Outdoor pool, pool loungers

Reviews of Pondok Jenggala

2.5 out of 5
Pondok Jenggala
Jungutbatu Village, Lembongan Island, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 66 reviews" "
Rating 8 - Good. 29 out of 66 reviews" "
Rating 6 - Okay. 15 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay! Pool was lush!
Stayed 2 nights in Nov 2023

6/10 Okay

Sophie

Travelled with group
Liked: Staff & service, amenities
The staff were soooo lovely here. The room was really nice, as was the pool. The only let down was our bathroom - it just didn’t feel clean & the shower & sink drains were not draining.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sanja

Travelled with partner
Liked: Cleanliness
Nice and clean place. Staff very attentive. Close to the beach and restaurants. Would go there again.
Stayed 6 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was awesome and staff was friendly. I would definitely come back . Pool is lovely
Stayed 9 nights in Oct 2019
Response from Wan on 1 Nov 2019
Thank you for your stay at Pondok Jenggala. see you nexd time :)

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
I booked this last minute as I was travelling in the area. The reviews were mixed and mine is the same. This property appears to have been ‘grand’ in its time but has sadly been allowed to slip into disrepair. It’s ideally located on the main road through the village - it is close to some nice bars and eateries. The beach is not far away at all. We hired a moped which allowed us to visit the island and see more. Be aware, boat arrivals and departures are usually from Mushroom Beach which is approx. 3 miles away. For me, customer service was not good in the sense that staff were not happy or friendly towards us which has not been the reception or service I’ve had in other areas of Bali or local islands. The room was spacious but old and the bathroom was not clean. The pool area including beds is also dated and not clean. Beach towels were provided but they were also old and had stains. My final point to add is that I have stayed in 5 areas of Bali over 16 days - the restaurant here was over whelmed with flies and it is the only hotel room where I received insect bites. As such we only ate one breakfast here as I was not inspired to eat or use the facilities. It would not take much to make this place nice again, it just feels unloved!
Stayed 3 nights in Aug 2019

8/10 Good

Kath

Liked: Cleanliness, staff & service, room comfort
Comfortable
This hotel had a very comfortable bed and very nice staff, only one power point worked, and the bathroom needed upgrading, it had a good tv, and really good wifi, and was generally comfortable, I had a room at the front, near the road, and it was very noisy, but overall a basic accommodation for a really good price,
Stayed 1 night in Aug 2019

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Rude staff
Stayed 11 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in great location
Hotel has nice pool area and the room is spacious and clean. Bed was good and double curtains makes the room dark! They provide two towels (one for beach/pool and one for showering), which was great! Breakfast is simple (toast&egg or banana pancake, little fruitplate and coffee or tea) but you are close to restaurants, if you want to upgrade to smoothies etc. Only downside was there was no hot water in the shower. It’s not ice cold but still at first a bit too cold.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Ben, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem . Awesome place to stay , close to restaurants and beach . The staff were very professional and helpful in booking a trip over to nusa penida
Stayed 2 nights in May 2018

8/10 Good

david G

Liked: Cleanliness, staff & service, room comfort
Great little pool..

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, helped organise snorkelling and scooter hire. Rooms are clean and excellent A/C!
Stayed 3 nights in Feb 2018

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation. Lovely pool. Friendly staff. Breakfast okay. Great strong coffee. Ordering off menu not so good but a lovely restaurant across the road.
Stayed 3 nights in Feb 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Value for money
The jenggala is what you pay for. It very reasonably priced and the accommodation reflects that. Spent many hours by the pool and the breakfast was perfect to set you up for the day!
Stayed 4 nights in Sep 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice clean and friendly lovely pool. Would be better if the rooms had fridges.
Stayed 1 night in Sep 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staff, beautiful pool gardens and the room was immaculate. Only comment is there was no fridge in the room.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
욕실의 물이 막혀서 내려가지도 않고 세면대에서는 물이 샘. 욕실문의 잠금장치는 고장.
욕실을 보면 그 집을 알 수 있습니다. 잘 관리가 되는지 아닌지. 이번에 묵었던 숙소는 아쉽게도 후자네요.
Stayed 4 nights in Aug 2017

6/10 Okay

Natalie

Liked: Property conditions & facilities, room comfort
Nice hotel
Hotel is close to the marina and walking distance to restaurants and shops. The hotel itself is really nice but frustrated with some cleanliness issues in common areas by the pool. We also had an issue booking a day trip to Nusa Penida in which we we never picked up.
Stayed 7 nights in Jun 2017

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Room was lovely and clean - great pool. Close to bars and restaurants and the beach is really close too. We were able to walk to mangrove forest and do the tour - would say taxis aren't really neccessary unless you want to head over the mushroom bay/dream beach. We were even able to walk from where the boat dropped us - about 10 minutes.

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and helpful
Great stay. Rented scooters from the hotel and they helped us get a great deal on a ferry boat back to sanur, bali.

10/10 Excellent

Åne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good value.
We had a great stay! Very good value, nice pool, good service.
Response from General Manager on 9 Jan 2017
Write your comment.Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Courtney

Disliked: Room comfort
Decent hotel, good location, nice pool. But no AC & no hot water. In fact, shower water was salty. Would definitely pay more to have AC and a fresh hot water shower the next time.
Response from General Manager on 1 Nov 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ho Yin

overall, the hotel was very average, with minimal facility and no hot water. However, the cheap price tag along with a dcent pool justifies all that
Response from General Manager on 1 Nov 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Oscar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Comfortable but overpriced hotel
The hotel covers all basic services and facilities, but doesn't go much beyond average. Room should have been cleaner and with only a fan the air felt stuck. After having a much better experience elsewhere in Bali we felt this hotel was too expensive for what you actually get.

6/10 Okay

Tanya, San Francisco, CA

Decent Hotel, Slightly Overpriced
I was able to book here with a promotion from a travel agent. So, I felt like the bare bones accom and simple facilities were worth what I paid. The power was reliable and I heard in some other hotels it shut off regularly. The internet was somewhat fast, not good for streaming, but you could upload photos, check email etc. I wouldn't stay in the standard or deluxe accommodation because it's without hot water and only a fan. But, as I did get a deal on the superior room with hot water and air conditioner that was worth while.

4/10 Poor

Ryan, Australia

Disliked: Room comfort
Broken Air Conditioning and wrong room
I am travelling with a friend and hence we required 2 separate beds. This was clearly stated on our booking. However, we turned up to find a room with 1 single bed. When we told the staff they told us that they had to wait until 9pm to call their boss but otherwise there was noting that they could do. They seemed friendly but their English was particularly poor. Also, the air conditioning did not work and it was unbearably hot inside the room. We were given a small fan which was pretty hopeless. It was extremely disappointing because the hotel pool and restaurant facilities looked really nice. We ended up booking another hotel down the road and because it was so last minute we were not able to get our money back. Had they given us two separate beds like we asked and had the air conditioning worked, would have given 4/5 rating, but have to give a 1/5 rating.

6/10 Okay

zijie

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Just ok
Ok for a few nights few powercuts during the day but fine to explore lembongan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but good.
Had a great stay at pondonk jenggala. Pool is super clean (not the norm in indo),nice breakfast. Staff seemed to still be learning the ropes but very friendly which made up for it. Near to the beach for surfing.

8/10 Good

CG, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in Lembongan
Just minutes from the boat drop off, this place was easy to get to and surrounded by a variety of restaurants! The hotel has a really beautiful pool. The room meets the essentials for the price you pay. I had a room with a noisy Airconditioning that woke me up in the middle of the night both nights that I stayed. Had them try to fix it but it still woke me up. Other than that the staff were friendly and helpful with advice on the island.

10/10 Excellent

Stephen, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Robert, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Inexpensive; Service: Friendly; Cleanliness: Pleasant;

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auch wenn der erste Eindruck von der Straße unscheinbar ist, gab es nichts zu bemängeln. Saubere und ruhige Zimmer, schöner Pool, gutes Frühstück und nette Angestellte!
Stayed 6 nights in May 2019

4/10 Poor

Debby

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bij aankomst hadden ze ons in een standaard kamer gezet terwijl we superior kamer geboekt hadden. En communicatie was slecht.
Stayed 2 nights in Mar 2019

10/10 Excellent

SHIGETO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適でした!
とても清潔で快適で安心して、過ごす事ができました! ボート乗り場からも近く、ホテルの周りにも食事ができるところもあり、何かと便利でした。プールもあってのんびり過ごせて良かったです!
Stayed 1 night in Nov 2018
Response from Pondok Jenggala on 21 Dec 2018
Dear Shigeto Thank you for you stay at Pondok Jenggala hope next time join again Thank you and have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Un très bon hôtel pour un peu de tranquillité
Hôtel très paisible et personnel très agréable. Proche des commodites et de la plage . Parfait pour se reposer en toute tranquillité .
Stayed 11 nights in Aug 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Udmærket
Udmærket hotel. Der var lidt støj fra håndværkere der arbejdede på nogle værelser. Vi lejede en scooter igennem hotellet, men sidespejlene var gået i stykker og det var svært at få hjelme. Sødt personale og fin beliggenhed.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotellet har en rigtig god placering i forhold til by og strand. Generelt er der rent og bekvemt. Dog har de problemer med myre på hotellet og jeg fandt enkelte i min seng. Personalet taler slet ikke engelsk - generelt var de lokale bedre til engelsk end personalet på hotellet. Det kan være en udfordring, hvis man skal have hjælp til f.eks. Turer, transfer etc. De gav heller ingen information ved ankomst. Rigtig fint til rejse på egen hånd. Følte mig tryg.
Stayed 3 nights in Jun 2018

8/10 Good

Tomoko

Liked: Cleanliness, room comfort
素敵なヴィラ
急に予約をしたんですがフロントの方が快く対応してくれウェルカムドリンクまで出してくれました。 部屋は白を基調としたとても清潔感がある広めの部屋です。 トイレとシャワーは仕切りがないんですが広めになっているので使いづらさはありませんでした。 アメニティーは石鹸以外ありません。 中庭にはプールもありとても気に入りました。
Stayed 1 night in May 2018

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire que du bonheur

8/10 Good

kekonone, 東京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大通りに面した便利なホテル
レンボンガン島の「大通り」に面したホテル。ビーチまでも200m弱で近い。ホテルのバイクを借りて島内観光も可能。潮流の関係で多くの場合ダイビングは午前中のみの場合があり、午後に時間を持て余すので。勿論徒歩による周辺の散策にも便利な立地です。
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Ok til prisen
Ok hotel til prisen. Hyggelig pool. Enkle værelser. Ok morgenmad.
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pondok Jenggala januari 2018
Fick byta rum tre gånger under min vistelse på fem dagar, då samtliga rum var invaderade av kackerlackor. Öppna fönster i badrum där insekter kröp in och badrumsdörren gick heller inte att stänga, bland annat ödlor kom in i sovrummet. Personalen pratade knappt engelska och försökte lura oss till att betala överpris för taxi samt överresa med båt till närliggande öar, istället löste vi det på egen hand genom att promenera till den lokala turistbyrån. Helt okej gratis frukost men snål portion. Avråder samtliga från att boka detta hotell.
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Jengala i januari 2018
Personalen pratade dålig engelska, var inte särskilt service minded och när vi ville boka transport via hotellet (som en av de tjänster de erbjöd) drog de på med fruktansvärda överpriser. Rummet var helt okej, men badrummet var inte i gott skick. Knappt något vattentryck. I allmänt nedgånget skick - för det priset förväntade vi oss bättre standard. Okej frukost smakmässigt, men snål portion där det inte gick att få mer eller köpa till mer.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Few issues
There were issues with staying at the Pondok Jenggala. The room was outright dirty, aircon was not working, few times the hot water boiler was not working, and the internet in the rooms died down. Its usually ok when they try to fix the issues when notified, but on this resort I got answers like "just use the internet in the cafeteria", or "cannot change the room to a working aircon room because the cleaning lady has already left home" -Even thou loads of staff present and the resort completely empty. Aircon, hot water and internet are those things that you are ready to pay some extra, right? They did offer me to change the room on the next day but i didn't really need the aircon in the end because its little cooler on the rainy season, and few days later they did fix the internet too. Basically just felt that guests were not appreciated fully, and what seemed more like a management problem. When checking out they wanted to charge me for a bill from the restaurant that never happened. I understand mistakes can happen and the bill was waived. On a positive note, its a nice location, breakfast is ok and their pool is nice.
Stayed 6 nights in Dec 2017

8/10 Good

Ylva

Liked: Cleanliness
Stayed 9 nights in Dec 2017