Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller from caprileone

Seconda volta a phuket

Posted 05-Feb-2016
Pros: Il personale,il posto.
Cons: Cambiare compressori del aria condizionata,la notte danno abbastanza fastidio.
Location: Ottima posizione con vista sul golf,servizio navetta efficiente per uscire nel paese e per portare al mare.
L'hotel è purtroppo un pò vecchio e avrebbe bisogno di un buon lifting,dalle pitture ai compressori del aria condizionata,posto sempre molto bello,personale gentilissimo fanno dimenticare le cose negative.la colazione sempre un po povera e con prodotti non di ottima qualità.però ci ritornero lo stesso e lo consigliero ad altre persone.
3 out of 5
by A verified traveller from 한국

가족단위 여행에 적절한 호텔

Posted 30-Sep-2015
Pros: 직원들이 친절했고 생수,타월 등을 아낌없이 줌
Cons: 룸을 청소해도 머리카락 등이 발견되고 식당내 아기의자도 더러워서 물티슈로 닦고 앉아야함. 깔끔함을 원하면 다른 호텔로 가야 함.
Location: 라구나 단지내 맛사지샵,식당 등의 가격이 수준에 비해 높게 형성되어 있음
거실내 주방이 있어서 가족단위 여행시 밤에 라면을 끓이거나 밥을 할 수 있는 점이 큰 장점. 수영장이 작지만 나름 슬라이드도 있고 아기와 함께 놀기에는 딱 맞음. 조식은 그냥 그랬음. 라구나 단지내를 순회하는 공짜셔틀, 보트를 타고 다른 호텔을 구경할 수 있어 좋았음.
4 out of 5
Recommended
for Couples
by Buddy from Sherwood Park

Laguna Holiday Resort

Posted 29-Sep-2015 on Hotels
Room was clean and staff were attentive. Meals and beverages are expensive. Free transportation available to local shops and restaurants.
5 out of 5
Recommended
for Families
by Sarah from Melbourne, Australia

Relaxing couple of days with family

Posted 11-Sep-2015 on Hotels
Really enjoyed our stay. Rooms were comfortable and clean. Would definitely stay again.
4 out of 5
Recommended
for Families
by A verified traveller

휴양에 적합

Posted 01-Sep-2015 on Hotels
직원들의 친절도나 객실의 상태, 서비스 마인드 등에 만족했습니다. 클럽라운지 오후 티타임이나 저녁시간 간단한 맥주, 칵테일 타임도 좋았어요. 수영장 슬라이드가 있어서 아이들이 즐겁게 놀긴 했지만 물이 깨끗하게 관리되지 못하는 점이 아쉬웠어요. 그리고 로컬 식당이나 마사지, 마트에 가려면 툭툭이나, 택시, 픽업서비스를 이용해서 라구나 단지를 나가야 하기 때문에 좀 불편하긴 했어요.
3 out of 5
Recommended
for Couples
by A verified traveller

Not that great

Posted 18-Jul-2015 on Hotels
The door lock out of order when every time I go back to my room. The staff repair it again and again. Very bad experience
4 out of 5
Recommended
for Families
by Samantha V.

Perfect retreat for family travelling long haul

Posted 06-Jul-2015 on HotelClub
We stayed in a 2 bedroom suite with our two children aged 1 and 3 and were amazed by how big it was. It had everything we needed to cook/prepare food for our fussy 3 year old and had plenty of bottled water provided every day for us. The beds were super comfy and super sized which was handy for jet lagged children as they could climb in with us. The staff were amazing, brilliant with the children and helped book us restaurants that provided courtesy pickup/drop offs. The free bus that takes you around the other resorts and to the beach is a big bonus also as is the free boat service. The only disappointment was the food. We had dinner there on our first night as we were too tired to go and find anything else, and although the menu wasn't huge it had things for both adults and children but the childrens meal (chicken dippers) came out so over cooked that they couldn't eat it at all and the thai dishes my husband and i ordered were nice but not amazing. I think the kitchen/restaurant had launched a new menu the day before we left so hopefully that it is an improvement. The pool was a good size for us and our two small children and they loved the water slide. Just be careful around the poolside as the dark tiles get extremely hot (not good for bare feet or crawling kiddies), and also around the toddler pool there are some wobbly tiles and some very slippery ones that could do with upgrading. All in all we had a very relaxing stay after a stint in the UK as a stopover on the way back to NZ and would recommend it to those travelling with children as the room sizes are just superb.
5 out of 5
Recommended
for Getaway With Friends
by PUI YIN from Hong Kong

Posted 28-Jun-2015 on Hotels
Overall is good. Will stay at this hotel again.
5 out of 5
Recommended
for Couples
by Michael from Sorø

Dejligt hotel

Posted 10-May-2015 on Hotels
Dejligt hotel i et lækkert område.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Apr-2015
I had a short stay and was upgraded, the staff were lovely and it would have been a nice place to hang out, a lot smaller than the Dusit Thani where we had been staying previously. I assume it would be quieter around the pool, the elephant fountains were nice.