Garden

Reviews of Badi'ah Hotel

3.5 out of 5
Badi'ah Hotel
Badi'ah Complex Mile 1 1/4, Jalan Tutong, Bandar Seri Begawan

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 329 reviews" "
Rating 8 - Good. 131 out of 329 reviews" "
Rating 6 - Okay. 33 out of 329 reviews" "
Rating 4 - Poor. 17 out of 329 reviews" "
Rating 2 - Terrible. 7 out of 329 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Big rooms with super friendly staff. Good restaurants in hotel but not much else around except a grocery store and breakfast food is luke warm at best. Using taxi and arranging tours is the way to go. Hotel includes airport pick-up and drop-off which is very helpful. Would stay here again.
Stayed 3 nights in Mar 2024
Response from dt on 22 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

qingzhi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not good, not recommend
Stayed 1 night in Feb 2024
Response from dt on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Leung, Poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very courtesy especially those supporting the breakfast operation. Its choices of breakfast menu are very well balanced and highly recommended.
Stayed 2 nights in Jan 2024
Response from DT on 5 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

CHANGWOO

Stayed 1 night in Dec 2023

10/10 Excellent

Zahir

Stayed 9 nights in Nov 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to food and supermarket Free parking A few mall nearby
Stayed 2 nights in Nov 2023
Response from DARREN on 25 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Y Laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A short layover hotel with great service and airport shuttle service. Easy walk to food and convenient stores
Stayed 1 night in Sep 2023
Response from DT on 27 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near to supermarket and mall Room clean
Stayed 1 night in Sep 2023
Response from DT on 27 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

g

Stayed 1 night in Jul 2023
Response from dt on 1 Aug 2023
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service for a free airport shuttle
Stayed 1 night in Jul 2023
Response from darren on 31 Jul 2023
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from darren on 29 Jul 2023
Thank you

4/10 Poor

Rainier Francis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from DT on 28 Jul 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Pau

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor maintenance
Stayed 1 night in Jul 2023
Response from DT on 28 Jul 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Hainny Haryaty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service staff, very helpful
Stayed 3 nights in May 2023
Response from dt on 26 Jun 2023
Thank you

8/10 Good

Muhammad Hadri Hamiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from dt on 15 May 2023
Thank you

10/10 Excellent

HIROYUKI, Koto

Stayed 3 nights in May 2023
Response from dt on 27 May 2023
Thank you

4/10 Poor

Ray

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, I must say that the staff was incredibly nice and responsive to every concern that I raised. My stay was affordable, the breakfast buffet was decent and it was an easy 20-minute walk to the Omar Ali Saifuddien Mosque and water taxis. That said, there were MANY concerns I had. 1. The bathmat was dirty with black and brown footprints. 2. I pressed the "make up room" button, but my room wasn't cleaned 3 hours later and the button light was turned off. 3. My TV didn't work because they gave me a remote for another model of television. 4. And I had to wait nearly 1-hour wait for the transport to leave the airport, since they were supposed to pick up other guests who no-showed and they weren't in-touch with. The issues that they couldn't easily address during my stay, but just made this a poor hotel choice for me were - the room lighting was very dim - the plug sockets and light switches were on opposite sides of the bed - they didn't have a USB charging port - there was a clicking noise near the corner of the room - the TV channel selection was poor - the bathroom door couldn't stay open - the shower door was designed in a weird way that you couldn't really keep water out of the rest of the room if you just had the shower running to get hot (and the water never stayed hot for long) and - the traffic from motorbikes on the highway was constant.
Response from DT on 5 Apr 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Luisito

Disliked: Room comfort
Pls Fix Buzzer at Room 514
Overall is Good but the Faulty Doorbell is very annoying as it keeps ringing with no one pressing it. So disturbing and no one fixed it in spite of the several complaint I did
Stayed 1 night in Mar 2023
Response from dt on 13 Mar 2023
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, sorry for the inconvenience caused to your guests and you. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Includes a buffet breakfast and airport transfer. Easy walking distance to the downtown area, but also has several shopping centers right next to the hotel. If you’re lucky enough to be there on the weekend, there is a small food market directly behind the hotel. The hotel can also arrange a number of tours for you. I did the Temburong National Park tour and a boat tour to see Proboscis monkeys.
Response from Darren on 31 Jan 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sunghwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations; American credit card issues.
Staff and people in Brunei are so nice and kind. One hiccup was my us credit cards didn’t work there. Maybe, it was my mistake of not telling banks about my travel. But fortunately I can make another reservations on spot. Staff there was trying to help me for a couple of hours after midnight. I appreciate their help. Also, for the side note, you can use Singapore dollars in Brunei. Overall, my visit was great and the room was very spacious too.
Stayed 4 nights in Jan 2023
Response from dt on 16 Jan 2023
Thank you

8/10 Good

Sofiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2022
Response from dt on 21 Nov 2022
Thank you

10/10 Excellent

david, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and mosque. Close to restaurants and supermarkets. Very convenient. Airport shuttle included
Stayed 2 nights in Oct 2022
Response from dt on 17 Oct 2022
Thank you :)

10/10 Excellent

Nash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job! Keep it up. 👍
Stayed 1 night in Sep 2022
Response from dt on 26 Sept 2022
Thank you :)

6/10 Okay

Flavio

It was ok! Facilities are good but not very well maintained. An extra clean and paint would change the atmosphere. Staff seemed to be a bit shy or not proactive to help too much. It wasn’t a bad experience but not a good one as well… I am under the impression that they might be used to have guests traveling for work more than for tourism as on my last day, the receptionist found me a driver to explore Brunei by car but he doesn’t speak English, and it made my day quite difficult.
Stayed 2 nights in Aug 2022
Response from dt on 8 Sept 2022
Thank you :)

6/10 Okay

Michael, Point Cook

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
After several stays at this hotel, this will be our last. We left and stayed at another hotel. I cannot believe that we were asked for payment for one additional pillow and a deposit for a second room card. Everything you used the shower the entire bathroom flooded. A budget hotel that doesn't respect returning clients. They can certainly do better.
Stayed 2 nights in Aug 2022
Response from dt on 20 Aug 2022
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

THEINGI

Stayed 7 nights in Jul 2022
Response from dt on 27 Jul 2022
Thank you

8/10 Good

Nur Syairah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby shops have place for breakfast and shopping, however to reach to the shopping area, there is no convenient steps/small stairs to pass through the drain.
Stayed 1 night in Jul 2022
Response from dt on 8 Jul 2022
Thank you

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021
Response from dt on 29 Jun 2021
Thank you

8/10 Good

Nizam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from dt on 9 Apr 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from our room
Stayed 1 night in Apr 2021
Response from dt on 7 Apr 2021
Thank you

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Proximity to Centre of Bandar. Negative: Basement parking area a bit tight for large vehicles.
Stayed 1 night in Mar 2021
Response from dt on 3 Apr 2021
Thank you

10/10 Excellent

Aimi Asyiqin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from dt on 6 Jan 2021
Thank you

10/10 Excellent

Hasroni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from dt on 24 Dec 2020
Thank you

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020
Response from DT on 5 Dec 2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was neat and clean. TV channels not so much. Cons: can hear noise from
Stayed 1 night in Nov 2020
Response from darren on 30 Nov 2020
Thank you

10/10 Excellent

Syazana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from darren on 19 Oct 2020
Thank you

10/10 Excellent

Nursalmina

Stayed 1 night in Sep 2020
Response from darren on 6 Oct 2020
Thank you

10/10 Excellent

AK, BSB

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its located near the heart of Bandar Seri Begawan.. near to Palace, near to shops.
Stayed 1 night in Aug 2020
Response from dt on 17 Aug 2020
Thank you

10/10 Excellent

Chai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from dt on 22 Jul 2020
Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from dt on 3 Jul 2020
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Exceptional circumstances as stayed during coronavirus outbreak. The hotel responded appropriately with effective measures (closed the pool and the cafe except takeaways). Staff in the cafe were particularly friendly and helpful. Reception were able to arrange appropriate transport and provide me with a free tourist map. Free transport back to the airport.
Stayed 3 nights in Mar 2020
Response from Darren on 2 Apr 2020
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

Nate, Bowie tx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and atmosphere. Very friendly and helpful staff. Best hotel I’ve ever stayed in.
Stayed 6 nights in Feb 2020
Response from Darren on 9 Mar 2020
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

Edmund, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and very nice clean and quiet. Close to the airport, and many good restaurant and coffee shops just behind the hotel. There are also 2 supermarket and a small shopping complex behind. Overall a very nice location to stay.
Stayed 2 nights in Feb 2020
Response from darren on 3 Mar 2020
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

Fath, brunei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big.. i booked a room with double queen bed.. it has a nice view.. the wifi was also fast..
Stayed 1 night in Feb 2020
Response from darren on 24 Feb 2020
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from dt on 17 Feb 2020
Thank You

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from dt on 15 Feb 2020
Thank you

8/10 Good

Mathilde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from darren on 8 Feb 2020
Thank you

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020
Response from DARREN on 28 Jan 2020
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
I had a very good stay overall. The staff was very helpful and friendly, and the room was comfortable. It has a great location and is secure. WiFi is high-speed and reliable. The staff really pushed to book their tours, which would be expected as it is tourism, but they were friendly and I did not feel overly pressured to do it. I would recommend staying here.
Stayed 2 nights in Jan 2020
Response from DARREN on 28 Jan 2020
Dear Guest, Greetings from Badi'ah Hotel! Thank you for choosing Badi'ah Hotel for your recent stay in Brunei. We really appreciate that you took the time to send valuable comments about your stay at our hotel, especially for mentioning our great customer service and the very central location. Looking forward to welcoming you soon again. Kind Regards, Darren Tan Manager Badi'ah Hotel

4/10 Poor

CHIN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from DT on 6 Jan 2020
Thank you