This is the best hotel to stay in when in Lisbon. It is located in Rossio Square and close to all the major train, bus, and tram lines. It’s also close to Liberty Avenue so you can walk to popular restaurants and bars and all of the major fashion houses are located there as well. The service staff were very professional and helped us when we planned our trip to Sintra, when we needed the Lisbon card etc. We also came back to a clean room every day and fresh towels when needed. My only complaint, which wasn’t a huge deal because it’s happened in every European country I’ve been to so far is that there is no iron and ironing board in the room. We had to call the front desk every day when we needed to use it and give it back right after. So bring your own iron or steamer, but you can’t beat the location. I would definitely stay here again.