Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from jakarta


Posted 19-Nov-2016
家族でクラブルームに2泊しました。 全体的に少し古さはあるものの手入れや掃除がされていて、不快に感じることはありませんでした。 スタッフの対応もレストランも素晴らしく、プライベートビーチもキレイでした。 全体的にはかなり満足しています。
3out of 5
by A verified traveller from IN

Nice looking compound

Posted 18-Nov-2016
Rooms were not up to the standard, feels all outdated and restroom could b properly cleaned.
4out of 5
by A verified traveller


Posted 31-Oct-2016
4out of 5
by A verified traveller


Posted 31-Oct-2016
環境不錯,整體評分滿意,沙灘,餐廳,泳池,都是合格之選.. 不過,要留意,跟酒店由機場接回酒店的訂車,錢是由酒店最後離店時才收取..本人下車時誤給了司機,最後,當然是無法追究了..
4out of 5
by A verified traveller from Hong Kong

Great Hotel, very nice setup, not always brand new

Posted 30-Oct-2016
Pros: Pool, location, garden, atmosphere, staff
Cons: Noice of aircon, bit overpriced food for Bali
Location: Kind of shopping mall with quite ok restaurants, a small beach restaurant for good value only 400m south, in the north 300m some other beach restauran
Hugh Hotel, luckily not fully booked. As the areal is really big, lot of trees and gardening we never had the impression that it is overcrowded. The breakfast was excellent. As they just started the renovation of one of the restaurants we had to queue up for late breakfast twice (but less than 5 min.). Generally food is quite expensive, compared with the rest of Bali (and the restaurants near-by, we can strongly recommend the restaurant Loco, only 5 min walk in the shopping erea). Evening food is very good, snacks for lunch medium and overpriced. The beach is good, if you walk 500m south good for snorkeling, and if you have good waves...good for surfing. The pool is excellent, nice gardening, the slide was great for the kids - not very long but quite fast (do not forget an inflatable bodyboard or ring) Rooms are nice (some new painting would help), beds hard, size good - for up to 4 persons (2 kids on a nice sleeping "sofa'). Bed is quite hard. Got daily lot of fresh water bottles and fruits. Sum up: good hotel, maybe not always Grand Hyatt standard (room age) but a good place to spend a week...
4out of 5
by A verified traveller from 中国


Posted 09-Oct-2016
Pros: ホテル内施設の充実度。
Cons: 特にないが、広過ぎるのが良い点でもあり悪い点でもあるか???
Location: ヌサドアの高級ホテルが乱立する地域。バリ・コレクションが近いのが利点。ビーチも目の細かい砂浜で奇麗(ただし波は かなり高いので注意必要)。ホテルのオプションで、ヨガ、ストレッチ、アクアビックス、サイクリングツアーに参加。特にジムは 充実してます。
中国の国慶節休みを利用して10月初旬に旅行。欧米系の大型リゾートホテルにするか、隠れ家的小規模のビラにするか、予約直前まで迷いに迷ったが、最終的に当ホテルに決めて良かったと思う。天気もほぼ連日晴天で、大陸の人たちも 意外や意外多くなく。ホテルは、良く言えば老舗、ただ多少の古さは隠しきれないも、それを補うだけのホテル内施設の充実や、ホテル従業員の対応の良さはあると思う。専用ビーチ、プール、ジム、レストランもかなり充実しており、また近くにバリ・コレクションと言うショッピングセンターもあるため、5日間と言う比較的長期滞在であったが、本当に飽きることなく休暇を満喫。部屋次第かと思うも(クラブラウンジ推薦)、コスパも高く、お勧めです。
3out of 5
by A verified traveller from Japan


Posted 28-Sep-2016
アップグレードして頂ましたが一人では広過ぎた。3つのテレビ、2つのトイレ、2つの洗面台、2つのシャワー、2つの冷蔵庫、大きな大理石のバスタブ等。 12本のミネラルウォーター、クッキー、ナッツ、フルーツ盛のサービスは最高~❗ 部屋の窓を開けるとプールがあり、その先にはキレイなビーチ‼ ホテルも広々としており、中庭も綺麗でした‼
3out of 5
by A verified traveller from Hong Kong

Posted 09-Sep-2016 on Hotels
Hotel is very tired and old. Service is not up to other Grand Hyatt standard.
4out of 5
by A verified traveller from Schweiz, Basel

Tolles Hotel

Posted 05-Sep-2016 on Ebookers
Super schöne Anlage mit freundlicher Bedienung. Essen sehr gut.
2out of 5
by A verified traveller from Singapore

Disappointed with my stay

Posted 04-Sep-2016 on Hotels
A very poor experience. I had booked 2 rooms for 3 nights with King size bed. What I got instead was 2 twins joined together. It was uncomfortable to say the least. The bathroom would not drain out the water quickly enough and I had to spend a minute in between my shower to let the water drain at least a few times. The commode had stains from the use. the phones would smell from use. Also, since we booked from Hotels.com we got rooms that were very far from the lobby. The pools were not clean and the breakfast buffet was not great. Overall my last time in Grand Hyatt Bali