Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

First visit to Hyatt and Bali

Posted 19-Jul-2016
Overall experience is good. All arrangements are as expected. Very close to beach. Swimming pools are well maintained. Food options are not much.
4out of 5
by A verified traveller from Melbourne

A great getaway, beautiful setting

Posted 16-Jul-2016
I enjoyed four days here in July. Good points: lovely big room, excellent high quality reasonly priced food, nice spaces to sit and relax, welcoming polite staff. Pretty good gym, great yoga teacher and easy beach access. Things to note: the promise is of five pools. In reality there's one big one that was very busy with kids. The others are harder to find, not so big either. One is exclusive for members. I never found the fifth one!
5out of 5
by A verified traveller from Adelaide South Australia

Great food

Posted 26-May-2016
Cons: On going development of facilities
Location: near beach, fully equipped gym. Large lagoon style pool, water slides for the kids plenty of variety of food and drink outlets. Next to Bali Collecti
We stayed at the Grand Hyatt for 9 nights and ate many meals within the hotel. A good variety of food available at average prices for area. Garden restaurant food was excellent and the staff were very friendly and helpful I would have no problems in a return stay at this Hotel☺
5out of 5
by A verified traveller from Wirral, UK

Beautiful Hotel in Beautiful Location

Posted 21-May-2016
Pros: Pretty much everything!
Cons: Perhaps the signage could be improved - we got lost once or twice!
Location: Adjacent to a beautiful beach (but be careful - strong tidal currents in the sea) and many other 5 star Hotels. The Shopping Centre just over the roa
Whilst one could happily enjoy a stay here without leaving the Hotel and it's excellent faciltities, there is a beautiful Iasland to be explored as well!
5out of 5
by A verified traveller

Posted 20-May-2016
客室の各タワーは距離があり、移動は大変ですがとても素敵な空間でした。 バリコレクションに徒歩で行けるのは大きな魅力です。
4out of 5
by A verified traveller from ジャカルタ


Posted 12-May-2016
チェックイン時に予約がどういうわけか確認できないと言われ、焦った。 Expediaの予約票を印刷し持参していたのでそれを渡し確認してもらい、事なきを得たが予約票を持っていかなかったらどうなっていたんだろうと思う。ただし、その後すぐに部屋を用意してもらったり、スタッフの対応、立地なども良く非常に快適に過ごすことができた。
3out of 5
by A verified traveller from ジャカルタ


Posted 08-May-2016
Pros: プール、海、ロケーション
Cons: 設備が老朽化している点
よい点 ・バリコレクションに近くバリビギナーにはとても便利 ・プールが広く混雑度が低い ・海にも近い ・朝食も待たずに利用可能 ・スタッフは時間に正確、笑顔もありよい 改善点 ・ミニバーの冷蔵庫を3回交換しても治らない ・敷地が広く歩きの移動が大変
4out of 5
by Sylvia

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
4out of 5
by A verified traveller

Prefect holiday stay

Posted 08-Apr-2016
Nice place to stay cam and quite stay and enjoyed my holiday.
5out of 5
by Rajendra


Posted 03-Apr-2016 on Hotels
This was our second visit to the GH and I didn't expect to enjoy it as much as the first time around. But, I was wrong! In a nutshell: the quality of the property, the exceptional service, the pools (with the water slide), the location (opposite Bali Collection) makes this an excellent choice.