Ratings based on 862 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to train station and able to walk to center

Posted 31-Jul-2017
Although not in the best part of the city, as long as you were aware and careful, hotel was very convienient as train goes to airport every few minutes.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Great little hotel full of surprises

Posted 30-Jun-2017
Surprise #1: You emerge from the Hauptbahnhof underpass and the hotel is 50 m from the street corner #2: How quiet it was considering its location #3: Proximity to the City centre, one can walk to the old Opera House in 15-20 minutes #4 Grocery store opposite the hotel is great #5 Reception staff very friendly and helpful. When I asked for a tourist map at checkin I was given an unsolicited but very useful, succinct rundown on what's where, places to visit or to avoid and an umbrella when it started raining #6 Cleanliness #7 Value for money. #8 Great first time experience in a city where one doesn't even speak the language. The only suggestion for improvement I'd like to make is to have more tea bags in the room than just the one per day.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Fantastic place, especially the wonderful staff.

Posted 19-May-2017
Pros: The staff in particular.
Have stayed here before, and will do so again. Wonderful staff, resulting in a well run, clean, and very friendly place to stay. Highly recommend here.
5 out of 5
by Catherine J

Fine downtown hotel

Posted 12-May-2017 on Hotels
Well appointed and very nice--great location close to train station and all transport. Would stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 08-Apr-2017
The hotel is small but modern interior which I like it. And the breakfast is great. Not so much kind of foods but enough. The location is also great! It is just 5minutes walk from Hbf.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from London

Smart hotel near Frankfurt Hauptbahnhof.

Posted 25-Mar-2017
Pros: Excellent location for travellers and clean, safe and friendly in an area where some hotels are pretty seedy. Good value too.
Cons: No complaints.
Location: Not too far from museums along the Main but I use it mostly when I fly into Frankfurt late or have to leave early.
I have stayed before and found it reliably good. Rooms comfortable and quiet, staff very friendly, breakfast fine.
5 out of 5
by Navneet

Would choose again for a night's stay

Posted 26-Feb-2017 on Hotels
Couldn't catch the last flight back home on Friday so had to stay for the night. The hotel is a minute away from the Frankfurt am Main train station, so really convenient for a night's sleep and taking the train back to the airport. The area however is not the best. It is close to the red light district of the city but you leave that behind once inside the hotel. The staff is courteous and there's a filling breakfast in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
Had a short and pleasant stay, Enjoyed the rich breakfast, Hotel Staff been very helpful
4 out of 5
by Lucille

Convenient and clean

Posted 07-Feb-2017 on Hotels
Convenient and easy to find from a customer review. Close to everything, 2 blocks from main train station. Jimmy and Roman were very helpful with my bags and directions to Heidelberg. Be ready with ear plugs as windows are not sound proof, street could get noisy especially on fridays.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Location, Clean, but Staff with Attitude

Posted 13-Jan-2017
The hotel is in great location, and very clean. But a couple of the front desk staff need to work on their attitude. They have forgotten the fact that they are there to help and not to show attitude when the guest asks a simple question.