Restaurant

Reviews of Aloft BWI Baltimore Washington International Airport

3 out of 5
Aloft BWI Baltimore Washington International Airport
1741 W Nursery Road, Linthicum Heights, MD

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1002 reviews" "
Rating 8 - Good. 220 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 81 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property great and staff wonderful.
Stayed 1 night in Mar 2024

2/10 Terrible

Samuel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our “confirmed” reservation was not available, they were oversold, we had to go elsewhere. This hotel is awful.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service overall was fine. On my first night there, there was no little hot water so I could barely take a shower that night. Also, I was charged for my breakfast which I was not told would be extra. Overall, the staff was very friendly. The location was not convenient at all. I had to Uber in my food and call an Uber to take a trip down anywhere. It's a very isolated area, but it would be great to have more access to transit without walking too far. A convenient walk to the nearest transit stop or restaurants would be nice. This isn't the problem of Aloft, but just a general observation for the entire block of hotels around here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re the best!
Stayed 2 nights in Feb 2024

2/10 Terrible

Manuela

Stayed 1 night in Feb 2024

2/10 Terrible

Randall

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is in a great location to Airport is why we stayed here twice but funny to say first time was a few years ago and just stayed there and even now. both times NO HOT WATER!! first time they comp are room. This time front desk just said hotel is under renovation They need to post that you may or may not get hot water with your stay!!
Stayed 1 night in Feb 2024

10/10 Excellent

Maria de los Angeles

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Edward

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Walter

Stayed 1 night in Feb 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but we had a good experience.
Stayed 1 night in Jan 2024

10/10 Excellent

TJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, easy drive from BWI. Love the rooms.
Stayed 1 night in Feb 2024

8/10 Good

Ethan

Stayed 1 night in Jan 2024

4/10 Poor

Jackie

We could not travel due to dangerous weather and travel conditions. This hotel would not refund our money or even give us credit to stay at a later date. They were not flexible or understanding in any way. We simply just lost our money, regardless of our multiple attempts to negotiate with them. Would not recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Aranya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll only put the con since this is a Marriott related property which meant they kept the standard associated with Marriott. Con: - paid breakfast which was not shown in the website and not told by the receptionist - website states that there is a restaurant in the hotel which turned out to be restaurant at the hotel next door.
Stayed 2 nights in Jan 2024

8/10 Good

Ray

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Check in was very professional and informative.
Stayed 1 night in Jan 2024

10/10 Excellent

TIFFANEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rosina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Tameeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , the heater in the room was very loud turning off and on
Stayed 1 night in Jan 2024

10/10 Excellent

Savannah

Stayed 1 night in Jan 2024

10/10 Excellent

Donald, Glen Burnie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Laura Catalina Jordan

Stayed 1 night in Jan 2024

4/10 Poor

Oluseyi

Liked: Cleanliness, amenities, property conditions & facilities
The morning of check out, I was awaken out of my sleep by housekeeping on 3 separate occasions prior to check out time, so I was unable to get sufficient sleep despite arriving very early in the morning. The room was also not equipped with the Do not disturb tag to serve as a deterrent for housekeeping. I take my sleep very seriously and was not thrilled at my experience this time around.
Stayed 1 night in Dec 2023

10/10 Excellent

Andre

Business traveller
Liked: Amenities
Front desk receptionist was very nice
Stayed 1 night in Dec 2023

8/10 Good

Lizbeth

Liked: Staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Kera

Stayed 1 night in Dec 2023

6/10 Okay

Amanda

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2023

10/10 Excellent

Taliyah

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Naa-Atswei

Disliked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

kyarria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Had a double and one of the mattresses were exposed and it was absolutely filthy but the staff was absolutely amazing !
Stayed 1 night in Dec 2023

8/10 Good

Vamsee

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, room comfort
Upgraded gym
Check in was quick like it usually is at this property. I went up to the room and changed for a quick walk on the treadmill and much to my surprise they had upgraded all of the equipment which was pretty awesome. The room itself was very comfortable for just me and the AC was pretty cold so I just shut it down eventually.
Stayed 1 night in Dec 2023

2/10 Terrible

Cheymarie

Stayed 2 nights in Dec 2023

10/10 Excellent

Manivanh

Stayed 3 nights in Dec 2023

10/10 Excellent

Oluseyi

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, check in and check out was easy and smooth
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 1 night in Dec 2023

10/10 Excellent

Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the design in the rooms and all the amenities and closeness to the Airport and Rental place.
Stayed 1 night in Dec 2023

4/10 Poor

Ned Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Aloft
I love the energy this property has. The layout of the room and the quality of the shower is superb. The bed was very comfortable.I will book future stays at Aloft
Stayed 2 nights in Dec 2023

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed in room 103. Everything was clean but the mattress is shot. Needs to be replaced- huge divot in both side from people sitting on the edge of the bed or sleeping in the same spot over and over. You could feel the springs.
Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor, East Brunswick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and updated hotel.
Stayed 1 night in Dec 2023