec 2023
Thank you for your kind words and we are pleased to hear that your stay at The Okura Prestige Bangkok was much enjoyed!

10/10 Excellent

LI LING

Stayed 5 nights in Dec 2023
Response from Niek Hammer on 22 Dec 2023
Thank you for choosing The Okura Prestige on your recent visit to the city of angels and we are pleased to learn it was enjoyed!

10/10 Excellent

Wai Yan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Niek Hammer on 22 Dec 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to seeing you again in the hopefully not too distant future!

10/10 Excellent

JOOHYE

Stayed 4 nights in Dec 2023
Response from Niek Hammer on 22 Dec 2023
It was a great pleasure having you as our distinguished guest at The Okura Prestige Bangkok and we can't wait to welcome you back sometime!

10/10 Excellent

WING SZE GRACE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Nov 2023
Response from Niek Hammer on 12 Dec 2023
Thank you for your stay and we look forward to seeing you again sometime at The Okura Prestige Bangkok!

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were immaculate. The service was amazing. The breakfasts were delicious. The rooms were so clean and comfortable. The lounge was lovely and convenient.
Stayed 4 nights in Dec 2023
Response from Niek Hammer on 11 Dec 2023
It was a great pleasure welcoming you to The Okura Prestige Bangkok and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Norman

Stayed 3 nights in Dec 2023
Response from Niek Hammer on 30 Dec 2023
Thank you for taking the time to share your experience at The Okura Prestige Bangkok with other travelers and we are delighted to hear it was so much enjoyed!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Niek Hammer on 10 Dec 2023
Thank you for choosing The Okura Prestige Bangkok and we look forward to the pleasure of your future return!

8/10 Good

Henning

Stayed 2 nights in Dec 2023
Response from Niek Hammer on 9 Dec 2023
Thank you for staying with us at The Okura Prestige Bangkok and we look forward to the pleasure of your return!