Front of property
Check availability

Reviews of Royal Ivory Sukhumvit Nana

3 out of 5
Royal Ivory Sukhumvit Nana
73 Sukhumvit Soi 4 Road, (nana), Bangkok, Bangkok

Reviews

7.0

Good

Rating 10 - Excellent. 181 out of 911 reviews" "
Rating 8 - Good. 297 out of 911 reviews" "
Rating 6 - Okay. 281 out of 911 reviews" "
Rating 4 - Poor. 91 out of 911 reviews" "
Rating 2 - Terrible. 61 out of 911 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Navin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent service.
Stayed 1 night in Mar 2024

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Servis
Stayed 2 nights in Feb 2024

2/10 Terrible

Hayden

Disliked: Cleanliness, property conditions & facilities
Room stunk like smoke in no smoking and the pool was broken not stated on any booking sights
Stayed 2 nights in Feb 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service
Good value for a budget
God value. Very good location. On the quite end of restaurants and entertainment hub Light train within 15 minutes walk.
Stayed 3 nights in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Zoe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The images of this hotel are unfortunately very unreliable, as the condition of the hotel is extremely worn down. It was very hard to sleep and relax as the street is extremely noisey and the the hotel seemed to be used for a lot of “visitors” at night. The room was a large size, however it was dirty, the bathroom was very poor and it was advertised as non smoking, however everyone was smoking. This hotel is located close to a lot of shopping centers and the train, however it was not worth the price we paid and not suitable for families. We will not be returning to this hotel.
Stayed 3 nights in Oct 2023

4/10 Poor

Gary

Travelled with group
Disliked: Staff & service, property conditions & facilities
The room I booked was not the same room I paid for online. They told me the other rooms were taken and could not refund me for the smaller room because I had already paid Expedia.
Stayed 4 nights in Sep 2023
Response from Royal Ivory Nana Bangkok Hotel on 2 Oct 2023
I see you've booked Superior room on your reservation. You've stayed in room 224 which is also a Superior room, the same type of room you've booked. In this case we gave you the same room type you've booked and did not do a Free Upgrade, we're so sorry we're unable to do an Upgrade for you :(Thank you again for choosing Royal Ivory Nana HotelHave a safe & wonderful travels,Royal Ivory Nana 4 Bangkok Hotel

6/10 Okay

Bulent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marcel

Stayed 2 nights in Jun 2023

2/10 Terrible

ELIZABETH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book hotels from the pictures on websites ( specifically in Thailand) Because it is not the same from website, we were disappointed and unhappy.
Stayed 3 nights in Jun 2023

6/10 Okay

somjai

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in 4 persons but gave 2 towels no shampoo and no soap provided
Stayed 5 nights in Aug 2023
Response from Royal Ivory on 10 Aug 2023
Dear Khun Somjai,Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. For Deluxe Family rooms, we will promptly provide the additional towels you require. Please call 0 to reach Reception for assistance.Regarding shampoo and soap, each room is equipped with wall-mounted pump dispensers for your convenience. Kindly check your room for these amenities.If your reservation is for a standard Deluxe King room, designed for 2 adults, and you are accommodating 4 persons without prior notice, the provision of 2 towels aligns with our standard policy. However, it seems you are following the proper procedure by reaching out to us. We appreciate your understanding and hope you have a pleasant stay.Best regards,Royal Ivory Nana Hotel

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Valentin

Stayed 3 nights in Jun 2023

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money, staff aren’t overly friendly though
Stayed 2 nights in Apr 2023

6/10 Okay

Nigel

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The propertt is very run down with major repairs needed. Room was neat not clean. Aircon made a hammering noise and killed multiple cockroaches during my 2 night stay. Shower and sink kept running could not turn off.
Stayed 2 nights in Apr 2023
Response from Andy at Royal Ivory on 26 Apr 2023
Hi Nigel, Thank you for choosing Royal Ivory. We are so sorry about the experience you've had at our Hotel. This is a rarity that should Not happen which room did you stay in so we can fix the room asap.Regards,AndyManagement @ Royalivory.com

10/10 Excellent

John

Stayed 5 nights in Jan 2023

10/10 Excellent

Ali

Stayed 7 nights in Nov 2022

4/10 Poor

Taalib, Valley Stream

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old. I mean VERY old. The bed in my room was basically a box spring with a mattress pad. Hard as a rock! The cooking facilities are ancient. There is no shower stall...just a handheld shower head. Though everything was clean, and the staff was friendly, this locale is just too antiquated for a recommendation. I will not stay here again.
Stayed 2 nights in Nov 2022
Response from Andy on 26 Apr 2023
Hi Taalib,Thank you for choosing Royal Ivory. We are so sorry about the experience you've had at our Hotel. We have bed comforter on request and We're happy to change room for guest if they do not like the bed. Some guest prefer harder while other prefer softer, we have both options.We'll fix the Shower Handle asap, there're handles in other rooms. If you could remember the room # it would be very helpful, we'll fix them asap.Regards,Andy @ Royal Ivory

6/10 Okay

nicholas

8/10 Good

Srip

Stayed 17 nights in Sep 2022

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Ivory was once a grand hotel, in the classic sense, with a vast lobby including shopping, upper class suites intended for lengthy stays and all the trappings that includes. Much of this remains, however the area has become what it is, the nana section, so a trifle seedy, and perhaps the aging of the hotel reflects this. Nevertheless, she is still a great place to stay, if this is the area you're looking for, with exceptional value for those huge rooms with king beds, kitchenette, dining area and so forth. Well worth consideration, and I for one would stay there again.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 27 nights in Feb 2020

6/10 Okay

Dietmar

Liked: Cleanliness
Royal Ivory Sukhumvit Nana
Stayed for 4 nights, Feb 2020. Not bad but bit tired. Breakfast buffet disappointing.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms, comfortable beds, dirty pool and althought the staff didn't speak english that well, they were friendly.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location near night life, but quiet enough to sleep at night.
Stayed 25 nights in Jan 2020

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

4/10 Poor

kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
wont return
pictures on the internet were much different than actual condition. The swimming pool was dirty, I would not let my son go in it. The courtesy tuk tuk didnt operate the time we were there. The TV was very old and although hundreds of chanels, no guide, so spent 20 minutes looking for appropriate viewing. The hotel is generally tired and old and has a smokey smell throughout.
Stayed 3 nights in Dec 2019

4/10 Poor

bruce

Disliked: Staff & service, property conditions & facilities, room comfort
it was terrible. I would never stay there again
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay as always excellent but for some reason my wallet went missing from my room , weather I dropped it or someone picked it up
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location far enough away from the nightlife to limit the noise but close enough to walk to. Lobby is spacious. Airport shuttle available and breakfast buffet was excellent.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Convenient, quiet position. Good value for money and good service ! Not luxury, but for single man quite adequate !
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

James Davidson

Liked: Cleanliness, staff & service
Very large room with kitchenette and safe in room. Room was older, but well kept. The air was set to 25 with no controls so may be too warm for some. The pool was small but not used while I was there. Mattress was hard for my taste. That said, with all the amenities, I thought the property was an incredible value for the area.
Stayed 4 nights in Nov 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to return.
I stay here at least twice every year. Friendly staff, big rooms, good breakfast, great location. Highly recommended.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building is very run down and desperatly needs maintainance. Photos online must taken be 20 years ago and dont show current run down condition. Bed was clean and staff were great. Back to condition, masses of mould in bathroom, torn towels, old dirty fridge, peeling paint, needs repainting. Dissapointed and would not stay again.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nothing basic room , outdated tv over 20 years old . Air conditioner that lraked water in room all the time .
Stayed 6 nights in Oct 2019

6/10 Okay

Neys

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nope
First night we were upgraded which was nice but the view was horrible. Next night we were given our designated room which had a broken a/c. The pool was supposed to open after a week of repairs but they extended the closure for another week so we booked at another hotel for the duration of our stay in Bangkok.
Stayed 1 night in Oct 2019

6/10 Okay

ainsworth

Stayed 4 nights in Oct 2019

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Was a nice hotel long ago. Not now.
First night had no ac and two beds wanted the big king bed . Next three nights were in a different room. The ac was ac control was broken so first and last night in the room we froze and the middle nights stay no ac. The hotel was a nice place to stay but has gone down hill very fast now. Will not stay again.
Stayed 2 nights in Sep 2019

8/10 Good

Rahamat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the toilet need to be improve
So far so good , only the toilet need to be improve the floor and wall so dirty stain around the tile.
Stayed 2 nights in Sep 2019

6/10 Okay

Maikor

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staffs and services were great. Rooms are not as clean and new as pictured. There was dust piles at the corners of the rooms, crumbs inside drawers, bad lighting, and yellow walls. The bed itself is harder than most but clean.
Stayed 4 nights in Sep 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019
Response from Paniti T. Assistant Manager, Distribution on 10 Oct 2019
Thank you for your review, we look forward to welcome you again

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
WI-fi not good and some of the light didn't work also the TV was hard to manage/turn on.
Stayed 2 nights in Jul 2019

6/10 Okay

Phone Kyaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Daniel

Liked: Cleanliness, room comfort
A bit of a walk to restaurants, shopping and bars, this hotel was clean and spacious with a nice kitchen area in the room although beginning to show some signs of wear. Overall a good property.
Stayed 1 night in Jun 2019

2/10 Terrible

Ashfaque

Liked: Room comfort
Disliked: Cleanliness, staff & service
Awful service quality from staffs specially from Myanmar
Stayed 2 nights in Jun 2019

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark and Dingy..Taxi drivers asleep on reception lounges...Dirty, seedy feel when you walk into the recption area...Indian call centre next to the restaurant..yukky looking salon with ladies asleep inside... The room was aweful, stained benchtops, a broken table and a lounge which was torn. Internet is virtually non existent. ..dial up speed at best Breakfast was a cold greasy mess...Coffee smelt like an ashtray...Staff are cleary not Thai..neck tatoos and full arm ones don't inspire confidence. ..People smoking in the restaurant...Nasty Indian man fighting with a Ladyboy all night next to my room didn't help...I checked after only one night...i ran.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019