Ratings based on 587 verified reviews

4.6 out of 5
85% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 17-Jul-2019
Only challenge is that you need to be prepared for is that the rooms are truly small! Given the great staff and location, that is hardly a probl!
5 out of 5
by a verified traveller from New York

Posted 12-Jul-2019
This is the best hotel to stay in when in Lisbon. It is located in Rossio Square and close to all the major train, bus, and tram lines. It’s also close to Liberty Avenue so you can walk to popular restaurants and bars and all of the major fashion houses are located there as well. The service staff were very professional and helped us when we planned our trip to Sintra, when we needed the Lisbon card etc. We also came back to a clean room every day and fresh towels when needed. My only complaint, which wasn’t a huge deal because it’s happened in every European country I’ve been to so far is that there is no iron and ironing board in the room. We had to call the front desk every day when we needed to use it and give it back right after. So bring your own iron or steamer, but you can’t beat the location. I would definitely stay here again.
5 out of 5
by a verified traveller

Posted 11-Jul-2019
Excellent room, friendly and helpful staff, first class customer service.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 07-Jul-2019
5 out of 5
by a verified traveller

Posted 03-Jul-2019
Friendly helpful staff, exceptionally clean, comfortable bed. Only negative was size of room...very small space.
5 out of 5
by a verified traveller

Posted 25-Jun-2019
Great location, staff are very friendly. Rooms were surprisingly quiet considering the hotel is right on Rossio Sq.
4 out of 5
by a verified traveller

Posted 25-Jun-2019
Room was very small but location is excellent. Staff was very accommodating of late check in.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-Jun-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Jun-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 02-Jun-2019