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Reviews of Quality Hotel Expo

4 out of 5
Quality Hotel Expo
Snarøyveien 20, Fornebu, Bærum

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Kristine, Profit & People Manager on 23 Nov 2023
Hei,Takk for full score, vi setter stor pris på det!

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Checking in and checking out easy and fast. Staff in general very attentive and helpful. Excellent breakfast with a wide selection, however limited space to store clothing during our stay.
Stayed 5 nights in Sep 2023
Response from Magnus on 11 Sept 2023
Hi. Thank you for taking the time to give us this feedback. Welcome back to us.

4/10 Poor

Ovidiu

Travelled with family
Disliked: Staff & service, property conditions & facilities
The breakfast was very good. The hallways very dirty, vacuum cleaning was desperately needed. I paid for superior room, one double bed plus double sofa bed suitable for 3 adults or a family of 4. I received standard room with foldaway bed suitable for a child. On my request to correct the room allocation the receptionist explained that hotel doesn’t have rooms with sofa bed and Expedia made a mistake in providing room description. Next day , while room was cleaned, I saw that actually the rooms exists exactly as described by Expedia. My adult son had to endure 3 nights of discomfort. Very disappointing for a hotel that has word Quality in its title.
Stayed 3 nights in Jul 2023
Response from Henriette, Booking on 18 Jul 2023
Dear Ovidiu, thank you for your review! We're glad you loved our breakfast! We apologize for the cleanliness issues in the hallways and mix- up with the room allocation. Cleanliness is something we take very seriously and we will address this with the housecleaning department. We apologize for the confusion and incorrect information provided about the room. We also regret the discomfort your son experienced. Your feedback is valuable, it helps us get better! We appreciate your understanding and hope you will give us another opportunity to provide for a better experience in the future.

6/10 Okay

Otniel Ioan, Indianapolis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Breakfast was good at the hotel. However cleanliness left to be desires. Especially on the 3rd floor the carpet on the hallways was not vacuumed.
Response from Henriette, Booking on 17 Jul 2023
Hello Otniel! Thank you for you're feedback regarding your recent stay! We're pleased that you liked our breakfast! We apologize for the cleanliness issue with the carpet on the 3rd floor hallway. We have addressed the matters with our housekeeping team so we can be better for the future.We always look for ways to become better, and reviews like this helps us along the way! Hope to welcome you again sometime :)

8/10 Good

Yana Gorodyska

Stayed 1 night in Apr 2023
Response from Kristine, Profit & People Manager on 3 May 2023
Hi Yana,Thank you so much for your feedback - we appreciate you taking your time :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Food at Brasserie X restaurant for dinner & breakfast were good. Nice views & big room. Friendly and fast check in.
Stayed 1 night in Mar 2023
Response from Kristine, Profit & People Manager on 11 Apr 2023
Thank you for your good review and lovely feedback! We appreciate you taking your time to write commentas as well :)

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Kristine, Profit & People Manager on 29 Nov 2022
Tusen takk for veldig god tilbakemelding, vi setter stor pris på det!

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Kristine, Profit & People Manager on 21 Nov 2022
Hei Mohammed,Tusen takk for den fine tilbakemeldingen, vi setter pris på at du tok deg tid til å svare!

10/10 Excellent

Neil

Stayed 1 night in Sep 2022

6/10 Okay

KUMPOON

Room For Huge Improvement and Correct Practises.
Since the recovery of the travels, many staff is barely less than a few months old and manning the front desk without sufficient experience. Many past reviews was pretty negative and as to how the GM responses are it’s left to be seen in the next 3-6mths. New Staff do not wear any Tags to state that they are new and therefore becomes ‘Nameless’, a strange habit 🤔 perhaps.
Stayed 2 nights in Sep 2022

8/10 Good

Torvald

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, perfect throughout & highly recommend!!
Stayed 1 night in Sep 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Farideh, Annandale

Liked: Cleanliness, staff & service
Not excellent but not bad
Stayed 3 nights in Aug 2022

4/10 Poor

ERIK

Stayed 3 nights in Jul 2022

10/10 Excellent

Franco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Ilona

Stayed 2 nights in Jun 2022

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Area
Good hotel in a beautiful setting. Comfortable rooms plus good food too.
Stayed 2 nights in May 2022

2/10 Terrible

Hongyuan

Travelled with partner
Disliked: Staff & service
Rooms were full upon arrival, sent me to next door hotel, who charged me higher as a walk-in customer, and extra charge if I choose full breakfast. They told me they have communicated next door hotel and everything should be same as my original reservation. If they charge one night rate for customers not showing up, they should also make the compensation if themselves break the contract of a confirmed reservation, there is a reason people make reservations before the trip.
Stayed 1 night in May 2022

4/10 Poor

Ninoska

Stayed 1 night in May 2022

6/10 Okay

Alfred

Stayed 2 nights in May 2022

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel. Staff exceeptional. Food amazing. Breakfast supreme choice and all so fresh every day. Free tea and coffee to relax with in huge lobby area.
Stayed 2 nights in May 2022

2/10 Terrible

Grant

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave away my room and offered an alternative on the opposite side of Oslo. Nightmare!
Stayed 1 night in May 2022

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Pleasant hotel with nice breakfast
Stayed 2 nights in Apr 2022

8/10 Good

Girish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall satisfied
Though overall it was comfortable stay, basic facilities such as water bottles & coffee/tea utilities were not provided inside the room. However, coffee/tea was available 24x7 at the lobby as complementary. Stayed for 9 days but breakfast menu remained same, so was really boring! Location is good for those who love nature and want to stay in a cozy place, away from City.
Stayed 9 nights in Mar 2022

8/10 Good

Elis

Stayed 1 night in Mar 2022

8/10 Good

Martin

Stayed 1 night in Mar 2022

8/10 Good

Chloe, Milton Keynes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff I encountered were very friendly. Buffet breakfast was nice and we ate in the restaurant for the first few mornings which had a nice ambiance. Final morning was in a different area not quite as nice/comfortable. Room was quite small but not bad considering price paid. Parking is expensive but still cheaper than many other places in Oslo. Overall, I was happy with the stay for the price I paid.
Stayed 3 nights in Dec 2021

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

LAAVANNYA

Stayed 1 night in Oct 2021

4/10 Poor

Shahroo

Stayed 2 nights in Aug 2021

2/10 Terrible

Peder

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Emma, Quality Hotel Expo on 11 Jan 2021
Takk for tilbakemelding, gi gjerne beskjed om det var noe konkret som ikke var helt bra :)

8/10 Good

Waqar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Emma, Quality Hotel Expo on 3 Dec 2020
Tusen takk for din tilbakemelding! :)

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful worker and nice environment, recommend to choose this hotel when travel to fornebu
Stayed 4 nights in Feb 2020

10/10 Excellent

Valerio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Montebello
Room was comfortable and very clean. Staff was friendly and helpful.
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020
Response from Emma, Quality Hotel Expo on 12 Mar 2020
Takk for tilbakemelding!

10/10 Excellent

MichaelC, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, modern furniture in room. Great restaurant/ breakfast. Good location for shows and concerts.
Stayed 1 night in Feb 2020
Response from Emma, Quality Hotel Expo on 24 Feb 2020
Thank you very much for your feedback! Hop we'll see you again soon.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Emma, Quality Hotel Expo on 21 Jan 2020
Tusen takk for din tilbakemelding!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Emma, Quality Hotel Expo on 3 Dec 2019
Takk for din tilbakemelding!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Emma, Quality Hotel Expo on 3 Dec 2019
Takk for din tilbakemelding!

6/10 Okay

Jorunn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking cost NOK180 in their garage, more outside
Stayed 1 night in Oct 2019
Response from Emma, Quality Hotel Expo on 21 Nov 2019
Håper du hadde et fint opphold. 150 kr koster parkering hvis du forhåndsbetaler for et døgn :) Garasjen eies ikke av oss og de prisene er ikke noe vi kan gjøre noe med.

10/10 Excellent

Andrea

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Emma, Quality Hotel Expo on 11 Nov 2019
Takk for din tilbakemelding!

8/10 Good

CK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok but nothing much nearby. Suitable for those on business trip at nearby office.
Stayed 7 nights in Aug 2019
Response from Emma, Quality Hotel Expo on 21 Aug 2019
Thank you for your feedback!

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for families
Hotel was very accommodating even though there was a confusion on the number of beds needed due to difference in hotels.com treats kids below 17 and local practice in Norway. We got a extra bed once we raised it.
Stayed 2 nights in Jun 2019
Response from Emma, Quality Hotel Expo on 5 Aug 2019
Glad to hear everything worked out. Hope you had a wonderful stay with us!

10/10 Excellent

eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון חביב
מלון מעוצב, חדרים בינוניים, ווי פיי מעולה. ארוחת בוקר מעולה
Stayed 1 night in Jul 2019
Response from Emma, Quality Hotel Expo on 5 Aug 2019
Thank you for your feedback. Hope you had a wonderful stay with us :)

10/10 Excellent

eitan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Emma, Quality Hotel Expo on 5 Aug 2019
Thank you for staying with us!

8/10 Good

orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
לא להגיע עם רכב למלון!!!!
הצ׳ק אין היה מהיר וחביב.החדר נעים .חוף במרחק כמה דקות הליכה.ארוחת בקר טובה.אבל!!!!הסתבר לנו שקבלנו דוח חניה במגרש החניה שהיה ריק !!!המלון לא דואג להודיע שיש שם פקח שנותן דוחות חניה לאורחים ולא היינו היחידים שכעסו מאד .פקידת הקבלה אמרה שאין לה מה לעשות בנדון.המלון מרוחק לא נמצא באיזור חנויות ואין סיבה לקנוס.אין ספק שלא נחזור למלון ואני ממליצה גם למי שמגיע עם רכב לא להתארח במלון זה!!
Stayed 1 night in Jul 2019
Response from Emma, Quality Hotel Expo on 5 Aug 2019
Glad to hear you liked the food and the room. Hope you had a lovely stay in our hotel and this city. For shopping we have a big shopping mall about 5 minutes away from the hotel or all the stores in Oslo about 20 minutes away :) Sorry to hear you had problem with the parking. The garage does not belong to the hotel and therefore there are not much we can do about the parking fees and rules.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, especially at the reception were very friendly and courteous. Location is quite decent.
Stayed 1 night in Jun 2019
Response from Emma, Quality Hotel Expo on 8 Jul 2019
Thank you very much for your review. Hope you had a great stay here at Quality Hotel Expo. Welcome back soon!