Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews of Natura Resort and Spa

4 out of 5
Natura Resort and Spa
Banjar Laplapan, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 218 reviews" "
Rating 8 - Good. 68 out of 218 reviews" "
Rating 6 - Okay. 22 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 5 out of 218 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Natura Family on 28 Jan 2024
Greetings from Natura resort and spa!Thank you for taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!

10/10 Excellent

Bimal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great and made the stay all the more enjoyable. A special mention goes out to Riska (GRO) who was most helpful with ensuring that our stay was comfortable and Kadek Joe who really gave us good insights into Balinese culture and was a wonderful help when we needed to check-out late at night. Being surrounded by the beautiful and lush forest was special if you dont mind being close to nature with the many sounds that comes with it. Overall it was a nice and pleasant stay and we were close enough to Ubud Centre.
Stayed 5 nights in Dec 2023
Response from Natura Family on 28 Jan 2024
Dear Mr. Bimal,Greetings from Natura resort and spa!Thank you for sharing your experience with us and we appreciate you taking the time to leave us an excellent review. Natura family is thrilled to hear that they made your stay comfortable. We look forward to seeing you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubud Jungle Villa
Natura Resort is just outside of Ubud and the hotel offers a free shuttle throughout the day. It is peaceful and surrounded by nature and a wonderful escape from the bustle of the city centre. The staff go above and beyond to make sure you have a 5 star stay. And the free breakfast is delicious. Our villa had a private pool and views across the jungle with monkeys and butterflies in the trees. A short walk up the street is a brand new Paddle Club and some local restaurants & cafes. What a delightful stay!
Stayed 8 nights in Oct 2023
Response from Suwastika on 6 Nov 2023
Dear Mrs. Jody,Thank you for your visit. We are looking forward to seeing you again in the future.Best Regards,Suwastika

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Suwastika and Natura Family on 31 Oct 2023
Dear Ms. Lisa,Thank you for staying with us. We are Looking forward for your next visit.Best Regards,Suwastika

10/10 Excellent

Sourabh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and beautiful property in jungle yet close to Ubud central.. this place will calm your mind and body.
Stayed 4 nights in Sep 2023
Response from Suwastika and Natura Family on 9 Oct 2023
Dear Mr. Sourabh,Thank you for your beautiful words and generous review. We are looking forward for your next visit.Thank you.Best Regards,

10/10 Excellent

ENTELA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place is absolutely gorgeous. The staff is SUPER nice and accommodating. We loved staying here.
Stayed 6 nights in Jun 2023
Response from Suwastika and Natura Family on 30 Jun 2023
Dear ENTALA,Warmest Greetings from Natura Resort and Spa. Thank you for staying with us during your holiday in Bali. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Again thank you and we are looking forward for your visit.Best Regards,

10/10 Excellent

CHRISTINA, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natura was a beautiful jungle oasis. The views were stunning and the staff so friendly! I loved our private pool with outdoor bed. Our family found so cool the monkeys who were outside our window one morning as they were running up the trees with there babies.
Stayed 4 nights in Mar 2023
Response from Nia on 21 Apr 2023
Dear CHRISTINA ,Thank you so much for your kind review regarding your stay experience with .It's such a pleasure to having you at the resort and enjoy the nature. we wish to welcome you back in the future.Regards,

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay in Ubud
Loved it! Room was great, we stayed in panorama pool villa. So spacious and everything was lovely! Loved using outdoor bath, even in the rain! Had a special candlelight dinner which was wonderful too! Great massage also! Perfect place to spend time in Ubud! Close enough to the centre but with jungle all around!
Stayed 3 nights in Oct 2022
Response from Nia on 5 Dec 2022
Dear Paulette,Thank you very much for your amazing review.It's such a wonderful day to have you stay at our resort.We wish to welcome you back again at our resort.Have an amazing day a head.Regards,

8/10 Good

Zouhair

Travelled with family
Liked: Staff & service
Pool could have been cleaner. And food menu could improve. In the jungle so very peaceful but lots of bugs... Staff was very friendly and helpful 10/10
Stayed 3 nights in Aug 2022

10/10 Excellent

Aryeh, Lake Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the forest was fantastic! We enjoyed soaking it all in while wading in the infinity pool. The included breakfast was delicious and the dinner options were nice as well. The staff was very friendly.
Stayed 2 nights in Jul 2022

10/10 Excellent

Pui Hay

Stayed 1 night in Apr 2022

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Piece of Heaven
This place was indescribably beautiful, peaceful and just good for the soul. Everyone was so friendly and helpful. Would have stayed much longer if I could and would go back in a heartbeat
Stayed 5 nights in Jan 2020
Response from Ratna on 14 Mar 2020
Dear Jo- Anne, Thank you for your positive feedback. We will definitely share to our team. Once again thank you and look forward to welcome you back at our resort. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel In Ubud
Great Hotel in Ubud. Very serene hotel that caters to every need. Very enjoyable stay would definitely recommend.
Stayed 4 nights in Jan 2020
Response from made on 29 Jan 2020
Dear valued guest, warmest greeting from Natura Resort & Spa Ubud thank you for your staying at our resort best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to go back... just perfect all the way around
Stayed 2 nights in Dec 2019
Response from Made on 8 Jan 2020
Thank you for your wonderful feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 6 day stay at the property. The staff are all great. Will defiantly be back.
Stayed 5 nights in Dec 2019
Response from made on 8 Jan 2020
Thank you for your wonderful feedback

8/10 Good

Frankie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very peaceful location, room was clean and tidy. Great bathroom with a huge bath in master bedroom. Great hotel if you would like to have a few days relaxing out in the jungle. Only a 10 min cab into central ubud.
Stayed 4 nights in Nov 2019
Response from made on 8 Jan 2020
Thank you for your great comment

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Sanders3, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the Natura Resort and Spa but we feel that it needs a bit of improvement: CHECK IN PROCESS: We came in late at night but they didn't check with us the following day to explain hotel amenities THE ROOM: is large, beautiful and clean. The outdoor pool is exceptional with gorgeous views. The pool would be better if it were heated. The roof is thatched so room is noisy - can hear neighbors. Views are lovely. THE BATHROOM: no ventilation fan (smelly), Shower is nice but water temperature and pressure fluctuates (hot water runs out quickly). Nice outdoor tub and shower. COMMON JACUZZI AND POOL: Lovely but jacuzzi temperature too hot. SPA: Nice walking trail to the spa - lovely vistas by the river. Great spa treatments HOUSEKEEPING: Room is clean and sheets and towels smell nice. Provide bottled water to brush teeth and drink. BREAKFAST: Limited but sufficient. Coffee could be better. AFTERNOON TEA: Nice, with fried banana or small sandwich DINNER: Food was just mediocre SHUTTLE: Nice to have but limited (only few times a day) and must book in advance - don't just show up. SERVICE: Excellent - friendly and polite. We especially recommend Indra at the restaurant. Provide a welcome fruit basket and fresh flowers All in all I would definitely stay at this hotel again. We did enjoy our stay.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Thomas Narr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but nice place in the middle of nowhere
First time for me and my girlfriend to stay in a location like that. Amaizing location and very friendly staff who tried to fulfill our wishes everytime. We had an amaizing time here as it is a piece of paradise in the middle of the rain forest. Best holiday accomodation ever!!! Felt like we had the place for ourselves. We both were very looked after here and like that type of holiday accommodation. There is room for improvement as the price per night is not cheap and this place is considered as an upmarket accommodation. Here our Recommendations 1. Stable internet connection 2. Buffet Breakfast 3. Better English skills from staff as we did not always felt understood by them 4. Keep up the maintenance as we running toilet, loose floorboards on walkway, damaged handrails
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, the only thing was that the room we stayed in was definitely showing signs of age. Cracks in walls and old mirrors. Beside those minor things, a beautiful location, with friendly staff!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very quiet and it was rare to run into other guests. Had a beautiful view of the jungle. However, you could hear chickens crowing all day long, especially in the mornings. Not the best place to stay if you are wanting to go into Ubud as the shuttle service only runs a few times a day and is one way.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Jenna, Perth

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Best location
Close to ubud center, but surrounded by jungle. Very professinal staffs.
Stayed 5 nights in Jul 2018
Response from Suranto on 10 Aug 2018
Dear Jenna Thank you for sharing your valuable time to post your feedback We are pleased to noted that you are satisfied with staff professionalism and location Regarding the cleanliness we promise we will improve to make our guest more comfortable Many Thanks With Kind Regards Suranto Resort Manager

6/10 Okay

Donna, Australia

Liked: Staff & service
Disliked: Room comfort
It rained and our room was covered in ants and bugs beautiful place just need upgades in a few areas
Stayed 1 night in Jun 2018
Response from Suranto on 26 Jul 2018
Dear Donna Thank you for your review , we have been coordinate with the Owner representative regarding the repair in few area and we will do repair one by one for improving our service to our guest Regarding ants and bugs we will do some treatment with pest control vendor soon Once again thank you and your review is important for us for our improvement in the future Best Regards Suranto Resort Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a pretty small place and there aren't many people in the area. It's super secluded and the rooms are a bit outdated. It's really quiet and if you want to be private and away from people this will be a great place to be. The staff at the hotel are amazing!
Stayed 3 nights in Apr 2018

8/10 Good

Mark, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, friendly and nice hotel
We stayed two nights here, and if we had it to do over again, we would have made the same choice. This is a very friendly place with beautiful views out over a jungle valley. Others have highlighted that it's a bit run down, but in my opinion there was nothing particularly bad. It's not a five star place -- I'd probably call it a really nice three star. The rooms / villas were beautiful on the inside, the staff was very friendly and attentive, the food was good and the setting was fantastic.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are very friendly

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Jason, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Very friendly staff and perfect
Great Hotel, Very friendly staff and perfect surroundings for a peaceful few days
Stayed 3 nights in Sep 2017

8/10 Good

Ankur, Melbourne, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, spacious rooms and away from the bustle of Main Ubud
Stayed 2 nights in Aug 2017

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the serenity.
Amazing staff and location. Few bugs would get into the room but it is in the middle of a rainforest so can't really complain. Great views and even got to see some money come and visit. The shuttle is also very convenient.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodating. They provided useful tips and tour suggestions. Small, serene and secluded. A nice place to return to after a day in the busy city.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & relaxing
Absolutely the most relaxing & enjoyable stay. Natura is a quiet & relaxing paradise...exactly what we wanted; our villa was beautiful & staff were friendly & helpful. Continental & American breakfast is included in rates. We loved our stay & will definitely stay again. If you want to be near everything this may not be the place for you; Natura is not in town but a shuttle service is available & taxis are cheap & easy to get. Also there are lots of steps so it's not practical for those who are less mobile. Totally recommend for couples looking for secluded getaway
Stayed 7 nights in Jul 2017

8/10 Good

Jared, Sydney

Liked: Cleanliness, staff & service, room comfort
In the Jungle
With monkeys very close to you playing on the roof and tree tops, makes for a one with nature experience. Small pool and amazing views its the perfect relaxation spot.
Stayed 4 nights in Jun 2017

4/10 Poor

Mark, South Africa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quiet area 10 minutes outside Ubud.
Staff are friendly and helpful. A problem with the basin on arrival was sorted immediately. Free shuttle to town every hour is useful. The hotel is in need of a revamp, it is starting to look tatty. Balustrading is broken or missing. Room roof leaked, shower rose blocked up. For a more upmarket type hotel it needs some TLC.

8/10 Good

Margaret

Liked: Room comfort
Quiet, get away from life for a while
The hotel was good, the staff friendly. The place was older and could use some maintenance, but the views certainly made up for any shortcomings. We seemed to be the only guests at the hotel, the staff were very attentive and friendly. We had dinner in the restaurant on our first night and were pleasantly surprised at the quality. All in all a pleasant stay and would recommend this place for short stay in Ubud.

10/10 Excellent

Amit

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful property with great staff. It was an amazing experience, property is spacious and well planned.

10/10 Excellent

Shaz, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
Absoloutly loved everything here. Privacy plus. Staff were very amazing & forever greeting you. A must for couples. Or a chilled girls trip Hubby & I had an amzing 1st trip away kid free. Would not hesitate to go back. My only negative is the bottom infinity pool is to far or should i say to many steps away. Getting back up was a pain. I would not take my children to stay here. There were a couple of children here, & i am sure they would have been bored. I think this is more of a couples of friends stay.

10/10 Excellent

Clinton, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel overlooking jungle
We loved our stay here. Favorite place during trip to Bali. We wish we would have booked longer. Stayed in private pool villa with jungle views everywhere. Staff was friendly and nice. Decent options for breakfast and lunch. We did not have dinner here. Shuttle bus to Ubud center was easy and about a 10 min trip depending on traffic. Room was very large and open. Air conditioning worked nicely. Spent most of our time when in room on day bed enjoying the pool and views. The hotel pool is a beautiful site as well and you feel as if you are floating above the jungle. A special thanks to the staff for the birthday cake provided for my gf's bday.
Room

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation In Ubud!
It was a great nesting place after the hustle and bustle of UBUD and we enjoyed the natural environment with a wonderful view of the forest, the staff was very welcoming and helpful in guiding us toward the right direction... our stay was made easy, convenient and to say the least very enjoyable. We truly recommend Natura resort for your next vacation.

10/10 Excellent

Sierah, Gerladton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise found!
Paradise found! Huge authentic Indonesian bedrooms with separate huge bathrooms. The bathtub overlooked the rainforest and was so private and tranquil. Exactly what we needed after a week in the hotter, faster paced environment of Seminyak. The staff are wonderful and polite that offered us a welcome drink (amazing!!) fruit bowl and fragrant petals all over the bed, which I could imagine took ages to decorate :) free made to order breakfast, massage and afternoon tea. from our balcony we could see so much wilderness including monkeys & exotic blue birds (similar to a toucan) The spa is definatley the highlight, set next to a ravine, it is highly recommended and the women are very good at what they do. For the first time ever, I didn't have to ask for my massage to apply more pressure and the products they use are organic xx Terima Kasih for our incredible stay- we wish it were longer!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location located in the jungles of Ubud :)

8/10 Good

Ms Josephine

Liked: Staff & service
One with nature
The private pool and guest pool were great. The forest and birds and monkeys add to the charm.

10/10 Excellent

Paul, Perth, Western Australia

Liked: Cleanliness, staff & service, room comfort
Stunning location & friendly staff
We paid the extra for the luxury pool villa which was well worth it. We had a secluded outdoor area with shaded day bed and private infinity pool hanging over steep jungle with a stunning vista. We spent lots of time here enjoying the sounds of the jungle and visits from local birds & monkeys. Even when it rained heavily a few times it was a pleasure to just relax whilst watching & listening to nature.
vista

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Dining services were very slow and were not up to standard. Far too many steps to climb down for the spa and the lap pool and the spa needs updating. The location was very scenic and rooms were very comfortable.

6/10 Okay

steph, Ubud

Disliked: Cleanliness, property conditions & facilities, room comfort
disappointed
I have a lot to say which I will leave a detailed review once I have more time available. Overall other than the location. This hotel is a big let down.

6/10 Okay

julia, j

Liked: Cleanliness, staff & service
Good hotel for the price
This was a really lovely, easy place to stay. the kids enjoyed the plunge pool but it was too cold for us. The horizon pool is lovely but no bar service! The staff were all very friendly and nothing was too much trouble. Good, flexible shuttle into town. The only real criticism is that things were starting to look a bit tired, nothing to really complain about for the price. However, we did have a two bedroom with plunge so good space with nice outlook. Caught a glimpse of the other villas and not sure I would like to stay in one as they did not seem to have much of an outlook.

6/10 Okay

cathy, Melbourne

Liked: Staff & service
As a 15 years old resort,many parts of it need to be improved.The cleanness of the tolite and barthroom.THe bed sheet is become a little bit yellow....