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Reviews of Y Resort Ubud

3.5 out of 5
Y Resort Ubud
Jl. Penestanan, Gianyar, Ubud, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 57 reviews" "
Rating 8 - Good. 25 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Ubud
Best staff, best breakfast, wonderful property. We loved our stay here. The pool is tranquil and quiet, they offer a free shuttle service in the area. Loved it!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Ayu & the Y Resort Family on 3 Sept 2019
Thank you for your recent stay at Y Resort Ubud. we all look forward to welcoming you back when you visit Bali again... Warm regards from all of us at Y Resort Ubud

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a chilled stay in Ubud
I stayed here with a friend and we had a great time, the staff were so friendly and helpful and were fab at helping us book taxis/do laundry etc. Local area has some great restaurants within a short walking distance (Alchemy, Pacha Mama, Dumbo) which was a real highlight. Room was also very comfortable and felt like great value. There were a few building works going on but these weren't disruptive, and my only point for improvement would be to have a few more vegetarian options on the menu as we were keen to eat when we first arrived. However with great places nearby as mentioned, this wasn't really a big problem. The wifi was a bit patchy but I think this was the whole of Ubud and not this particular hotel.
Stayed 3 nights in May 2019
Response from Ayu & The Y Resort Team on 5 Jun 2019
Dear Rhiannon, Thank you for your stay and thank you for sharing your experience during your stay with us. Your comments are fully appreciated for our improvement in order to provide you a better services with our food and breakfast menu. We hope to welcoming you again in the near future.

8/10 Good

Carina Skjold

Liked: Cleanliness, staff & service, room comfort
Nice resort but terrible restaurant
Beautiful resort with great pool and friendly staff... However it’s a bit far from town and the food from the restaurant wasn’t good. Also they overcharged for taking us to the monkey Forrest. Their free shuttle stops at the palace and it’s a 15 min walk from there so 75000 is way to much.
Stayed 2 nights in May 2019
Response from With warm regards (Y Resort Team) on 7 May 2019
Dear Carina, Thank you very much for staying with us. We will take note your experiences regarding the foods, your reviews are very important for us to improve our food quality in the future. We hope to welcoming you again on your next holiday in ubud bali.

10/10 Excellent

LisaB, Queensland, AU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauty on a budget! Loved our stay at Y Resort. If you are on a budget, this one ticks all the boxes and the LOCATION is perfect. So close to amazing cafes, easy and central to many of Ubud's attractions and a free shuttle to and from the city centre to make it even easier. Best things about this boutique 3-star treasure? The Staff! They were all so amazing, friendly, helpful. Just ask them if you need something and they have it under control. Breakfast each morning was a treat - we loved the Indonesian options and being vego as well, it was easy for us to choose. At certain times there is a buffet option, for us this wasn't as good because it had meat, dairy and eggs so less choices. But every day there is fresh fruit, tea etc and if you need something else, just order. Our airconditioning was leaking onto the floor, we mentioned this and it was fixed straight away. Our neighbours on the final night were noisy - talking and drinking with friends in their room until after 1am - but apart from that, everything was wonderful. We unwound here so well. PS: the wifi is unreliable but my husband has offered some suggestions on how they can improve that, and the staff are definitely aware it needs to be sorted. But hey, some down time from your devices isn't a bad thing!
Stayed 4 nights in Apr 2019
Response from Dewa Yoga on 3 May 2019
Dear Lisa, We do appreciated very much for spending time at Y resort, Please do apologize for final night that you feel inconvenience due to noising made by our guest who was drinking till late, our staff has been tried to control them. Regarding the wifi, we will try to following all your guidance , We expect will solve the wifi problem. We do hope to meet you next holiday . Regards, Dewa Yoga

8/10 Good

Amelia

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2019
Response from Ayu & Y Team. on 8 Apr 2019
Dear Ms. Amelia, We do really appreciate you for deciding to stay with us instead of other hotels in Ubud, it was a tribute for us. And we hope to welcoming you again soon on your next vacation. Greetings from Ubud and all of us

8/10 Good

Amelia

Liked: Staff & service
👍
Staff is great, pool is clean, shower has good pressure and hot water. Hotel could use new clean linens all bedding and towels are stained. Curtains need replacing as well. For the price it was good and the staff are exceptional no complaints with them.
Stayed 1 night in Apr 2019
Response from Ayu & Y Team on 8 Apr 2019
Dear Ms. Amelia, Thank you very much for your valuable reviews, it is very important for us in order to provide a better services. while we are on progress to renovate and provide more things that need to be changes. we wish we could provide you better on your next visit.

8/10 Good

Amelia

Liked: Cleanliness, staff & service, room comfort
Great place not far from Ubud center
I only planned to stay three nights but ended up here for 7 after getting Sick. The staff were great and always took good care of me. The pool was really nice and often got it to myself.
Stayed 3 nights in Mar 2019
Response from Ayu and the Team on 8 Apr 2019
Dear Ms. Amelia, Thank you very much for staying with us, we are very happy to have you as part of our family during your stay. Wishing you a good health and happiness always.. Regards from all of us - Y Resort Team

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
It was truly a memorable experience, from the prompt service to the constantly smiling staff everything about this resort was fabulous, probably the best price for quality stay i have ever experienced, and i work at a 5 star hotel
Stayed 5 nights in Jan 2019
Response from Y Resort Team on 27 Feb 2019
Dear Ms. Gabriel, Thank you very much for staying with us, your satisfaction is our happiness. We hope to welcoming you again on your next holiday in Ubud Bali.

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amaing staff, great customer service. Easy acces to main attraction. Worth every penny that I stayed over there.
Stayed 4 nights in Jan 2019
Response from Y Resort Team. on 18 Jan 2019
Dear Ms. Alisa, Thank you very much for sharing your review. Your satisfied is our happiness. We hope to be able to welcoming you again in the near future. With our warm regards Y Resort Team.

10/10 Excellent

Katrina, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious. Pool area was very well maintained and a lovely place to relax. Staff were fantastic. During a casual conversation whilst checking in I mentioned it was my daughters birthday and later that evening staff arrived at our room singing Happy Birthday and presented her with cake. It was a much appreciated gesture.
Stayed 5 nights in Aug 2018
Response from Dewa Yoga on 10 Oct 2018
Dear Katrina, Thank you, we have motto that you are part of my family, should be care with you as like family. we do appreciated very much that you have been part of Y resort family, hope meet you soon.

8/10 Good

Talia

Liked: Staff & service, room comfort
Response from Dewa Yoga on 30 Mar 2018
Thank you talia, we do hope to serving you again at our resort for the next holiday

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent resort with very caring staff, who take great pride in their work. Very helpful and friendly. Close to Ubud central
Stayed 4 nights in Aug 2017
Response from Dewa Yoga on 30 Mar 2018
this is a great time we had chance to served you, it was wonderful time, and we missing of this for the next your trip to ubud. Take care and see you soon

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
I loved our stay at this hotel. They even arranged a birthday slice for my birthday and sang happy birthday to me ❤️
Response from Dewa Yoga on 28 May 2018
Dear Kelly, Thank you, your happiness the value thing we could not forget, small thing but you happy. Se you soon, huge from your family at Y resort

6/10 Okay

Roseanne, Sidney, B.C.

Nice place
We had an ant problem in our 1st room...we were promptly moved to another nicer room. Great breakfast and good service.Thanks
Response from Dewa Yoga on 13 Jun 2017
Dear Roseanne, thank you for your staying at Y Resort, so we do some maintenance room with new paint, we do hope for the next holiday in ubud you stay at Y resort again, Have a great day Dewa Yoga

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable
Response from General Manager on 15 Nov 2016
Thank yiu and hope can serve you again for the next trip to Ubud Regards, Dewa Yoga

4/10 Poor

Mrs. Soares, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wouldn't stay again
The staff at the resort are really nice and friendly however the service they provide is not good. The hotel was empty maybe one or 2 more couples were there but it would take them a long time for simple requests. The shuttle times also need improvement as there is a shuttle service at 4pm and then 8pm nothing at 6 which is the time that you really need it. The pool area was nice but aince it is next to a main road it ruins it because you cab hear all the traffic.
Response from Dewa Yoga on 21 Sept 2016
Dear Mrs Soares, Thank you for your reviews, firstly I would like to introduce myself My name Dewa Yoga as Operation Manager Y resort starting September 20,2016. Behalf on our management we would like to ask your apologize regarding the service that you have it. However it was happened but we learned from you and promised to improve better service for future coming. Hope you will be interested to stay again with us and we will give you special discounted. Thank you

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from PUTRA on 20 Feb 2016
Thank you Leonard for your stay at Y resort Ubud. we are hope you will come and stay again with us soon.

8/10 Good

Ingrida, Peterborough, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money, however had a few messups :)
Y Resort is a cute, small hotel, located about 5-7min drive to Ubud center (Ubud palace). Hotel provides a free bus shuttle to and from the city center every 2 hours, however this service was unavailable on 1 day that we stayed there. On the other hand, taxi to Ubud center (booked not from the hotel) will cost you less than £2. Staff could be more friendly and helpful at times. For example, nobody helped us to unload the luggage and take it to reception area, when we arrived. Most of the staff spoke very limited English and there were 4 trainees, which caused quite a few confusions. They kept mixing up our breakfast orders on the days it was menu breakfast. Most appalling breakfast service was on the day, when we had 30min for breakfast before being picked up for a trip. They served only 2,5 breakfasts for 4 of us. My friend took my eggs, because I have asked them to cook mine both sides. They brought my eggs shortly, but not the rest of the breakfast and my other friend didn't get hers served until we asked about it 30min later, which they even haven't started to cook yet. Half of the days they wouldn't serve any fruit, unless you asked for it. On the days there were more guests staying in the resort, a small buffet breakfast was made :) Rooms were cleaned every day, the only thing that bothered us about the rooms that it had a strong damp smell at first. Overall it's still very good value for money!
Response from PUTRA on 20 Feb 2016
Dear Ingrida, Warmest greeting from Y resort Ubud. Thank you for staying at Y resort and we also thank you for your suggestions and comments to us. We apologize if during your stay at the Y resort, there is some thing make you complained and not happy. We are committed to improve and enhance our service to guests. Once again we apologize for the inconvenience that you have experienced. We make sure it will not happen again.

6/10 Okay

Rickard

Liked: Cleanliness, property conditions & facilities
Y resort Ubud
Overall it was okay. Nice garden with bungalows and the pool was okay too. The room was modern but there wasn't enough lights making it rather dark and the shower wasn't very nice either, it's like standing in the rain which isn't very effective. The breakfast wasn't very generous either making it a bit tiresome after a few days. The service was friendly but the whole hotel had more of a pretentious rather than ambitious atmosfere around it. The internet connection is below acceptable standard too! To summarize everyting, The standard of the hotel is okay but it feels like they've taken too many shortcuts regarding the service, internet and the room for the price to be defensible.
Response from General Manager on 21 Sept 2016
Dear Rikard, Thank you for your reviews, we glad to read your reviews and we learned from you too to be better. Hope we will meet again at Y resort for your next trips to bali Regards, Dewa Yoga

8/10 Good

Cynthia, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel a bit outside of town
Nice hotel with very comfortable beds and small rooms. Good restaurant. Ok breakfast served buffet style. Located a bit outside of town. Helpful staff, though little English spoken.
Response from Yoga on 18 Oct 2016
Thank you for your reviews, from your reviews will be learn and improving our services,,your feedback is appreciated very much.. We do hope you will be return and miss of our services.

8/10 Good

CHONG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good and relax...The staffs are friendly.
Response from General Manager on 18 Oct 2016
dear chong, Highly appreciated very much for your time to written review fir our Resort, this is our measurement to know where we are, and what we should do to up grading our service to our guest. We do hope to serving you again at our resort for the next holiday to ubud. Thank you. Regards, Dewa Yoga

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good place in Ubud
This is pretty good, smaller, almost boutique style hotel in Ubud. It is off the main U area between Monkey Forest and the Palace, and better if you have a motorbike, but not that far, maybe 1km to the Palace. Anyways, best Nasi Goreng place in Bali just across from the hotel, nice pool, nice room, ok breakfast. What was NOT ok was NOT working internet! And for this we were really upset, they didn't fix it at all despite saying. I think it is just a standard that internet in this place doesn't work well or not at all. To check or to work or to send something you have to go outside to other places. Not good. Also there was "interesting" smell in the room from the bathroom if you don't have put on AC. Other than these two points, the place is really nice
Response from General Manager on 18 Oct 2016
dear, Thank you for your time to written review for our Resort, highly appreciated very much, your experiences during at Y resort teach me about our weakness that i have it at Y resort. Regarding of the Internet actually we use cable provider from the local company, we though that with the cable everything will be smoothly but ... we will try looking for the good provider to covering the internet. again thank you very much for your kindly to inform us about our weakness. hope we can serve you next holiday to ubud. Regards, Dewa Yoga

6/10 Okay

Verified traveller

Liked: Staff & service
30 min walk into town with a decent sized pool
Its a me too kind of place trying to emulate top end designer resorts, but quite pleasant. Good lap pool, friendly staff etc etc. A bit dog eared around the edges and aging quite fast in a Fitzcarraldo fashion but good value and wouldn't have an issue staying there again
Response from Dewa Yoga on 18 Oct 2016
Thank you for your time to written the reviews to our resort, we are on the village of penestanan so the people on the village has a dog and litle bit wild not on the cage, but sound like natural, only on the village you can find situation like this. Hope we can serve you again for next trip in bali Regards,

8/10 Good

Joshua, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
We spent a week here. It is located away from the town center but we had no problem getting to town. Staff was excellent and helped with our requests.
Response from General Manager on 22 Oct 2016
Dear Joshua, Thank you for your time to written the reviews, Your reviews is our mirror so we know what we should be do to upgrading our services.. We do hope to serving you again for the next your holiday in Ubud. Regards, Dewa Yoga

8/10 Good

Stephen I., New York City

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good value, but terrible front desk
We found a deal on Hotels.com and booked it, paying in full. But at checkout they charged us again, and for even more than the full rate. When we pointed out the problem, they promised to reverse the charge. They seemed to be having technical difficulties (also at check-in), and we had a boat to catch, so we took their word and left. Now I have to get the credit card company to chargeback to them.
Response from General Manager on 9 Nov 2016
Dear Stephen, Please do apologize for happened to you, this miss understanding from our Receptionist regarding of payment . This the first and the last, we will improved our staff for the product knowledge. and we do hope we will have a chance to serving you again for the next occasion. Regards, Dewa Yoga

10/10 Excellent

Marta, Venice, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with really nice staff!!!
The hotel is really nice and close to the blanco museum and the market. The staff is REALLY nice and ready to help in every moment! The food is really good and the garden is amazing!!! I'll come back there for sure!!
Response from Dewa yoga on 22 Oct 2016
Dear marta, We highly appreciated very much for your time to write reviews for us. we do hope we can up grading our service to our customer, Thank you

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Average
An average hotel for the money... was told when I checked in that there was a pricing error even though I'd paid through hotels.com. Not impressed. Breakfast was the best part. Overall, you get what you pay for.
Response from General Manager on 22 Oct 2016
Dear, Thank you for your review, Hope we can provide better service for the future coming. Regards, Dewa yoga

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; lovely and restful

4/10 Poor

Ben, New Zealand - Waikato

Disliked: Cleanliness, staff & service, property conditions & facilities
I would pass on this place in future and would not recommend it

10/10 Excellent

Phillip, Australia - TAS - Hobart

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Beautiful; the swimming pool is great! and massage services are awesome

10/10 Excellent

YUEJUN, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Remarkable; Cleanliness: Pleasant; supplied very nice english breakfast buffet.

6/10 Okay

Amanda, Australia - QLD - Sunshine Coast

Facilities: Everyday; Value: Moderate; Service: Basic, Polite; Cleanliness: Tidy, Clean; Would stay again as the facilities are nice pool area etc. Book with wot if u get a better rate then booking direct with the hotel

8/10 Good

Gert

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが深夜、日中共にとても親切な方たちばかりでした。景観も静かさもとても最高でした。 また無料の朝食もかなりボリュームがありました。 シャワーの水がトイレ側に溢れてしまうことがなければ良かったら、良いなと思います。
Stayed 1 night in Oct 2019
Response from Ayu & The Y Resort family on 21 Nov 2019
Dear our valued guests, Thank you for your recent stay aat Y Resort Ubud... We have been working to improve the subject you are concerns about, please accept our sincere apologize for the little inconvenience caused about the shower water flow in som of our rooms even not all the rooms has that shower, and happy to inform you, now we are on progress to fix it.. Once again, thank you for your valuable feedback and we all look forward to welcoming you back again... Warm regards from all of us at Y Resort Ubud Ayu & the Y Resort Family ------------ Yリゾートウブドでの最近のご滞在ありがとうございます... 私たちはあなたが心配している主題を改善するために取り組んでいます、すべての部屋がそのシャワーを持っているわけではありませんが、私たちの部屋のソムのシャワー水の流れについて引き起こされた少しの不便を心からおacceptび申し上げます。 修正するために進行中です。 貴重なご意見をありがとうございました。また皆様をお迎えできることを楽しみにしています... Yリゾートウブドでの私たち全員からの暖かい敬意 アユ＆ザYリゾートファミリー

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Ayu & the Y Resort family on 18 Aug 2019
Dear Sir/madam, Thank you for your stay at Y Resort Ubud. We look forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Une belle piscine, un beau jardin avec des lits pour se reposer, dommage c'était encore un peu en travaux a l'entrée.
Stayed 1 night in May 2019
Response from Ayu & The Y Resort Team on 22 Jun 2019
Dear Sir/Madam: Merci de rester avec nous et nous sommes heureux de savoir que vous avez apprécié votre séjour à Y resort Désolé si le petit projet à Entrane vous dérange. Nous sommes impatients de vous accueillir à nouveau.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
ウブドセンターまで定期送迎があるのでお願いしましたが、夜8:15の約束の迎えをてども来ませんでした。ウブド王宮は各ホテルの送迎車発着場所で、まわりは次々と迎えの車に乗り込み消えて行くのに、私は一時間待ちましたが来ませんでした。慣れない土地で夜遅くなり、不安にかられ自力で帰りました。ホテルにたどり着き、私が文句を言う前にフロントスタッフが謝ってきた。ドライバーはセレモニーのために帰ってしまい迎えに行けなかったと。知っていたならなぜ代わりのドライバーを迎えによこさなかったのか。バリ島は宗教第一ということは理解していますが、ホテルスタッフにすっぽかされたのは初めての経験でした。
Stayed 2 nights in Oct 2018
Response from Dewa Yoga on 1 Dec 2018
thank you

8/10 Good

junus, breda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verblijf ligt op een berg op loopafstand van Ubud. Een mooie rustige omgeving, waar je weinig meekrijgt van het verkeer. Werkt veel jongpersoneel die alles voor je doen en ten alle tijden klaarstaan.
Stayed 2 nights in Oct 2018
Response from Dewa Yoga on 10 Oct 2018
Dear, Thank you for your time at Y resort, your happiness is our aim, we do not want made your time missing with your holiday plan. Hope will meet you again in nearest future, share your experiences to your collegue

8/10 Good

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial menos la humedad
El personal muuuy amable, buen desayuno, instalaciones muy bonitas y a 10/15 min caminando del centro de Ubud. Lo peor es el olor a humedad en la habitación, no apta para alérgicos.
Stayed 3 nights in Sep 2018
Response from Dewa Yoga on 10 Oct 2018
Dear alvaro, Thank you, we should be do, because you are part of my family. See you soon

8/10 Good

Anni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from De on 10 Oct 2018
Thank you

10/10 Excellent

Sharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt hotell
Vi bodde bara på hotellet i 3 nätter, men hade en bra upplevelse. Bra enkel frukost. Jätte trevlig personal som alltid va glada att se en. Det negativa var poolen inte va nå bra då den var smutsig. Wifit fungerade inte i vårat rum. De erbjöd skjuts till centrum för 100.000rp, fast taxichaufförerna i centrum tog 50.000...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Dewa Yoga on 30 Mar 2018
Thank you

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, trevlig personal och helt underbar frukost!
Response from General Manager on 9 Nov 2016
Dear sir/madam, Thank you very much for your enjoying to stayed at Y resort, we do hope we can served you for the next holiday to Ubud. regards, Dewa Yoga

10/10 Excellent

Nicolas, Bayonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Séjour parfait dans un endroit sublime
Response from PUTRA on 20 Feb 2016
Thank you for your stay with us at Y Resort Ubud. Hope you will come and stay again next time.

10/10 Excellent

julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from PUTRA on 20 Feb 2016
Dear Julieta, Warmest greeting from Y resort Ubud, Thank you for staying at Y resort and we hope you will come and stay again at Y resort soon.

6/10 Okay

Imane, Beziers

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct
Belle hôtel en général . Les chambres sont correct mais sans plus . En revanche ils y a beaucoup de bêtes qui rentre dans les chambres .Le ménage est fait vraiment a la va vite. Et le petit dejeuner est pas top !
Response from PUTRA on 20 Feb 2016
Dear Imane, Warmest greeting from Y Resort Ubud, First of all we do apologize for our less services that make your holiday little distracted and we also apologize for any shortcomings us in serving you. We committed constantly to improve and enhance our services to the guests. we can be sure it will not happen again. We hope you will come and stay again at Y resort soon.

10/10 Excellent

Karin, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt ställe med rofull trädgård och pool, ligger ungefär en kvarts promenad från centrala ubud men med många restauranger och dylikt i närheten. Perfekt ställe för avkoppling och en bra utgångspunkt för promenader längst floder och så vidare. Lite myror i sängen och ödlor på terassen men det var mest mysigt!
Response from PUTRA on 20 Feb 2016
Dear Karin, Warmest greeting from Y resort Ubud Thank you for staying at Y resort and give us a Good comment. We are committed always to improve our service to the guest. We hope you will come and stay again at Y resort soon.

10/10 Excellent

Pauline, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe séjour à Ubud
Nous avons séjourné 3 nuits au Y Resort d'Ubud et sommes plus que ravis !! L'hôtel ne comprend que des petites chambres donnant toutes sur un sublime jardin avec piscine à débordement (des plus agréable après une longue marche dans les rizières avoisinantes), le personnel est très accueillant, des navettes sont mises en places plusieurs fois dans la journée pour aller dans le centre d'Ubud situé à 20 minutes a pied (ce qui permet d'être dans loin de l'agitation et dans un calme absolu !). vraiment, nous conseillons vivent cet hotel et y retournerions avec grand plaisir !!
Response from General Manager on 21 Sept 2016
Dear pauline, Thank you very much for your staying in our resort, we highly appreciated very much for your experiences sharing to others. Hope Y resort in your heart forever and only Y resort in your mind when you decided to holiday in Ubud