View from property

Reviews of Alam Puisi Villa

4 out of 5
Alam Puisi Villa
Banjar Sembuwuk, Desa Pejeng, Ubud, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 252 reviews" "
Rating 8 - Good. 81 out of 252 reviews" "
Rating 6 - Okay. 14 out of 252 reviews" "
Rating 4 - Poor. 2 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sausan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIKES: Great price. High quality Impressive room amenities, quietness, Great customer service DISLIKES: 30 mins away from civilization
Stayed 1 night in Mar 2023

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 8 nights at this property. We had a great relaxing time. Staffs are very kind and attentive. This was our second time staying here. We booked a Villa with plunge pool: mind-blowing view to the rice paddy, huge outdoor pool, faultless service from all the staff. Alam Puisi balances traditional Balinese style with modern, comfortable amenities. One of the highlights was having such a large private pool to ourselves for the duration of our stay. The team here create such an oasis of calm and relaxation. The hotel offers only three times shuttle service to Ubud town and no return. Food in hotel requires improvement in quality and selection. Overall we have enjoyed our stay
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Abdul, Madison, WI

Liked: Staff & service
It was okay. Not as clean as you'd hope. Definitely outdated
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Price was nice, but take the risk of being moved
Room and location was very pretty, as we have the one with a private pool that looked over the rice fields. However, on our last night, we had a 'plumbing' issue and was moved to another hotel further down the room which was much much smaller. It was obvious they were overbooked. We got a 'complimentary' dinner where the food was not great, they wanted to give us a complimentary which we didn't have the time to fit in. Overall, if they did not have to move us, we wld have been quite happy with the stay.
Stayed 3 nights in Aug 2018

8/10 Good

Yu-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
The staff at this place is not friendly or even courteous. I even found them a little rude, and for Ubud thats saying a lot. This villa is way over rated and overpriced. There is nothing to do around this villa, its out of the way and we just didnt like it nor enjoyed it. We had a better stay at Umae Villa if you need a better recommendation.
Stayed 1 night in Sep 2018

6/10 Okay

SAM, Melbourne

Too far from the city centre
Courteous staff. Old premises and too far away from the city centre.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Peaceful location
It was a peaceful spot and great for just a few days. The staff were friendly and the hotel is located in the rice fields being very picturesque. There is not a lot to explore walking around this village. The food was fairly expensive for what it was and wasn't that great compared to what is available in Ubud. Being so far out and the shuttle service being limited, we expected there to be more of a selection o food available. For the price it was a good deal.
Stayed 2 nights in Jun 2018
Response from Budiarta on 22 Jun 2018
Dear Value Guest, I appreciate the comment and feed back. Allow me to concern your note: 1. Yes we use Key for the room door 2. Menu, we will discuss withe Chef to add more choices of menu 3.In all Villa We have set or designed a light in bathroom, room and all area, I wonder if it is off or death when you there . 4. Shuttle, yes we provide shuttle 3 times after lunch as we provide some complimentary activities before lunch such as: Yoga, Cycling, Jogging but going to ubud before lunch time is also available. we have very good contract and relationship with local driver. Again thank you very much for the comment, we will commit to fullfil the guest need as much as we can. Thank you very much

8/10 Good

Ashley

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018
Response from Budiarta on 29 Jun 2018
Dear Value Guest, Thank you for the comment, Please accept my big apologize with what has happened such as leakage and rubbish on the pool, I will put attention to those problem carefully and follow up immediately. Thank you very much

10/10 Excellent

Jean-Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely have to stay there for your vacation
Absolutely love that place. Staff are really friendly, smiling all the time are really attentive to all our needs. Room are spacious, private pool is awesome and the bed is really comfortable. Food at the restaurant is delicious. I definitely recommend that hotel for your stay in Ubud area. Absolutely nothing negative to say about that hotel and his staff.
Stayed 4 nights in Jul 2017

10/10 Excellent

Nour, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very beautiful and relaxing Hotel & location
The hotel is so quiet and nice. The staff is friendly and always ready to answer any questions or requests. The breakfast is very good. We enjoyed every moment in this hotel. Thank you Alam Puisi staff.
Stayed 3 nights in Jun 2017

10/10 Excellent

helen, cairns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great location. My daughter was sick and the staff couldn't be more accommodating and helpful. Massage and spa treatment were gorgeous.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing villa with pool outside of Ubud
Loved this villa! Spent days soaking in the sun outside. It's very peaceful, with just a few workers I in the field. Room service was top notch. The pool offers half shade, so you can have the best of both worlds. The breakfast was declious. Best part was the staff. They are so great. Had issues with lights, etc and they came immediately to fix it. Also, be careful walking out of bathroom stubbed my toe incredible hard as their is a ledge. Just know it's too far to walk to Ubud, but they have free shuttle that will take you there. Nothing close to eat, or store to buy anything so get everything before you come or take taxi, shuttle into town.

8/10 Good

Haojian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must rent a scooter if you stay in this villa. Nothing near this villa.

10/10 Excellent

Trevor, Christchurch, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet amongst the rice
Lovely location set in the rice fields above Ubud. Very friendly staff. Only a small number of rooms, but very well appointed. On site restaurant and spa are very good too. Shuttle bus into Ubud provided three times a day. Private tailor-made tours of Bali can be arranged by reception.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid staying in here
we did inform to hotel its was our honeymoon an to provide good service first night was good, but rest of stay was rather bad. They keep forgetting to do room service to which have to call them to remind, they would partly clean and forget warer, towles, shower gels etc. They are very tight to provide with water bottles and want to charge the e food is very bad and should avoid the room constantly fill with white ants, mosquito and bugs. we inform hotel ad they keep give us bug spray On our last day, there was no hot water. I called hotel and they brought to our room 2 bottles of water..seriously?? it was a very dissapointment because I was looking for a good place to stay and service for my wife

10/10 Excellent

Hazel, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I stayed here with my other half for 2 nights. It wasn't long enough. The staff made an impression right from the word go, the room was beautiful and we felt relaxed the minute we arrived. We had a private villa room and we couldn't have asked for more. It had a very comfy day bed outside next to the pool which we utilised. We had dinner in the restaurant the first night and it was very tasty and then had it delivered to our room the next night, there was no extra charge for the room service. The villa is about 15-20mins out of Ubud but they offer a free shuttle or if you want to go at a different time, which we did it was $10 to go into town, which we were able to charge to our room. My only complain with it was the pick up point wasn't clearly pointed out to us in Ubud so we ended up getting a taxi back rather getting the Villa's service. The taxi was about the same price. We were given a complementary foot massage and i also paid for a Balinese massage, both of which we great. We would have liked to stay longer but didn't have the time. We will be back.

10/10 Excellent

Luke, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peace and tranquility
We found this resort and its staff to be amazing. The room was peaceful and the outlook over the rice fields very calming. The staff were wonderful and helpful at all times and catered to our needs. I would definitely go back and stay at this resort. And being a little out of Ubud gave us a real sense of being part of the local culture.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with perfect attendance from hotel staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Ruiqi

Liked: Staff & service
Disliked: Cleanliness, room comfort
Unfortunate terrible experience
Booked a 2 night stay. Personally would not recommend booking their deluxe single room. We had opted for that over a villa as we were planning to spend our time at Mt Batur and ubud city centre. The accommodation is a little far from ubud city centre. Shuttle is provided at about 3 hour intervals, other than that you would have to pay. The room although spacious, was not very clean (ie. shampoo/ soap bottles were obviously reused, trail of ants in the toilet) and was poorly lit. What made it so unbearable was the air-conditioning which turned our room into an oven (even the stairwell and corridors up to our 4th floor room were so much cooler). Some complimentary activities are provided for guests, but their spa packages are expensive, cheaper to head into town for better choices and selection. The only thing I would give my praise for was the warm service we got from the staff. Always smiling, friendly and sincere.

10/10 Excellent

Jonny, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to disconnect
We had a great time at Alam Puisi Villas. While it is a bit off the beaten track (around 10 minutes by hotel shuttle, which doesn't happen all that often), if you are looking for a place to disconnect and get away from the hectic rush that is Kuta, Seminyak, or even Ubud city centre, then this is the place for you. The staff here are amazingly friendly, always greeting you with a smile, and happy to go above and beyond to make your stay special. While a little more expensive than what you can get in Ubud centre, you can get all you need at the Villas, so you don't ever need to leave, though it is definitely worth going to check it all out. The rooms are spacious, but could've been built to a higher quality. Unfortunately they had cut the rice in the paddies just before we arrived so it wasn't as green and lush as it could've been, but time waits for no one. Overall it is definitely worth staying here if you want some peace and quiet with all the mod cons.

8/10 Good

Simon, Tauranga, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite village location NW of Ubud
My wife and I were impressed with this hotel and its villa room and private pool facility. The staff were very helpful and went the extra distance to make our stay special including a candle light dinner by our room pool. We deliberately chose our accommodation to be away from the intensive nature of central Ubud and remain happy with that choice. The Alam Puisi's shuttle service to Ubud was very good with 4 return times a day and local taxis costing approx. 8USD one way. With limited time (4 nights only) and through the hotel, we utilised the services of a local tour driver Wayan for two separate days at around 55USD/day. Wayan was great as he had a good knowledge of the things to see as well as very good English. We could have done with an extra 1-2 nights in the Ubud area as there is a lot to see both south and north of central Ubud. If you are into collecting a few artisan works (eg. silver jewelry, wood carvings, paintings) while in Ubud we would recommend taking a bit more time to have a look around the outlying villages where you can pick up nice pieces made by the artists almost in-front of you at very reasonable prices. In addition, have some wonderful exchanges with these very talented and friendly Balinese people.

8/10 Good

Santosh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Sitting area inside the rooms would have been nice. Breakfast area gets crowded at times. Staff were excellent. Good hospitality. They take some time to serve breakfast but always apologise for it. Good hotel for the price.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful & comfort
I was so pleased with my staying that I'm planning to come back To this place again

10/10 Excellent

danna, USA/Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and a great value
The people working at the Villa are very kind and helpful. The room itself was clean, comfortable and a good value. A view towels and bedding items could use replacing rather than washing, but overall it was nice.

10/10 Excellent

olivoa, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel with good service
The hotel is slightly far from ubud centre, but it is quiet and peaceful. The villa is clean and spacious, the private pool is definately a plus. Resort staffs are friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely staff a bit overpriced
The staff are what make the stay at this hotel, helpful, friendly and caring. Everything is kept clean and tidy. The rooms are getting a little worn. All the floor tiles in our room moved when we walked on them. Good breakfast choices and complimentary early morning yoga were a lovely bonus. Diving into you own pool after a hot day out and about is priceless. The free shuttle service into Central Ubud was great. I think the rooms and restaurant were considerably over priced in comparison to most other places we stayed.

6/10 Okay

Ossama, Cairo, Egypt

Liked: Staff & service, room comfort
Very Friendly
The service is great, very friendly staff. Room Furniture and TV are old. Hotel is a bit far from main street but shuttle bus was convenient.

10/10 Excellent

Ms.S, SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite stay in Bali
I loved this place! Everyone is super friendly. It's about a 15-20 min shuttle ride from downtown Ubud (but they hook u up with free shuttles, or u can rent a motorbike). It's worth the ride because it's quiet and beautiful away from the more "trashy" city areas (but Ubud is by far the cleanest). Also, I highly recommend taking advantage of their complementary morning programs e.g. Yoga or a morning walk to explore the village next to the villa. The only reason I didn't give 5/5 is because the power would go out occasionally, but they were quick to restore it. No harm, no foul

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was fantastic
very lovely, away from everything and very peaceful. the staff we're very helpful and polite as well!

10/10 Excellent

Caitlin, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet couple getaway
This hotel has a lovely honeymoon feel about it. Absolutely beautiful facilities 10 minutes out of Ubud and nice and quiet. Free shuttles into Ubud and back to the hotel again 4 times a day. Only downfall is there is no public swimming pool, only the private pools, so not that great if wanting to meet new people and socialise. I wouldn't go with a friend but I would defiantly go again with my husband. We had an amazing time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and staff
Lovely villa with very friendly staff. Location is great if you want some peace and quiet. A handy shuttle service allows you to roam the nearby town centre. Really loved our room with our own pool. My only suggestion would be perhaps look into more vegetarian friendly options for breakfast. Other than that we will be looking to come back next time we are in Ubud.

10/10 Excellent

KARALEE, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Cannot explain enough how perfectly suited to every positive review out there this property is! Atmosphere: relaxing, beautiful, clean, peaceful, humbling, inspiring, etc. Staff: Kind, gracious, prompt, pleasing, and ready to do anything in their power to enhance your comfort. Room: Clean, large, tranquil, gorgeous. The property was smaller than I expected but no complaint on that. This place is perfect in every way from food to mood. My husband, 15-year old daughter, and self (all very different ideas of comfort & luxury) ALL loved this place! I should also mention that although it is set back from the hustle and bustle, the hotel provides for-free (very inexpensive) transportation or you can get your own (We took a 90 minute cab back to the airport for under $20!) Here is a testament to the culture of the resort: We did not pay or even give a credit card on check in, pre-booked with pay at the hotel on hotels.com and I only reached in my pocket the final day to pay (who does that? Every other place on my travels that is upscale like this places a hefty hold on accounts! Very nice bonus)

8/10 Good

Hema, Washington D.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but far
Very nice hotel overall. My only problem was that it was far from city center or anything else. It was good that there was a free shuttle service to the city. You better plan your day well - because it takes a while to get anywhere from here. The hotel is good for honeymooners who want to relax in the private swimming pool - yes each room has one.

8/10 Good

Ramona, Timisoara, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We spent our honeymoon at Alam Puisi Villa and were very impressed by the services provided. The room is exactly as in the pictures, the pool area is very nice, the staff members are friendly and always determined to help you. The breakfast and the food is delicios ( the cooking class we had, with the chef of the restaurant will remain in our harts as a very nice experience and the certificates we received will be framed and put on our kitchen wall - thank you again for sharing your knowledge with us). Free shutle services available, free yoga classes, free tour throw the rice field, free foot masage. Other activities/tours, but charged, available also. If I would go again to Bali, I would choose Alam Puisi Villa again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A local resort that employs local people. They do their absolute best to afford you great service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & quiet but very far from central Ubud.
Very friendly staffs. Shuttle service every 2 hrs to Central Ubud but I wish it runs more often like every hour.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most welcoming staff in Bali
The staff was amazing! I haven't experienced such warmhearted people on any of my trips before. All of them knew me by name and we had great conversation during dinner. The massage service was excellent and so was the atmosphere and food. Beautifully located amidst rice fields, but still in close range to downtown Ubud. Will come back again!

8/10 Good

dinesh, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villas midst of Rice fields.
Awesome villas with private pool and nice views. Stayed here during Nyepi day and enjoyed the SPA, a bit expensive compared to other resorts in Kuta. The food at Restaurant is excellent. Loved the chicken Roll. Staff is very accommodating and friendly. Only glitch is not sufficient hot water to use the Bath tub and Breakfast is made to order very less in quantity.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Srini, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa with good service!
I stayed in Alam Puisi 1 bed villa with private pool for 4 nights in mid February. It was our honeymoon and we had a great time in this hotel. The room was very well maintained, had a nice pool and bathroom. complimentary breakfast was good with fresh juice and tasty pastries. The bed was super comfortable. The staff was simply awesome and quite helpful! We called the front desk on multiple occasions for ice and other things late at night and they delivered within minutes. They also provided universal adapters for our charging needs. All with smiling faces :) I did not get a chance to try their restaurant for lunch or dinner. But going by the breakfast, I'm guessing it would not be bad. Overall I strongly recommend this place for an enjoyable stay in Ubud, Bali. I will give max rating for this villa in all categories except location. It is in kind of a remote location ( 15mins drive from Ubud center). The streets are dark and riding a 2 wheeler or walking is scary (a lot of street dogs). Also if there is something they can work on, it is the pricing of amenities and services. I had some clothes laundered once and they charged me USD30 !!! It was only half a load. And they charge USD10 for drop off in Ubud center. It would cost only USD03 if it were a normal cab. I would like to see more reasonable charges when I go back next time.

6/10 Okay

Sophia, sw

Liked: Staff & service
High expectation,very average experience
We had very high expectations by looking at the descriptions and photos of the hotel,especially with our private swimming pool villa room. However,the hotel is very deep hidden inside the village and needs about 15mins to transport to ubud centre. The room facility was below average, in fact, only a bed and some tables and a tv, looked really empty and poor in a not small room. The outdoor swim pool is there,but looked not clean so we did not use at all. The Wifi system was not so friendly with iphone and ipad,thus we could not log in and use the wifi, and the staff were unable to solve that for us,leaving us two whole days without connection to outside,so we had to go out to cafe to use our phone. The spa was also disappointing as the staff massaged our feet first and massaged our face without washing her hand,which was quite horrible. The restaurant saved our experience from being unpleasant. Because it is difficult to go out every meal so we ate several times in the restaurant in hotel,the food was the best quality and most reasonable price we had in ubud. This hotel need to do much more to earn excellent,for the facilities and services.

8/10 Good

Dannyelle, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Beautifully located villa. Staff were amazing helpful and attentive. Spa centre beautiful and reasonably priced. Will stay here again

10/10 Excellent

Anil, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort/villa if you are looking to just relax
We stayed for 3 nights and had an amazing experience. hotel staff is extremely kind, flexible and ready to go extra mile to make you feel completely relaxed and comfortable. we felt like VIPs as every small things were taken care extremely well. Best surprise to us was the packing of breakfast on our checkout day as we had to leave early in morning around 7am. Also the whole of surrounding near hotel is so quite, peaceful that we feel energised and fresh after our stay there. would surely come again and recommend this villa if you are looking to relax and be away from busy and stressful work life.

10/10 Excellent

Em, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxing villa with the friendliest staff.
Villa is so nice and relaxing looking right out over the rice fields. You can hear the rice farmers which makes you feel like you really experience the culture whilst still being in 5 star accomodation. The staff are the friendliest people you have ever met. I would definitely recommend.