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Reviews of Microtel Inn & Suites by Wyndham Wheeler Ridge

2 out of 5
Microtel Inn & Suites by Wyndham Wheeler Ridge
5620 Laval Road, Wheeler Ridge, Arvin, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1016 reviews" "
Rating 8 - Good. 324 out of 1016 reviews" "
Rating 6 - Okay. 78 out of 1016 reviews" "
Rating 4 - Poor. 42 out of 1016 reviews" "
Rating 2 - Terrible. 55 out of 1016 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Amenities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay! Fast check in
Stayed 1 night in Mar 2024

6/10 Okay

Adriana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. This hotel was clean, the staff was amazing, and it got the job done, allowing us to sleep on our way down to Universal Studios and Disneyland. It’s about an hour and 15 mins from Universal Studios Hollywood. The reason for overall score of three is just because the bed was a bit more firm than my liking, and the pillows were like…half of a pillow. Square. Too small… but again. For the price, everything was great.
Stayed 1 night in Mar 2024

2/10 Terrible

lynne

Business traveller
Disliked: Amenities, property conditions & facilities
The internet did not work, the manager was unwilling to give me a discount. It was noisy. There was no fresh fruit for breakfast. The breakfast was just prepackaged junk food. The staff were unfriendly and rude.
Stayed 1 night in Mar 2024

10/10 Excellent

catherine

Travelled with partner
No iron
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and kind staff
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was respectful and helpful. They kept common areas clean and tidy. Rooms were very clean!
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable room at a fair price. And breakfast was included.
Stayed 1 night in Mar 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
Satisfied with clean room, however no insulation on wall, therefore I could hear guests talking & hear other noises from room next to mine.
Stayed 1 night in Mar 2024
Response from vianey on 8 Mar 2024
Thank you for your review! I'm glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service by manager and staff, cancelled my reservation without notification
Stayed 1 night in Mar 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from freeway, but quiet. Rooms are clean and comfortable. Staff is helpful and friendly. I stay here often and will continue.
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Microtel inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The staff are super helpful and kind. They keep everything nice and clean. As usual, my stay was awesome!
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Microtel inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area.

10/10 Excellent

Araminta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent app and also so to the point and not to many buttons
Response from vianey on 2 Mar 2024
We are grateful for your kind review, thank you! Hope to see you again in the future!

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpassed expectations as it was such a good price. Very nice stay!
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for your nice words. Always good to hear, when guests enjoyed their stay with us .We Hope to welcoming you back soon.

10/10 Excellent

Kianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Tejon shopping outlet!
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
We are grateful for your kind review, thank you! Hope to see you again in the future!

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great breakfast and friendly staff
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for your nice words. Always good to hear, when guests enjoyed their stay with us .We Hope to welcoming you back soon.

2/10 Terrible

Maira

Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for your review of our hotel.

10/10 Excellent

Tinamarie

Stayed 1 night in Feb 2024

10/10 Excellent

Yayoi

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でよかった
Stayed 1 night in Feb 2024
Response from vianey on 2 Mar 2024
Thank you for your review of our hotel.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from vianey on 2 Mar 2024
We are grateful for your kind review, thank you!

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. The breakfast offering could be improved.
Stayed 1 night in Jan 2024
Response from vianey on 2 Mar 2024
Thank you for your review of our hotel. We will use your feedback to improve your next stay with us.

10/10 Excellent

Marnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little place to stay before our drive up the Grapevine. Highly recommend.
Stayed 1 night in Jan 2024
Response from vianey on 2 Mar 2024
Thank you for your review! I'm glad you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christopher, RANCHO SANTA MARGARITA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Stayed 1 night in Dec 2023
Response from vianey on 2 Mar 2024
We are grateful for your kind review, thank you!

4/10 Poor

G

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place is good overall showers sucked lack of water pressure pretty sure management will say it's to conserve water or some bull like that but reality is people who are travelling want a good shower to help the relax at the end of a very long day
Stayed 1 night in Dec 2023

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, attentive staff and clean hotel.
Stayed 1 night in Dec 2023

2/10 Terrible

Leanna

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Unfortunately we can no loner recommend this property. We have stayed here many times as a convenient place to sleep on our way from SF to LA. During out last stay they were having issues with the fire alarm in the room next to ours starting just before 1 am which made it impossible to sleep. They insisted they could do nothing until they found the source of the problem and proceeded to go in and out of our room for almost 2 hours until giving us a room in a different part of the hotel. They did not have a manager on staff to make decisions quickly and felt that they resolved the issue even though we were kept awake for over 2 hours in the middle of the night. Their poor customer service and lack of support from Expedia will have us rethinking any future bookings. Its unfortunate to see the property and customer service go down so quickly. Hope this helps you make an informed decision if you choose to stay here and use a third party for reservations.

10/10 Excellent

Richard

Response from vianey on 2 Mar 2024
We are grateful for your kind review, thank you!

8/10 Good

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area and clean. My only complaint is the noise level. I could hear the neighbor talking on the phone.
Response from vianey on 2 Mar 2024
Thank you for your review of our hotel.

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

ROSTUM

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Dharini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient stay next to the Tejon Ranch outlets. Good stopover option
Stayed 1 night in Nov 2023

8/10 Good

matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bath towels are horrible. Body towels are way too small, all the towels are like rubbing on sandpaper.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brittany

Stayed 1 night in Nov 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel used to be our favorite on our way to Los Angeles. Today the worse, too expensive and bad, bad, bad experience with rude staff, who charge us more money, she said the third party website made a mistake with our reservation and staff was not willing to help us. We will never stay here again. Plus the room was very durty. Needs deep cleaning. Have pictures to prove it. Like i said it used to be different. Bad experience.
Stayed 1 night in Nov 2023
Response from VIANEY on 1 Dec 2023
We are sorry to hear about your experience and will do everything possible to improve on your feedback that you have provided us. Hope you can visit us again in the future and we do our best to provide you the best experience!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls a little thin.You can hear people walking on next floor.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan, Lathrop

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Suite pictured in room booking was nothing like the room. Pictures showed a counter with 2 seats to eat at, a couch and bed along the same wall with distinct areas. Room was small, couch perpendicular to bed, with cramped space. Shower was a hand held on a bracket that would not stay centered. Lighting was harsh. Limited outlet (1) and no usb ports available. Breakfast was sparse, packaged. Everything there was cheaply done. Microwave stopped working twice in 2 day stay. Staff was very cavalier, sating it is a Microtel. what did you expect. Expected what was pictured in the Expedia booking sections. Even the literature for the outlet stores across the street picked up in the hotel lobby had coupons that expired in 2021. Never again. Build cheap, operate cheaply, you won't be around long. Place really sucked
Response from VIANEY on 1 Dec 2023
We are sorry to hear about your experience and will do everything possible to improve on your feedback that you have provided us. Hope you can visit us again in the future and we do our best to provide you the best experience!

4/10 Poor

Troy

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy acess to freeway
Stayed 1 night in Nov 2023
Response from VIANEY on 1 Dec 2023
Thank you for your review of our hotel. We're glad you enjoyed your stay with us!

10/10 Excellent

MELISSA, CHICO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Beds extremely hard.
Stayed 1 night in Nov 2023
Response from VIANEY on 1 Dec 2023
We are grateful for your kind review.

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here the night before we head into LA for universal or Disneyland. Only thing is the pillows were really hard other then that great stay.
Response from VIANEY on 1 Dec 2023
Thank you for your review of our hotel. We're glad you enjoyed your stay with us!

10/10 Excellent

Kevin, Antioch

Travelled with partner
Liked: Amenities
Great place to stay within 90 minutes north of LA, off I-5 just far enough to be quiet. Adjacent to food and fuel.
Stayed 1 night in Nov 2023
Response from VIANEY on 1 Dec 2023
We are grateful for your kind review, thank you! Hope to see you again in the future!

10/10 Excellent

Lalo

Travelled with partner
Liked: Amenities
Great service, property and room were clean. It was worth the price
Stayed 1 night in Oct 2023
Response from VIANEY on 1 Dec 2023
We are grateful for your kind review, thank you! Hope to see you again in the future!

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from vianey on 30 Oct 2023
Thank you for your review of our hotel.