Property amenity

Reviews of Colonial Motor Inn Bairnsdale

3.5 out of 5
Colonial Motor Inn Bairnsdale
335 Main St, Bairnsdale, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 257 reviews" "
Rating 8 - Good. 56 out of 257 reviews" "
Rating 6 - Okay. 7 out of 257 reviews" "
Rating 4 - Poor. 0 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 1 night in Jan 2024
Response from Debbie on 11 Jan 2024
Thanks Jennifer

10/10 Excellent

Randell

Stayed 1 night in Jan 2024
Response from Debbie on 8 Jan 2024
Hi RandellThanks for your feedback score, appreciated. Wishing you a wonderful holiday and safe travels.

10/10 Excellent

Kun

Stayed 1 night in Jan 2024
Response from Debbie on 8 Jan 2024
Hi KunThanks so much for your feedback, we are happy enjoyed our larger 2 bedroom family room.

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean with an extremely comfortable bed. Plenty of space in room and plenty of hot water. Staff were helpful and friendly.
Stayed 1 night in Dec 2023
Response from Debbie on 6 Jan 2024
Hi VivienneThanks so much - great to see you again.

8/10 Good

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Dec 2023
Response from Debbie on 1 Jan 2024
Hi RoseThanks for staying with us and taking the time to provide your feedback, appreciated!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the apartment with the upstairs bedrooms on the front
Stayed 2 nights in Dec 2023
Response from Debbie on 20 Dec 2023
Hi WilliamThanks for staying with us and submitting a review. I think that you may have us confused with another property as your booking was for a King room - our accommodation is all single level so don't have any upstairs bedrooms. We do hope that you enjoyed your stay!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms quite large, clean and comfortable
Stayed 1 night in Nov 2023
Response from Debbie on 22 Nov 2023
Hi SteveThanks for staying at the Colonial Bairnsdale and your review. Guests often enjoy our larger rooms.

10/10 Excellent

Fi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Nov 2023
Response from Debbie on 18 Nov 2023
Hi FiThanks for choosing the Colonial for your stay - always happy to hear our guests enjoyed their stay.

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Like it all.
Stayed 2 nights in Nov 2023
Response from Debbie on 18 Nov 2023
Hi GraemeThanks!! Hope to see you again.

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A warm calm motor in. The shower, washes you thoroughly
Stayed 3 nights in Oct 2023
Response from Debbie on 18 Oct 2023
Thanks for the feedback Stacey, hope to see you again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round.
Stayed 1 night in Sep 2023
Response from Debbie on 25 Sept 2023
Hi PaulThanks for choosing the Colonial Bairnsdale and your feedback. We are always happy to hear guests enjoyed their stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, nice people.
Stayed 1 night in Sep 2023
Response from Debbie on 21 Sept 2023
Hi PaulThanks for choosing the Colonial Motor Inn and your great feedback, it is appreciated.

10/10 Excellent

Nino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sta, in my case travelling for work. Clean, quiet and friendly environment
Stayed 2 nights in Sep 2023
Response from Debbie on 14 Sept 2023
Hi NinoThanks so much, our pleasure hosting you once again.

8/10 Good

Peter Kai Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice motel in Bairnsdale
The room is clean. Bathroom appears to be recently renovated. Happy stay overall.
Stayed 2 nights in Sep 2023
Response from Debbie on 14 Sept 2023
Hi PeterThanks for staying with us once again and for your great feedback, it is appreciated!

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we’ve stayed at The Colonial for a function we’ve attended in Bairnsdale. Family rooms are spacious and very well equipped. Lots of little extras which are lovely. Rooms are quiet, even though it is on the Main Street, and the lady on reception was so nice. Will be back again next year.
Stayed 1 night in Sep 2023
Response from Debbie on 18 Nov 2023
Hi KatrinaThankyou for your review, kind words and appreciation of the little extras we provide. We aim to provide clean, comfortable rooms for our guests - great to hear we met your expectations this time. See you next year.

10/10 Excellent

Nino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean facility. This is an excellent place for the traveller
Stayed 2 nights in Sep 2023
Response from Debbie on 6 Sept 2023
Hi NinoOur pleasure hosting you -- thanks for the great feedback!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a winner! Spacious, absolutely spotless and well equipped. Perfect presentation.
Stayed 1 night in Sep 2023
Response from Debbie on 5 Sept 2023
Hi RosemaryThanks for staying with us and your awesome feedback, very much appreciated.Hope to see you again.

10/10 Excellent

Nino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, comfortable and clean. Close to all necessities. Friendly and amiable staff. Great facility for the regular traveller.
Stayed 2 nights in Aug 2023
Response from Debbie on 11 Aug 2023
Hi NinoThanks for choosing the Colonial for your recent stay in town and for taking the time to submit your awesome review. See you next time.

10/10 Excellent

Nino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is easily accessible and in a good position for eateries and other shops. The rooms are clean and well-appointed to meet the needs of any traveller.
Stayed 2 nights in Aug 2023
Response from Debbie on 3 Aug 2023
Hi NinoThanks for choosing the Colonial for your recent stay.We appreciate your kind feedback and hope to see you next time you are in town.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming owners. Family suite with 2 bedrooms was perfect. Very clean and spacious.
Stayed 1 night in Jul 2023
Response from Debbie on 18 Jul 2023
Hi TraceyThanks so much. Appreciate your kind review - hope to see you again.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Debbie on 11 Jul 2023
Hi DanielThanks for the great review score, we are always happy when guests enjoy their stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Debbie on 4 Jul 2023
Hi AnonymousThanks for staying with us and your review. We apologise that we did not meet your expectations this time.

8/10 Good

Heather

Stayed 1 night in Jun 2023
Response from Debbie on 21 Jul 2023
Hi HeatherThanks for staying with us and taking the time to submit a review score.

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Clean comfortable rooms with great amenities.
Stayed 1 night in May 2023
Response from Debbie on 7 Jun 2023
Thanks Ron, great to see you again!

10/10 Excellent

Glenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight stay
Stayed 1 night in Jun 2023
Response from Debbie on 4 Jun 2023
Thanks for staying with us and your feedback. Hope to see you again.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at The Colonial provided a friendly check-in, clean and comfortable room and ease of early check-out. Yes, the beds are very comfortable! Thank-you.
Stayed 1 night in Jun 2023
Response from Debbie on 4 Jun 2023
Hi AndreaThanks so much for your awesome feedback! It's always great to hear our guests enjoyed their stay.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Debbie on 10 May 2023
Thanks so much Oliver, happy to hear you enjoyed your stay.

10/10 Excellent

Kyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained motel style property. Friendly staff. Will stay again when in Bairnsdale.
Stayed 2 nights in Apr 2023
Response from Debbie on 1 May 2023
Hi KyraAppreciate your feedback.

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable bed. Stocked mini bar if needed. Biscuits tea and coffee refilled everyday Highly recommend Cheers Stan
Stayed 3 nights in Apr 2023
Response from Debbie on 24 Apr 2023
Hi StanThanks for choosing us for your recent stay and for your kind review. Look forward to hosting you again.

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2023
Response from Debbie on 24 Apr 2023
Thanks Stephen!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. We will stay there again. Owners were extremely helpful. Beds and rooms were comfortable and well fitted out with microwave, toaster, fridge/frezer.
Stayed 1 night in Apr 2023
Response from Debbie on 20 Apr 2023
Hi AnonymousGreat to hear you enjoyed your stay and our room amenities. Appreciate the details review. See you next time!

10/10 Excellent

Spencer and Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Debbie on 20 Apr 2023
Thankyou for staying with us and the great review score.

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliance
Beautiful. So surprised that they go the 1% ers. Such as a power board with multiple usb ports. Makeup remover wipes, fresh milk, shower caps and extra towels l would highly recommend
Stayed 1 night in Mar 2023
Response from Debbie on 3 Apr 2023
Hi CamilleThanks for staying with us -- you've made our day with your wonderful review. Guest comfort is our absolute priority - great to hear we hit the mark!

10/10 Excellent

Rod

Stayed 2 nights in Mar 2023
Response from Debbie on 20 Apr 2023
Hi RodThanks so much for the great review score.

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was slightly further away from the town centre than I'd appreciated though it's still walkable. It was clean and comfortable with parking for each unit. The laundry facilities were a bonus that we were glad to have as we were on a 1 month trip.
Stayed 2 nights in Feb 2023
Response from Debbie on 29 Mar 2023
Hi GraemeI was our pleasure meeting you, thanks for your kind review. Hope you've had a wonderful holiday. Safe journey home.

10/10 Excellent

Christopher, Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Comfortable bed. Staff where awesome. Close to RSL club
Stayed 1 night in Mar 2023
Response from Debbie on 25 Mar 2023
HI ChristopherThanks so much, you've made our day and yes the RSL is a short 10 minute stroll away; great for an informal meal 6 nights a week.

8/10 Good

Wilfred van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, property was well mainyained aand clean as were the amenities. It was resonably close to dining places and shopping. As it is on the main highway there was a fair bit of traffic noise, but not enough to stop you sleeping.
Stayed 1 night in Mar 2023
Response from Debbie on 25 Mar 2023
Hi WilfredThanks for staying with us and your great review.

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to stay. Very clean, comfortable and great management.
Stayed 1 night in Mar 2023
Response from Debbie on 16 Mar 2023
Hi CliveThanks so much, you've made our day.Hope to see you again.

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room although older was well maintained and beautifully clean. It was a real plus to have the use of a small kitchenette. Would definitely stay there again.
Stayed 2 nights in Mar 2023
Response from Debbie on 8 Mar 2023
Hi TriciaThanks so much for your lovely review, and to know you enjoyed our clean and spacious room. Hope to see again.

10/10 Excellent

Sam

Stayed 1 night in Feb 2023
Response from Debbie on 13 Mar 2023
Hi SamThanks for your awesome review score, appreciated!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything one would expect from a great country motel.
Stayed 1 night in Feb 2023
Response from Debbie on 19 Feb 2023
Hi KeithThanks so much, it always makes our day when guests enjoy their stay.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Debbie on 17 Feb 2023
Hi PaulThanks for staying with us and for your great review score. Hope to see you again.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debbie was exceptional, friendly and great at what she does. Room was spotless, spacious and comfortable with good lighting. Bed was very comfortable. Little extra touches like the lollies, makeup face washer, extra towels in cupboard if you needed them, nice choice of teas, decent coffee, little bottles of real milk and full stocked mini bar if you are in to them, just to name a few, were all really nice. Even the spare blanket was wrapped up in a blanket bag. Easy parking outside room. Was a great 2 night stay. Will definitely stay there again and recommend to others.
Stayed 2 nights in Feb 2023
Response from Debbie on 9 Feb 2023
Hi AlexandraThanks so much, it was certainly our pleasure having you stay! Hope to see when on your next adventure to Bairnsdale.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Debbie on 9 Feb 2023
Hi MaureenThanks for your fabulous review score, hope to see you again.

10/10 Excellent

Maureen

Stayed 1 night in Jan 2023
Response from Debbie on 1 Feb 2023
Hi MaureenThanks for choosing us and your awesome review score. Hope to see you again.

10/10 Excellent

Pip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was perfect for an overnight stop on our long drive. Immaculately clean, spacious rooms with everything you could need. Debbie was a friendly and helpful host too. I wasn't expecting much because the price was so reasonable - but it exceeded every expectation and I'd definitely stay again. Thank you Debbie. We loved our little stop-over.
Stayed 1 night in Jan 2023
Response from Debbie on 29 Jan 2023
Hi PipThanks, you've made our day! Always wonderful to hear our guests enjoyed their stay. Hope you had a pleasant journey home.Debbie

10/10 Excellent

Kevin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Friendly reception, room was spotless and comfortable
Stayed 1 night in Jan 2023
Response from Debbie on 25 Jan 2023
Hi KevinThanks for your great feedback. I'll pass your comments onto our hardworking team.

10/10 Excellent

Linet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights King Room 9
Surprisingly, no guest information folder in room so had to keep popping to reception to ask for recommendations for places to eat, etc. Clean and comfortable bed, pillows, sofa and chairs. Small table and 2 chairs outside the door (under cover) - great for enjoying a cold drink after a very hot day! Air con very good and quiet. Guests can use the washing machine and dryer, also a very useful pull-out hanging line in the bathroom. WiFi was great plus lots of USB sockets. Don't know if they do breakfasts as advertised as we weren't offered any. Microwave, kettle, toaster, etc in kitchenette with a proper kitchen sink. Plenty of crockery and cutlery provided. Good size under counter fridge was well stocked. A little road noise but the motel is conveniently just off the A1 Princes Highway. Would definitely stay here if in the area again. One suggestion - provide guests with a separate bin for recycling plastics etc?
Stayed 2 nights in Jan 2023
Response from Debbie on 15 Jan 2023
Hi LinetThanks for you detailed review, great to hear you enjoyed your stay and the amenities provided.Apologies we did not communicate re guest information and breakfast menus no longer in the room. We are following the Health Department COVID guidelines, which recommend high touch items that cannot be effectively cleaned on a daily basis be removed from the rooms. This includes compendium, notepads, biros and breakfast menus, all now available in reception. We hope this didn't impact your stay too much.Wishing you both a wonderful stay is Australia and safe travels home.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained.
Response from Debbie on 15 Jan 2023
Hi BillThanks for choosing the Colonial Motor Inn and your review. Happy to hear you enjoyed your stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most impressed by the ease with which we checked in. Property was very clean and tidy and everything worked which is not our experience of other motels we have stayed in. It has been a pleasure to stay there and hope we can visit again sometime in the future.
Stayed 1 night in Dec 2022
Response from Debbie on 8 Dec 2022
Hi Michael'Thanks so much for your wondeful review - it is always great to hear our team's hard work meets our guests expectations. We also hope to see you again.