Ratings based on 312 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Wirral, UK

Beautiful Hotel in Beautiful Location

Posted 21-May-2016
Pros: Pretty much everything!
Cons: Perhaps the signage could be improved - we got lost once or twice!
Location: Adjacent to a beautiful beach (but be careful - strong tidal currents in the sea) and many other 5 star Hotels. The Shopping Centre just over the roa
Whilst one could happily enjoy a stay here without leaving the Hotel and it's excellent faciltities, there is a beautiful Iasland to be explored as well!
5 out of 5
by A verified traveller

Posted 20-May-2016
客室の各タワーは距離があり、移動は大変ですがとても素敵な空間でした。 バリコレクションに徒歩で行けるのは大きな魅力です。
4 out of 5
by A verified traveller from ジャカルタ

総合的に見て過ごしやすい良いホテル

Posted 12-May-2016
チェックイン時に予約がどういうわけか確認できないと言われ、焦った。 Expediaの予約票を印刷し持参していたのでそれを渡し確認してもらい、事なきを得たが予約票を持っていかなかったらどうなっていたんだろうと思う。ただし、その後すぐに部屋を用意してもらったり、スタッフの対応、立地なども良く非常に快適に過ごすことができた。
3 out of 5
by A verified traveller from ジャカルタ

プールがよいホテル

Posted 08-May-2016
Pros: プール、海、ロケーション
Cons: 設備が老朽化している点
よい点 ・バリコレクションに近くバリビギナーにはとても便利 ・プールが広く混雑度が低い ・海にも近い ・朝食も待たずに利用可能 ・スタッフは時間に正確、笑顔もありよい 改善点 ・ミニバーの冷蔵庫を3回交換しても治らない ・敷地が広く歩きの移動が大変
4 out of 5
by A verified traveller

Prefect holiday stay

Posted 08-Apr-2016
Nice place to stay cam and quite stay and enjoyed my holiday.
5 out of 5
by A verified traveller from chile

Posted 02-Apr-2016
Los mosquitos fueron un problema en los restaurantes cerca de la piscina. El personal amable pero a veces no entienden inglés básico. Los jardines una delicia. Buen desayuno.
5 out of 5
by Brian from Næstved

Lækkert hotel

Posted 21-Feb-2016 on Hotels
Godt og luxuriøst hotel med flotte poolområder. Dyrt at spise. Lækker morgenbuffet, men ikke hyggelige omgivelser ved morgenmaden.
5 out of 5
by Yueh

This traveller left a rating score only Posted 19-Feb-2016 on Hotels
4 out of 5
by A verified traveller from Mexico

Good location amenities

Posted 14-Feb-2016
We like Nusa Dua as it is a quiet yet trendy place. The hotel is close to Bali Collections (good food options) and the airport.
4 out of 5
by Chen from Melbourne

Nice resort facilities, rooms need refurbishment

Posted 06-Feb-2016 on Hotels
Closest of any hotel to the only shopping centre in Nusa Dua. About 5mins walk. Very large resort hotel and can take 5-10mins to get to your room from reception. Pools are wonderful with toddler slide and bigger kids/adult slide, and lots of shade from frangipani and other trees. Breakfast is available at two restaurants, one near the beach without airconditioning and the other closer to reception with airconditioning. However, both locations offer a sub-standard buffet breakfast in my opinion considering the price and being the Grand Hyatt. Our room was a good size with a separate daybed which is really a double bed comfortable enough for another adult. We overlooked a nice, large pond with koi. The resort's outdoor areas are very well maintained with ponds throughout. The biggest downside would be the room decor and finish. I think they need to be refurbished to compete with the likes of the nearby Sofitel. Also, didn't have a office desk in the room, just a small round table awkwardly situated at the corner of the room. Bathroom amenities were a little disappointing too, expected better quality. On a positive note, staff are attentive, friendly and helpful.