Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of Best Western Albemarle Inn

2.5 out of 5
Best Western Albemarle Inn
2300 US Highway 52 N, Albemarle, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 444 reviews" "
Rating 8 - Good. 124 out of 444 reviews" "
Rating 6 - Okay. 47 out of 444 reviews" "
Rating 4 - Poor. 18 out of 444 reviews" "
Rating 2 - Terrible. 16 out of 444 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2024
Response from Beth on 22 Apr 2024
Thank You and glad you had a great stay.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
😁
Stayed 1 night in Apr 2024
Response from melissa on 12 Apr 2024
we are glad that you choose to stay with us and thank you for the review

2/10 Terrible

lizeth

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we get was absolutely nasty, dirty, even the bathroom. We ask for another bedroom and the bathroom was super dirty; like never was cleaned before. Absolutely disgusting experience.
Stayed 1 night in Apr 2024
Response from Monica, Front Desk on 7 Apr 2024
I apologize on behalf of the staff. We have been experiencing ongoing staffing issues and short staffed. Sorry for the inconvenience during your stay.

10/10 Excellent

Michael, Oxford

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Monica, Front Desk on 7 Apr 2024
Thank you for choosing to stay with us and the rating of 5/5!

2/10 Terrible

Wylie

Travelled with family
Disliked: Amenities, property conditions & facilities
The room is old. It had been updated but it’s still very old and dated feeling. The bed is not on a box spring. It’s on a base that has springs of some sort. Every time you turn the springs pop and echo. The pillows are about the size of couch pillows. We had 6 of them on the bed and it was still super uncomfortable. When we arrived back at the hotel in the evening we realized that several vehicles in the parking lot had people sleeping in the cars. We told the manager about this and she said she was going to have to run them off. Apparently it has become a problem recently. In the morning the vehicles were still there. We also witnessed some sort of “deal” in the parking lot. It’s just not a “safe” spot and we would not stay there again. Breakfast was good. That’s the bright spot for our stay.
Stayed 1 night in Mar 2024
Response from melissa on 25 Mar 2024
.I am sorry that you did not enjoy or feel safe.I want to assure you that this area is safe.

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I expected, staff was very friendly!
Stayed 1 night in Mar 2024
Response from Monica, Front Desk on 22 Mar 2024
Thank you so much for staying with us and the rating 4 out of 5!

6/10 Okay

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Got up in the morning to take a shower, but there was no shower curtain. I was told they are having trouble keeping housekeeping staff. Other than that the hotel was pretty nice.
Stayed 1 night in Feb 2024
Response from Beth on 19 Feb 2024
Glad everything was good but for that and really sorry for the inconvenient.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and very friendly staff
Stayed 1 night in Feb 2024
Response from Beth on 13 Feb 2024
Thank you and glad you had a nice stay.

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not cleaned floor dirty. My sheets were yellowed batheroom door had white stuff on it mold under a soap in the. Shower. It was gross.
Stayed 1 night in Jan 2024
Response from melissa on 2 Feb 2024
sorry we did not meet up to your expectations but we are working on this issue

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff...not the cheapest place in the area..but you definitely got what you paid for.
Stayed 2 nights in Jan 2024
Response from melissa on 21 Jan 2024
Christopher thank you for taking the time to leave feedback.We are glad that you choose us and that we meet up to you r expectations .Hope to see you again

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasent stay.
The stay was pleasent. The front desk staff were easy and courtious. The house keepers were kind and kept out of the way. For the price I paid it was above expected.
Stayed 2 nights in Jan 2024
Response from melissa on 10 Jan 2024
we are glad that you enjoyed your stay

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service
The area behind the hotel was a nice safe neighborhood where I was able to put in a 6 mile run. Also, the staff was super helpful. As an example, I forgot my running hat in the bathroom. They called me and they volunteered to mail it to me! That is great service!
Stayed 1 night in Jan 2024
Response from melissa on 10 Jan 2024
glad we were abler to make your stay great and hope to see you again

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast spread was great - even had thawed berries for the waffles. rooms were clean, always love when they've replaced old carpets with linoleum, feels much cleaner.
Stayed 3 nights in Dec 2023
Response from Monica, Front Desk on 27 Dec 2023
Thank you for choosing to stay with us at Best Western Albemarle Inn and for your feedback/4 out of 4 rating. We appreciate your business and hope to see you again soon!

8/10 Good

Michael, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from melissa on 18 Dec 2023
thank you for staying and us and glad you enjoyed your stay

8/10 Good

Cedric

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good hotel for the $$
Stayed 1 night in Dec 2023
Response from melissa on 11 Dec 2023
thank you fer the 4 stars

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from melissa on 11 Dec 2023
that yuo for staying with us and we are glad that you enjoyed your stay

4/10 Poor

Verified traveller

Travelled with family
Eh, what kind of stains are those?
The woman checking us in was so sweet, and enjoyable. However, our room was not- there were stains on one of two chairs, like a couple having a ‘fun time’ if you know what I mean…disgusting. The decorative pillow on the bed had a stain, too. There was hair on the towels, and on the floor that was NOT ours. The bathroom had mold all around the ceiling, and around the door. There was also no exhaust fan. This placed was outdated. But at least we made it through the night. Check out, the woman was sweet, and I told her about the stains, and she apologized deeply, but .. still, ew. The only thing I liked were the reading lights attached to the bed frame.
Stayed 1 night in Oct 2023
Response from melissa on 11 Dec 2023
we are sorry that we did not meet up to your expectations

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was hair in the bed as well as on the bathroom floor and shower, which was not mine. Ewh! Front desk was friendly. Nice to have fridge and microwave in the room.
Stayed 1 night in Nov 2023
Response from melissa on 28 Nov 2023
sorry that we did not meet up to you r expectations.we are working on training better staff

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and friendly atmosphere
Stayed 2 nights in Nov 2023
Response from melissa on 28 Nov 2023
we ar glad that you enjoyed your stay

10/10 Excellent

Tina

Travelled with family
Liked: Amenities, property conditions & facilities
The staff was friendly. I also took advantage of having laundry facilities available! The morning breakfast and visiting with other travelers was enjoyable. I’ll be back next time I visit my family in the area.
Stayed 5 nights in Nov 2023
Response from melissa on 28 Nov 2023
thanks for staying with us and we enjoyed your company

8/10 Good

Carla

Stayed 1 night in Nov 2023
Response from melissa on 18 Dec 2023
thank you for staying with us

10/10 Excellent

Jerod

Liked: Staff & service, property conditions & facilities
The property was extremely clean, the air worked great, the bed was comfortable, whatever we needed they provided, and the breakfast was good. The only issue I had was hair on the bathroom floor. I would stay here again because of the staff and the comfortable room.
Stayed 1 night in Nov 2023
Response from melissa on 20 Nov 2023
let me apologize for the hair on the floor and we try really hard to do our best and we appreciate your business and glad that you enjoyed it thanks again for staying with us

10/10 Excellent

Richard, Goldsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in Nov 2023
Response from melissa on 16 Nov 2023
we glad that you will be coming back to see us again and thank you for taking the time to leave a review

8/10 Good

Charles G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Monica, Front Desk on 10 Nov 2023
Thank you for staying with us, for your feedback, and rating 8/10.

10/10 Excellent

Sherilyn, Alexander

Stayed 1 night in Nov 2023
Response from melissa on 4 Dec 2023
thank you for the 5 out of 5 and we are glad that you enjoyed your stay with us

8/10 Good

Clinton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine. I didn’t feel safe parking behind the building with no security around
Stayed 4 nights in Nov 2023
Response from melissa on 6 Nov 2023
we are sorry that you did not feel safe but rest assure we are very safe and secured

6/10 Okay

Ronald

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from melissa on 31 Oct 2023
thank you for staying with us

10/10 Excellent

John D

Liked: Staff & service, room comfort
The front desk staff were very friendly and helpful as we were unfamiliar with the area.Brianna and Melissa, specifically, provided information on where to eat and how to get around.The location made it very easy to get to the sights we came to see.The hotel room was adequate but definitely showing wear. The bed was comfortable enough but not great, same for the bed pillows.Doors slamming, feet pounding, loud carsin the middle of the night were not conducive to sleep. Of course all the variables can’t be controlled. All in all, it was an ok stay.
Stayed 2 nights in Oct 2023
Response from melissa on 29 Oct 2023
wen are glad that we helped you find a good place to eat and we sorry about the noises

6/10 Okay

Mandy, Newton

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from melissa on 27 Oct 2023
thank you for staying with us

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from melissa on 24 Oct 2023
we are glad that you enjoyed your stay

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from melissa on 23 Oct 2023
thank you for the 4 stars

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Clean room
Stayed 1 night in Oct 2023
Response from melissa on 15 Oct 2023
thank you for the 5 stars

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Monica, Front Desk on 10 Oct 2023
Thank you for staying with us and your feedback/8 out of 10 rating. We appreciate you!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and was attentive to an issue with the air unit that was making unusual noises. I recommend a good stay☺️
Stayed 1 night in Oct 2023
Response from Beth on 9 Oct 2023
Thank you and glad you had a good stay.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice friendly staff. Good location. Nice breakfast.
Stayed 1 night in Oct 2023
Response from Monica, Front Desk on 7 Oct 2023
Thank you for staying with us, for your feedback, and 5/5 rating. We appreciate you!

10/10 Excellent

devonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and very friendly staff. Very clean facilities.
Stayed 2 nights in Sep 2023
Response from melissa on 2 Oct 2023
glad that we did meet up to your expectations

4/10 Poor

Art

Business traveller
Disliked: Cleanliness, room comfort
Had a business trip and staff in the morning was load cleaning the room next to me and woke me up. Cleanliness of hotel is poor.
Stayed 1 night in Sep 2023
Response from Monica, Front Desk on 28 Sept 2023
I apologize on behalf of our staff for any inconvenience that you may have encountered during your stay. We have new trainees and have an ongoing turnover of staff. We are striving to rectify that issue to improve guest experience. Thank you for your feedback!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, The staff was friendly and professional
Stayed 1 night in Sep 2023
Response from melissa on 25 Sept 2023
glad you enjoyed your stay

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a reunion and this hotel was within an easy distance to it. There were restaurants close by also.
Stayed 2 nights in Sep 2023
Response from Monica, Front Desk on 24 Sept 2023
Thank you so much for choosing to stay with us and for your feedback/rating 5/5! Come back anytime! We will be glad to have you back!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Monica, Front Desk on 23 Sept 2023
Thank you for choosing Best Western Albemarle Inn and your feedback/rating 8/10!

6/10 Okay

Leanne

Stayed 1 night in Sep 2023
Response from melissa on 22 Sept 2023
thank you for the feedback

10/10 Excellent

Christopher

Stayed 1 night in May 2023
Response from melissa on 19 Sept 2023
we would like to say thank you for staying and glad that you enjoyed your stay hope to see you soon

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we hike at Morrow Mountain State Park
Stayed 1 night in Sep 2023
Response from melissa on 17 Sept 2023
glad that you enjoyed your stay

6/10 Okay

Joya

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room was clean. Room smelled like mildew. Air conditioner wasn't so cool at times. Bed was comfortable.
Stayed 1 night in Sep 2023
Response from melissa on 12 Sept 2023
we are sorry for not meeting up to all of your expectations

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was friendly and accommodating.
Stayed 1 night in Sep 2023
Response from Monica, Front Desk on 10 Sept 2023
Thank you for staying with us and for your feedback (5 out of 5 rating)! Hope to see you again soon!

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was great.
Stayed 4 nights in Aug 2023
Response from melissa on 5 Sept 2023
thank you so much for the 5 stars we appreciate you and your family

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I know that housekeeping staff is very limited, buy they need to do a much better job. I won't go into details, but i won't stay there again.
Stayed 1 night in Sep 2023
Response from melissa on 3 Sept 2023
sorry for not meeting up to your expectations

6/10 Okay

Debbie

Travelled with family
Liked: Staff & service
Bed was comfortable. Room not completely clean. Inside of bathtub very slippery. Piles of towels outside of rooms because sign stated that there was no one to clean rooms so just put towels and trash outside of room.
Stayed 1 night in Aug 2023
Response from melissa on 31 Aug 2023
we are sorry for any inconvenience this may have cause we are adding new people to help with this.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from melissa on 29 Aug 2023
sorry we did not meet up to your expectations

10/10 Excellent

James

Stayed 2 nights in Aug 2023
Response from melissa on 29 Aug 2023
thank you for the 10 out of 10 and we are glad that you enjoyed your stay