Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
3.0 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

50 character not enough to write all the bad thing

Posted 03-Oct-2016
I'm reach hotel around 5pm, but the reception give out my booking room to others walk in customer and arrange me go to nearby standard twin room without any deduction of the 1st day charges. 2nd day, I went to reception and want to check in with the room that I booked that they promise to give back to me but the reception say he don't know anything about this. After argue awhile , he say he will check with their manager but his attitude bad. Then I left my luggage and go to work. After work, they give back the booking room to me but the condition not really good. I saw rubbish on the floor. The next day when I come back from work, rubbish still can found the floor and the room clean is really suck. Bed sheet not changing for 8day. Toilet no refill during room cleaning, need me go request from the reception and the reception smile with his colleague. This really make me feel like they purposely do so. Even the free bottle water per day also no refill. When I asking the price of extend per day, reception only answer me that their sale manager is the one who know the price and their sales manager only available between 10am to 4pm. My working hrs is from 8 am till 7pm, confirm that I can't ask.so I ask them let know the price after they ask from their sales manager but end up no answer from them. This is not only happen one time, even happen when the 2nd times I ask . I curious that the room rate per night is not fix and no display on the reception? Why the price is so secret?
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Jun-2016 on Hotels
2out of 5
by marc from Montreal

Posted 22-Jun-2016 on Hotels
Lucky I only needed to sleep and did not need to spend time at the hotel
2out of 5
by A verified traveller

Three star

Posted 30-May-2016 on Hotels
الفندق ربما كان يوما ما خمس نجوم لكن الان لا يستحق الا ثلاث نجوم بالكثير وقد ازيلت من مدخل الفندق النجوم ولم تزال من هوتلز
2out of 5
by Halit from Istanbul, Turkey

Could be better.

Posted 19-Apr-2013
Cons: Too cold.
Location: OK
I was in a party of four. Two of my friends had to ask for a new room. Rooms were cold and could not be heated. Breakfast was not up to a five-star hotel. Things needed repair in the rooms of my friends.
4out of 5
by US Proud

Baku is up and coming destination for sports!

Posted 29-Aug-2012 on Hotels
Not quite all the ammentities of US but they do their best. So much construction going on. I would like to see this area again in 5-10 years. They have enveyable national pride and are working to get the Olympics. Great experience!
4out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Aug-2011 on Hotels