Front of property
Check availability

Reviews of Villa Excelsior Hotel Kurhaus

3 out of 5
Villa Excelsior Hotel Kurhaus
Reitlstraße 20, Bad Gastein, Salzburg

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 89 reviews" "
Rating 8 - Good. 19 out of 89 reviews" "
Rating 6 - Okay. 3 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Jun 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Stay - Recommended!
We spent a charming two nights in a double mountain view room at Villa Excelsior during winter season, a historic hotel bit removed from the historic center of Bad Gastein. The hotel offers complimentary pickup from the train station and is an easy (and picturesque) walk from the historic center. The half-board option includes a buffet breakfast (delicious coffee!) and a gourmet dinner in a classy dining room with excellent service. The hotel also has a wellness with different saunas and a relaxation room (that we used daily before dinner), and offers massage service and thermal baths (that we didn't use). There are also many public area sitting rooms. While there are probably more luxurious places than the three star hotel, would return for the excellent service, historic feeling, and quiet / comfortable rooms. I believe it's possible to book for dinner, which is well worth it even if one is not staying at the hotel.
The view from our room, after a snowfall
An original pen-and-ink drawing of Emperor Franz Joseph, in the hallway of the Villa Excelsior
Stayed 2 nights in Dec 2019

10/10 Excellent

yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
one of the best hotels i ever visited and the receptionist guy is very nice he helped us a lot and nice breakfast the have
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
After reading great reviews about this property, we were disappointed with our stay. The room wasn't what we expected based on pictures, and yes, we looked at photos of the correct room type. It also wasn't that clean. The biggest disappointment was the amenities, which was the reason we booked the hotel in the first place. They are only available during limited hours, and we ended up going to the Felsentherme instead, which was nice, but defeated the purpose of booking this hotel. The breakfast was good and the best part of the stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights stay in Bad Gastein
The Villa Excelsior is a well maintained, traditional hotel. Service is attentive and friendly, food was very good (we stayed half-board). The hotel is about 5-10 minutes walk from the centre, in a lovely location overlooking the valley. We were hiking every day, and it was a perfect start point to get up into the mountains. Overall, we had a very pleasant stay, and would rate it very highly also for value for money.
Stayed 5 nights in Aug 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing elegance
Step through the doors of this hotel to experience a step back in time to an era of great service, elegance, gentle formality and an owner who really does care that you enjoy your stay in his village. Not only was the hotel a great find but Bad Gastein itself was a fascinating village with lots to see and do. I feel sure we shall return.
Stayed 4 nights in Jun 2018

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an outstanding place if you are looking for the old Austria. I could easily imagine my grandparents staying here 50-100 years ago. Very nice owners, good food. Easy to walk to the old tourist centre or off into the woods.
Stayed 2 nights in Oct 2017

10/10 Excellent

Mike and Vince, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel in a lovely alpine town!
I highly recommend a stay at the Villa Excelsior. Christof and his family will take excellent care of you. Staying in the hotel was like stepping back in time, yet with modern conveniences. In a short time, we felt like we were staying in a comfortable family home. As well, I highly recommend taking advantage of the dinner offer. The food was excellent and a good value. We will definitely return and stay for a longer period.

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Walk With History
As a writer by profession, I can admit that even I am at a loss to find enough words of praise for the Villa Excelsior. Everywhere you look is a gift for the eyes. Christof, the owner, has lovingly restored this building which remains perhaps one of the only testaments in Bad Gastein to the way life was once lived.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with personal service and great atmosphere
Great small hotel with personal service and an atmosphere from times long past. Food was excellent, location perfect, with a short 5 min walk to the historical center and a 10 min walk into the center of Bad Gastein.

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our stay at villa excelsior, it was so charming and beautiful, we felt like a princess. The sauna is also very nice and the food was wonderful!
Stayed 6 nights in Feb 2024

10/10 Excellent

Sissel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Stayed 5 nights in Jul 2023

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doften av en svunnen era
Härligt hotell i gammal stil med mycket kuriosa och prylar i alla hörn. Rent och prydligt, renoverade badrum. Väldigt bra och personlig service! Bra mat. Bastu och kurbad.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend staying at Villa Excelsior !
We had an excellent stay at Villa Excelsior this summer. Christof with staff made sure we had everything we needed to enjoy Bad Gastein. Probably the most friendly and accommodating hotel I have ever been to. Good food, beautiful surroundings, and charming house. Strongly recommend a stay!
Stayed 4 nights in Jul 2022

10/10 Excellent

István

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Gastein legvonzóbb szállodájában töltöttem három éjszakát. Tökéletes környezet , gondoskodó kiszolgálás, a vacsorák mindig igényes , ízletes ételeket tartalmaztak.
Stayed 3 nights in Sep 2021

8/10 Good

richard

Liked: Cleanliness, staff & service, room comfort
relaxing-urlaub
hotel hat eine sehr gute lage, tolle einrichtung , sehr guter service
Stayed 5 nights in Sep 2021

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect from the beginning till the end, too soon though. Beautiful location - a little bit outside, which is advantage! Owner, service - couldn't be better! Just a place with a soul. Simply - excelsior!
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel mit einem ganz besonderen Ambiente. Schöne Zimmer mit viel Flair. Das Gebäude und die Einrichtung sind eine Zeitreise. Alles wurde schön restauriert und aufgearbeitet. Super Service, sehr freundliche und stets hilfsbereite Gastgeber. Frühstück und Abendessen waren immer sehr gut. Sowohl Thermalbäder als auch Massagen haben wir sehr genossen. Wir waren nicht das letzte mal hier. Uneingeschränkt empfehlenswert!
Stayed 3 nights in Sep 2020

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic and personal
I travelled with a friend to this beautiful hotel. When we arrived, we were greeted by the owner who took us to our room himself while telling interesting facts about the hotel. Our stay was very pleasent, the service and breakfast were also good. We decided to skip the last night, and instead drive home at 10pm. Checking out was no problem, and the owner even supplied us with sandwiches, snacks and drinks for our drive home. Don’t expect a super modern hotel, but an authentic, warm and history filled experience. Highly recommended.
Stayed 6 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and amazing staff. Good breakfast and nice dining.
Stayed 6 nights in Feb 2020

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder Villa Excelsior
Ein sehr schöner Aufenthalt - von der Abholung bis zum Rücktransfer zum Bahnhof in Bad Gastein! Kompliment an die Hoteliersfamilie Erharter, die den Aufenthalt in ihrem stilvollen Haus zu einem erholsamen Erlebnis gemacht haben! Unmittelbar nach Lockerung der coronabedingten Beschränkungen war das Haus geöffnet und voll belegt - ganz im Gegensatz zu den vielen geschlossenen Betrieben in Bad Gastein; wegen fehlendem Stamm-Personal, das aufgrund der Einreisebeschränkungen noch nicht nach Österreich einreisen durfte, war die ganze Familie im Einsatz und um das Wohl der Gäste bemüht - der Chef bediente selber im Restaurant, und die Chefin zauberte in der Küche köstliche Gerichte der österreichischen Küche, während die Seniorchefin sich um die Kurangelegenheiten kümmerte; ein Gästemix von jung bis alt, Familien wie weltoffene Singles garantiert ein lebendiges Haus, in dem keine fade Sanatoriumsstimmung aufkommt; die ganze Anlage von den Zimmern bis zu den gemeinschaftlich genutzten Räumen strahlt eine grundsolide und stilvolle Athmosphäre aus, die Verpflegung (großes Frühstück und Abendessen mit Wahlmenü) lässt keine Wünsche offen; das Preis- Leistungsverhälnis ist ausgezeichnet, also die besten Voraussetzungen, wie viele andere Gäste zum Wiederholungstäter zu werden und das persönliche Engagement der Eigentümerfamilie zu genießen - ein wohltuender Unterschied zu den gesichtslosen und unpersönlichen Kettenhotels
Stayed 3 nights in Jun 2020

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi var rigtig glade og tilfreds med opholdet på hotellet, i uge 7. Stort morgenbuffet, og og 3 retter til aftensmad, og altid to slags og vælge imellem de tre retter. Rene duge og stofservietter, som blev skiftet morgen og aften. Meget venlige personale, og værtspar. Der var en lille opholdsstue og bar, som havde åbent om aftnen, hvor hotelchefen selv stod i baren, og skabte hyggelig stemning. Deres koncept er en ældre elegant stil, men meget hyggeligt. Lidt slidte værelser, men der blev gjort rent hver dag. Da vi ankom sent, så stod de og ventede med aftensmad, og da vi ville tidlig afsted på den sidste dag, så havde hotelfruen, gjort madpakker klar til os på rejsen. Vi vil helt klart anbefale dem, og kommer gerne igen.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Marianne, Kursusferie DK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vidunderlig velsmagende tidsrejse
En fantastisk tidsrejse tilbage til «Belle Epoque». Smukke rum, indrettet som for 120 år siden, superb restaurant - såvel morgen som aftensmad helt i top! Udsigt, beliggenhed, atmosfære, service, personale...super godt. Jeg glæder mig allerede til at vende tilbage snarest muligt.
Stayed 6 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for hiking holiday
Very nice hotel located just a short walk from city center. Hikes accessible directly from hotel or a short drive with car. Staff and owner are very friendly an service oriented. We had the half board which was ok. Breakfast very good. A nice place to stay and recommendable!
Stayed 4 nights in Jul 2019

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr empfehlenswertes Haus
Es waren 5 herrliche Urlaubstage, angereichert durch die im Haus angebotene Kureinrichtung Transfer vom und zum Bahnhof hat bestens funktioniert; sehr freundlicher Empfang durch die Mitglieder der Hoteliersfamilie; das Hotel ist ein Familienbetrieb in bester österreichischer Hotelierstradition, da kann der Gast nur genießen und sich wohl fühlen! Zimmerupgrade auf ein Einzelzimmer mit sonnigem Balkon und Ausblick auf das Gasteinertal; Zimmer gemütlich, modernes Bad mit großer Duschkabine Verpflegung: Halbpension mit Frühstück vom reichhaltigen Buffet, Abendessen mit Auswahl aus mehreren Menüs, zubereitet von der Hoteliersgattin Athmosphäre: gepflegt und authentisch im altösterreichischen Ambiente Service: die Hoteliersfamilie ist fast jederzeit zur Stelle, im Restaurant bedienen zwei junge freundliche Mitarbeiter/innen Freizeit: im Aussenbereich des Hauses gepflegte Liegewiese, Pool und Kinderspielplatz Preis-Leistungsverhältnis: ausgezeichnet
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, classical hotel with a nice little swimmingpool and a sauna. The staff is very friendly and helpful and we really enjoyed the breakfast and dinner. The only thing missing was a aircondition set - our room was very hot at night. Thsnks for a lovely stay!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr individuell gestaltes Hotel, das von den Inhabern mit großer "Passion" geführt wird.Komplett eingerichtet mit alten Möbeln und Antiquitäten, nichts für Fans von modernen, hippen Hotels. Trotzdem komfortabel. Die neu gestalteten Badezimmer sind absolut top. Interessanter Gästemix aus jung und alt mit vielen Stammgästen, viele Einzelreisende. Gutes Abendessen, mit Menüwahl, kein Büffet!!! Sehr gutes Preis- Leistungsvehältnis.
Stayed 6 nights in Jun 2019

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Tintin

Liked: Cleanliness, property conditions & facilities, room comfort
Da steckt viel Freude der Inhaber und des Personals dahinter
Stayed 2 nights in Sep 2018

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Ein Nostalgie-Trip, aber insgesamt recht nett. !!!
Stayed 2 nights in Sep 2018

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

AM, Macerata

Liked: Staff & service, property conditions & facilities
albergo un po' retrò ma rilassante ,panorama bellissimo consigliato per chi ama passeggiate in montagna ed in bici
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar! Herr Erharter, der Hotelbesitzer, war besonders nett, hat sich für unsere ausgiebigen Fragen immer Zeit genommen und Sie mit ausführlichen Geschichten beantwortet
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo confortevole,bella posizione,cucina buona.
Bellissimo soggiorno ,sembrava di ritornare indietro nel tempo.Curato nei particolari dell'arredamento e stile fine 800 e primi 900! La zona SPA troppo piccola.Cucina buona.Personale abbastanza preparato.Albergo che consiglierei volentieri .Il propietario molto disponibile e simpatico.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Mycket bra personal bra service helt ok läge bra service till o från skidbacke
Stayed 4 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superhotell!
Helt fantastiskt hotell med service utöver det vanliga! Shuttlebuss till och från backen flera gånger om dagen, 3-rättersmiddag och helt fantastiskt personal.

8/10 Good

Elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Eine Zeitreise
Die Villa Excelsior bietet mit ihrem Möbellierung eine Zeitreise ins Ende des 19. Jahrundert. Die Einrichtung lebt von der Liebe zum Detail. Hier kann man sich vorstellen , wie man zur Blütezeit von Bad Gastein in den Hotels gewohnt hat. Gemütliche Atmosphäre und eine gute Abwechslungsreiche Küche runden den Aufenhalt ab.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
Villa Excelsior is truly wonderful place where to stay in Bad Gastein, restored by owners Christof and Joanna with love and understanding and equipped with beautiful antique furniture. Whole is crowned by really friendly staff and excelent services and food. Definitely come back and recommend to my friends :-)
Stayed 5 nights in Jul 2017

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättenöjd!
Jättefint och trevligt hotell med bra frukost! Välstädat och bra rum. Jättetrevlig och hjälpsam personal!
Stayed 3 nights in Jul 2017