Ratings based on 55 verified reviews

4.1 out of 5
74% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 13-Jan-2019
Comment from Hotel Management
14-Jan-2019 by Sandra Pecoraro, Guest Relation Manager, Hotel Management
Thank you for your rating, we are glad that you enjoyed your stay! With best regards from Baden, your Schloss Weikersdorf Team
5 out of 5
by a verified traveller

Leisure

Posted 21-Oct-2018 on Hotels
Quite hard to find the location
Comment from Hotel Management
23-Oct-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Thank you for your review with the highest rate~!
4 out of 5
by a verified traveller

Posted 04-Oct-2018 on Hotels
nice room and nice hotel. great breakfast, although almost no free tables to sit down - at ~ 8am.
Comment from Hotel Management
09-Oct-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Dear guest, thank you for your review! Welcome back again!
2 out of 5
by a verified traveller

Old and bad

Posted 01-Oct-2018 on Hotels
Comment from Hotel Management
09-Oct-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Sorry, that we couldn't meet your expectations.
1 out of 5
by a verified traveller

Dreadful experience and “management” don’t care!

Posted 27-Sep-2018 on Hotels
Dreadful! We booked in and entered our room and it was very cold with wind coming through the very worn out windows, curtains flapping like a comedy. We cranked up the heating and went out for a while. When we returned it was no warmer so we informed reception. Chap came up, couldn’t get the heating working so we packed all our stuff up as he said he would move us. Much confusion at the desk while he found us another room, then it turns into an embarrassing farce! We unlocked our new room, opened the door and there was a very shocked gentleman already occupying “our” room! Many apologies and back to the desk where we were given our third room which to be fair was warm and comfortable. I emailed the hotel but no response after 48 hours which is unacceptable in my view.
Comment from Hotel Management
28-Sep-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Dear guest, Thank you for your review, that is very important for us. Sorry, that we couldn't meet your expectations. Your review will be discussed by hotel management. Perhaps you can give us one more chance to show our hospitality. Kind regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from London

Great hotel for the price

Posted 25-Sep-2018
I stayed at Hotel Schloss for a one night business stopover. The hotel was clean, room was well-equipped, staff were friendly, breakfast was good. A great experience for a very good cost
Comment from Hotel Management
26-Sep-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Dear Mike, thank you very much for your review. Welcome back again. Kind regards,
1 out of 5
by a verified traveller

Very disappointed.

Posted 24-Sep-2018 on Hotels
Our room was full of roaches and we spent most of the night up killing them. They were crawling on the ceiling. The shower head barely worked.
Comment from Hotel Management
27-Sep-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Dear guest, sorry for any problems, you've faced at our hotel. Perhaps you can give us one more chance to prove our quality.
5 out of 5
by a verified traveller

The perfect place for a great vacation

Posted 16-Sep-2018 on Hotels
Amazing stay like before. We love the balcony rooms overlooking the rose garden, the friendly service, the wonderful breakfast, spa, proximity to Vienna etc. Will be back again ! Our family will be back next year
Comment from Hotel Management
25-Sep-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Dear Barbara, we are very happy to know, that you are satisfied with your stay at our hotel. Loooking forward to see you next year! Kind regards from the castle!
5 out of 5
by a verified traveller

Posted 02-Sep-2018 on Hotels
Very comfortable bed, great bath, fantastic restaurant, helpful staff, beautiful gardens and just a short walk from the centre of town.
5 out of 5
by a verified traveller

Posted 23-Aug-2018 on Hotels
very nice hotel lovely location close to city
Comment from Hotel Management
28-Aug-2018 by Vladimir Larin, Guest Relations Manager, Hotel Management
Thank you very much! Welcome back again!