Ratings based on 525 Verified Reviews

3.8 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice hotel near Asoke BTS

Posted 11-May-2017
Within 2 mins walk from hotel to Asoke BTS station and also Terminal 21 Shopping Mall & Robinson. If drivers not sure of the exact location, u can emphasize The Westin Hotel (which is juz 1 min walk from The Key). Big room n value for money and never regret my booking !
4 out of 5
Recommended
for Couples
by A verified traveller from Kolkata

Great location and friendly staff

Posted 15-Apr-2017
Pros: Location and attentive staffs.
Cons: A construction work was going on outside, was noisy in the night probably due to Sonkran festival, which I believe the hotel cant do much to improve.
Location: Great location for mall hopping, that was our purpose. After covering Terminal 21 and Robinson on the first night, we took BTS sky train to go to Siam
We stayed two nights from April 12-14, 2017. The great thing about this hotel is its location, you can get everything including two big shopping centers and BTS Asoke station just for 3-4 minutes walking. The staffs were quite helpful and attentive. I chose a deluxe room without knowing that its has no windows in it. We reached around 11am in the morning, with an idea that we would leave our luggaes at the reception and spend time at Terminal 21 until 2pm, which is the scheduled time for checking in. I actually called one day before and informed the receptionist about our plans. Pleasantly enough on our arrival she gave us the room at 11am, which was very clean, cozy, with a big bathroom. Anyhow we had plans to stay outside for most of the time. However, the only problem was the smell in the room and we both felt little claustrophobic, ending with asthma attack for my wife. Next morning, I explained the situation to the receptionist, and requested to change the room. Then only she mentioned all their rooms had no windows. However, she agreed to change the room based on availablity. Once again she gave us a pleasant surprise giving us an upgraded executive room with no additional cost. My bad I never asked her name. Also one of their staffs called a taxi for us during departure. Overall it was a pleasing experience staying in this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Posted 30-Mar-2017
Clean and spaces studio room to stay! Good location Easy walk way to bts n Mrt
2 out of 5
by A verified traveller

have ant and bug in room , now window

Posted 19-Feb-2017
have ant and bug in room , now window, The walls are full
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

A gem waiting to be found!

Posted 13-Feb-2017
Pros: Affordable rates yet in an excellent location. Street food just downstairs. Spacious room and toilet.
Cons: As the unit i stayed was facing the street, it could get a little noisy when vehicles with loud exhausts drive pass... especially the tuk tuks.
Location: Shopping at Terminal 21 shopping mall, street hawker to eat at, BTS Station to connect you to other places of attraction.
This boutique hotel is a gem. It is so well hidden yet is walking distance to Terminal 21 shopping mall and ASOK BTS Station! For the price you pay, it's a steal! The breakfast didn't offer a good spread but it's still satisfying nonetheless. WIFI is fast, as i could even stream youtube videos. The bed was comfortable as well and the water was hot enough with good pressure. This hotel would be in the top of my list the next time i come Bangkok again!
4 out of 5
by Rajnish Kumar

Value for money

Posted 23-Jan-2017 on Hotels
It was a nice stay and the best part was being in the centre of the town but still being away from the crowds
3 out of 5
Recommended
for Everyone
by A verified traveller from singapore

Good location

Posted 20-Jan-2017
Was given an early check in at 11.30am. Nothing fantastic of the room although it equipped with the kitchen and a bit disappointed about the size of the room, just only the location was good. Breakfast can give a skip.
4 out of 5
by A verified traveller

Convenient and clean

Posted 11-Jan-2017 on Hotels
Quality of service is great, nice and helpful staff; walking 3-5 minutes to Asoke BTS station and Terminal 21 shopping mall; computer for use in lobby ; we have been upgraded when we check-in and without any charges ; spacious and clean bedroom, dinning room and washroom; open kitchenette; will stay again for forthcoming trip in BKK.
3 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Good location but....

Posted 09-Jan-2017
My room was upgraded which was a nice surprise upon check in. Everything in the room was nice with microwave oven, a large fridge, crouch and a kitchen sink. Staff were friendly and room is clean. Many eateries near hotel so did not take hotel breakfast TV was non existence because the channels sucks. The most downside was the faulty room which cannot be open by the issued card key and everytime we returned we have to inform the reception who would get a staff to open the door with a master card key. We were told that "tomorrow it would be repair" everytime we approached the reception and the tomorrow never come. We left with the lock still faulty. Could have given a 5 stars rating for the price we paid, clean room and location but because the "tomorrow" lock issue.
4 out of 5
by Esther

Posted 28-Dec-2016 on Hotels
We started out on a sour note after being relegated to a dungeon like room without windows (we booked one with a window and a tub). We were told we had been upgraded ( floor space) . But we insisted on changing a room because I needed my sleep during holidays and there was no way I'd get any sleep in such a room. The staff were kind and helped search and move us into a room with a tub and window ( which was what we booked for). I'd give them stars for hospitality, convenience and decent shower facilities. One star deducted for the debacle during check in and also for the couple of ants we found in the room. To be fair I will add that we checked in really late and the hotel had no idea I was terrified of enclosed spaces.