Lobby

Reviews of Travelodge by Wyndham Bakersfield

2 out of 5
Travelodge by Wyndham Bakersfield
1011 Oak Street, Bakersfield, CA

Reviews

6.6
Rating 10 - Excellent. 213 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 209 out of 1001 reviews" "
Rating 4 - Poor. 136 out of 1001 reviews" "
Rating 2 - Terrible. 175 out of 1001 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property owners very nice people
Stayed 8 nights in Mar 2024
Response from CC - Guest Relations Manager on 11 Apr 2024
Dear Eva,It's wonderful to hear that the property owners made a positive impression during your stay! Having attentive and friendly management can significantly enhance the guest experience. We truly appreciate your kind words and are glad that their hospitality contributed to your satisfaction. Thank you for sharing your feedback, and we look forward to welcoming you back in the future.Sincerely,

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a place to stay overnight, but the area around the hotel is very industrial and U noticed some homeless people around.
Stayed 1 night in Apr 2024
Response from MP - Guest Relations Manager on 6 Apr 2024
Hello Susanne, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

JOSE

Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Jose, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Louise, Buffalo

Travelled with partner
Too many creepers walking outside
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 12 Feb 2024
Hello Louise, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Terrible

Maria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 10 Feb 2024
Hello Maria, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Phil

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The shower valve didn’t properly work. A nearly guest at smoked in the area outside his room, we could smell it. Other guests came back to their room after midnight and were loud. A homeless person stayed in an alley across lot from our room. Breakfast was cereal, coffee and packaged hostess doughnuts.
Stayed 1 night in Feb 2024
Response from MP - Guest Relations Manager on 4 Feb 2024
Hello Phil, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🐰Great place to stay Stay there every year passing through
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello D, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Good

Noman, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking space can be an issue in busy days. No microwave in room but available in lobby.
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Noman, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Good

Agapito

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was way better than my last stay
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 1 Jan 2024
Hello Agapito, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Pleased
I really enjoyed my guy stay and quietness, and I have always liked and enjoyed the Travel Lodge
Stayed 4 nights in Dec 2023
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Charles, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

6/10 Okay

Sergio

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Sergio, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 23 Dec 2023
Hello Ariel, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

8/10 Good

hai

Stayed 2 nights in Dec 2023
Response from MP - Guest Relations Manager on 23 Dec 2023
Hello Hai, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Poor

Michael

Business traveller
Didn’t get the room I wanted again!
For the second booking in a row I asked for a smoking room and they didn’t have one when I arrived. The man working was able to get me a refund but why did this happen again?
Stayed 2 nights in Dec 2023
Response from MP - Guest Relations Manager on 19 Dec 2023
Hello Michael, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 12 Dec 2023
Hello Ariel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 10 Dec 2023
Hello Ariel, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

6/10 Okay

Justin

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 10 Dec 2023
Hello Justin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okay

jami

Travelled with pets, Travelled with partner
Nice enough place, staff and owner were pleasant to talk to. Great price to lay your head, especially if you have a dog. We had single cup coffee maker, microwave and fridge in our 2 full bed room and filtered hot/cold in the lobby which was nice to refill bottles instead of going out and buying more. But at 2AM the nearby bar lets out and it gets crazy loud in the parking lot - I suppose if you have a room around the back, by the freeway you may not hear the car & motorcycle revving contest and all the yelling and screaming that accompanies it - then all of a sudden - its gone and its quiet again.
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 3 Dec 2023
Hello Jami, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness
Ok
Stayed 2 nights in Nov 2023
Response from MP - Guest Relations Manager on 3 Dec 2023
Hello Jose, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

4/10 Poor

WILLIAM

Travelled with partner
Disliked: Property conditions & facilities
The room and property did not look clean
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 28 Nov 2023
Hello William, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Poor

Paula

Disliked: Cleanliness, staff & service
Grossed Me Out
It seemed like they had transients living in the hotel. The cleanliness of the bed covers was not that great. And the shower/bathtub had mold in the grout. Kind of grossed me out. But the sheets and pillows appeared fresh.
Stayed 3 nights in Nov 2023
Response from MP - Guest Relations Manager on 21 Nov 2023
Hello Paula, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Very comfortable
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 7 Nov 2023
Hello Bruce, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

8/10 Good

Tracey

Liked: Amenities
Good stay, comfortable room.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 4 Nov 2023
Hello Tracey, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 21 Nov 2023
Hello Kimberly, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 31 Oct 2023
Hello Ivan, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

2/10 Terrible

Christopher

Travelled with family, Travelled with partner
Disliked: Staff & service
Staff is unprofessional and rude.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 31 Oct 2023
Hello Christopher, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Rebecca, Fresno

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I can deal with a lot of things, but the overall cleanliness of this property is just poor very poor housekeeping just just poor there’s mold in the bathrooms the carpets are filthy and I’m easy to please. I’m not I do not complain about things usually but there’s mold all the way around the whole bathtub. I’m sorry it’s true. If you guys do not like my review gets a scrubbing, other than that the younger chick in the office was cool the older women not so forgiving towards the end she did give me my deposit early because I had to catch the train at 4 AM and she didn’t wanna give me a deposit back for the room that’s already dirty that I left clean it was cool it was an OK day. They have a beautiful pool sparkling clean pool beautiful beautiful landscape with the plants in the bushes really really wonderful I really loved that they had balconies. That’s a plus that’s amazing go out and sit down and get some fresh air in the bathroom gotta get cleaned. That’s my only my only complaint other than that it was a great day. Stay for almost a week I would stay again I really would but I hope there’s no more than my bathroom. Take care.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 27 Oct 2023
Hello Rebecca, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okay

Alejandra

Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 14 Nov 2023
Hello Alejandra, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Michael, los angeles

Liked: Cleanliness, staff & service
Basic hotel at a good price. However raid rouse is loud and club next door is loud until late hours
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 23 Oct 2023
Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much noises never again j stay
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 23 Oct 2023
Hello Jose, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

Shanna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 21 Oct 2023
Hello Shanna, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Jerrae

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 4 Nov 2023
Hello Jerrae, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Ebuka

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2023
Response from MP - Guest Relations Manager on 14 Oct 2023
Hello Ebuka, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 10 Oct 2023
Hello Raymond, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Nichol

Disliked: Staff & service
Staff was so rude pay 65 want take 100 deposit ask car information I said I dont have a car. She said whos that I said my daughter she picking me up in the morning. I need mom time said if i have anyone my room take 100 deposit room up 2 people but point rude not a hooker or something i felt. She wouldnt show me my room daughter had to help me. I rent room so i can have pool relax pool closes 9 pm. I ask if she could open pool she said were close at 8 pm i said says close 9 pm she said oh it does she unlocks it said they need change time. I came have alone time felt like i was so discrimnated ruin my night.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 10 Oct 2023
Hello Nichol, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean and affordable place to stay while in Bakersfield.
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 10 Oct 2023
Hello Elizabeth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Rebecca, Fresno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved that they had balcony for each room however might not be safe to go out on um beautiful trees and bushes however that area by pool was advanced to a party or something umm our view was concrete the shower in this room 2 bed was moldy and did not drain so water stays in bottom while you shower door in bathroom don’t shut floors philthy hall not so fresh umm real sketchy really but hey i mean the picture on expedia looked great hahah wowzers better luck next time huh ..
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 10 Oct 2023
Hello Rebecca, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Poor

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
What i did not like was the noise from the bar next door and all the traffic noise. I asked to be moved but there was no 1 bed down stairs room available.
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 10 Oct 2023
Hello Carol, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Elizabeth

Liked: Amenities
It was clean
Stayed 6 nights in Sep 2023
Response from MP - Guest Relations Manager on 7 Oct 2023
Hello Elizabeth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Ramon

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 23 Oct 2023
Hello Ramon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Joe

Liked: Cleanliness
Great place to stay
Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 1 Oct 2023
Hello Joe,Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Xinling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2023
Response from MP - Guest Relations Manager on 27 Sept 2023
Hello Xinling, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

8/10 Good

Brenda

Disliked: Staff & service
Needed to be more cleaner and more parking
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 27 Sept 2023
Hello Brenda, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

Elizabeth

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 23 Sept 2023
Hello Elizabeth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2023
Response from MP - Guest Relations Manager on 20 Sept 2023
Hello Elizabeth, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and comfortable. The front desk and housekeeping were very friendly and helpful. I’d stay again.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello Elizabeth, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

Ino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 19 Sept 2023
Hello Ino, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Good

Carolina

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 3 Oct 2023
Hello Carolina, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 21 Aug 2023
Hello Jaspreet, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

2/10 Terrible

Osama, Bakersfield

Stayed 2 nights in Aug 2023
Response from MP - Guest Relations Manager on 10 Sept 2023
Hello Osama, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.