Ban Bang Saen Holidays from £679

This is my 2nd time staying at this hotel. Just as the first time. The room was clean and the staff was very professional and polite. I must say the breakfast buffet offered lots of choices and the staff that managed the buffet was always friendly. Special thanks to Ivy at the front desk. Ivy was always friendly and even remembered me from the last time I stayed at this hotel. What a great memory Ivy has. Made me feel even more welcome. I’ll definitely will stay at this hotel again when I’m back in Bangkok. Its location is perfect lots to do and great shopping and dinning close by.

Yes.Everything was perfect.I have no complaints.It is the 2nd time I have stayed at your hotel. The reason I didn’t choose excellent is because in my opinion their is always room for improvement.

Excellent breakfast in a delightful dining room with diligent staff always happy to assist.

Room is clean but towel is wear and tear. It took a time to walk from nearest station.

We’ve just stayed 3 nights at Tower Club at Lebua, we had a river view suite. We have stayed in Thailand 17 times, and have a lot of experience of Thai hotels and resorts, we usually start and end our stay in Bangkok, generally with a club lounge room, this was our first visit to this hotel. On check in we were greeted and checked in by a lovely girl from the Philippines named Lady, check in was smooth, Lady informed us about the different attributes and areas of the hotel. We did think the 10,000bht was a large amount to block on our card for a 3 night stay, especially as we had stayed at other 5 star resorts over the past 4 weeks, the most we’d been asked for was 3000bht and some don’t take anything at all. Our suite was comfortable if a little dated, we were asked on check in if we’d like to have the balcony doors unlocked, we did go out to check the view from the balcony, however we didn’t expect to be hit with the smell of cannabis being smoked from a nearby balcony, we would presume it’s not allowed on the hotel premises. We chose to have breakfast in the lounge on 52nd floor, the breakfast and service were ok, we also visited the lounge for light lunch and canapés, the choices really could be improved upon, as we said we have stayed in many club rooms, and most have better choices of food, guests are allowed to smoke on a small balcony off the lounge with a clearly printed sign politely asking guests not to take glassware onto the balcony, but as there are many p