Seasonal outdoor pool, pool loungers

Reviews of Villa La Massa

5 out of 5
Villa La Massa
Via Della Massa N 24, Bagno a Ripoli, FI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 88 reviews" "
Rating 8 - Good. 6 out of 88 reviews" "
Rating 6 - Okay. 4 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical experience
Amazing, incredible stay! Beautiful historic property that was really unique, with the most amazing customer service. I felt like I was in a fairytale.
Stayed 1 night in Sep 2023
Response from Elisa Peroli, General Manager on 19 Sept 2023
Dear,Thank you very much for your feedback, it is really appreciated. I am pleased to read you had the opportunity to live and experience the true essence of Villa La Massa: history, amazing grounds and passionate people.We all are looking forward to welcoming you back!Best regards,Elisa PeroliGeneral Manager

6/10 Okay

Val, Lake Forest

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great restaurant, awesome service in the restaurant and overall. Hotel is dated, pool cold and not heated. Suggested management invests into a pool heater so kids can enjoy the pool cause water was freezing. Rooms need updating badly. In room only tub, no shower. Remote quite area outside the city, tranquil and peaceful. Very relaxed atmosphere. Again, restaurant staff incredible, gourmet menu, great breakfast. Will definitely return but without kids. Highly recommend.
Stayed 2 nights in Jun 2023
Response from Elisa Peroli, General Manager on 26 Jun 2023
Dear Mr Val,I truly appreciate you took the time to write such a kind and detailed feedback. Thank you for highlighting the restaurant, the menu and the staff, I will be happy to share your words with the team. As well, I thank you for your personal suggestions, which are taken in great consideration for future improvements. We will update your preferences for future stays, which I hope will be many!Thank you again for staying with us and do not hesitate to contact me for further assistance.

10/10 Excellent

FRANCESCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful
Stayed 2 nights in Jun 2023
Response from Elisa Peroli, General Manager on 13 Jun 2023
Dearest,Thank you very much for your comment, it is truly appreciated!I wish you a lovely day ahead and I hope to welcome you back very soon!Elisa Peroli

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The level of service was excellent. All the staff were extremely helpful and friendly. Will certainly try to get back there again. Highly recommend.
Stayed 3 nights in May 2023
Response from Elisa Peroli, General Manager on 5 Jun 2023
Dear Mr Anthony,Thank you fro your thoughtful and kind words. The team is really passionate and I am happy you were pleased with their assistance. All of us are looking forward to welcoming you back very soon.I wish you a lovely day ahead,

10/10 Excellent

gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far, the best hotel I've ever stayed at. The entire grounds, rooms, and staff were beyond what one could imagine. This hotel deserves its own rating as I really don't believe 5 stars describes it well. Location to Florence was a bonus but it was really hard to put the energy together to leave this hotel. The staff treat you like family and go above and beyond what i have experienced in other 5 star hotels. The only bad part was leaving.
Response from Elisa Peroli on 31 May 2023
Dear Mr Gavin,thank you so much for taking the time to leave us a comment, it is trully appreciated and be sure I will share with the rest of the team.I am so glad you had a great stay, and hopefully it is the first of many others in the future.I wish you a lovely day and consider me at your complete disposal for anything you may need.Elisa PeroliGeneral Manager

10/10 Excellent

Chad, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Hillary

Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Stayed 2 nights in Jul 2022

4/10 Poor

Jonathan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

6/10 Okay

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing grounds, but lacking
Gorgeous property and amazing staff. However, be advised that the ACs don’t cool the rooms below 78-79 degrees Fahrenheit. Breakfast was okay but the view from the dining room was breathtaking. Dinner was a huge disappointment, trying to be too fancy and forgot about flavor and that they are in Italy. The grounds are immaculate and the staff, though very understaffed, were very attentive. Tamara did the best she could to accommodate us. I would not recommend this place in the summer, maybe fall or spring. And don’t waste your time or money in the restaurant, go in to Florence where there are many great restaurants
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa is dreamy. I wished we could have tried the spa but there were so many places to see we never had the time. I would comment that the bar prices and the restaurant prices were extremely high. We never ate dinner at the restaurant. We ate at restaurants in the area instead. I have to say in nearly three weeks of traveling in Italy and staying at different levels of luxury, la Massa had the least impressive scrambled eggs, which I thought odd for such a lovely hotel. And because of its location by the Arno river rehabs, the mosquitos in October were not welcome guests in our room...and they don’t use screens!i wish I had brought some of my insect repellent impregnated clothes that I had just used in Africa the month before. That aside, I would love to return to La Massa and just chill....
Stayed 4 nights in Oct 2019

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of all worlds
Excellent intimate hotel within 15 mins of the city and vineyards of Tuscany; the staff are extremely personable and really take care. We are clients of their sister hotel Villa d’Este in Como and would highly recommend Villa la Massa as well; feels like its your own home; we have already booked to return with friends.
Stayed 2 nights in Jun 2019

10/10 Excellent

Sally, New Forest, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxing setting.
Beautiful historic building with setting, service and rooms to match. If you want to holiday in style this is the perfect place,
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely stay, staff were kind and friendly.
Stayed 2 nights in Jul 2018
Response from Stefano Venturi General Manager on 5 Aug 2018
Dear Guest, Thank you very much for your nice review following your last visit to Villa La Massa! I am very glad to learn you enjoyed your stay with us. I will make sure to share your inspiring comments with our Staff which I am sure will motivate them to continue to deliver a professional service. Thank you again for sharing with us your experience and I look forward to welcoming you back soon, My very best regards, Stefano Venturi General Manager

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent!!
My wife and I spent part of our honeymoon at this magnificent hotel. The attention from the moment we walked into the property was beyond spectacular. The staff is extremely helpful, kind, caring, and beyond attentive. We had breakfast every morning at their beautiful restaurant which overlooks the Arno river and the food is so delicious. We also had an exquisite dinner on Saturday evening with exceptional service and attention. There is nothing bad we can say about this beautiful property and their staff. The reception desk, the wait staff at the restaurant, and management are all passionate about making sure every single guest leaves wanting to come back. To say the least, we did not want to leave and will be sure to come back soon.
Response from Stefano Venturi on 25 May 2018
Dear Guest, Firstly, I would like to thank you for an absolutely wonderful and detailed comment following your last visit to Florence. I appreciate your comments which are extremely flattering for the entire Team at Villa La Massa and thank you for pointing out the highlights of Villa La Massa. I look forward to welcome you back on the shores of the Arno river, My very best wishes, Stefano Venturi General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience!
Hotel was amazing. Beautiful rooms, delicious food (breakfast/dinner), stunning views, and fantastic service. I usually do not go out of my way to rate a hotel, but Villa La Massa deserves all 5 stars!!!
Stayed 7 nights in Apr 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and service - very expensive
Spectacular property and excellent service Extremely pricey though other than the basic room rate; minimum $250/dinner for 2 if eating in restaurant and a moderately priced bottle of wine; private tours were $600-700/day

10/10 Excellent

Ofer, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time!
Wonderful hotel, great location, very friendly staff. Highly recommend!
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest places I've ever stayed
The pictures don't do this hotel justice, it is so fabulous, straight out of a movie. Built in the 1500's by a cardinal, this hotel is reminiscent of a countryside castle, but scaled down, and very tasteful. Classical music plays throughout the lobby, bar and restaurant. I will never forget how fabulous this hotel was, and how fabulous they treated us. Bravo!
Stayed 2 nights in Sep 2017

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your Tuscan villa on the outskirts of Florence
We loved our stay here and wished it was longer. It is everything you imagine it to be. We had a gorgeous suite with more room than we needed and two patios -- either of which would have been wonderful. The service is friendly and personal. The buildings and grounds are gorgeous, you feel like an aristocrat just being there. The pool is good sized and deep and refreshing. The restaurant is first rate and the setting -- a balcony overlooking the river -- is charming. The breakfast selections are generous and delicious, not to be missed. It's about a 20 minute drive from town, not bad at all except when it's raining, in which case the taxis in Florence disappear. Hiring a car is much more expensive -- 90 or 100 Euros versus about 45 -- but worth it on the way in if you have to make a train, especially during commuting times. It's also a great jumping off point for touring Tuscany. Loved this place.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel in picturesque setting
From the warm welcome to the exquisite food and even more exquisite wines, this is really a gem that I would not like too many others discovering! Fantastic place to while-away relaxing hours before exploring the wonderful city of Florence. Highly recommended. Thanks
Stayed 10 nights in Sep 2017

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
INCREDIBLE!
Fantastic location, beautiful property and stunning views. The staff went above and beyond to make sure every aspect of our trip was perfect - they also booked a wonderful private vineyard tour which was spectacular! The food and rooms were also lovely, we really never wanted to leave. This is the place to stay in Florence - it is peaceful, timeless and I would highly recommend.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely relaxing break. Hospitality at the Hotel was great. Look forward to returning sometime. Thank you.
Stayed 3 nights in Aug 2017
Response from Stefano Venturi on 21 Aug 2017
Dear Guest, Thank you for choosing Villa La Massa during your last visit to Florence! I will share your nice comment with all the Hotel Staff that will be very glad and motivate to keep working hard and taking care to the minimum detail. Thank you again for sharing your experience with us and I look forward to welcome you again for another relaxing break on the shores of the Arno river, My very best regards, Stefano Venturi General Manager

10/10 Excellent

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Firenze Weekend
Villa la Massa was a perfect stay for a long weekend - within 20 mins of both Firenze and the outlets with beautiful grounds and pool in the case of good weather. We are frequent guests at their sister hotel Villa d'Este in Como and expect The staff was incredibly accommodating and very friendly - Louisa and Paolo really go out of their way to make it perfect for you and Lorenzo makes an excellent cappuccino to start the day. The kitchen was very good and the chef was able to make spaghetti aglio olio on request as it was one of my nonna's specialties. We are already planning our next visit

10/10 Excellent

Martin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10th Wedding Anniversay
As good if not even better than when we stayed there on our honeymoon 10 years ago.
Response from Achille Di Carlo on 20 Aug 2016
Dear Guests, Thank you for your most kind review. We are thrilled your stay with us was enjoyable and even better than 10 years ago.!! Thank you for being our guest and for sharing your positive experience of Villa La Massa, Yours Sincerely, Achille Di Carlo General Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right outside Florence
Easy to find with GPS about 20 mins shuttle ride outside Florence. Beautiful grounds
Response from General Manager on 20 Aug 2016
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. It is always a pleasure to receive positive feedback from our Hotel Guests and to know that you enjoyed your stay with us and you were satisfied with your accommodation and our service. Thank you again, and we look forward to seeing you on your next trip to Florence, Sincerely Yours, Achille Di Carlo General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff beautifull property
The staff is very helpful. Free shuttle to the city is very nice and convenient. The property is very pretty. Lush landscaped views, the river the hotel. All very nice. They have a spa we didnt get a chance to use. But we took a peek and they had a jacuzzi hot showers and cold showers w/ice, gym etc. we enjoyed our short stay here. Wish we had booked the entire trip in this one place.also there is horse riding available to be booked through the hotel. We loved it, and only $45 an hr!! We got a picture perfect view of florence we would have never seen, while on the trail. Definately a must.the breakfast buffet in the morning was well over what was expected. Very delightful. Meat & cheese spreads cereal fruits eggs bacon sausage etc. drinks coffee. I want to go back already
Response from Achille Di Carlo on 20 Aug 2016
Dear Guest, On behalf of the entire team of Villa La Massa, I would like to say thank you very much for your nice review! Many thanks for coming to our Villa, we feel great to know that the service was nice and you had a wonderful experience. Thanks again for choosing our Villa and sharing your positive experience with us and I am looking forward to meet you again on the shores of the Arno river, Sincerely yours, Achille Di Carlo General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not Suitable For Florence Weekend Break
Basically let down by shuttle service and we came to the conclusion that this place, nice though it is, is just to far out of town to be suitable as a hotel for a Florence city break.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick, Palm City, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa La Massa
Excellent location facilities and staff. Without a doubt we would recommend Villa La Massa to anyone going to Florence and the Tuscany area.

10/10 Excellent

ml, virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa la Massa
This property is one of our all time favorites now! The room was huge, separate dressing area with a view as well as a view over the Arno from the bathroom. The bed linens were really that . . real linen! Something I've seen rarely in the last years. The staff could not have been more helpful. The shuttle service to Florence was also really nice. It is a place which is dignified and beautiful without the gilded palace atmosphere. It truly deserves all 5 of it's stars. We would love to live there!!!

10/10 Excellent

Alberto, Lugano,Zuerich, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury, beauty, abondance,calm , high class
Outstanding stay. Director, waiters, all employes di alta classe. Food was just gorgeous. Calm, beauty, luxury, abondance just all what you. We say this niveau is parallel to Villa San Michele of Fiesole where we had supper saturday evening. We came here after 40 years. Just outstanding and we will come back soon .

10/10 Excellent

Pinny, aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
A fantastic experience start to finish. Beautiful hotel and grounds. Staff very helpful/friendly and amazing attention to detail. One of the best meals we have had on the terrace overlooking some of the best scenery! Doesn't get much better.

10/10 Excellent

Pete, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa La Massa, Florence
Amazing holiday. Great staff, hotel, food and drink. I only have one criticism that the drinks prices are expensive. It didn't put us off from using the bar but it seemed no one used it whilst we were there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds on the Arno
Lots of attention to detail. Hourly shuttle bus to Florence an added plus. Inclusive morning breakfasts were bountiful. The restaurant had decent food and excellent service.

10/10 Excellent

JC, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near to Florence with a country feel
Clean, comfortable and well located in close proximity to Florence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

gareth, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and wonderful location
Loved the food, staff and hotel. The whole experience was just perfect.

10/10 Excellent

Donna, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Florence on the banks of the
Ww spent 5 days here and it was wonderful. We stayed in one of the junior suites which was beautifully decorated and very comfortable. A large bowl of fruit greeted us on our arrival with a handwritten note of welcome and we were given a gift of conserves, again with a handwritten note as we left. The staff were friendly, attentive and extremely helpful. We appreciated the use of the free shuttle into Florence and also the reception staff who organised Uffizi tickets for us. Can't recommend highly enough. The only disappointment was that the fitness suite wasn't available which is a facility my husband considers a necessity! However there was an arrangement with a facility nearby which helped.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonerful, quiet, out of the way place.
Would love to stay there again. Shuttle to Florence a big plus. Superb restaraunt.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
not bad
it was quite which is good but i expected the bulding to be more attractive

10/10 Excellent

Gary, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very eglantine
Would highly recommend it

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property, service and location.
The property is unrivaled on the eastern side of Florence on the Arno. The service in impeccable and for those who are not used to this level of service and the costs thereof (in previous reviews) then this isn't the property for you. For myself this was the most relaxing experience I have had yet in Florence and I will not stay anywhere else when in Tuscany (near Firenze.) The shuttle bus service is perfect, taxi service in the evenings after the last shuttle is about €23 and 15 minutes.
Villa La Massa
Villa La Massa on the Arno

10/10 Excellent

Maureen, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't look anywhere else - just go here.
What can I say? This hotel is amazing on all levels. The location is breathtakingly beautiful; the staff is amazing; the food in the restaurant is delicious. The rooms are classically decorated and have the most incredible bathrooms. The staff really does make it feel like it is your own house. It was like living in a dream.

8/10 Good

petomi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa la Massa is a lovely property and has a great location by the River Arno away from the heat and bustle of central Florence, which is readily accessible via hotel shuttle bus or taxi.The service is both friendly and professional. The food is good but not exceptional for the price.Overall a great location for a romantic if expensive getaway.

10/10 Excellent

Team Bugmo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Beautiful hotel and grounds with great service. This is a perfect place to stay for those hoping to visit Florence, but want a quieter place to sleep and unwind. Only negative that I can think of is that the bed sheets are quite rough, which is surprising given the quality of the rest of the furnishings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Quiet 5 Star
Villa La Massa could not do enough to make us feel like honored guests.While the property is out of Florence (about 4 miles, which is what we wanted) there is a complimentary shuttle to take you into the city . The property is on the Arno River with wonderful grounds and quite a relaxing spot. We will definitely go back again.In sum.....Clean, Excellent Service and an enchanting location.

10/10 Excellent

Steve, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
I asked my wife how she would rate this hotel and she said that the scale doesn't go up high enough. We love Villa La Massa. It was perfection. It was wonderful. Everything was so immaculate. And the staff was amazing. They helped us with everything. The grounds are stunning and I can honestly say that the evening at the restaurant along side the river in Tuscany was one of the best nights. Thank you Villa La Massa. We're already trying to decide when we can come back.

10/10 Excellent

Kath, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
We had a wonderful time. Staff were attentive and keen to teach us about local food and wines. The view of the river from our room was breathtaking. Food was excellent and well presented. Our thanks to all.